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Hi,
Thanks for the update.
You should replace the previous css modification with the following code.
.av-masonry-entry.post { width: 33.3%; height: 400px; }
Best regards,
IsmaelHi,
Thanks for the update.
You should leave the cache and compression plugin disabled until you’re actually done with the site. We haven’t really tested the “fast velocity minify” plugin, but most minification plugins offer the same functionality, so they should work fine. Only way to know for sure is to test it.
Best regards,
IsmaelHi,
Thanks for the update.
It still looks broken. Please post the login details in the private field so that we can check the markup closely.
Best regards,
IsmaelHi,
Thanks for the update.
That modification should not have affected the sidebar. Could you post the actual code on pastebin.com? Or generate a new login token so that we can test it.
Best regards,
IsmaelHi,
I’m not sure what’s odd about that. We just told you that the excerpt or the full content will display automatically when ALB is disabled. It doesn’t matter if it’s the block or the classic one. And please note that the elements in the builder are actually shortcodes, so they will still display when you switch to a default editor.
Best regards,
IsmaelHi,
Thanks for the update.
We’re trying to edit the slider, but the changes aren’t taking effect. Is there a server cache? We actually removed the layer slider in the “test” page, but it’s still displaying in the frontend.
The current slider layout is not that complex, so you’re probably better off using the Full Screen Slider instead of the Layer Slider. That slider will automatically inherit the size of the browser window.
Best regards,
IsmaelHi,
@garyvot: We will need both so that we can access the dashboard, toggle the settings and edit the files when necessary. Please add it in the private field.
@technetkenya: Please create a new thread or ticket. Put the site url and the login credentials in the private field.Best regards,
IsmaelHi,
Thanks for the update.
This shortcode issue is already fixed on version 4.5.6. Please upgrade the theme to that version.
Best regards,
IsmaelHi,
Thanks for the update.
We just noticed that the site is using an older version of the theme, 4.5.3. Please upgrade to version 4.5.6, then update the asset-manager.php file as suggested on the previous thread.
// https://kriesi.at/support/topic/again-one-problem-with-merged-css/#post-1082689
Unfortunately, that patch was not merged on the latest version of the theme.
Best regards,
IsmaelHi,
Thanks for the update.
The size of the product thumbnail is only 100x75px. Did you try the suggestion above? You have to adjust the default product thumbnail size in the Customizer.
Best regards,
IsmaelHi,
Thanks for the update.
Please follow the recommendations given by the tools. You may need to experiment with different combination of plugins and configurations in order to get the best results. Unfortunately, site optimization is beyond the scope of support, so we won’t be able to help you further here. Please hire a freelance developer or contact an agency to fully optimize the site.
Best regards,
IsmaelApril 29, 2019 at 8:30 am in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1095187Hi,
Glad to hear that it’s fixed. Please don’t hesitate to open a new thread if something comes up.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
Where are you testing this? This is what we get on a tablet emulation using Chrome on Windows 8.
Screenshot: https://imgur.com/a/EhbfXXB
Best regards,
IsmaelHi,
Thanks for the update. FYI, you can use the wp_enqueue_script function to load the js files.
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/
And the wp_enqueue_style function for the css, but you can just include the css code in the child theme’s style.css file or the Quick CSS field.
// https://developer.wordpress.org/reference/functions/wp_enqueue_style/
Best regards,
IsmaelApril 29, 2019 at 8:21 am in reply to: First horizontal gallery Initial Active Image moves after scrolling vertically #1095183Hi,
Thanks for the update.
We can’t reproduce the issue on our end, mainly because we’re checking it on a device emulator. One workaround is to hide the horizontal gallery using the Screen Options and display a full width easy slider on mobile view.
Best regards,
IsmaelHi,
Thanks for the update.
1.) My bad. Please add this css code to center align the footer image.
#footer .widget_media_image img.image.wp-image-630.attachment-full.size-full { margin: 0 auto !important; float: none; display: block; }
2.) You have to use images with the same size. To clarify, you have to resize the images first and make sure that they are of the same size before uploading them in the slider.
3.) Not really sure what you want to change here. Please explain the issue or provide a screenshot so that we can understand it better.
Again, you’ll receive faster response if you open a single thread for each question.
Best regards,
IsmaelHi,
Sorry about that. I thought that was the FTP login details. Please provide an FTP account so that we can login to the file server.
Best regards,
IsmaelHi,
Thanks for the update.
This is most likely a server issue because a lot of users don’t encounter this kind of error after upgrading their own site. What is the current PHP version on your server? Please make sure that it is 7.1 or later.
Best regards,
IsmaelHi,
You’re welcome! Glad we could help.
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold. :)
Best regards,
IsmaelHi,
Please continue here: https://kriesi.at/support/topic/how-to-activate-lightbox-in-a-post/
We’ll close this duplicate now.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
We just noticed that you’re using the block or Gutenberg editor for that post. You have to set the image block to open the “Media File”. That can be done by editing the Link Settings > Link to option.
Best regards,
IsmaelHi,
Awesome. Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelApril 29, 2019 at 4:06 am in reply to: Woocommerce, functions that are supposed to be added above product descrition.. #1095157Hi,
Thanks for the update.
In the filter, look for this line:
$product = wc_get_product( get_the_ID() );
Above that, add this code.
if( ! is_singular('product') ) return;
That should exclude all pages except from product items.
Best regards,
IsmaelHi,
Thank you so much. Glad to hear that you’re loving the theme. Please update us when they respond.
Best regards,
IsmaelHi,
Thanks for the update.
1.) You have to modify the \config-templatebuilder\avia-template-builder\php\html-helper.class.php file directly. Look for this code around line 1743 inside the “mailchimp_list” function.
'label' => __( "Subscribe" , "avia_framework" ),
2.) The subscribe form input fields don’t contain placeholder attributes by default, but you can use a script to manually add the attribute. Try this script in the functions.php file:
add_action('wp_footer', 'ava_add_mailchimp_input_placeholder'); function ava_add_mailchimp_input_placeholder(){ ?> <script type="text/javascript"> $(function() { var email = $('.avia-mailchimp-form #avia_0_1'); var label = email.prev().text(); email.attr('placeholder', label); })(jQuery); </script> <?php }
Best regards,
IsmaelApril 29, 2019 at 3:40 am in reply to: Layout Builder Shortcodes not working for AJAX loaded content #1095153Hey Netzdenke,
Thank you for using Enfold.
You may need to compile the content first and rebuild the shortcode tree for that post. This can be done using a native function from the builder. Example of that code can be found here.
// https://kriesi.at/support/topic/blog-posts-16/#post-1042867
Fetch the post and then compile it using the following function.
$post = get_post( $the_id ); $content = Avia_Builder()->compile_post_content( $post );
Best regards,
IsmaelHi,
Thanks for the update.
Have you tried to deactivate the plugins temporarily? Please upgrade the theme from version 4.5.4 to 4.5.6. Let us know if it helps.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
Could you give us a screenshot of the gaps? Are you referring to the white space between the masonry items? You can use the following css code to remove those gaps or border.
.av-masonry-entry { width: 33.3%; height: 400px; margin-top: -2px; }
Best regards,
IsmaelHi,
We would like to apologize for the troubles.
This is why it’s so important to have a clone or a dev site, so you can test the latest version or do an update without having the risk of taking the live site down. What is the version of the theme prior to the update? Please post the WP and FTP details in the private field so that we can enable the debug mode and inspect the site.
// https://codex.wordpress.org/Debugging_in_WordPress
Best regards,
Ismael -
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