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Hi,
Sorry about that. You should try and use the WooCommerce product grid shortcodes instead of the Product Grid element from the theme. Not really sure if that’s going to work, but it’s worth a try. Please don’t hesitate to open a new thread if you need anything else.
// https://docs.woocommerce.com/document/woocommerce-shortcodes/
Have a nice day.
Best regards,
IsmaelSeptember 23, 2019 at 4:10 am in reply to: Contact Form Error Message “Deactivated Refused to Accept Google reCaptcha” #1140816Hi,
@westefan: Open your own thread and post any necessary details in the private field. We’ll check the issue there.The OP is no longer active in this thread, so we’ll close it now.
Best regards,
IsmaelSeptember 23, 2019 at 3:41 am in reply to: reCAPTCHA problem + background video first loading #1140813Hi,
Thank you for the update.
We removed the nonce check temporarily because it is failing no matter what. The nonce is actually generated but is not verified even if we use a different function (check_ajax_referrer) to check it. This adds more security to the form but it doesn’t really affect the spam protection, so it’s ok to remove it temporarily. We’ll forward the issue to the dev team.
Where are you hosting the site?
We removed this block of code temporarily from the framework > php > class-grecaptcha.php file.
if( 1 !== $result ) { $response['alert'] = __( 'Sorry, but the session time for this page has expired. Please reload the page.', 'avia_framework' ); if( true === $show_extended_errors ) { $response['alert'] .= ' ' . __( 'WP Nonce check failed.', 'avia_framework' ); } echo json_encode( $response ); exit; }
Best regards,
IsmaelSeptember 23, 2019 at 1:54 am in reply to: URGENT Enfold theme update to version 4.5.7 ISSUES #1140800Hi,
Thank you for the update.
That is the default position of the mobile menu when the social icons are enabled. If you want to move it to the very right of the header, use this css code.
@media only screen and (max-width: 767px) { .avia-menu.av_menu_icon_beside { padding-right: 0px; margin-right: 0px; float: right; } }
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
Those widgets will only function in the default WooCommerce pages (base shop, archive). It’s not going to work on pages with the product grid element. Is that what you’re expecting?
Best regards,
IsmaelSeptember 20, 2019 at 2:05 pm in reply to: Masonry Gallery; I want to show excerpt text under photo views, not title #1140219Hi,
Sorry for the confusion. We do understand your inquiry. What you need to do is put the excerpt or caption in the title attribute of the image manually. You can do that in the Media > Library. That is the only solution that will not require file modification.
If you’re OK modifying the parent theme file, edit the js > avia-snippet-lightbox.js script. Look for this code:
image: { titleSrc: function(item){ var title = item.el.attr('title'); if(!title) title = item.el.find('img').attr('title'); if(!title) title = item.el.parent().next('.wp-caption-text').html(); if(typeof title == "undefined") return ""; return title; } },
This code looks for the title attribute or the wp-caption-text container.
Best regards,
IsmaelSeptember 20, 2019 at 1:58 pm in reply to: Translated filter results only visible after refresh? #1140217Hi,
Thank you for the update.
You can use this css code to set the initial opacity of the items, but it will remove the fadein animation.
.js_active .grid-image { opacity: 1; }
Best regards,
IsmaelHi,
Thank you for the update.
We will ask the @mike to check this thread for additional help. In the previous thread, @mike adjusted the display property of the menu so that it’s visible for the screen reader. This is also what we are trying to do here, but we’re not sure why it doesn’t work. Have you tried testing it while the cache W3 Total Cache plugin is disabled?
// https://kriesi.at/support/topic/enfold-theme-by-kriesi-link/#post-1134185
Best regards,
IsmaelHi,
Thank you for the update.
We are not really sure if we can find a way around this. You can’t have the sticky posts without using the above filter, which will also alter the default query and affect the category sort. You may need to add another magazine element and apply the filter to it. You can then have the default query on the second element.
Best regards,
IsmaelSeptember 20, 2019 at 1:33 pm in reply to: Change element "Icon Grid" font: entypo-fontello to different #1140210Hey ElvijsB3,
Thank you for using Enfold.
You can upload custom fonts in addition to the existing icons.
// https://kriesi.at/archives/enfold-version-2-3-say-hello-to-our-new-iconfont-uploader
The uploader is located in the Enfold > Import/Export panel.
Best regards,
IsmaelHi,
Awesome! Glad we could help. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHey B,
Thank you for the inquiry.
You can use this css code to set the background color of the fb icon to transparent.
#top #socket .social_bookmarks li.social_bookmarks_facebook { background: transparent; }
Best regards,
IsmaelHi,
Thank you for the update.
Can we deactivate the plugins temporarily? We are getting a lot of errors in console.
CSS3119: No fonts available for @font-face rule noticons.css (1,25686) 3SCRIPT12008: SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden 2CSS3119: No fonts available for @font-face rule noticons.css (1,25686) 5SCRIPT12008: SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden Unlocalized string: vs_editor_contrib_find_browser_findWidget_13
Temporarily, you can use the embed code from youtube.
// https://support.google.com/youtube/answer/171780?hl=en
Best regards,
IsmaelHi,
We removed the “avia_hidden_link_text” span tag around the anchor text of the social share icons. Maybe that will help. Please don’t forget to purge the cache before testing the page in the screen reader.
Thank you for the update.
Best regards,
IsmaelSeptember 20, 2019 at 5:20 am in reply to: Text changes not showing on mobile/responsive version of the site. #1140105Hey rhawkes,
Thank you for the update.
The updated text is displaying properly on our end. Check the screenshot below.
Screenshot: https://imgur.com/a/89wF7qp
Please test it on another device.
Best regards,
IsmaelSeptember 20, 2019 at 5:15 am in reply to: Page "shaking" when Load More (masonry) button is clicked #1140104Hey kristenangel,
Thank you for the inquiry.
This css code should help.
.avia_loading_icon { display: none !important; }
Please don’t forget to toggle the Performance > File Compression settings after adding the code.
// https://kriesi.at/support/topic/masonry-screen-shakes-on-desktop/
Best regards,
IsmaelHey B,
Thank you for the update.
Can you give us a screenshot of the element that you’re trying to adjust? Are you referring to the address fields? You may need to reverse the order of the input field and label markup. We are not really sure if there is an option for that in the Gravity Forms panel.
Best regards,
IsmaelSeptember 20, 2019 at 5:01 am in reply to: 4.5.2 gets 404 error but 4.3.2 gets code 200 (everything works fine) #1140102Hi,
No problem. It happens to all of us. :)
If the main page has been set as active under the options of “custom error 404 page” > “display selected page without redirect” OR > “redirect to selected page” then google can not see it.
It should work if you set the custom 404 page to “redirect” because the status code is set to 301, not 404. But we are not really sure how the redirect tool functions, so it might not work as expected.
Best regards,
IsmaelHi,
Thank you for the update.
You can adjust that behavior or prevent the page from auto reloading in the Privacy & Cookies > “Auto Reload Page” settings.
Best regards,
IsmaelHi,
@nationalintel: You can now download version 4.6.2 from your themeforest account. We’ll close this now.Best regards,
IsmaelHi,
Thank you for the update.
We can’t access the dashboard anymore using the login details above. Did you change it? Please try to set the current shop page as the base shop page in the WooCommerce > Settings > Products panel.
Best regards,
IsmaelSeptember 20, 2019 at 4:37 am in reply to: Header Shopping Cart Icon disable dropdown menu on hover #1140095Hey!
That container is automatically populated by the woocommerce_mini_cart function or the ‘cart/mini-cart.php’ template.
/** * Output the Mini-cart - used by cart widget. * * @param array $args Arguments. */ function woocommerce_mini_cart( $args = array() ) { $defaults = array( 'list_class' => '', ); $args = wp_parse_args( $args, $defaults ); wc_get_template( 'cart/mini-cart.php', $args ); }
You can override that by defining the same function and return null.
function woocommerce_mini_cart() { return null; }
Cheers!
IsmaelHi,
Thank you for the update.
The following css code applies the white background color to the lightbox gallery container.
.mfp-gallery { background: #fff !important; }
Best regards,
IsmaelSeptember 20, 2019 at 4:26 am in reply to: Blog Posts are showing categories for blogs I did not want to display #1140092Hi,
Thank you for the update.
The category settings in the blog posts element doesn’t affect the side navigation (https://codex.wordpress.org/Function_Reference/get_adjacent_post). The navigation fetches the adjacent posts by default — ordered by date. You can add the filter in the functions.php file. Make sure that the posts have no categories in common.
Best regards,
IsmaelHey!
But on that Sticky-Post you can see this Sticky Post in the Postslider too.
Have you tried using the !is_single function to wrap the array_merge?
Cheers!
IsmaelHi,
You should probably place echo before the get_field function. The get_field function doesn’t render the data in the template automatically.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
There should be a space between the custom css class attribute “subtledbvdb” and the “.avia-button.avia-size-medium” selector. And you have to use lowercase, so the following class attribute is invalid.
.subtleDbvdb
It should be:
.subtledbvdb
Best regards,
IsmaelSeptember 20, 2019 at 4:03 am in reply to: Portfolio Grid: Category fileters missing on translated page #1140084Hi,
The translation of the portfolio categories are not displaying in their respective languages. You should be able to select the translated term in the portfolio grid element, but it’s not the case in your installation. How did you create and translate the portfolio categories?
UPDATE: The translated categories are not displaying when the block builder is active. We set the editor to classic temporarily. You can adjust that in the Theme Options panel. Just look for the “Select Your Editor” settings.
Best regards,
IsmaelSeptember 20, 2019 at 2:51 am in reply to: reCAPTCHA problem + background video first loading #1140076Hi,
Thank you for the update.
The Appearance > Editor panel is not accessible. We may need to edit the spam protection file in order to debug the issue properly. Please post the FTP login details in the private field.
Best regards,
IsmaelSeptember 20, 2019 at 2:37 am in reply to: Custom fonts showing as italic on some font weights #1140075 -
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