Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the update.
We modified the archive.php file and added the single_cat_title function as suggested previously. We added the category title above the category description instead. The prefix “Currently browsing:” can be removed whenever you want.
Best regards,
IsmaelOctober 28, 2019 at 1:49 pm in reply to: Privacy settings: Google Tag Manager/Analytics active even after opt out? #1151749Hi,
Thank you for the update.
You should add the tag manager script in the Google Analytics field in the Theme Options > Google Services panel. You can then follow the first modification that we suggested in our previous reply above.
Both snippets will not be added to the page when the “aviaPrivacyGoogleTrackingDisabled” is set.
Best regards,
IsmaelOctober 28, 2019 at 1:47 pm in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1151744Hi,
Thank you for the update.
The line where the warning occurs is within the Enfold Latest News widget script. Did you add the widget somewhere in the site and set a single category?
Please open a new thread if there are any critical errors in the site.
Best regards,
IsmaelOctober 28, 2019 at 1:40 pm in reply to: How can I make the global consent messages in multiple languages? #1151740Hi,
Glad it’s working. Where can we see the privacy policy message issue? The EN version of the policy page looks fine — there are no unintended text from other languages.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
There are fields in the subscription form that is not supported by the theme — the phone and birthday field. Please note that the subscribe element only supports basic form fields (text and dropdowns) currently.
Best regards,
IsmaelHi!
The only think is that we can no longer click on the language switcher (although it’s still visible in the top bar).
Glad it’s working. To fix the above issue, try to adjust z-index property of the language switcher and the rotator widget.
#header .av-rotator-container { position: relative; z-index: 1; } #top .sub_menu > ul { z-index: 2; position: relative; }
Also, the text rotator is not displayed on the french page.
Did you copy the css code from English Theme options > General Styling panel to the French version? We added the css code at the very top of the Quick CSS field. You can copy it from the EN to the FR Quick CSS field, or create a child theme, then move the css code in the style.css file so that you don’t have to duplicate the css.
Regards,
IsmaelHi,
Sorry for the delay. In the “gamehunter” site the cookies are not set to be silently accepted on load, so the font doesn’t render properly. The “Lato” font loads fine once we accepted the cookies — same with the other sites. Did you change the settings?
Best regards,
IsmaelOctober 28, 2019 at 1:03 pm in reply to: Both an HTML version and the mailChimp widget are not working #1151720Hi,
Sorry for the delay. What is the issue with the widget again? Looks like you have already removed the other subscribe widget from the footer column. Is that what you’re referring to?
Best regards,
IsmaelHi,
Thank you for the clarification.
You can use this css code to adjust the opacity of the add to cart button container.
.avia_cart_buttons { opacity: 1; }
If you want to adjust its colors, add this:
.responsive .main_color .avia_cart_buttons { background-color: #000000; } .responsive .main_color .avia_cart_buttons a { color: #ffffff; }
And don’t forget to toggle the Performance > File Compression settings after adding the code.
Best regards,
IsmaelOctober 25, 2019 at 12:40 pm in reply to: Portfolio Raster – Einzelansicht auf neuer Seite öffnen und Navigation #1151184Hi,
Sorry for the confusion. The order of the portfolio items in the post navigation is not really connected with how they are sorted in the portfolio grid or portfolio overview page. In the single portfolio page, the next and previous navigation will contain portfolio items that are adjacent to the current portfolio item based on the date they were published. That is the default order of the items in the post navigation. In the portfolio grid by default, items are sorted by date as well unless the “Order by” settings is set to something else. Did you change the orderby settings?
Did you apply different categories to the portfolio items? If so, then you should remove the filters that were previously suggested above because they will restrict the post navigation to the category where the current portfolio item belongs. The navigation will only show items that are related to the current portfolio item.
If you can provide the login details in the private field, we’ll try to inspect the settings and check how the portfolio items are created.
Best regards,
IsmaelHi,
Thank you for the update.
The site is still using an older version of the theme. As suggested previously, you need to upgrade it to v4.6.3.1 to fix the cookie consent issue because it prevents the videos from loading properly. Please update us once the site is updated from v4.5.3 to v4.6.3.1. You may need to toggle the settings in the Enfold > Privacy & Cookies and the Enfold > Performance panel — specifically the file compression settings — after upgrading the theme.
Best regards,
IsmaelHi,
Thank you for the update.
There is actually no “masonry” style for the blog posts overview, but it’s possible. Set the blog to use the advance layout builder template, edit the blog page, then add the masonry element. And you’re done.
The post meta info will display if the post contains an excerpt. Did you define the excerpt for some of your posts?
Best regards,
IsmaelOctober 25, 2019 at 12:10 pm in reply to: No full length blog post on category pages – how? #1151174Hey Malene,
Thank you for the inquiry.
Did you define the excerpt of the posts manually? It doesn’t seem like you’re using the advance layout builder for the first post. Please check the Settings > Reading panel, make sure that it is set to “Summary” instead of “Full Posts”. Or post the login details in the private field so that we can check the settings.
Best regards,
IsmaelHey HeeHA,
Thank you for the inquiry.
It’s possible that the widget is not allowed to display on archive pages, or is restricted to certain post types such as pages and posts. You should contact the plugin developers. They will probably be able to point you in the right direction.
Best regards,
IsmaelHi,
Thank you for the update.
We added the snippet in the functions.php file around line 26 to render the rotator in the header top bar. All you need to do is adjust the title attribute value in the shortcode. Example:
[av_rotator_item title='today we offer abc' link='' linktarget='' custom_title='' av_uid='av-it587']
We also added this css code in the QuicK CSS field:
#header .av-rotator-container { position: relative; left: 50%; transform: translateX(-50%); } #header_meta .sub_menu { width: 100%; } #header .av-rotator-text-single { font-size: 20px; line-height: 30px; top: -20px; }
Please don’t forget to purge the cache prior to testing.
Best regards,
IsmaelHi,
Thank you for the update.
We may need to access the site in order to see what’s going on. Please post the WP login details in the private field, and make sure that the Appearance > Editor panel is accessible so that we can edit the files if necessary.
Best regards,
IsmaelOctober 25, 2019 at 11:38 am in reply to: Partner/Logo Element: Text on the picture instead of tooltip above #1151166Hi,
yes but, correct me if I am wrong, I can’t “easily” configure an external link behind each picture.
It’s possible to add a link to the Image element. Edit the element, then look for the Link Settings tab and enable the Image Link settings. You can set the link manually or choose an existing post, even open the image in a lightbox container. Is that what you need?
Best regards,
IsmaelHi,
Thank you for the update.
We edited the script in the functions.php file, but it didn’t work. What happens when you slightly adjust the position of the hotspot, or the position of the tooltip?
Best regards,
IsmaelOctober 25, 2019 at 10:57 am in reply to: Adding captions underneath featured images on posts #1151157Hi,
Thank you for the update.
There are actually two instances in the file where the big preview image or slider is rendered. Please look for the other instance of the code, then try to place the description snippet below it. The second one can be found around line 280.
if ($slider) echo '<div class="big-preview ' . $blog_style . '">' . $slider . '</div>';
If it doesn’t work, please create a new ticket and post the WP and FTP login details in the private field so that we can see what’s going on.
Best regards,
IsmaelHi,
@kevinmcgillivray: There is a third option in the “Disabling of template builder elements” settings where you can manually select which element/s to disable on load. Have you tried that option?Best regards,
IsmaelHi,
Thank you for the update.
The css code works when we directly apply it on the browser inspector. Did you toggle the Performance > File Compression settings after adding the code? You can also post the login details so that we can test the css code. Please post the WP login info in the private field.
Best regards,
IsmaelOctober 25, 2019 at 10:43 am in reply to: With the new Enfold 4.6.3.1 update from the safari browser, google maps are no l #1151145Hi,
@diggital: We missed your thread. Sorry about that. The Geocoding Service API is disabled, causing the map to not render properly. You can enable the API in the Google console. Please check the documentation for more info.// https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
@beppemodena: Thank you for the video. We’ll forward it to the team so that they can check, and see what’s going on. Unfortunately, I don’t have a Safari browser on my machine, so I won’t be able to check it. Please wait for their response. Thank you.Best regards,
IsmaelOctober 25, 2019 at 10:30 am in reply to: Page update – "Updating failed" and theme update package unavailable #1151140Hi,
Thank you for the update.
We tried to update the theme automatically but we got the same error (An error occurred while updating Enfold: Update package not available). You should enable the debug mode and the error logs, see if anything is added in the log during the update process. Where did you deploy the site? It’s possible that the server where the site is located blocks the update requests from Envato. Contact your hosting provider for additional info.
Also, make sure that the “allow_url_fopen”, “allow_url_include” and “register_globals” PHP settings are enabled. You can disable them back after the update.
If you don’t see anything in the error logs, try to update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelOctober 25, 2019 at 10:19 am in reply to: WooCommerce Rental & Bookings System Category cost are not multipling #1151134Hi,
Thank you for the info.
The theme modifies the default quantity buttons in the product page on load, so it’s possible that the alteration conflicts with the plugin. Please try to edit the config-woocommerce > woocommerce-mod.js file, go to line 65 and remove this code.
avia_apply_quant_btn();
If the Performance > File Compression settings are enabled, please disable it temporarily after the modification.
Best regards,
IsmaelHey sanjamarinkson,
Thank you for using Enfold.
1.) You can configure the number of columns in the footer by adjusting the Footer Columns settings in the Enfold > Footer settings panel. You can then configure the widgets or add a new Navigation Menu in the Appearance > Widgets panel.
2.) Currently, there is no option for that because it’s quite rare to see a site without a header menu, but we can add a css code to hide the menu. Please add this css code in the Quick CSS field or the child theme’s style.css file.
.main_menu { display: none !important; }
3.) You can set the header transparency in the page’s Layout > Header visibility and transparency settings.
We encourage users to always open a separate thread for each inquiry instead of including them all in a single ticket, because they usually get a quicker response that way.
Best regards,
IsmaelHey Rudolf Wisse,
Thank you for the inquiry.
The theme doesn’t really deregister or remove the jquery script, so it is probably an error from a plugin or third party scripts, unless the layer slider is set to load the Google CDN version of the library. You can find that option in the Layer Slider > Options > Advanced tab.
You should deactivate the plugins temporarily and see if any of them causes the issue. You can do that by activating the plugin again one at a time until the error occurs.
Best regards,
IsmaelHi,
Thank you for the update.
Do you remember adding any modifications or snippets in the functions.php file related to the contact form? The value of the from address might have been set via filter. If not, then you can try to set the value of the contact form’s Email field as the Reply-to address by adding the following filter in the functions.php file.
function avf_form_mail_header_mod( $header, $post, $params ) { $header .= 'Reply-To: ' . $post['3_1'] . '\r\n'; return $header; } add_filter( 'avf_form_mail_header', 'avf_form_mail_header_mod', 10, 3 );
Let us know how it went.
Best regards,
IsmaelHi,
Thank you for the update.
Another user reported the same issue and managed to fix it by updating the cookie consent script. We’ll provide the link to the thread below. Let us know if you need help with the modification.
// https://kriesi.at/support/topic/cookie-consent-bar-on-mobile/#post-1145904
Related thread: // https://kriesi.at/support/topic/cookie-concent-bar-on-mobile-and-tablet/
NOTE: Please don’t forget to toggle the Performance > File Compression settings after editing the file.
Best regards,
IsmaelHi,
Thank you for the update.
This css code should add a thick line or border to the right of the blockquote element.
.blockquote-border-right { border-right: 5px solid black !important; padding-right: 30px; }
Did you add the “blockquote-border-right” class name?
Best regards,
IsmaelOctober 25, 2019 at 7:43 am in reply to: Layerslider not working in Enfold 4.6.2 and WordPress 5.2.3 #1151102Hi,
Thank you for the update.
The layer slider in the home page seems to be loading properly on our end — but we are only able to check it on Firefox. Can you give us a screenshot of the home page on Safari? You can upload the screenshot to imgur or dropbox, then share the link here.
Best regards,
Ismael -
AuthorPosts