Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #1119297

    Hello,

    I am running WordPress 5.2.2, Enfold 4.2.6, and Slider Revolution 6.0.5. Slider revolution no longer displays. When try to edit the page it seems like Avia builder is broken as well. Ive searched and see this is a recent issue. Is there a solution?

    #1119412

    Hey greenpomodoro,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1119413

    Hi again,

    Also please refer to this thread: https://kriesi.at/support/topic/new-revslider-6-breaks-enfold/

    Regards,
    Rikard

    #1120461

    Hello,

    I reviewed that thread prior to posting. And I I still have the problem. I disabled Slider Revolution (not my preferred solution), and now AVIA is not displaying the layout builder when trying to edit my home page.

    #1120562

    Hi,

    Thanks for the login details and sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1120652

    Hello,

    I have done all that you’ve asked and the problem persists with AVIA. Screen shot of what I see when I try and edit my homepage.

    https://postimg.cc/gxJFft26

    #1120655

    I see that I am able to manually switch to AVIA. Can you let me know which setting makes AVIA appear by default?

    I have re-activated Revolution Slider, it is on version 6.06 (most current revision).

    I now have EVERYTHING up to current version.

    Revolution Slider DOES NOT display, on main page. Although it is doing something as layout changes (all content changes from white bordered to full screen), when Revolution Slider is enabled.

    Please let me know how to get Revolution Slider and Enfold working together again.

    #1120760

    Hi,

    Sorry for the problem, could you try to install the latest beta version of the theme please? See private.

    Best regards,
    Rikard

    #1120853

    I copied and pasted the password exactly (multiple times) but my extraction utility says the password is wrong.

    #1120954

    Hi greenpomodoro,

    Best regards,
    Victoria

    #1121340

    Hello,

    I was able to get the theme update uploaded and activated. There is some improvement, but not much. currently a space is left for the slider, and the pop-up that the slider controls is now operational. But the Slider content does not display.

    website credential remain the same.

    #1121911

    Hi,

    Thank you for the update.

    Did you add this code?

    <script type="text/javascript" language="javascript"> dtbaker_public_change_request.init("http://ftfmedia.net/hub/ext.php?m=change_request&h=script&i=2&hash="); </script>
    

    It generates the following error.

    'dtbaker_public_change_request' is not defined
    

    Please deactivate the plugins temporarily and don’t forget to update them. Also, you can’t use the visual composer because it’s incompatible with the advance layout builder.

    Best regards,
    Ismael

    #1121916

    Where do I need to add that code? more detail please

    #1122043

    Hi,

    Thank you for the update.

    It’s already added in the site and generates the error. Please deactivate the plugins temporarily. Did you add any modifications in the functions.php file?

    Best regards,
    Ismael

    #1131133
    This reply has been marked as private.
    #1131633

    Hi,

    @joshmetz: We can give you the beta version of the theme, but you have to create your own thread because we have to add the info in the private field. Just add the URL of the new ticket here.

    Best regards,
    Ismael

    #1131699
Viewing 17 posts - 1 through 17 (of 17 total)

You must be logged in to reply to this topic.