Page 857 – Support | Kriesi.at – Premium WordPress Themes

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December 15, 2018 at 11:41 am in reply to: Positioning widget in header area #1045625

Ismael
Moderator

Hi,

Did you install the plugin? Please note that it will only for reCAPTCHA V2, not V3. And you have to add your site in the domain list field.

Please open a new ticket for this issue because it’s no longer relevant to the original inquiry.

Best regards,
Ismael

December 15, 2018 at 11:36 am in reply to: Updated to 4.5.1 – Layer Slider WP no longer works on Slider Setting Full width #1045623

Ismael
Moderator

Hi,

Thanks for the update.

Set the slider’s Slider Options > Slider Background Image > “Size” settings to “cover”.

Best regards,
Ismael

December 15, 2018 at 11:30 am in reply to: Problem with LayerSlider and Docker Environment #1045621

Ismael
Moderator

Hey iplat,

Thank you for using Enfold.

The slider should load even without the skin.css file, so I think there’s a problem with the server or local environment. Unfortunately, I’m not familiar with docker, so I’ll just forward the thread to the rest of team. Please wait for their response. You can use XAMP or WAMP for the meantime.

Best regards,
Ismael

December 15, 2018 at 11:15 am in reply to: Enfold und the events calendar plugin #1045619

Ismael
Moderator

Hi,

1.) The calendar is already full width. Is this fixed?

2.) And the tooltip displays below the “day” cell or the event title.

Best regards,
Ismael

December 15, 2018 at 11:12 am in reply to: Portfolio Images Losing Resolution #1045618

Ismael
Moderator

Hi,

Thank you for using Enfold.

Are you using the Portfolio Grid element? Have you tried setting the “Portfolio Grid Image Size” to “manual”? It will allow you to manually select the image size.

Best regards,
Ismael

December 15, 2018 at 10:59 am in reply to: Help with Enfold Child Theme and Church Demo #1045613
Ismael
Moderator
Hey Gary!

Thank you for using Enfold.

I think it’s not working because there’s a minor typo in the original callback name. Please change this line:
```
if(is_child_theme()) remove_action('tribe_events_template', 'avia_events_template_paths', 10, 2);
```
to:
```
if(is_child_theme()) remove_action('tribe_events_template', 'avia_events_tempalte_paths', 10, 2);
```
Make sure that template files are inside the child theme’s “tribe-events/views” folder.

Regards,
Ismael
December 14, 2018 at 11:09 am in reply to: sidebars for blog page and blog post #1045201

Ismael
Moderator

Hi cagraphicdesign!

Please continue here: https://kriesi.at/support/topic/sidebar-for-posts-only/#post-1045200

We’ll close this duplicate thread.

Cheers!
Ismael

December 14, 2018 at 11:08 am in reply to: Sidebar for posts only #1045200
Ismael
Moderator
Hey!

The “Display Everywhere” widget area, as the name would suggest, is going to be displayed on any type of page along with the page-specific widget areas such Sidebar Blog, Sidebar Page etc, so avoid adding any page specific widgets there. The Sidebar Blog widget area will display on both the main blog page and the single post pages, so you have to use the Widget Logic plugin if you don’t want specific widgets to display on the blog overview page. You can use this conditional tag in the widget’s visibility field once the plugin is activated.
```
is_single()
```
Regards,
Ismael
December 14, 2018 at 10:58 am in reply to: Avia layout builder not working anymore #1045197

Ismael
Moderator

Hi,

Alright. You won’t be needing that plugin on version 4.5.1 but you can keep it there if you’re not planning to use the new block editor.
Please feel free to open a new thread if you need anything else.

Best regards,
Ismael

December 14, 2018 at 10:55 am in reply to: Partner / Logo Element #1045196

Ismael
Moderator

Hi,

I’m not really sure what’s wrong with that screenshot. Can you explain it further please?
I add a few images in the slider but I still can’t see the issue. (see private field)

Best regards,
Ismael

December 14, 2018 at 10:51 am in reply to: Warning: array_flip(): Can only flip STRING and INTEGER values! in /home/barcelq #1045193

Ismael
Moderator

Hi,

Did you copy the code from your email? Try to copy it directly from the forum. Make sure that the site is running on version 4.5.1.

Best regards,
Ismael

December 14, 2018 at 10:46 am in reply to: LayerSlider showing 'more videos' when opened in Chrome #1045192

Ismael
Moderator

Hi,

Have you tried using the Full Screen Slider instead of the Layer Slider? Please note that you can’t automatically play a video because of the browsers’ autoplay policy. You can either mute the video, manually add a play button or enable the video controls.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Chrome’s autoplay policies are simple:

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously play video with sound.
On mobile, the user has [added the site to their home screen].
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

Best regards,
Ismael

December 14, 2018 at 10:41 am in reply to: Portfolio grid #1045191

Ismael
Moderator

Hi,

Ok. Let’s start from scratch. In order to override a shortcode in your child theme, you have to put this filter first.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

After adding that filter, create a folder called “shortcodes”, copy the “portfolio” shortcode files inside, the whole directory, and then add the modification there. Let us know if it’s still confusing.

Or post the FTP details in the private field so that we can add the modification.

Best regards,
Ismael

December 14, 2018 at 10:37 am in reply to: Comments and comment box missing on pages #1045189

Ismael
Moderator

Hi,

Thanks for the update.

I created a test post and the comment section is visible there. (see private field)
Where can we see the issue? Please note that you have to manually insert the “Comments” element when you’re using the ALB (Advance Layout Builder).

Best regards,
Ismael

December 14, 2018 at 10:33 am in reply to: Moving meta info to under blog post title #1045188
Ismael
Moderator
Hi,

I adjusted the script a bit and added this code in the Quick CSS field:
```
.big-preview a {
    overflow: visible;
}
```
Best regards,
Ismael
December 13, 2018 at 7:40 am in reply to: Bildgrößen mit Enfold #1044744

Ismael
Moderator

Hi,

@cg: Thanks for the info. :)

Best regards,
Ismael

December 13, 2018 at 7:35 am in reply to: Partner / Logo Element #1044743

Ismael
Moderator

Hi,

The element should be able to accept PNG files. I created a test page with the logo slider element and added a PNG image. ( see private field )

Best regards,
Ismael

December 13, 2018 at 7:27 am in reply to: Content Disappearing #1044742

Ismael
Moderator

Hi,

There’s no text editor in here to check it.

Try to copy the text to an IDE so that you can check for tag errors.

I created a test post, applied the “12 Cafes” template to it and added 2 “Cafe Blog Section” templates. I couldn’t reproduce the issue. (see private field)

Best regards,
Ismael

December 13, 2018 at 6:33 am in reply to: content footer socktet #1044724

Ismael
Moderator

Hi,

Glad we could help. We’ll close the thread now. :)

Best regards,
Ismael

December 13, 2018 at 6:31 am in reply to: problems with all changes in the theme #1044720

Ismael
Moderator

Hi,

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Regarding the issue, please make sure that the site is running on Enfold 4.5.1. This update contains Gutenberg compatibility scripts.

Best regards,
Ismael

December 13, 2018 at 6:28 am in reply to: Containers that are hidden for small screens give empty lines on Fullscreen #1044717

Ismael
Moderator

Hi,

Thanks for the update. And sorry for the inconvenience.

I moved the mobile-specific elements inside their own color section and configure the Screen Options accordingly.

Best regards,
Ismael

December 13, 2018 at 6:22 am in reply to: categories not displayed #1044714

Ismael
Moderator

Hi,

Oh yeah, I forgot that option. Thanks for the reminder. We’ll close the thread now.

Best regards,
Ismael

December 13, 2018 at 6:21 am in reply to: Warning: array_flip(): Can only flip STRING and INTEGER values! in /home/barcelq #1044712
Ismael
Moderator
Hi,

Sorry about that. You need edit the enfold/framework/php/class-htmlhelper.php on line 1571
```
$menu_locations = array_flip( get_nav_menu_locations() );
```
Replace it with:
```
       /**
			 * array_flip does not work because plugins like WPML might return '' or null for value which throws a warning
			 * 
			 * $menu_locations = array_flip( get_nav_menu_locations() );
			 */
			$menu_locations = array();
			$temp = get_nav_menu_locations();
			foreach ( $temp as $loc => $term_id ) 
			{
				if( is_numeric( $term_id ) && ( $term_id > 0 ) )
				{
					$menu_locations[ $term_id ] = $loc;
				}
			}
```
Best regards,
Ismael
December 13, 2018 at 6:18 am in reply to: Autoplay Vimeo video added to homepage with Avia Video block #1044711

Ismael
Moderator

Hi,

Sorry for the late response. Just add a hashtag symbol in the url field, so the button doesn’t link anywhere. I’ve already edited the button url, so you can test the play button now. It’s working properly on my end.

Best regards,
Ismael

December 13, 2018 at 6:15 am in reply to: PHP errors about Undefined index: id #1044709

Ismael
Moderator

Hi,

The theme doesn’t add any visibility rules but it does have the mega menu option, which is probably where the conflict lies. You may need to use another plugin like this one:

// https://wordpress.org/plugins/menu-items-visibility-control/

Or use the Zen Menu Logic plugin.

Best regards,
Ismael

December 13, 2018 at 6:11 am in reply to: Sticky, Shrinking Header on One Page #1044707

Ismael
Moderator

Hi,

In the Enfold > Header > Header Behavior panel, enable the “sticky header” option but leave the “shrinking header” option disabled. Add this filter afterwards.

// https://kriesi.at/support/topic/sticky-shrinking-header-on-one-page/#post-592570

You have to adjust the page ID value in the is_page conditional tag. If it doesn’t work, disable the Enfold > Performance > File Compression settings.

Best regards,
Ismael

December 13, 2018 at 6:08 am in reply to: Avia layout builder not working anymore #1044705

Ismael
Moderator

Hi,

Do you see the error on every page? The classic editor is enabled when I check the site.
Try to deactivate that plugin temporarily and then disable the Performance > File Compression settings. Let us know if the issue persists.

Best regards,
Ismael

December 13, 2018 at 6:01 am in reply to: Instagram Widget Problems … #1044698

Ismael
Moderator

Hi,

I can access the files now but I can’t delete the “avia_instagram_cache” folder. Please go to the wp-content > uploads directory and delete the said folder. Don’t add the instagram widget yet.
Again, you can use the following plugin temporarily while we debug the issue.

// https://wordpress.org/plugins/instagram-feed/

Best regards,
Ismael

December 13, 2018 at 5:46 am in reply to: Floating frame breaks masonry & scrolling & other usability #1044692

Ismael
Moderator

Hi,

Thanks for the update. Try to properly enqueue the script instead of putting it directly inside a code block or the footer.

// https://developer.wordpress.org/reference/functions/wp_enqueue_script/

Set the “avia-default” handle as a dependency.

Best regards,
Ismael

December 13, 2018 at 5:38 am in reply to: Forum Post #1044690

Ismael
Moderator

Hi,

You have to follow these steps in order change the site url.

// https://help.dreamhost.com/hc/en-us/articles/214580498-How-do-I-change-the-WordPress-Site-URL-

You have 3 options there.

Best regards,
Ismael
Author

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