Forum Replies Created
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September 24, 2019 at 3:16 am in reply to: reCAPTCHA problem + background video first loading #1141180
Hi!
UPDATE: I forgot to remove the check_ajax_referrer function, so it always exits because the nonce check fails. We updated the file. The contact form should work properly now.
Cheers!
IsmaelSeptember 24, 2019 at 3:15 am in reply to: reCAPTCHA problem + background video first loading #1141179Hey!
Thank you for the update.
The dev team suspects that the issue with the nonce is due to caching or minification. Please disable the cache and minfication plugins temporarily, then check the page again on incognito mode. Let us know if that helps.
And regarding the video, you have to accept the cookies first and reload the page. In the upcoming version, you can choose to automatically reload the page after accepting the cookies.
Best regards,
IsmaelHi,
Thank you for the info. We’ll close the thread now.
Have a nice day.
Best regards,
IsmaelHi,
Great! Glad it worked. We’ll close the thread now.
Have a nice day/evening.
Best regards,
IsmaelHi,
Thank you for the update.
Did you remove the cache on that phone before testing it? And please disable the cache and minification plugins temporarily.
Best regards,
IsmaelHi,
Sorry for the delay.
The tab section seems to be working properly when we check. Is it fixed? If not, please remove the current element then re-create it from scratch.
Best regards,
IsmaelSeptember 23, 2019 at 1:43 pm in reply to: Add padding to navigation menu items but separator #1141001Hi,
Thank you for the update.
You should replace this code.
#avia-menu li{ padding: 0 50px; border-right: 1px solid #fff; }..with:
#avia-menu li a{ padding: 0 50px; border-right: 1px solid #fff; }Let us know how it goes.
Best regards,
IsmaelHi,
Thank you for the update.
Did you add this css code as provided in the documentation?
/* Activate burger menu */ @media only screen and (max-width: 1366px) { #top #header .av-main-nav > li.menu-item { display: none!important; } #top #header .av-burger-menu-main { cursor: pointer; display: block!important; }}That will activate the mobile menu when the screen width is less than 1367px, which is the max view port width of an iPad Pro device. Please don’t forget to toggle the Performance > File Compression settings after adding the code.
Best regards,
IsmaelHi,
Thank you for the update.
It doesn’t seem to be a plugin conflict, so we activated the plugins back. The error is still there but it doesn’t really affect the video. What we did is edit the video element and set the “Lazy Load videos” to the second option(Wait for user interaction to load the video). It doesn’t autoplay because of the impose browser policy. The site visitors have to play it manually.
// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Chrome’s autoplay policies are simple:
Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.Best regards,
IsmaelHi,
Setting the max height to 400px will cut off the content on certain screen sizes, so you have to set the minimum height. If you want to remove the large white space or gap on mobile device, move the above css code inside a css media query so that it only affects the desktop view. And to increase the space between the items, set the “Gap between elements” settings to “Large gap” as previously mentioned.
Best regards,
IsmaelHi,
It is no longer possible to get information on behalf of a user by scraping or without proper authentication. The app or widget is now required to have a proper authentication flow in order to generate access_tokens. This is not yet available in the theme’s Instagram widget. Please use one of the plugins above temporarily.
// https://www.instagram.com/developer/
Public Content – all remaining capabilities to read public media on a user’s behalf on December 11, 2018
Basic – to read a user’s own profile info and media in early 2020Best regards,
IsmaelHi,
Sorry about that. You should try and use the WooCommerce product grid shortcodes instead of the Product Grid element from the theme. Not really sure if that’s going to work, but it’s worth a try. Please don’t hesitate to open a new thread if you need anything else.
// https://docs.woocommerce.com/document/woocommerce-shortcodes/
Have a nice day.
Best regards,
IsmaelSeptember 23, 2019 at 4:10 am in reply to: Contact Form Error Message “Deactivated Refused to Accept Google reCaptcha” #1140816Hi,
@westefan: Open your own thread and post any necessary details in the private field. We’ll check the issue there.The OP is no longer active in this thread, so we’ll close it now.
Best regards,
IsmaelSeptember 23, 2019 at 3:41 am in reply to: reCAPTCHA problem + background video first loading #1140813Hi,
Thank you for the update.
We removed the nonce check temporarily because it is failing no matter what. The nonce is actually generated but is not verified even if we use a different function (check_ajax_referrer) to check it. This adds more security to the form but it doesn’t really affect the spam protection, so it’s ok to remove it temporarily. We’ll forward the issue to the dev team.
Where are you hosting the site?
We removed this block of code temporarily from the framework > php > class-grecaptcha.php file.
if( 1 !== $result ) { $response['alert'] = __( 'Sorry, but the session time for this page has expired. Please reload the page.', 'avia_framework' ); if( true === $show_extended_errors ) { $response['alert'] .= ' ' . __( 'WP Nonce check failed.', 'avia_framework' ); } echo json_encode( $response ); exit; }Best regards,
IsmaelSeptember 23, 2019 at 1:54 am in reply to: URGENT Enfold theme update to version 4.5.7 ISSUES #1140800Hi,
Thank you for the update.
That is the default position of the mobile menu when the social icons are enabled. If you want to move it to the very right of the header, use this css code.
@media only screen and (max-width: 767px) { .avia-menu.av_menu_icon_beside { padding-right: 0px; margin-right: 0px; float: right; } }If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
Those widgets will only function in the default WooCommerce pages (base shop, archive). It’s not going to work on pages with the product grid element. Is that what you’re expecting?
Best regards,
IsmaelSeptember 20, 2019 at 2:05 pm in reply to: Masonry Gallery; I want to show excerpt text under photo views, not title #1140219Hi,
Sorry for the confusion. We do understand your inquiry. What you need to do is put the excerpt or caption in the title attribute of the image manually. You can do that in the Media > Library. That is the only solution that will not require file modification.
If you’re OK modifying the parent theme file, edit the js > avia-snippet-lightbox.js script. Look for this code:
image: { titleSrc: function(item){ var title = item.el.attr('title'); if(!title) title = item.el.find('img').attr('title'); if(!title) title = item.el.parent().next('.wp-caption-text').html(); if(typeof title == "undefined") return ""; return title; } },This code looks for the title attribute or the wp-caption-text container.
Best regards,
IsmaelSeptember 20, 2019 at 1:58 pm in reply to: Translated filter results only visible after refresh? #1140217Hi,
Thank you for the update.
You can use this css code to set the initial opacity of the items, but it will remove the fadein animation.
.js_active .grid-image { opacity: 1; }Best regards,
IsmaelHi,
Thank you for the update.
We will ask the @mike to check this thread for additional help. In the previous thread, @mike adjusted the display property of the menu so that it’s visible for the screen reader. This is also what we are trying to do here, but we’re not sure why it doesn’t work. Have you tried testing it while the cache W3 Total Cache plugin is disabled?
// https://kriesi.at/support/topic/enfold-theme-by-kriesi-link/#post-1134185
Best regards,
IsmaelHi,
Thank you for the update.
We are not really sure if we can find a way around this. You can’t have the sticky posts without using the above filter, which will also alter the default query and affect the category sort. You may need to add another magazine element and apply the filter to it. You can then have the default query on the second element.
Best regards,
IsmaelSeptember 20, 2019 at 1:33 pm in reply to: Change element "Icon Grid" font: entypo-fontello to different #1140210Hey ElvijsB3,
Thank you for using Enfold.
You can upload custom fonts in addition to the existing icons.
// https://kriesi.at/archives/enfold-version-2-3-say-hello-to-our-new-iconfont-uploader
The uploader is located in the Enfold > Import/Export panel.
Best regards,
IsmaelHi,
Awesome! Glad we could help. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHey B,
Thank you for the inquiry.
You can use this css code to set the background color of the fb icon to transparent.
#top #socket .social_bookmarks li.social_bookmarks_facebook { background: transparent; }Best regards,
IsmaelHi,
Thank you for the update.
Can we deactivate the plugins temporarily? We are getting a lot of errors in console.
CSS3119: No fonts available for @font-face rule noticons.css (1,25686) 3SCRIPT12008: SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden 2CSS3119: No fonts available for @font-face rule noticons.css (1,25686) 5SCRIPT12008: SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden Unlocalized string: vs_editor_contrib_find_browser_findWidget_13Temporarily, you can use the embed code from youtube.
// https://support.google.com/youtube/answer/171780?hl=en
Best regards,
IsmaelHi,
We removed the “avia_hidden_link_text” span tag around the anchor text of the social share icons. Maybe that will help. Please don’t forget to purge the cache before testing the page in the screen reader.
Thank you for the update.
Best regards,
IsmaelSeptember 20, 2019 at 5:20 am in reply to: Text changes not showing on mobile/responsive version of the site. #1140105Hey rhawkes,
Thank you for the update.
The updated text is displaying properly on our end. Check the screenshot below.
Screenshot: https://imgur.com/a/89wF7qp
Please test it on another device.
Best regards,
IsmaelSeptember 20, 2019 at 5:15 am in reply to: Page "shaking" when Load More (masonry) button is clicked #1140104Hey kristenangel,
Thank you for the inquiry.
This css code should help.
.avia_loading_icon { display: none !important; }Please don’t forget to toggle the Performance > File Compression settings after adding the code.
// https://kriesi.at/support/topic/masonry-screen-shakes-on-desktop/
Best regards,
IsmaelHey B,
Thank you for the update.
Can you give us a screenshot of the element that you’re trying to adjust? Are you referring to the address fields? You may need to reverse the order of the input field and label markup. We are not really sure if there is an option for that in the Gravity Forms panel.
Best regards,
IsmaelSeptember 20, 2019 at 5:01 am in reply to: 4.5.2 gets 404 error but 4.3.2 gets code 200 (everything works fine) #1140102Hi,
No problem. It happens to all of us. :)
If the main page has been set as active under the options of “custom error 404 page” > “display selected page without redirect” OR > “redirect to selected page” then google can not see it.
It should work if you set the custom 404 page to “redirect” because the status code is set to 301, not 404. But we are not really sure how the redirect tool functions, so it might not work as expected.
Best regards,
Ismael -
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