Hi,

Thank you for the update.

For some reason, we can’t open the context menu and inspect the site. Anyway, if you want to reduce the height of the sort buttons container, try to remove the padding or space around it using this css code.

.av-masonry-sort {
	padding: 0 40px;
}

To style the pagination and make it look more like a button with defined width, use this.

.av-masonry-pagination.av-masonry-load-more {
	width: 500px;
	margin: 0 auto;
	background: red;
	color: blue;
}

Adjust the value as necessary.

Best regards,
Ismael

Hi,

Thank you for the update.

What is the version of the theme prior to the update? The current slider might have been created from a version of the layer slider that is no longer compatible with the current one. You may need to re-create the slider from scratch.

Best regards,
Ismael

Hi,

@hunter74: The spam protection can always be disabled if you don’t want it, and be replaced with the default captcha option. Or try to use a third party plugin for your contact forms instead of the default one. Please create a new ticket/thread if you need further assistance. Thank you for understanding.

Best regards,
Ismael

Hi,

Getting spam even after configuring captcha and even removing the form from my website.

Did you install a cache and minify plugin? Please make sure to purge the cache, or try to disable it completely. No one should be able to send an email if there is no contact form to send it from. And make sure that there are actually no pages containing a contact form element. You might have a missed a page or two.

Best regards,
Ismael

Hi,

Sorry for the delay. The background actually responds properly, but you’re probably expecting the background to shrink and stretch within the section container. By “stretch”, it means that the image will resize and cover the entire section container — some parts of the image may overflow outside the background positioning area to keep its aspect ratio. You should set the Background Repeat settings to “Scale to fit” if you want the image to be contained within the section container. However, this setting might create spaces around the background image within the section container.

Or you can just use the following css to adjust the background position so that the person is fully visible in the container.

@media only screen and (max-width: 767px) {
    .home #av_section_1 .av-parallax.avia-full-stretch.active-parallax {
	background-position: 80% 30% !important;
    }
}

Best regards,
Ismael

Hi,

Sorry for the delay. Could you give us a screenshot of the issue? The error doesn’t occur when we edit the “User Notification” in the Settings > Notifications panel. We don’t see any floating error on Firefox Windows 10.

Best regards,
Ismael

Hi,

Sorry for the delay. You have the option to use the Masonry or the Blog Posts elements to display products in a page. The Masonry element contains an option where you can display sort buttons that filter items by category, but the layout would be different compare to the default product grid and users won’t be able to add any products to the cart.

Now, if you want to disable the sidebar globally and only enable it for the Shop page, go to the Enfold > Sidebar Settings and toggle the settings accordingly, then edit the Shop page and set the Layout > Sidebar Settings to have a left or right sidebar.

Best regards,
Ismael

Hi,

Thank you for the update.

The Google Analytics tracker will only work once the users accepted the cookies or if they consent to enable the services that requires cookies including the GA tracker. That is when the Default Cookie Behaviour is set to the third option, which is as you stated is the most compliant to GDPR. And as you already know, you can enable the tracker without user consent by setting the initial cookie status to the first option. Unfortunately, out of the box there is no option that can exclude the tracker from the privacy options without modifying the theme files, so what you can do is set the Default Cookie Behaviour to the first option and set the privacy modal popup window to open on page load so that the users can decide if they want to disable the cookies or not.

Best regards,
Ismael

Hey progpaule,

Thank you for using Enfold.

1.) The custom font (raleway v14 latin 2) doesn’t contain the required font weight or variation. Where did you get the font? Please note that the Custom Font Manager only supports fonts that are downloaded directly from Google, so you can’t use fonts from a different source.

Schrift:raleway v14 latin 2 ( font-family: raleway-v14-latin-2 )
normal: 400
italic: 400

2.) Where can we see the post? Please provide the actual URL of the post so that we can inspect it.

3.) The latest version contains some improvements for the privacy options, so you might have to reconfigure the Privacy & Cookies options. We also deactivated the File Compression settings temporarily to regenerate the required scripts and stylesheets. For more info about the new privacy options, please check the documentation.

// https://kriesi.at/documentation/enfold/privacy-cookies/

Best regards,
Ismael

Hey bythepixel,

Thank you for the update.

The API key should work with or without HTTP restrictions, but it is recommended to limit the key to a certain domain to prevent unauthorized usage. We checked the site and found these warnings related to the map in the console.

Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys util.js:231:27
Google Maps JavaScript API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required

And we also checked the child theme and found a lot of modified files there. Did you happen to modify any scripts or files related to the map? Have you tried testing the map while the plugins are disabled?

Best regards,
Ismael

Hi,

Thank you for the update.

The theme’s base css files are located in the “css” folder and some are located in the config-templatebuilder > aviashortcodes files — these are the styles of the elements from the advance layout builder. You have to locate the files and probably use their relative URL separated by comma in the plugin’s CSS URL field. For further assistance, please contact the plugin author.

Best regards,
Ismael

Hi,

Sorry for the delay. The demo works properly when we deactivate the styles added by the theme. We disabled it by editing the \enfold\config-templatebuilder\avia-shortcodes\slideshow_layerslider\slideshow_layerslider.php file and comment out the code around line 44:

//wp_enqueue_style( 'avia-module-slideshow-ls' , AviaBuilder::$path['pluginUrlRoot'].'avia-shortcodes/slideshow_layerslider/slideshow_layerslider.css' , array('avia-layout'), false );

It is probably alright not having these styles enabled, but it might affect the layout a bit.

Best regards,
Ismael

Hi,

Sorry for the delay. We modified the filter a bit and set the “skip_output” option to false. The post navigation displays properly now.

function avf_post_nav_settings_mod($settings) {
  if(is_singular('portfolio')) {
     $settings['is_fullwidth'] = false;
     $settings['skip_output'] = false;
  }
  return $settings;
}
add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 999, 1);

Best regards,
Ismael

Hi,

Thank you for the update.

The maximum size of the images in the catalogue view is set to 188x268px, which is why they look that small. You can adjust the current size in the Customizer > Woocommerce > Product Images panel. Please check the documentation for more info.

// https://docs.woocommerce.com/document/image-sizes-theme-developers/#section-2

We attempted to adjust it but the account above doesn’t have admin rights, so we couldn’t access the settings.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you add the following css code? The opacity is set to 0, so it hides the privacy toggles.

#top .av-toggle-switch {
    display: block;
    margin-bottom: 10px;
    margin-top: 10px;
    opacity: 0;
    text-align: left;
}

We had to add the following css code and disable the File Compression settings temporarily to override it.

#top .av-toggle-switch {
    opacity: 1;
}

Best regards,
Ismael