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Viewing 30 posts - 21,811 through 21,840 (of 67,485 total)
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  • in reply to: Post disappeared #1131654

    Hi,

    Thank you for the update.

    I cannot delete this post because it is not visible in the posts list. I cannot find it.

    You can delete it directly from the database. If you need help with that, post the cpanel and FTP details in the private field. OR try to clean the database. But don’t forget to create a backup or a restore point before doing so.

    Best regards,
    Ismael

    in reply to: title position vertically abnormal #1131653

    Hi,

    Thank you for the update.

    Yes, that’s actually a dynamic css generated based on the advanced styling options. You can adjust it there, or add another css modification.

    Best regards,
    Ismael

    in reply to: Contact Form HTML Field #1131651

    Hi,

    Thank you for the update.

    in the end i just need that the form get the title of the page/portfolio automaticly.

    If that’s what you need, then you can use the same filter above with a bit of modification.

    add_filter('avf_form_message', 'avf_form_message_mod', 10, 3);
    function avf_form_message_mod($message, $new_post, $form_params) {
        global $post;
        $title = get_the_title($post->ID);
    
        $message = $title . '' . $message;
        return $message;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We are able to reproduce the issue in your installation. The calendar component doesn’t render at all, but we can’t find any error. This is not happening on our own installation. To get around the issue temporarily, we enabled the classic editor from the theme options. Are you ok with that?

    Best regards,
    Ismael

    Hi,

    Thank you for the info @stimmungshoch.

    Best regards,
    Ismael

    in reply to: Pagination doesn't work #1131642

    Hi,

    Thank you for the update.

    Can we access the file server? We have to inspect the files in order to debug the issue. Please post the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Maintenance Mode & IP Address support? #1131640

    Hi,

    Thank you for the update.

    We reviewed the code again and the maintenance page’s status is actually set to 503 when you chose to “redirect” and 302 if not. The “avia_forced_reroute” in the case of the maintenance mode page just signifies that the page redirects from the protected page to the selected maintenance page. And yes, you’re right about the 404. Sorry for the confusion. You can use that filter if you want to set the 404 custom page status header to 404.

    regarding these above two options, whether either is “Enabled” or not, these do not have anything to do with search engine bots ability to

    Yes, that’s correct.

    Best regards,
    Ismael

    in reply to: Revolution Slider wont display in front-end #1131633

    Hi,


    @JoshMetz
    : We can give you the beta version of the theme, but you have to create your own thread because we have to add the info in the private field. Just add the URL of the new ticket here.

    Best regards,
    Ismael

    Hi,

    Great! Glad to hear. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Events Calendar Pro – Admin Menu Bug #1131630

    Hi,

    The events plugin is probably using the same hook with a lower priority and the theme overrides it. Please try decrease the priority of the hooks in the Gutenberg config file.

    			add_action( 'admin_menu', array( $this, 'handler_wp_admin_menu' ), 999 );
    			add_action( 'admin_bar_menu', array( $this, 'handler_wp_admin_bar_menu' ), 999, 1 );
    

    Replace 999 with 50 or lower.

    Best regards,
    Ismael

    in reply to: GET Request not shown #1131623

    Hey sanderjaasma,

    Thank you for using Enfold.

    Are you using the default “redirect_canonical” function from WordPress, or is that a custom function you created? Why are you doing a template redirect? You can parse the query using JavaScript or fetch it from the $_GET variable.

    // https://codex.wordpress.org/Function_Reference/redirect_canonical
    // https://codex.wordpress.org/Plugin_API/Action_Reference/template_redirect

    If you want to get the query using JS, try this.

    // https://stackoverflow.com/questions/2090551/parse-query-string-in-javascript

    Best regards,
    Ismael

    in reply to: Request for help in registering theme/replacing token #1131622

    Hi,

    Thank you for the update.

    If I am not mistaken, the token is valid for every items that you purchased, so either one of the tokens that you have already generated will work.

    Best regards,
    Ismael

    in reply to: Support Questions #1131618

    Hi,

    Sorry for the delay.

    First thing you need to do is set the Enfold > Blog Layout > Blog Layout to “Use the advance layout builder..”. After that, you need to set the builder to debug mode so that you can copy the shortcodes that we’ll provide below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Once the debug mode is activated, you’ll be able to see the actual shortcode below the advance layout builder. Just copy and paste this code in the debug mode field.

    // https://pastebin.com/yhhvau2A

    That is the shortcode of the demo.

    If you need assistance, please let us know. But we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: gap between product and related products #1131616

    Hi,

    Thank you for the update.

    Did you add this css code?

    .single-product-main-image.alpha {
        margin-bottom: 100px !important;
        padding-bottom: 180px !important;
    }

    This creates a large gap between the main product container and the related products.

    Best regards,
    Ismael

    in reply to: Scrollbar auf Mobilgeräten #1131612

    Hi,

    Thank you for the update.

    Can you give us a screenshot of the issue? We might not be able to assist you further with this problem because we don’t provide support for third party plugins. Please keep in touch with the plugin developer for additional help.

    Best regards,
    Ismael

    in reply to: Instagram Feed not working #1131606

    Hi!

    Thank you for the update.

    We reviewed the instagram widget code and it’s not actually creating any transients. Sorry about that. It does cache the images in your server. You can find those folder in the wp-content directory. Please try to remove the instagram folder, then update the widget.

    Regards,
    Ismael

    in reply to: Instagram feed not working #1131604

    Hi,

    Thank you for the update.

    We encountered the a thread with this very same issue the other day. Unfortunately, we are not sure what’s causing the issue. We do know that the scraper is not getting the required JSON data. The same instagram account works fine on a localhost. Have you tried removing the database transients?

    // https://kriesi.at/support/topic/instagram-feed-not-working-4/#post-1131222

    Or try to delete the instagram folder in the wp-content directory, then update the widget.

    Best regards,
    Ismael

    in reply to: Enfold Toggle Icon not changing on Active #1131601

    Hi,

    Thank you for using Enfold.

    You can add this css code to bring back the “-” symbol for the active toggle.

    .av-accordion-style-1 .activeTitle .toggle_icon::before {
    	content: "\e81a" !important;
    	font-family: 'entypo-fontello';
    }

    Best regards,
    Ismael

    in reply to: Image response to tablet view #1131600

    Hey Jet007cv92,

    Thank you for using Enfold.

    Can you give us a screenshot of the issue? The image looks fine on our end.

    Screenshot: https://imgur.com/a/eO1oyUV

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We’ll forward the solution to the dev team for consideration. The modification might have some unknown effects, so it might require more testing.

    Best regards,
    Ismael

    in reply to: Widgets vor Content auf Smartphone / Mobiles? #1131234

    Hi,

    Danke fur das Update.

    Sie können ein Element hinzufügen, das nur in der mobilen view sichtbar ist. Bearbeiten sie das Element, suchen dann fur die Screen Options tab. Hast du das versucht?

    Best regards,
    Ismael

    in reply to: Change font color in menu #1131229

    Hi,

    Thank you for the update.

    We enabled the debug mode and removed the corrupted shortcode. The page works properly now.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Is any posts filter available please? #1131224

    Hey Milan,

    Thank you for using Enfold.

    The Masonry element has an AJAX pagination and items can be sorted or filtered by category. Have you tried that?

    Best regards,
    Ismael

    in reply to: Instagram Feed not working #1131222

    Hi,

    Thank you for the update.

    Looks like the instagram scraper is stuck in authentication mode and it’s not returning the actual image data.

    'entry_data' => 
      array (
        'LoginAndSignupPage' => 
        array (
          0 => 
          array (
            'captcha' => 
            array (
              'enabled' => false,
              'key' => '',
            ),
            'gdpr_required' => false,
            'tos_version' => 'row',
            'username_hint' => '',
          ),
        ),
      ),
    

    Have you tried clearing the database transients?

    // https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/

    Your instagram works fine when we use it in our local installation.

    Best regards,
    Ismael

    in reply to: Add breadcrumbs for categories of custom post type #1131187

    Hey guttogjente,

    Thank you for using Enfold.

    That is possible but it will require a lot of modifications, so it’s beyond the scope of support. You may need to hire someone to add the category sort feature in the archive.php template. Did you create a page for the custom post type?

    Best regards,
    Ismael

    in reply to: Failed to initialize plugin: avia_builder_button #1131185

    Hi,


    @kgoldman
    : What’s the problem again? Please open your own ticket and explain the issue further. We’ll close this thread now.

    Best regards,
    Ismael

    in reply to: Emojis shown in ALB preview but not on published page #1131184

    Hi,

    Thank you for the update.

    We can reproduce the issue but we’re not really sure what’s causing it. Have you tried switching to a default theme?

    UPDATE: The emoji displays fine on our local installation. Please try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Fullwidth Submenu Button Customization #1131182

    Hi,

    Great! We’ll close the thread now.

    Have a nice day!

    Best regards,
    Ismael

    Hey guttogjente,

    Thank you for using Enfold.

    Have you tried displaying posts from a custom taxonomy? You can set the Blog Posts element to display posts with a certain post tag. Edit the element, set the “Do you want to display blog posts?” to the second option and in the “Which Entries?” dropdown, select “Post Tag”.

    Best regards,
    Ismael

    in reply to: title position vertically abnormal #1131178

    Hi,

    Thank you for the update.

    Did you add this css code?

    #top #wrap_all .all_colors h1 {
    	line-height: 1.4em;
    }
    

    The line-height value should be 2.3em.

    Best regards,
    Ismael

Viewing 30 posts - 21,811 through 21,840 (of 67,485 total)