Page 837 – Support | Kriesi.at – Premium WordPress Themes

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October 24, 2018 at 3:23 pm in reply to: The Language Switcher is Not Displaying on the Search Page #1025930

Ismael
Moderator

Hi,

I can’t connect to the file server. The login info is incorrect.

Best regards,
Ismael

October 24, 2018 at 2:54 pm in reply to: Pinterest Button Addition to Images on Blog Posts #1025920
Ismael
Moderator
Hi,

You should add it in the child theme’s functions.php file. Use this css code to remove the theme’s pinterest button.
```
.av-share-link.av-social-link-pinterest {
    display: none;
}
```
Or edit the includes > helper-social-media.php file, add the “nopin” attribute on line 236:
```
	$this->html .= 		"<a nopin {$blank} href='".$share['url']."' ".av_icon_string($icon)." title='' data-avia-related-tooltip='{$name}'><span class='avia_hidden_link_text'>{$name}</span></a>";
```
This will exclude the default pinterest button from the script.

Best regards,
Ismael
October 24, 2018 at 2:50 pm in reply to: use-any-font.5.0 #1025918
Ismael
Moderator
Hi,

The font is set to “Special Elite”. Please remove this css code.
```
#top #header .av-main-nav > li {
    font-family: Special Elite;
}
```
And upgrade the theme to version 4.5.

Best regards,
Ismael
October 24, 2018 at 2:48 pm in reply to: Background video in IE11 #1025917

Ismael
Moderator

Hi,

I can’t find anything unusual in the site. Please try to upgrade to version 4.5. Use mp4 or youtube videos temporarily.

Best regards,
Ismael

October 24, 2018 at 2:42 pm in reply to: No Video in Slideshow on Mobile and TAblets #1025915

Ismael
Moderator

Hi,

Where did you add the layer slider? I can’t find it in the “home-movie” page. Please create a test page and provide a screenshot.

Best regards,
Ismael

October 24, 2018 at 2:34 pm in reply to: Child Theme issue after update #1025910

Ismael
Moderator

Hi,

Great! Thread is getting a bit too long. Please open a new thread if you need anything else. We’ll close this one now.

Best regards,
Ismael

October 24, 2018 at 2:32 pm in reply to: Hyperlink to a dedicated form in photo title #1025908
Ismael
Moderator
Hi,

You can modify the image’s title in the Media > Library panel. You can also add html tags inside that title field.

Example:
```
<a href="URL HERE">Image Title</a>
```
This markup will display in the lightbox footer.

Best regards,
Ismael
October 24, 2018 at 2:29 pm in reply to: Full-size featured image in single blog page? #1025905

Ismael
Moderator

Hi,

Yes, you can import the parent theme settings after creating a child theme. You won’t lose anything as long as the theme option import is successful. More info in the documentation.

// https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme

Best regards,
Ismael

October 24, 2018 at 2:27 pm in reply to: Google Fonts #1025902

Ismael
Moderator

Hi,

Cool. We’ll close the thread now. Have a nice day.

Best regards,
Ismael

October 24, 2018 at 2:24 pm in reply to: LayerSlider Not Showing Up #1025900

Ismael
Moderator

Hi,

I’m not really sure why the layer slider editor is not loading or why it’s returning a 520 error. But I think it has something to do with your cdn. You may need to get in touch with your hosting and cdn provider.

// https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Best regards,
Ismael

October 24, 2018 at 4:24 am in reply to: ALB: Add "show_option" for "multi_image" #1025772

Ismael
Moderator

Hi,

I’ll tag @Gunter or @Dude to the thread again. Please wait for their response.

Best regards,
Ismael

October 24, 2018 at 4:21 am in reply to: Mailchimp Form in Layerslider WP Popup Only Works when Logged into WordPress #1025771
Ismael
Moderator
Hi,

Thank you for using Enfold.

It looks like the subscriptions are being sent properly. I tested it on the “test-timed-signup” popup form.
```
ajax_mailchimp	true
avia_0_1	test%40test.com
avia_avia_username_1	
avia_generated_form1	1

Status code: 200
```
I didn’t log in. Did you enable the GDPR option in your mailchimp list or forms?

Best regards,
Ismael
October 24, 2018 at 4:03 am in reply to: Child Theme issue after update #1025770

Ismael
Moderator

Hi,

Did you create a backup on your cPanel? We can’t help you restore the site if it doesn’t exist. Please contact your hosting provider. Maybe, they can restore the site from a previous version.

Best regards,
Ismael

October 24, 2018 at 4:00 am in reply to: Hyperlink to a dedicated form in photo title #1025769

Ismael
Moderator

Hi,

I don’t think that’s possible with the magnific popup. You can’t open a nested lightbox inside the current one. There’s nothing like that in the script documentation.

// http://dimsemenov.com/plugins/magnific-popup/documentation.html#inline-type

Best regards,
Ismael

October 24, 2018 at 3:32 am in reply to: Pinterest Button Addition to Images on Blog Posts #1025765
Ismael
Moderator
Hi,

You need to remove the “data-pin-custom=”true””. The html code should be:
```
<a href="https://www.pinterest.com/pin/create/button/" data-pin-do="buttonBookmark">Pinit</a>
```
I tried to add the pinit script in the funtions.php file but there are errors. Please add this code:
```
add_action( 'wp_enqueue_scripts', 'ava_enqueue_pinterest_script', 10 );
function ava_enqueue_pinterest_script() {
    wp_register_script( 'avia-pinit', 'http://assets.pinterest.com/js/pinit.js', array(), '', false );
    wp_enqueue_script( 'avia-pinit' );
}
```
This is working properly on my end.

Best regards,
Ismael
October 24, 2018 at 3:13 am in reply to: Having Search bar, Flyout opacity issues. #1025750

Ismael
Moderator

Hi,

Thanks for the update.

It’s been a while. I hope you’re doing good. To start this off, please upgrade the theme to version 4.5 first. You have to do it manually because the old update process is nulled.
After the upgrade, please kindly open a single thread for each inquiry so that we can isolate the issues. I’ll close this thread temporarily.

Best regards,
Ismael

October 24, 2018 at 3:09 am in reply to: use-any-font.5.0 #1025746
Ismael
Moderator
Hi,

Thanks for the update. Try this css code for the main menu.
```
#top .header_color .main_menu ul> li > a {
     font-family: kgallofme-webfont;
}
```
Best regards,
Ismael
October 24, 2018 at 3:07 am in reply to: Google Fonts #1025744
Ismael
Moderator
Hi,

Are you trying to set it as a body font? Replace the filter with the following code.
```
add_filter( 'avf_google_heading_font', 'avia_add_custom_heading_font');
add_filter( 'avf_google_content_font', 'avia_add_custom_body_font');
function avia_add_custom_heading_font($fonts)
{
$fonts['Montserrat New'] = 'Montserrat:300,600,800';
return $fonts;
}

function avia_add_custom_body_font($fonts)
{
$fonts['Google fonts']['Montserrat New'] = 'Montserrat:300,600,800';
return $fonts;
}
```
Select the “Montserrat New” in the fonts panel. You may need to specify the font weight with css manually.

Best regards,
Ismael
October 24, 2018 at 3:02 am in reply to: No Video in Slideshow on Mobile and TAblets #1025738

Ismael
Moderator

Hi,

The site is not loading properly. Please try to upgrade the theme via FTP because the old version is still using the deprecated version of the Envato API.

// https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp

Best regards,
Ismael

October 24, 2018 at 2:50 am in reply to: Product Category Image #1025723

Ismael
Moderator

Hi,

Great! Let us know if you need anything else.:)

Best regards,
Ismael

October 24, 2018 at 2:48 am in reply to: URGENT: Maintenance Mode Not Redirecting Traffic #1025722

Ismael
Moderator

Hi,

The actual htaccess authentication info is inside the “/home2/theeduf8/.htpasswds/” file. Please post the content of that file in the private field.

Best regards,
Ismael

October 24, 2018 at 2:46 am in reply to: Sidebar for search results #1025720
Ismael
Moderator
Hi,

You can modify the search.php template directly. Adjust the default get_sidebar function and point it to a sidebar with a custom name.
```
get_sidebar('search-sidebar');
```
You need to create a new template and name it sidebar-search-sidebar.php.

// https://developer.wordpress.org/reference/functions/get_sidebar/

Or install the Widget Logic plugin.

// https://wordpress.org/plugins/widget-logic/

Best regards,
Ismael
October 24, 2018 at 2:41 am in reply to: Avia.js in child theme #1025718
Ismael
Moderator
Hi,

I added the code in the latest version of the avia.js with a console.log to check if it’s working or not. It does work but I’m not sure what you’re trying to do with that script. It just adds the “html_av-framed-box” class attribute to the html tag on scroll and nothing else.
```
	$(window).on( 'scroll', function() { 
		ajout_carlito_func();
	});

	/* Ajout Carlito */
	function ajout_carlito_func() {
		console.log('carlito');
		$("html").addClass("html_av-framed-box");
	}
```
Best regards,
Ismael
October 24, 2018 at 2:16 am in reply to: update and google maps #1025714
Ismael
Moderator
Hi,

Thanks for the update. This is what I get from the console.
```
js?v=3.30&key=keyhere&callback=aviaOnGoogleMapsLoaded:54 Google Maps JavaScript API error: InvalidKeyMapError
https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key-map-error
```
The API key seems to be invalid. Please delete the current project and then create a new one, just to make sure that you’re using v3 of the API instead of v2.

Best regards,
Ismael
October 24, 2018 at 2:08 am in reply to: The quality of the gallery pictures in the store #1025710

Ismael
Moderator

Hi,

Do you have a site backup or a restore point? I would like to try to regenerate the thumbnails to increase the size of these thumbnails. (see private field)

Best regards,
Ismael

October 23, 2018 at 3:05 pm in reply to: Tabtitles on the left – #1025451

Ismael
Moderator

Hi,

I’m not really sure what caused it. But I’m glad it’s fixed.

Best regards,
Ismael

October 23, 2018 at 3:00 pm in reply to: Full-size featured image in single blog page? #1025448
Ismael
Moderator
Hey ZacharyKnight,

Thank you for using Enfold.

You can actually modify the includes > loop-index.php file in your child theme to override the default thumbnail settings. Just look for this code around line 66:
```
     */
    $size = strpos($blog_style, 'big') ? (strpos($current_post['post_layout'], 'sidebar') !== false) ? 'entry_with_sidebar' : 'entry_without_sidebar' : 'square';
```
Set the default thumbnail sizes from “entry_with_sidebar” and “entry_without_sidebar” to “full” or “extra_large”.

Best regards,
Ismael
October 23, 2018 at 2:56 pm in reply to: Embed mailchimp code for popup signup form #1025445

Ismael
Moderator

Hey Nik,

Thank you for using Enfold.

That code is valid but you have to remove the comment part (// YOUR CODE GOES HERE). How did you add the script? Please post the actual code on pastebin.com.

Best regards,
Ismael

October 23, 2018 at 2:53 pm in reply to: Flexible Masonry Links not working #1025443

Ismael
Moderator

Hey wacky32,

Thank you for using Enfold.

The galleries are taking me to non-existing pages. (see private field)

Best regards,
Ismael

October 23, 2018 at 2:46 pm in reply to: URGENT: Maintenance Mode Not Redirecting Traffic #1025438

Ismael
Moderator

Hi,

I am referring to this authentication.

// https://stackoverflow.com/questions/36452339/password-protect-website-with-htaccess-and-htpasswd-error-could-not-open

Please ask your hosting provider for that info. Or check the wp root directory where the htaccess or the .htpasswds files are located.

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 25,081 through 25,110 (of 66,183 total)

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