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  • #1071357

    Dear team,
    I installed a page with enfold´s contact form at a costumers website:
    It’s not working at all: no response like Your message has been send (Ihre Anfrage wurde versendet<br/>Wir melden uns schnellstmöglich bei Ihnen), no email, nothing. I deactivated all plugins – failed again. I installed Contact Form 7 at page and everyting works fine.
    What to do?

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    Best regards Anne


    Hi Anne

    Just sent you an email in German.




    @michaelH: Thanks for the help.

    : Let us know if you need further help with this.

    Best regards,


    Hi Ismael

    I would have helped, but unfortunately I was not allowed to.

    Cheers and have a great day!



    @michaelH: Thanks for the update. We’ll try to take it from here.

    : Please provide the login details in the private field. Did you turn on the recaptcha widget?



    Hello Ismael,
    I turned off the widget but the form didn’t work. Anyway, due to the urgency I replaced the enfold form with a Contact Form 7, what works without any problems. But I’m still wondering what causes the problem with enfold’s form. I’ll test it on a test page and tell you whether it works or not.

    : Danke für dein Hilfsangebot aber Sicherheit geht vor. ; )
    Best regards


    Hallo Anne

    Glaube mir, wenn ich das Vertrauen missbrauchen würde, würde ich mir nur ins eigene Fleisch schneiden…
    Webdesign mit WordPress ist mein Business und Vertrauen steht bei mir an oberster Stelle.

    Viele Grüsse und Erfolg



    Alright. Let us know when the test page is ready.


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