Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 17, 2019 at 7:22 pm #1149012
    djsmbd

    Hello,
    After updating, home page images on mobile have disappeared on three on my sites.
    Please advise.

    October 18, 2019 at 7:18 am #1149136
    Rikard

    Hey djsmbd,

    I can’t see any missing images on my end, did you try to load the sites in an incognito window on your mobile device?

    Best regards,
    Rikard

    October 18, 2019 at 2:31 pm #1149276
    djsmbd

    Hi Rikard,

    Yes…And home images are disappearing when I turn on :Enable Cookie Consent Message.
    Also, the cookie msg is not showing up in mobile.

    October 18, 2019 at 2:38 pm #1149280
    djsmbd

    When I disable the Enable Cookie Consent Message, the home images are working fine.

    When I enable the Cookie Consent Message, the msg does not show up on mobile and home images will not render.

    **This only happens on mobile devices. iPhone.

    October 19, 2019 at 3:19 pm #1149498
    Sinkaran

    Hello Rikard,

    I have a similar problem.
    Im trying to show the same images on mobile that are shown in the desktop format.

    1. All the setting I could find of the layout elements are configured to display all content anytime.
    2. When I crop the desktop window to a mobile format I can see a few pictures but in a weird order
    3. Can’t see any pictures on my IPhone at all

    Would like to get some help from you guys!

    Best,
    Felix

    • This reply was modified 4 years, 9 months ago by Sinkaran.
    October 25, 2019 at 8:17 am #1151107
    Ismael

    Hi,

    Thank you for the update.

    Another user reported the same issue and managed to fix it by updating the cookie consent script. We’ll provide the link to the thread below. Let us know if you need help with the modification.

    // https://kriesi.at/support/topic/cookie-consent-bar-on-mobile/#post-1145904

    Related thread: // https://kriesi.at/support/topic/cookie-concent-bar-on-mobile-and-tablet/

    NOTE: Please don’t forget to toggle the Performance > File Compression settings after editing the file.

    Best regards,
    Ismael

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