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Hi!
Thank you for the update.
1.) Yes, that’s correct. The [av_privacy_allow_cookies] add or enables the essential cookies “aviaCookieConsent” and “aviaPrivacyRefuseCookiesHideBar”. When these cookies are present, it means that cookie message bar will not re-appear once the user opt in or accepted the cookies. For non-essential cookies (maps, recaptcha, video), the [av_privacy_accept_essential_cookies] should be enabled.
2,) Yes, even I is a little bit confuse now that you mentioned it, but what the [av_privacy_accept_essential_cookies] does when it is enabled or set to “green” is add the “aviaPrivacyEssentialCookiesEnabled”, which allow the users to interact with the elements directly in the site. For example, if there is a video in a page and this cookie is not present or enabled, the user will not be able to play the video directly in the site. It will open an external link in a new tab. Same with the map, the map will not display if this cookie is not present.
If you want to see the actual script, edit the config-templatebuilder > aviashortcodes > video > video.js file. Look for this code around line 25:
else if( ! document.cookie.match(/aviaPrivacyEssentialCookiesEnabled/) ) { allow_continue = false; }Regards,
IsmaelHi,
Yes, it should be included in the future update. Thank you for your patience.
@guenni007: Yes, that should replace the default avia.js file with the one in the child theme.
Best regards,
IsmaelHi,
That is possible, but you have to modify the config-templatebuilder > avia-shortcodes > portfolio > portfolio.js file. Look for instances of this code and remove them.
line 204 & line 229:
methods.scroll_top();Best regards,
IsmaelHi,
Thank you for the update.
The reason I use the first media element mentioned, is because I use a Vimeo video for my home page https://rvarq.com/ (which look like this:
Why do you need to use the fullwidth easy slider? You can also use videos in the full screen slider element. These sliders are similar aside from the fact that the full screen slider inherits the height of the browser view port.
Best regards,
IsmaelSeptember 16, 2019 at 2:28 am in reply to: Header "Kopfzeile ist unsichtbar und erscheint erst beim scrollen" funktion…. #1138614Hey fumsel,
Vielen Danke, dass Sie Enfold verwenden.
Did you add any modifications to the header? The header is not supposed to stick on mobile device on scroll, but it does in your installation.
Best regards,
IsmaelHi,
Thank you for the update.
We tried to check the issue again, but we got locked out of the dashboard.
ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.
Best regards,
IsmaelSeptember 16, 2019 at 1:56 am in reply to: Help image fallback does not follow the slider minimum height set in option #1138608Hi,
Thank you for the update.
For the other language, just replace the “.home” selector with the id of the page “.page-id-921”.
@media only screen and (max-width: 767px) { .page-id-921 #full_slider_1 .avia-slideshow-inner, .page-id-921 #full_slider_1 .avia-slideshow-inner li, .page-id-921 #full_slider_1 .avia-slideshow-inner, .home #full_slider_1 .avia-slideshow-inner li img { height: 225px !important; object-fit: cover; } }Best regards,
IsmaelSeptember 16, 2019 at 1:50 am in reply to: Configure Tag Manager in Cookie settings after update to 4.6.1 #1138607Hi,
Yes I have installed version 4.6.1 but where do I place the code?
You can include the code in the in the Enfold > Google Services > Google Analytics > Google Analytics Tracking Code field.
Or use the wp_head hook to append the script in the head tag If you don’t want to mix it with the GA tracking code.
// https://developer.wordpress.org/reference/functions/wp_head/
add_action('wp_head', function() { ?> <!-- Facebook Pixel Code --> <script> !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', 'your-pixel-id-goes-here'); fbq('track', 'PageView'); </script> <noscript> <img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=your-pixel-id-goes-here&ev=PageView&noscript=1"/> </noscript> <!-- End Facebook Pixel Code --> <?php });Best regards,
IsmaelHi,
Thank you for the update
Looks like an issue with the color picker or minicolors script. Did you add any custom content in these sliders? Worst case scenario is that you have to recreate these sliders from scratch. Have you tried that?
SCRIPT5007: SCRIPT5007: Unable to get property ‘hasClass’ of undefined or null reference
wp-auth-check.min.js (1,1446)
10SCRIPT5007: SCRIPT5007: Unable to get property ‘hideSpeed’ of undefined or null reference
jquery.minicolors.js (297,4)Best regards,
IsmaelHi,
Unfortunately, that’s not possible. You can’t extract specific part of the post content, at least not without doing significant alterations in the theme. Why do you need to wrap these sections? Maybe we can achieve what you’re trying to do using a different approach.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
That tagline is actually part of the image itself, so you can’t remove it without replacing the whole image or logo. You will have to edit the original logo file using any photo or image editor, then upload it again in the theme options panel. (see private field)
Best regards,
IsmaelHello,
Thank you for the update.
Did you subscribe to any reporting tool or something like that? We’re not really sure how you get those emails or from what test they are getting it. Is the site hosted on a Google server?
Best regards,
IsmaelSeptember 13, 2019 at 6:09 am in reply to: v4.6.1: Instagram Feed with cached images: lightbox not working any more #1137789Hi,
You’re welcome! Glad it worked.
Yes, this seems to be a bug. The protocol in the URL is not included previously, but now they added it in the image data, so it’s duplicated and broke the script. We’ll report the issue to the dev team.
Best regards,
IsmaelSeptember 13, 2019 at 6:06 am in reply to: Link to Tab in Tab Section Full-Width Submenu / active submenu color #1137788Hi Sirpa,
Welcome back!
Did you add this css code in the style.css file?
#top .av-submenu-container .av-subnav-menu > li > a { border-left-style: none !important; border-left-width: 0px !important; }That css removes the left border of the sub menu items
Best regards,
IsmaelHi,
Thank you for the update.
Did you toggle the Performance > File Compression settings after adding the code? The site is probably using the old merged stylesheet without that modification. Please post the login details in the private field so that we can test the site when necessary.
Best regards,
IsmaelHi,
Thank you for the update.
We can see the issue now. You’re using an input field (calendar) that is not supported by the MailChimp element. You should see this note in the fields section of the element.
Please note:
You can only hide form fields that are not required
Currently only text and dropdown elements are supported properlyThis created the following error.
: ‘AviaDatepickerTranslation’ is not defined
lead-capture-form (517,16)You have to remove the date or calendar field in your MailChimp form.
Best regards,
IsmaelHi,
Thank you for the update.
We didn’t find any videos in your Media folder. Can you upload it again? We would like to test it.
Best regards,
IsmaelSeptember 13, 2019 at 5:46 am in reply to: How can I add custom icons to the list item menu? #1137776Hi,
Is this the icon pack that you want to use? (see private field)
Just download the icon pack and upload it to the icon font manager. The color of the icons will be converted to gray or monotone during upload.
Best regards,
IsmaelHi,
Thank you for the update.
You’re using the wrong URL format of the video. The format should be the following. (see private field)
We also set the “Enable cookie consent messages” to “Use as simple message bar only” so that the essential cookies are enabled by default. If that’s not how you want your users to opt in, please reconfigure the Privacy & Cookies option.
This is how the slider should look like in your end.
// https://imgur.com/a/jIMMia7
Best regards,
IsmaelSeptember 13, 2019 at 5:33 am in reply to: Latest Update and Cookies Tab Table on EVERY product page #1137771Hi,
Thank you for the update.
You have to add the [av_privacy_allow_cookies] and [av_privacy_accept_essential_cookies] to your privacy policy page or the modal popup window. The [av_privacy_allow_cookies] if enabled will ensure that the cookie message bar will not re-appear on page load once the user accepted the cookies. You can also just set the Privacy & Cookies > Enable cookie consent messages to “Use as a simple message bar only” if you don’t want to add these privacy shortcodes. However, it is recommended that you do so.
To learn more about the new privacy & cookies option, please visit the following documentation.
// https://kriesi.at/documentation/enfold/privacy-cookies/#implementation-of-data-security-in-enfold
Best regards,
IsmaelSeptember 13, 2019 at 5:20 am in reply to: Pagination not working with WooCommerce shortcodes #1137770Hi,
Thank you for the update.
The default pagination is not displaying properly because the action or callback for it is disabled. You can add this code in the functions.php file to add it back. You will have to adjust the style of the pagination a bit.
add_action('after_setup_theme', function() { add_action( 'woocommerce_after_shop_loop', 'woocommerce_pagination', 10 ); // add pagination back });Best regards,
IsmaelHi,
Thank you for the update.
No, the behavior of the parallax effect is still the same. It is still disabled on mobile devices. We can enable it but it will still not work properly. Besides, having a parallax effect on small devices is NOT recommended because it decreases performance or slows down the page.
Best regards,
IsmaelSeptember 13, 2019 at 4:47 am in reply to: fullscreen slide error. desktop pc view is okey, but mobile phone did not view #1137765Hi,
Thank you for the update.
The image displays fine on a browser device emulator. We tried to emulate iPhone 5 to X and the site looks the same every time. Please provide a screenshot of the site from your phone.
Best regards,
IsmaelSeptember 13, 2019 at 4:43 am in reply to: Google Maps not loading but API/google account setup is correct #1137764Hi,
Thank you for the update.
The option to just add the phone number is no longer available. It was available initially, but now I always get this when I try to access your account.
// https://imgur.com/a/DdrwAVH
You should probably try again and start from scratch. Delete the current google project and create another. Make sure that a billing account is attached to the new project.
Best regards,
IsmaelHi,
Looks like you’ve managed to enable the child theme on your own. Did everything goes well? Let us know if you need further assistance.
Thank you for the update.
Best regards,
IsmaelSeptember 13, 2019 at 4:35 am in reply to: Self Hosted Video in background of Color Section aren't looping #1137761Hi,
The video should loop by default, but you may need to upload it to Youtube or Vimeo.
You can also try and edit the themes\enfold\framework\php\function-set-avia-frontend.php, look for this code around line 693:
$output .= '<video class="avia_video" '.$image.' '.$autoplay.' '.$loop.' '.$metadata.' '.$muted.' controls id="'.$uid.'" >';Just make sure that the loop attribute is set.
$output .= '<video class="avia_video" '.$image.' '.$autoplay.' loop '.$metadata.' '.$muted.' controls id="'.$uid.'" >';Best regards,
IsmaelHi,
Thank you for the clarification.
We are able to reproduce the issue with the buttons inside the modal popup window. We’ll forward it to the dev team.
1.) The [av_privacy_allow_cookies] when enabled will ensure that the cookie consent bar is hidden once the user opted in, but it will not allow non-essential cookies such as cookies that can/disable videos and maps. For that, the [av_privacy_accept_essential_cookies] should be enabled.
2.) The [av_privacy_accept_essential_cookies] when enabled will add the “aviaPrivacyEssentialCookiesEnabled” and allow non-essential cookies (maps, videos, recaptcha), but it will not affect the essential cookies “aviaCookieConsent” and “aviaPrivacyRefuseCookiesHideBar” once the user opted in.
You can test this by adding the [av_privacy_allow_cookies], [av_privacy_accept_essential_cookies] and [av_privacy_video_embeds] in a test page. Below the privacy shortcodes, add a video element with a youtube URL.
3.) Just think of “green” as enabled and “gray” as disabled, so when the [av_privacy_allow_cookies] is gray, the cookie consent bar will always popup on reload because the “aviaPrivacyRefuseCookiesHideBar” is not present. If the [av_privacy_video_embeds] is gray or disabled, videos will automatically open in another tab or to an external link. If green, the video is allowed to play directly on the site.
4.) On 4.6.1, the [av_privacy_allow_cookies] and [av_privacy_accept_essential_cookies] cookies are enabled by default because a lot of site owners are not aware of it. This assumes that the user or visitor opted in or allow the use of cookies when they continue to browse the site, accept the cookies or by simply ignoring the consent bar.
There is a very big danger here for all of us. The GDPR clearly states, that the user has to be informed in clear and concise natural language what his privacy options are.
That’s why you have to enable the cookie consent message bar and add the details of the site policy in the privacy policy page. It is up to the users by then if they want to ignore the consent bar or accept the cookies.
As stated on the documentation:
It is up to you as owner of a website to ensure that your website is compliant to the rules of the country your visitors come from. You need to check this with a reliable lawyer.
// https://kriesi.at/documentation/enfold/privacy-cookies/#implementation-of-data-security-in-enfold
Best regards,
IsmaelHi,
Thank you for the update.
You can set a minimum height for the masonry items.
.av-masonry-entry.av-masonry-item-loaded {; min-height: 400px; }To increase the space between the items, set the “Gap between elements” settings to “Large gap”.
Best regards,
IsmaelSeptember 13, 2019 at 3:00 am in reply to: Easy way to address an external button to choose slides or tabs ? #1137746Hi,
The avia-cirle-logo applies the “active” class attribute on mouseover. Maybe, you can modify that script so that it applies the class attribute on click.
The demo looks nice.
Best regards,
IsmaelHi,
This should revert the style of the select element to default and improve the calendar layout a bit.
#top select.picker__select--year, #top .avia_ajax_form .select, #top .entry-content-wrapper select { max-width: 129px; float: left; left: 50px; position: relative; top: -10px; -webkit-appearance: menulist !important; }Thank you for the update.
Best regards,
Ismael -
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