Forum Replies Created
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AuthorPosts
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April 5, 2019 at 7:42 am in reply to: Bug: Enfold's Avia Builder causes javascript error with another plugin #1087386
Hey crowdlauf,
Thank you for using Enfold.
You can try this filter to disable the tiny mce button script.
// disable tiny mce button function avf_remove_tinyMCE_button( $plugins ) { if ( 'post_type_name' == get_post_type() ) { unset($plugins['avia_builder_button']); } return $plugins; } add_filter( 'mce_external_plugins', 'avf_remove_tinyMCE_button', 999, 1 );Adjust the post type name or slug.
Best regards,
IsmaelApril 5, 2019 at 7:12 am in reply to: Event tracking using Woocommerce Google Analytics Pro Plugin #1087379Hey JustCodingStuff,
Thank you for using Enfold.
Looking at the snippet, seems like you can only trigger that function on page load because it has to be inside an action callback. You might be able to trigger it on a click event using AJAX, but that would require modification that is beyond the scope support. Please contact the plugin authors for more info.
A quick example of an AJAX script can be found in this article.
// https://medium.com/techcompose/how-to-use-ajax-precisely-in-wordpress-custom-themes-dc61616720a8
Best regards,
IsmaelHey solomita,
Thank you for using Enfold.
Looks like the images (see private field) used in the posts have different sizes. Make sure that the image sizes are the same. The minimum width required for the images in the single post page is 1210px if its a full width page and 845px if the sidebar is enabled.
Best regards,
IsmaelApril 5, 2019 at 4:52 am in reply to: Page/text/img editing not working and can't validate my personal token #1087343Hi,
Thank you for using Enfold.
We found the following code in the avia_modal.js file, which is not supposed to be there. (see private field)
Did you add that code? Please get a fresh copy of the config-templatebuilder > avia-template-builder > assets > js > avia_modal.js file and replace the current one.
Where is the site hosted?
Best regards,
IsmaelApril 5, 2019 at 4:46 am in reply to: Woocommerce, functions that are supposed to be added above product descrition.. #1087340Hi,
Thanks for the update.
You have to check if the current product is of variable type, so this code adjustment should work.
add_action('after_setup_theme', 'ava_move_product_elements'); function ava_move_product_elements() { global $product; if ( $product->is_type( 'variable' ) ) { remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 ); add_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 ); } return false; }Best regards,
IsmaelHey Brian,
Thank you for using Enfold.
I need the site to pop up all at once when a new visitor views it that doesn’t have the site cached on their browser.
What is the current file size of the images used in the slider? Try to optimized the images by compressing it. There are plugins available out there that do just that. Here’s some other ways to optimize the images.
// https://kriesi.at/archives/4-key-wordpress-image-optimization-tips
And it would help if the site is fully optimized, not just the images.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Best regards,
IsmaelHi,
The issue is quite random. We were able to send messages, but we did see the error once. (see private field)
Are you sure that the API keys are from reCAPTCHA v3? Please try to generate new keys and make sure that they’re from reCAPTCHA v3.You can also try the theme’s contact form element and its reCAPTCHA option. It’s in the Enfold > Google Services panel.
Best regards,
IsmaelApril 5, 2019 at 4:21 am in reply to: How to modify settings for " Full Width Submenu" of Avia Layout builder #1087330Hi,
You should be able to create those links, without using css to adjust the style, using the Page Navigation widget. Create a new menu in the Appearance > Menus panel and then add the Page Navigation widget in a widget area of your choice. You can then add the navigation anywhere in the site using the Widget Area element.
Best regards,
IsmaelHi,
It’s because of the very last menu item with the image. It doesn’t have a column title. Try to add this css code in the Quick CSS field or the style.css file.
#menu-item-4006 { min-width: 168px; }Best regards,
IsmaelHi,
Do you mind providing the site url so that we can see where you’re currently at? Or just provide a screenshot of the current layout and another for the layout that you need to create.
Best regards,
IsmaelHey tekniskakari,
Thank you for using Enfold.
The “orderby” parameter is duplicated.
$avia_config[‘new_query’][‘orderby’] = “date”; $avia_config[‘new_query’][‘orderby’] = “ASC”;The second parameter should be called “order” and the value set to “ASC” or “DESC”.
Best regards,
IsmaelHey Jaispirit,
Thanks for the update.
Is it only happening in the home page? The element works fine in a test page even while the said plugin is activated. (see private field)
Best regards,
IsmaelHi,
Yes, you’re right. The page doesn’t break when the featured image sliders are removed. Would you mind if we access the file server? Please post the FTP details in the private field.
Best regards,
IsmaelApril 5, 2019 at 3:25 am in reply to: "Load More" pagination on Masonry gallery not working #1087291Hi,
The “avia_ajax_masonry_more” script is not returning an error when the cache and security plugins are deactivated. Please activate the plugins one at a time to find the cause of the issue.
Best regards,
IsmaelApril 4, 2019 at 4:01 pm in reply to: Issue with anchor ID and navigation overlapping content #1087112Hi,
Yes, it is working on our end. Did you enable the “refresh” script? You should be seeing a “tick” string or text in the browser console indicating that the script is running.
Best regards,
IsmaelHi,
Thanks for the update. We adjusted the css code a bit.
#footer .textwidget ul { list-style: disc inside !important; }Best regards,
IsmaelApril 4, 2019 at 3:47 pm in reply to: Customizing Woocommerce single product product template? #1087102Hi,
Yes, that would help. Please provide the download link in the private field. Or post the FTP details in the private field.
Best regards,
IsmaelApril 4, 2019 at 3:46 pm in reply to: Advanced Layout Builder stuck in load phase in one specific page #1087100Hi,
Unfortunately, this is one of those issues that we will not be able to fix on our end. You need to confirm with your hosting provider why that particular file is not accessible. We know that the file exists, but the server is refusing access to it for some reason.
Best regards,
IsmaelApril 4, 2019 at 3:24 pm in reply to: Contact submit button stuck on 'Authenticating' with Captcha v3 #1087085Hi,
What is the login url? The default ones redirect to WordPress.com’s login page. We may need to access the site using your WordPress.com user account.
Best regards,
IsmaelHi,
1.) Did you adjust the image url? Make sure that it correctly links to an image.
2.) Mobile devices can actually have higher screen resolutions nowadays compare to desktops, so using a single image is usually enough for every devices. Just make sure that the images are optimized or compressed properly and on their smallest file size as much as possible.
Best regards,
IsmaelHi,
Thanks for the update. There is an error in the page.
ocean-literacy-tools?psort=educators:19 Uncaught ReferenceError: jQuery is not defined at ocean-literacy-tools?psort=educators:19It means that jQuery is not loading properly or the script is loaded before the jQuery library. Did you set jQuery to load in the footer? Please deactivate the file compression or minification and the cache plugin temporarily.
Best regards,
IsmaelApril 4, 2019 at 3:07 pm in reply to: Advanced Layout Builder stuck in load phase in one specific page #1087068Hi,
We would like to apologize for the late response.
We are getting this error in the page editor.
admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 ()The error means that the admin_ajax.php file is not accessible. Please ask your hosting provider if the admin_ajax.php file is being blocked or blacklisted by the mod_sec/mod_security module. Is the site hosted on GoDaddy?
Best regards,
IsmaelApril 4, 2019 at 3:01 pm in reply to: Getting False – I agree to Privacy Policy submissions from Contact form #1087063Hi,
They probably found a way around the validation script. You should try to enable the contact form’s reCAPTCHA option for added security. The reCAPTCHA API keys can be added inside the Enfold > Google Services panel.
Best regards,
IsmaelHi,
Thanks for the update.
Is this the same thread?
// https://kriesi.at/support/topic/images-disappearing/#post-1086364
Best regards,
IsmaelApril 4, 2019 at 2:52 pm in reply to: Ajax Portfolio Video Playback and Navigation Issue (selfhosted Videos) #1087057Hey Webkosmonaut,
Thank you for using Enfold.
Did you remove the portfolio grid element? Please create a test page so that we can inspect the issue.
Best regards,
IsmaelHi,
You can set the color back to orange with the following css code.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li.current-menu-item a .avia-menu-text { color: #ddb953; } #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li.current-menu-item a .avia-menu-text { color: #ddb953; } }Unfortunately, you can’t set an active menu color state for the mobile menu items.
Best regards,
IsmaelApril 4, 2019 at 11:45 am in reply to: transition speed in full-screen slider / hide bullets #1086997Hi,
You have to toggle the file compression in order for that modification to work. It’s in the Enfold > Performance > File Compression settings.
Best regards,
IsmaelHi,
Thanks for the update.
We’re getting a few errors in the console but we’re not yet sure what’s causing them. Have you tried disabling the plugins?
avia-snippet-megamenu.js?ver=4.5.5:209 Uncaught TypeError: Cannot read property 'css' of undefined avia-snippet-megamenu.js?ver=4.5.5:214 Uncaught TypeError: Cannot read property 'animate' of undefinedDid you add any custom scripts in the theme?
Best regards,
IsmaelHey Guenter,
You may need to modify the config-templatebuilder > aviashortcodes > postslider > postslider.php file directly in order to add the author beside the category. The category markup is located around line 614:
$meta_out .= '<span class="blog-categories minor-meta">'; $meta_out .= $cats; $meta_out .= '</span>';You can copy the author markup from the includes > loop-index.php file.
Best regards,
IsmaelHi,
Thanks for the update. We added the filter in the functions.php file as previously suggested.
function ava_remove_parent_filters() { remove_filter('comments_open', 'av_comments_on_builder_posts_required'); } add_action( 'after_setup_theme', 'ava_remove_parent_filters' );The comment form displays properly now.
Best regards,
Ismael -
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