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Viewing 30 posts - 20,161 through 20,190 (of 66,634 total)
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  • in reply to: Website totally crashed after Theme-Update #1147050

    Hi,

    Thank you for the update.

    1.) You can add more post type in the filter. Just look for this line:

    $supported_post_types[] = 'angebot';
    

    Add another entry in the array by creating a copy of that line with the post type name.

    $supported_post_types[] = 'bild-des-tages';
    

    You’ll end up with this:

    
    $supported_post_types[] = 'angebot';
    $supported_post_types[] = 'bild-des-tages';
    

    2.) We don’t really see that issue in the tab element, so you were probably looking on a cached version of the page. Please remove the browser cache, or test it on incognito mode.

    Best regards,
    Ismael

    in reply to: Video Not Working #1147048

    Hi,

    Thank you for the update.

    The video is working properly on our end. Please check the screenshot below. And what we did recently is supposed to fix the errors in the theme options panel. Have you checked the theme options?

    Screenshot: https://imgur.com/a/Fu8OSZx

    Best regards,
    Ismael

    in reply to: Fullscreen-slider not responsive in mobile (portrait mode) #1147047

    Hi,

    I’d like to have a fullscreen image (filled from edge to edge).

    That is possible but we have to distort the image or create space around the slider container. Are you OK with that? If not, you can replace the Fullscreen Slider with the Fullwidth Slider to have the images resize automatically on mobile view.

    If you really want to continue using the Fullscreen Slider, this css code should adjust the size of the slider image, but it will create space around the container.

    @media only screen and (max-width: 767px) {
        .avia-fullscreen-slider .avia-slideshow > ul > li {
    	  background-size: contain !important;
    	  background-repeat: no-repeat;
        }
    }
    

    This one might distort the image.

    @media only screen and (max-width: 767px) {
        .avia-fullscreen-slider .avia-slideshow > ul > li {
    	  background-size: 100% 100% !important;
    	  background-repeat: no-repeat;
        }
    }

    Best regards,
    Ismael

    in reply to: Vertical menu formatting #1147046

    Hi,

    Thank you for the update.

    How would you like the vertical menu to look like? Please provide a mockup or a screenshot of the layout that you have in mind.

    We corrected the code in the Quick CSS field. The greater-than sign or symbol in the above css code had been converted to its entity name. Please copy the code directly from the forum to prevent the automatic conversion from happening.

    Best regards,
    Ismael

    in reply to: Remove language switcher #1147045

    Hi,

    Thank you for the update.

    The password for the username seems to be invalid. We also tried it without the hashtag at the beginning, but it still doesn’t work. And we got locked out of the site because we used it multiple times. Please check the info carefully. (see private field)

    ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

    Best regards,
    Ismael

    in reply to: Theme update error ('unable to copy some files') #1147043

    Hi,

    Thank you for the update.

    Have you tried to validate the token again in the Theme Updates panel? The link to the update is there the last time we revalidated the token. We tried to access the dashboard again but the previous login account is no longer valid. Please provide another account. You can also do the automatic update in the Dashboard > Updates panel. Just scroll down a bit until you are in the Themes update section, but it probably will not work because of the server issues.

    Best regards,
    Ismael

    in reply to: Active TAB border problem #1147041

    Hi,

    Thank you for the inquiry.

    You can actually define the color and thickness of the outline property. Please refer to the following documentation for more info.

    // https://www.w3schools.com/css/css_outline.asp

    Best regards,
    Ismael

    in reply to: LAYERSLIDER PROBLEMS #1147040

    Hi,


    @ryane2222
    : We are not really sure how you added the popup. Can you give us a little info about that? Creating a test page with that popup will help.


    @bsoryn
    : Thank you for the inquiry. Please open a new thread/ticket and post all necessary details in the private field. We’ll check the issue there.

    Best regards,
    Ismael

    Hi,

    It must have been a cache issue. Anyway, glad it is fixed. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: wrong tooltip position in firefox #1147038

    Hi Sven,

    Thank you for the update.

    Can we access the site’s dashboard? We would like to test the script. Please post the login details in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    @lorimenna: You can modify the config-templatbuilder > contact > contact.js file, look for this code around line 213:

    form.slideUp(400, function(){responseContainer.slideDown(400, function(){ $('body').trigger('av_resize_finished'); }); send.formElements.val('');});
    

    .., then replace it with:

    form.slideUp(400, function(){
    								responseContainer.slideDown(400, function(){ 
    									$('body').trigger('av_resize_finished'); 
    								}); 
    							send.formElements.val('');
    							$([document.documentElement, document.body]).animate({
    								scrollTop: responseContainer.offset().top
    							}, 1000);
    						});
    

    The script will look for the response or the confirmation message container and scroll to it. Let us know how it goes.

    Best regards,
    Ismael

    Hi,

    Cool. Let us know in another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Avia Layout Builder Blank Edit Boxes #1147003

    Hi,

    Thank you for the update.

    Did you enable the error logs? Please enable it and post the FTP details in the private field so that we can check what’s in the file. We might be able to trace where the error occurs based on the errors in the log.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_log

    Best regards,
    Ismael

    in reply to: Magazine excerpt #1147002

    Hi,

    Thank you for the inquiry.

    You can remove the dots directly from the “avia_backend_truncate” function or use the “avf_magazine_excerpt_delimiter” to replace it with something else, a blank space for example. If in case the filter didn’t work, try to use the excerpt_more filter.

    // https://codex.wordpress.org/Plugin_API/Filter_Reference/excerpt_more

    Best regards,
    Ismael

    in reply to: contact form changes #1147001

    Hi,

    I didn’t mean the whole captcha-field, just the numbers should be colored.

    Thank you for the clarification. Please use this css code to change the color of the equation inside the input field.

    .value_verifier_label {
    	color: green;
    }

    But anyway…what exactly is the ReCaptcha-Option? Maybe I can try it also
    or instead?

    Google reCAPTCHA is a more secure way to protect the contact form against spams and malicious scripts. It’s created by Google, so you’ll be required to generate an API key for each version (v2 and v3) if you chose to use both. Users can be automatically authenticated or be presented with a spam protection widget where they have to answer a simple question or puzzle in order to send the form. Please visit the documentation for more info.

    // https://kriesi.at/documentation/enfold/contact-form/#activate-google-captcha

    Best regards,
    Ismael

    in reply to: GDPR modal without message bar not possible anymore? #1146997

    Hi,


    @Jo
    : Yes, you’re right. We just updated the theme to 4.6.3.1. The other options must have have been removed due to the recent GDPR policy update. You have to set the Enfold > Privacy & Cookies > Enable cookie consent messages to the second option, then set the Default Cookie Behaviour to the third option. Unfortunately, you won’t be able able to use the modal popup window without enabling the cookie consent message bar. It is possible with a few css modification, but we are not really sure how it would affect the privacy scripts. If you want to try it, add this code in the Quick CSS field to hide the consent bar.

    .avia-cookie-consent.avia-cookiemessage-bottom {
    	display: none;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We’ll forward the request to the team for further considerations. For now, you have to do the above modifications. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Mega menu mobile #1146995

    Hi,

    Thank you for the update.

    1.) You can set the mobile menu to display earlier or when the screen width is equal or less than 1024px, instead of adjusting the logo.

    @media only screen and (max-width: 1024px) {
    .ubermenu-responsive.ubermenu-responsive-collapse {
        max-height: 0;
        overflow: hidden !important;
        visibility: hidden;
    }
    
    .ubermenu-responsive.ubermenu-responsive-collapse:not(.ubermenu-in-transition) {
        border-top-width: 0;
        border-bottom-width: 0;
    }
    
    .ubermenu-responsive-toggle {
        display: block;
    }
    
    .ubermenu-skin-blue-silver.ubermenu-responsive-toggle {
        margin: -63px 10px 0px 0px;
    }
    }

    2.) You will need to contact the plugin developer for that. Unfortunately, we are not that familiar with their code.

    Best regards,
    Ismael

    in reply to: Ajax search don't find keywords after Relevansi update #1146993

    Hi,

    Thank you for the update.

    We modified the handler_init_ajax_search a bit. Added the function name and set the parameter type properly.

    		/**
    		 * Returns the function to call for ajax search
    		 * 
    		 * @since 4.5.7.1
    		 * @param string $function_name
    		 * @param array $search_query
    		 * @param array $search_parameters
    		 * @param array $defaults
    		 * @return string
    		 */
    		public function handler_init_ajax_search( $function_name, $search_query, array $search_parameters, array $defaults )
    		{
    			return 'avia_ajax_relevanssi_search';
    		}
    

    It should work properly now.

    Best regards,
    Ismael

    in reply to: Code Block Element doesn't handle shortcodes properly #1146990

    Hi,

    @Borlabs: The $http_response_header array is automatically populated with the HTTP response headers produced from calling the file_get_contents function.

    // https://www.php.net/manual/en/function.get-headers.php

    If it is returning as an undefined variable, try this fix.

    // https://kriesi.at/support/topic/notice-undefined-variable-http_response_header-in-function-set-avia-frontend/#post-792020

    Best regards,
    Ismael

    in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1146989

    Hi,


    @Illingco
    : Looks like your site is having a different issue compare to the rest of the users here. We need to check the “class-framework-widgets.php” file directly, or have access to the file server in order to debug the issue. Please post the FTP details in the private field.

    @El: Please continue here: https://kriesi.at/support/topic/relevanssi-search-broken-after-update/#post-1146988


    @simbeckhampson
    : We found an error in your site and it seems to be related to a chat widget. Did you install a chat plugin?

    TypeError: The expression cannot be converted to return the specified type. 2 layout-builder.js:58

    Best regards,
    Ismael

    in reply to: Relevanssi search broken after update #1146988

    Hi!

    Sorry for the delay. The filter in the functions.php file is being overridden by the default theme configuration for the plugin. You have to add this code in the class-avia-relevanssi.php > ajax_search function, around line 119, to limit the search to the product post type:

    $tempquery->query_vars[‘post_type’] = ‘product’;
    

    That snippet should be added right below this line:

    $tempquery->query_vars = $search_parameters;
    

    Or adjust the priority of the filter in the functions.php file so that it overrides the default configuration.

    add_filter(‘avf_ajax_search_function’, ‘avia_init_relevanssi’, 10, 4);
    

    Adjust the priority from 4 to a higher number.

    add_filter(‘avf_ajax_search_function’, ‘avia_init_relevanssi’, 10, 9999);
    

    Best regards,
    Ismael

    in reply to: previous / next links on single posts #1146987

    Hi,

    Thank you for the update.

    Yes, please provide the WP, FTP login and all the necessary details in the private field so that we can do the modifications. Or if you already hired a developer, you can forward what @Guenni007 suggested above.

    Best regards,
    Ismael

    in reply to: Blog Post Layout as List #1146768

    Hi,

    Thank you for the update.

    It looks different because the sidebar in your page is disabled. You have to enable the page sidebar in order to duplicate the layout seen in the demo. Make sure that the Blog Style is set to Multi Author Blog. And if you are editing the default blog page, make sure that the Enfold > Blog Layout settings are configured properly.

    Best regards,
    Ismael

    in reply to: Portfolio issues #1146766

    Hi,

    Awesome! Glad that we could help. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Slider issue on iPhone 8 Safari #1146765

    Hi,

    Thank you for the update.

    It probably looks like that because iOS has issues with fixed backgrounds. Please add this code inside the css media query above.

    .avia-fullscreen-slider .avia-slideshow[data-image_attachment="fixed"] > ul > li {
    	background-attachment: scroll !important;
    }

    Don’t forget to toggle the Enfold > Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Add Categories to home page blog feed #1146764

    Hey schwabino,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to enable the categories for the grid layout.

    add_filter('avf_postslider_show_catergories', 'avf_postslider_show_catergories_mod', 10, 1);
    function avf_postslider_show_catergories_mod($category) {
     	$category = 'show_business'; 
    	return $category;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    How did you load or install the font? We found this PHP snippet in the Quick CSS field, which is not supposed to be there because it breaks the merged stylesheets.

    remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 );
    add_action( 'woocommerce_after_single_product_summary', 'woocommerce_template_single_add_to_cart', 15 );

    `

    You have to move it in the child theme’s functions.php file.

    Best regards,
    Ismael

    in reply to: LAYERSLIDER PROBLEMS #1146759

    Hey ryane2222,

    Thank you for the inquiry.

    The popup looks fine our end. How did you add it? Could you provide a screenshot of the layout issue? You can upload the screenshot to imgur or dropbox, then post the link here.

    Best regards,
    Ismael

    in reply to: customize height of elements in contact form #1146758

    Hi,

    Thank you for the update.

    Are you trying to align the textarea and the tab? That is not that easy because the text container above the tab will get taller while the screen width decreases, pushing the tab lower down. You might be able to align it on a particular screen size, but then you have to re-adjust it again on another because the width and height of the text container/column will surely change. What is the purpose of the alignment? The textarea itself can be adjusted by the user directly, so we don’t really see the point of the alignment.

    Best regards,
    Ismael

Viewing 30 posts - 20,161 through 20,190 (of 66,634 total)