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Viewing 30 posts - 22,171 through 22,200 (of 66,745 total)
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  • in reply to: fixed header not possible on smartphones. Why? #1109661

    Hey!

    Thank you for the update.

    Try double tapping the status bar or at the very top of your device to scroll to the top. That’s a default feature of iOS devices.

    // https://www.youtube.com/watch?v=pvJDXTNblbQ

    You need to add a few css modification if you want the header to scroll with the page on mobile view. A few example can be found in the following threads.

    // https://kriesi.at/support/topic/sticky-header-mobile-2/#post-686480
    // https://kriesi.at/support/topic/mobile-sticky-header-and-non-sticky-top-bar/#post-1068986

    Regards,
    Ismael

    in reply to: Navigation/Menu Issue #1109656

    Hi,

    Thank you for the update.

    We logged in to the site and adjusted the following css code a bit.

    .responsive #top #header #header_main .inner-container .logo {
        order: 3;
        flex-basis: 100%;
    }

    This is how the site looks on mobile view now.

    Screenshot: https://imgur.com/a/PQrhv4I

    Best regards,
    Ismael

    in reply to: Set a specific font on H1/H2/H3 + style on H1/H2/H3 #1109651

    Hey!

    Thanks for the update.

    The “Montserrat” font in the theme only contains the regular or default style, so you have to register the other. You can also use the following filter to override the default font value.

    add_filter( 'avf_available_google_fonts',  'avf_available_google_fonts_mod');
    function avf_available_google_fonts_mod($fonts)
    {
        $fonts['Montserrat'] = 'Montserrat:100,300,400,700';
         return $fonts;
    }

    Best regards,
    Ismael

    in reply to: Polylang vs. Enfold – Overwritting problem #1109648

    Hi,

    We would like to apologize for the delay.

    We tried to access the dashboard but the login account above is invalid. Please check it carefully. And we can’t really tell what’s the issue by looking at the screenshots. Could you explain it a bit?

    Best regards,
    Ismael

    in reply to: Slider Image loss quality #1109644

    Hi,

    Thank you for the update.

    What is the original size of the images? We can’t see anything unusual in the slider image with respect to their quality when we compare them with the original or source images. (see private field)

    Best regards,
    Ismael

    in reply to: Enfold Image Sizes #1109642

    Hi,

    You should not remove the thumbnails because the plugin won’t be able to use them. The Site Accelerator(formerly photon) plugin just transfers the images or thumbnails from your server to their CDN as explained in the following section. It lessens the requests made to your own server and does actually help optimize the site by serving images from a different and more adjacent network.

    Our image CDN (formerly Photon) is an image acceleration and editing service. That means that we host your images from our servers, alleviating the load on your server and providing faster image loading for your readers.

    It filters content but doesn’t change the info in the database.
    It currently only acts on images in posts and pages, as well as featured images/post thumbnails via the image_downsize filter.
    It will apply to old posts and new ones alike and can be turned on or off easily.

    It doesn’t really say anything about generating images or thumbnails “on the fly”.

    Best regards,
    Ismael

    in reply to: Problem with Advanced Avia Editor and products #1109641

    Hey neotronics,

    Thank you for using Enfold.

    The shortcodes in the product page looks broken. Please enable the debug mode so that we can check and repair the shortcodes if necessary.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: Private post made public after update #1109639

    Hi,

    Thank you for the update.

    We can’t help you trace back custom modifications that we didn’t made, unfortunately. You need to get in touch with the previous developers.

    What is the purpose of that modification? Maybe. we’ll be able to suggest a more simple solution.

    Best regards,
    Ismael

    in reply to: Set a specific font on H1/H2/H3 + style on H1/H2/H3 #1109486

    Hey Cthulhus,

    Thank you for using Enfold.

    You should register that font first before applying it to the text or heading using css.

    Here’s how: https://www.wpexplorer.com/google-fonts-wordpress/

    Best regards,
    Ismael

    in reply to: fixed header not possible on smartphones. Why? #1109484

    Hey Hermann,

    Thank you for using Enfold.

    In the enfold theme, the main menu (and logo) disappears on smartphones when scrolling down:

    The logo and main menu or the entire header container does not disappear on mobile view. They just stay in their position when you scroll the page. The “sticky” or “fixed” header option is disabled by default because the space is quite limited on mobile. Also, users can instantly go back to the top of the page by tapping their device if they want to access the menu, so having a fixed header is not really necessary.

    Best regards,
    Ismael

    in reply to: Problem with custom design #1109478

    Hi,

    Thank you for the update.

    The class attributes (ui-datepicker-days-cell-over ui-datepicker-today) of the table cells or td tags are missing. Do you have any idea why? Did you install a new plugin?

    Best regards,
    Ismael

    Hi,

    We don’t see any errors in the home page. Where can we see the testimonials and the tab sections?

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: IconFont Manager: Uploading fontello font server error #1109468

    Hi,

    Thank you for the update.

    The site is running on an older version of the theme, 4.5.4. Please upgrade to version 4.5.7 before trying the upload again. If it still doesn’t work, do the upload without any activated plugins. Let us know if that makes any difference.

    Best regards,
    Ismael

    in reply to: Google Map not on mobile version not showing #1109458

    Hi,

    Thank you for using Enfold.

    Add this code in the Quick CSS field.

    .responsive .av-single-event-meta-bar.av-single-event-meta-bar-mobile {
        display: none;
    }
    
    .responsive .av-single-event-meta-bar.av-single-event-meta-bar-desktop{
        display: block;
    }

    That should keep the desktop version of the meta container on mobile view and hide the other.

    Best regards,
    Ismael

    in reply to: Product slider with add to cart buttons #1109457

    Hi,

    Thank you for the update.

    Try to wrap it inside an “after_setup_theme” hook.

    add_action( 'after_setup_theme', function() {
         add_action( 'woocommerce_after_shop_loop_item_title', 'woocommerce_template_loop_add_to_cart', 12 );
    }, 999);
    

    Best regards,
    Ismael

    Hey michkoel,

    Thank you for using Enfold.

    It seems to be responsive on a device emulation. Could you provide screenshots of the issue in those devices? You can upload it using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Issues with formatting Woocommerce checkout page #1109368

    Hey bauchope,

    Thank you for using Enfold.

    Did you create that page using the visual composer, or is that a default template? Looks like you need to adjust the width of that container. We would like to check it, but the site requires an htaccess authentication. Please add it in the private field.

    Best regards,
    Ismael

    in reply to: Element not showing in mobile #1109365

    Hi,

    Thank you for the update.

    Looks like the file compression or minification is enabled in your site. Please toggle or disable it temporarily from the Enfold > Performance panel. And don’t forget to purge or remove the cache after adding the css code

    Best regards,
    Ismael

    in reply to: Show thumbnail password protected page #1109360

    Hi,

    Thanks for the update.

    You should be able to remove that lock icon by editing the config-templatebuilder > aviashortcodes > av-helper-masonry.php file. Just look for this code around line 726:

    				//check if post is password protected
    				if(post_password_required($id))
    				{
    					$this->loop[$key]['content'] 		= "";
    					$this->loop[$key]['class'][]		= "entry-protected";
    					$this->loop[$key]['thumb_ID'] 		= "";
    					$this->loop[$key]['text_before'] 	= av_icon_display('closed');
    					$this->loop[$key]['text_after']		= $this->loop[$key]['date'];
    				}
    
    

    And remove it.

    Best regards,
    Ismael

    in reply to: Work method #1109357

    Hi,

    We will tag @yigit again to answer additional inquiries.

    – Is Kriesi still actively developing on the Enfold theme?

    Yes, as @yigit mentioned @kriesi is busy developing major features for the theme. Unfortunately, we can’t tell you what it is right now.

    — (We check your github on a weekly basis :))

    That repo is private, so you won’t be able to view it without an invite. Some user asked for access before, but they didn’t get it.

    – Is it possible that we can think along with major features?

    You can always share your ideas here in the forum and voice your concerns regarding the direction the theme is going. We will sure to forward it to the @Devteam and to @kriesi.

    Best regards,
    Ismael

    in reply to: Mobile menu settings #1109354

    Hey RandomCreatives,

    Thank you for the update.

    There is no option for that by default, but you can switch to an alternate menu for mobile view in the Enfold > Main Menu > Alternate Menu for Mobile settings. You will be able to select a different set of menu for mobile in place of the main menu.

    Best regards,
    Ismael

    in reply to: How to set a directory with filters? #1109353

    Hi,

    Yes, that’s the default bbForums filter. The following plugin might help as well.

    // https://wordpress.org/plugins/search-filter/

    Thanks for the update.

    Best regards,
    Ismael

    in reply to: support needed #1109352

    Hey E-A!

    Thank you for using Enfold.

    It seems to be an issue with the empolis.js script, which contains an unsupported JS function. The actual error is generated on line 28:

    bodytag.prepend(div, bodytag.firstChild);
    

    And this is the error:

    Object doesn't support property or method 'prepend'
    

    This thread might help.

    // https://stackoverflow.com/questions/48939834/prepend-append-works-in-chrome-and-firefox-but-not-ie11-and-edge/52072825
    // https://developer.mozilla.org/en-US/docs/Web/API/ParentNode/prepend#Browser_compatibility

    Cheers!
    Ismael

    Hi,

    Great! However, that is just a temporary fix. Please forward that to the plugin developers. Maybe, they’ll know what’s actually causing the issue.

    Best regards,
    Ismael

    in reply to: contact form – date #1109347

    Hi,

    Thank you for the update.

    Did you set jQuery to load in the footer? You should be able to toggle that in the Enfold > Performance panel.

    That is probably why we see this error in the console.

    (index):223 Uncaught ReferenceError: jQuery is not defined
        at (index):223
    

    Best regards,
    Ismael

    in reply to: IE 11 issues with slider and google maps #1109346

    Hi,

    Did you toggle the Enfold > Performance > File Compression settings after modifying the file? And please don’t forget to remove the browser cache prior to checking the page.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Permanent Image Overlay on linked Pictures #1109345

    Hey P4K,

    Thank you for using Enfold.

    Could you give us a screenshot of the layout that you have in mind? You can use imgur or dropbox.

    You should be able to apply the grayscale effect to a specific image element using this css code.

    .avia_image {
        -webkit-filter: grayscale(1);
        filter: grayscale(1);
    }

    Just replace the “.avia-image” selector with a custom css class.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Update error #1109342

    Hey Madelfo_55,

    Thank you for using Enfold.

    You will not be able to do an automatic update on that version because it contains a deprecated API from Envato. Just this once, the theme has to be updated manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Please update the theme regularly as much as possible.

    Best regards,
    Ismael

    in reply to: Google Maps Problem: Api Key wird nicht akzeptiert #1109338

    Hi,

    Awesome! Glad we could help. Please open a new thread if you need anything else.

    Enjoy the theme and have a nice day!

    Best regards,
    Ismael

    in reply to: Minifying and combining of CSS & JS #1109337

    Hi,

    Thank you for the update.

    We haven’t encountered anything like this before, so we are not sure what could cause it. Have you tried using the theme’s minification/compression instead of W3 Total Cache’s?

    Best regards,
    Ismael

Viewing 30 posts - 22,171 through 22,200 (of 66,745 total)