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  • September 13, 2019 at 11:35 am #1137954
    vitabella-toscana

    Hi,

    We use the portfolio grid component with the option to sort by portfolio category enabled.
    This works on the original language page (German) but the category filters are missing on the translated pages (English and Italian).
    The portfolio entries themselves correctly show up on the translated pages – just the sorting filters are not displayed.
    The used portfolio categories are translated.

    Links to the pages with the problem are included as private content.

    Thanks in advance.

    September 17, 2019 at 5:24 am #1139009
    Ismael

    Hey vitabella-toscana,

    Thank you for the inquiry.

    You have to translate the portfolio categories or taxonomies as well. Have you done that? If not, please refer to the following documentation for more info.

    // https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/

    Best regards,
    Ismael

    September 17, 2019 at 9:07 am #1139024
    vitabella-toscana

    Yes, the portfolio categories are translated.

    September 18, 2019 at 3:24 pm #1139521
    Ismael

    Hi,

    Thank you for the update.

    Did you create the translations manually? You have to do it in the plugin’s Taxonomies Translation panel as instructed in the documentation. Please post the login details in the private field so that we can check the settings.

    Best regards,
    Ismael

    September 18, 2019 at 4:45 pm #1139564
    vitabella-toscana

    Hi Ismael,

    I don’t know what you mean by create the translations manually.
    But the translations show up on WPMLs Taxonomy translation page.

    The Login details are in the private field.

    Thank you for your help.

    September 20, 2019 at 4:03 am #1140084
    Ismael

    Hi,

    The translation of the portfolio categories are not displaying in their respective languages. You should be able to select the translated term in the portfolio grid element, but it’s not the case in your installation. How did you create and translate the portfolio categories?

    UPDATE: The translated categories are not displaying when the block builder is active. We set the editor to classic temporarily. You can adjust that in the Theme Options panel. Just look for the “Select Your Editor” settings.

    Best regards,
    Ismael

    September 20, 2019 at 9:24 am #1140149
    vitabella-toscana

    Hi Ismael,

    Frankly, I can’t recall how we created and translated the portfolio categories at first. But as I see it there aren’t that many options to do this anyway, are there? All I can say for sure is that we didn’t create them programmatically.

    The switch to the classic editor worked, though! As we don’t use the block editor anyway we will leave it at this option.

    Thank you for your help!

    September 20, 2019 at 5:50 pm #1140279
    Jordan Shannon

    Hi,

    Did you need additional help or shall we close this topic?

    Best regards,
    Jordan Shannon

    September 20, 2019 at 5:54 pm #1140283
    vitabella-toscana

    Hi Jordan,

    You can close the topic. Thank you.

    September 20, 2019 at 5:56 pm #1140287
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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