Cookie Consent Bar on mobile - Support | Kriesi.at

Tagged: cookies, GDPR, iOS, iPad, safari

Viewing 18 posts - 1 through 18 (of 18 total)

Author

Posts
October 1, 2019 at 12:28 pm #1143682

valev0
Participant

Hi, the Avia cookie consent bar doesn’t appear on mobile devices, iPhone and iPad. Maybe this is the reason why Google Maptoo doesn’t appear on that devices?
My website is http://www.sonummusicschool.com, if you need further information please ask me.
Thank you.

October 1, 2019 at 10:42 pm #1143949

Konstantin
Participant

Also not displayed. And much more that should be displayed does not work ((

https://www.ulovanet.ru/

October 2, 2019 at 6:55 am #1144076

Konstantin
Participant

Even on Iphone, IOS, ad units (script) are not inserted inside the post.
Everything works fine on android!!!

October 3, 2019 at 9:56 am #1144409

spitsdesign
Participant

Same here. No cookie consent bar or cookie badge on ipad (in Safari and Chrome).
Also not working in Safari on Mac computer.
Maps not working.

October 4, 2019 at 6:43 am #1144883

Konstantin
Participant

Google maps also does not work on imac, ipad, iphone …

https://www.ulovanet.ru/karta-rybolovnyx-mest-respubliki-tatarstan/

October 6, 2019 at 10:39 am #1145432

GROSSfranz
Participant

Same here: http://www.grossfranz.de
After the update to 4.6.3.1. the Cookie Message Bar is no longer displayed on IPhone and IPad :-(

October 6, 2019 at 8:23 pm #1145497

Basilis
Inactive Moderator

Hi,

Thank you for the report, we will do look into this a little bit further and we will update you again.

Best regards,
Basilis

October 7, 2019 at 2:06 pm #1145768

JannyPolak
Participant

Same here.

And could it be also the reason that google font Poiret One (via Enfold Child) is not loading as well after update Enfold Child to 4.6.3.1??
hureninmercuriushof.nl

October 7, 2019 at 9:05 pm #1145904

Yigit
Keymaster

Hi,

Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js?

Best regards,
Yigit

October 7, 2019 at 9:58 pm #1145933

GROSSfranz
Participant

Hello,
even after exchanging the .js file, no cookie bar is displayed on IPhone and IPad.

October 7, 2019 at 10:08 pm #1145936

Yigit
Keymaster

Hi,

@GROSSfranz Please go to Enfold theme options > Performance and disable “Javascript file merging and compression”, save theme options, flush cache once again then enable it. I can see that file has not updated on your site yet and saving theme options should do it.

Best regards,
Yigit

October 8, 2019 at 7:03 am #1146032

Konstantin
Participant

Thank. Everything is working!

October 8, 2019 at 9:12 am #1146063

Yigit
Keymaster

Hi,

Glad it worked for you! :)

We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit

October 8, 2019 at 12:50 pm #1146148

JannyPolak
Participant

@ Yigit, I use child theme, where should I exchange this?

October 8, 2019 at 12:55 pm #1146149

Yigit
Keymaster

Hi,

@JannyPolak you should change it on parent theme :)

Best regards,
Yigit

October 8, 2019 at 12:57 pm #1146150

JannyPolak
Participant

Hmmm not my cup of tea…Any idea when this will be implemented in the theme again?

October 8, 2019 at 1:03 pm #1146152

valev0
Participant

Now it is working for me too. Thank you.

October 8, 2019 at 1:26 pm #1146162

Yigit
Keymaster

Hi,

@jannypolak Please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post and attach WP admin logins in private content field so we can update the file for you :)

@valev0 Glad it is working!
I am marking the thread as resolved. If you have any other questions or issues, please feel free to start a new thread :)

Best regards,
Yigit
Author

Posts