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Viewing 30 posts - 23,101 through 23,130 (of 66,696 total)
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  • Hey crowdlauf,

    Thank you for using Enfold.

    You can try this filter to disable the tiny mce button script.

    // disable tiny mce button
    function avf_remove_tinyMCE_button( $plugins ) {
        if ( 'post_type_name' == get_post_type() ) {
            unset($plugins['avia_builder_button']);
        }
    
        return $plugins;
    }
    add_filter( 'mce_external_plugins', 'avf_remove_tinyMCE_button', 999, 1 );
    

    Adjust the post type name or slug.

    Best regards,
    Ismael

    Hey JustCodingStuff,

    Thank you for using Enfold.

    Looking at the snippet, seems like you can only trigger that function on page load because it has to be inside an action callback. You might be able to trigger it on a click event using AJAX, but that would require modification that is beyond the scope support. Please contact the plugin authors for more info.

    A quick example of an AJAX script can be found in this article.

    // https://medium.com/techcompose/how-to-use-ajax-precisely-in-wordpress-custom-themes-dc61616720a8

    Best regards,
    Ismael

    in reply to: Featured image size #1087348

    Hey solomita,

    Thank you for using Enfold.

    Looks like the images (see private field) used in the posts have different sizes. Make sure that the image sizes are the same. The minimum width required for the images in the single post page is 1210px if its a full width page and 845px if the sidebar is enabled.

    Best regards,
    Ismael

    Hi,

    Thank you for using Enfold.

    We found the following code in the avia_modal.js file, which is not supposed to be there. (see private field)

    Did you add that code? Please get a fresh copy of the config-templatebuilder > avia-template-builder > assets > js > avia_modal.js file and replace the current one.

    Where is the site hosted?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You have to check if the current product is of variable type, so this code adjustment should work.

    add_action('after_setup_theme', 'ava_move_product_elements');
    
    function ava_move_product_elements() {
        global $product;
    
        if ( $product->is_type( 'variable' ) ) {
             remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );
             add_action(    'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 );
        }
    
        return false;
    }
    

    Best regards,
    Ismael

    in reply to: Slight delay in slider image loading #1087336

    Hey Brian,

    Thank you for using Enfold.

    I need the site to pop up all at once when a new visitor views it that doesn’t have the site cached on their browser.

    What is the current file size of the images used in the slider? Try to optimized the images by compressing it. There are plugins available out there that do just that. Here’s some other ways to optimize the images.

    // https://kriesi.at/archives/4-key-wordpress-image-optimization-tips

    And it would help if the site is fully optimized, not just the images.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    in reply to: Contact Form works then gives errors (not sending) #1087333

    Hi,

    The issue is quite random. We were able to send messages, but we did see the error once. (see private field)
    Are you sure that the API keys are from reCAPTCHA v3? Please try to generate new keys and make sure that they’re from reCAPTCHA v3.

    You can also try the theme’s contact form element and its reCAPTCHA option. It’s in the Enfold > Google Services panel.

    Best regards,
    Ismael

    Hi,

    You should be able to create those links, without using css to adjust the style, using the Page Navigation widget. Create a new menu in the Appearance > Menus panel and then add the Page Navigation widget in a widget area of your choice. You can then add the navigation anywhere in the site using the Widget Area element.

    Best regards,
    Ismael

    in reply to: Mega Menu columns width issue #1087328

    Hi,

    It’s because of the very last menu item with the image. It doesn’t have a column title. Try to add this css code in the Quick CSS field or the style.css file.

    #menu-item-4006 {
        min-width: 168px;
    }

    Best regards,
    Ismael

    in reply to: Add a image in the main menu #1087324

    Hi,

    Do you mind providing the site url so that we can see where you’re currently at? Or just provide a screenshot of the current layout and another for the layout that you need to create.

    Best regards,
    Ismael

    in reply to: Sort portfolio by date on specific page #1087312

    Hey tekniskakari,

    Thank you for using Enfold.

    The “orderby” parameter is duplicated.

    $avia_config[‘new_query’][‘orderby’] = “date”;
    $avia_config[‘new_query’][‘orderby’] = “ASC”;
    

    The second parameter should be called “order” and the value set to “ASC” or “DESC”.

    Best regards,
    Ismael

    in reply to: No Masonry with 'Yoast SEO: Local' plugin activated #1087309

    Hey Jaispirit,

    Thanks for the update.

    Is it only happening in the home page? The element works fine in a test page even while the said plugin is activated. (see private field)

    Best regards,
    Ismael

    in reply to: Homepage issues after 4.5.5 update #1087302

    Hi,

    Yes, you’re right. The page doesn’t break when the featured image sliders are removed. Would you mind if we access the file server? Please post the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: "Load More" pagination on Masonry gallery not working #1087291

    Hi,

    The “avia_ajax_masonry_more” script is not returning an error when the cache and security plugins are deactivated. Please activate the plugins one at a time to find the cause of the issue.

    Best regards,
    Ismael

    Hi,

    Yes, it is working on our end. Did you enable the “refresh” script? You should be seeing a “tick” string or text in the browser console indicating that the script is running.

    Best regards,
    Ismael

    in reply to: lists in widgets – regression? #1087105

    Hi,

    Thanks for the update. We adjusted the css code a bit.

    #footer .textwidget ul {
        list-style: disc inside !important;
    }

    Best regards,
    Ismael

    Hi,

    Yes, that would help. Please provide the download link in the private field. Or post the FTP details in the private field.

    Best regards,
    Ismael

    Hi,

    Unfortunately, this is one of those issues that we will not be able to fix on our end. You need to confirm with your hosting provider why that particular file is not accessible. We know that the file exists, but the server is refusing access to it for some reason.

    Best regards,
    Ismael

    Hi,

    What is the login url? The default ones redirect to WordPress.com’s login page. We may need to access the site using your WordPress.com user account.

    Best regards,
    Ismael

    in reply to: Responsive background image for the whole site #1087082

    Hi,

    1.) Did you adjust the image url? Make sure that it correctly links to an image.

    2.) Mobile devices can actually have higher screen resolutions nowadays compare to desktops, so using a single image is usually enough for every devices. Just make sure that the images are optimized or compressed properly and on their smallest file size as much as possible.

    Best regards,
    Ismael

    in reply to: Linking to filtered portfolio (ajax) in 2019 #1087073

    Hi,

    Thanks for the update. There is an error in the page.

    ocean-literacy-tools?psort=educators:19 Uncaught ReferenceError: jQuery is not defined
        at ocean-literacy-tools?psort=educators:19
    

    It means that jQuery is not loading properly or the script is loaded before the jQuery library. Did you set jQuery to load in the footer? Please deactivate the file compression or minification and the cache plugin temporarily.

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the late response.

    We are getting this error in the page editor.

    admin-ajax.php:1 Failed to load resource: the server responded with a status of 403 ()
    

    The error means that the admin_ajax.php file is not accessible. Please ask your hosting provider if the admin_ajax.php file is being blocked or blacklisted by the mod_sec/mod_security module. Is the site hosted on GoDaddy?

    Best regards,
    Ismael

    Hi,

    They probably found a way around the validation script. You should try to enable the contact form’s reCAPTCHA option for added security. The reCAPTCHA API keys can be added inside the Enfold > Google Services panel.

    Best regards,
    Ismael

    in reply to: Issue with images disappearing #1087059

    Hi,

    Thanks for the update.

    Is this the same thread?

    // https://kriesi.at/support/topic/images-disappearing/#post-1086364

    Best regards,
    Ismael

    Hey Webkosmonaut,

    Thank you for using Enfold.

    Did you remove the portfolio grid element? Please create a test page so that we can inspect the issue.

    Best regards,
    Ismael

    in reply to: Burger Menu styling active anchor link #1087000

    Hi,

    You can set the color back to orange with the following css code.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li.current-menu-item a .avia-menu-text {
        color: #ddb953;
    }
    
    #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li.current-menu-item a .avia-menu-text {
      color: #ddb953;
    }
    }

    Unfortunately, you can’t set an active menu color state for the mobile menu items.

    Best regards,
    Ismael

    in reply to: transition speed in full-screen slider / hide bullets #1086997

    Hi,

    You have to toggle the file compression in order for that modification to work. It’s in the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Submenu does not show up #1086982

    Hi,

    Thanks for the update.

    We’re getting a few errors in the console but we’re not yet sure what’s causing them. Have you tried disabling the plugins?

    avia-snippet-megamenu.js?ver=4.5.5:209 Uncaught TypeError: Cannot read property 'css' of undefined
    avia-snippet-megamenu.js?ver=4.5.5:214 Uncaught TypeError: Cannot read property 'animate' of undefined
    

    Did you add any custom scripts in the theme?

    Best regards,
    Ismael

    in reply to: author next to the category in the posts slider #1086977

    Hey Guenter,

    You may need to modify the config-templatebuilder > aviashortcodes > postslider > postslider.php file directly in order to add the author beside the category. The category markup is located around line 614:

    $meta_out .= '<span class="blog-categories minor-meta">';
    		                        $meta_out .= $cats;
    		                        $meta_out .= '</span>';
    

    You can copy the author markup from the includes > loop-index.php file.

    Best regards,
    Ismael

    in reply to: Share and comments on portfolio items #1086960

    Hi,

    Thanks for the update. We added the filter in the functions.php file as previously suggested.

    
    function ava_remove_parent_filters() {
    	remove_filter('comments_open', 'av_comments_on_builder_posts_required');
    }
    add_action( 'after_setup_theme', 'ava_remove_parent_filters' );

    The comment form displays properly now.

    Best regards,
    Ismael

Viewing 30 posts - 23,101 through 23,130 (of 66,696 total)