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  • #1149519

    I’m using LayerSlider on one of my pages and imported a template form their available offerings – this one: https://layerslider.kreaturamedia.com/sliders/video-slider/

    When I drop it on one of my pages it looks nothing like the demo – http://www.liammacoco.com/video-test-page/

    I reached out to LayerSlider Support and they told me the reason is the theme I’m currently using.

    Can you see if this works for you guys?

    Thanks in advance.

    #1149841

    Hey Martin,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1149963

    Thanks Victoria – credentials in private content box.

    #1150483

    Hi frescova,

    Best regards,
    Victoria

    #1150668

    Thanks for checking Victoria. I just updated to php 7 and still see the same issue…

    #1150781

    Hi frescova,

    The Layer Slider skin.css is missing, please have a look at this thread
    https://kriesi.at/support/topic/layer-slider-enfold-3-0-not-working/#post-329400

    Best regards,
    Victoria

    #1151276

    Thanks again Victoria; Just went through the thread; I looked at the file referenced by Josue, but it does not have the code he mentions. There is no “slides” variable…

    Also – all my other sliders work, it’s just this one the is not functioning properly.

    #1152283

    Hi,

    Thank you for the update.

    Are you checking the slider on Firefox? The vimeo videos don’t load because of the following errors/warnings, and it seems to be a browser-specific issue.

    // https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Privacy/Storage_access_policy/Errors/CookieBlockedTracker

    The slider is working properly on Microsoft Edge and Chrome.

    Best regards,
    Ismael

    #1152539

    Ismael,

    I’ve checked on Chrome on my MAC and Chrome and Edge on my PC. Same results. The demo looks great in either machine.

    My imported version looks nothing like the demo – Videos work, but styling is all wrong.

    Other imported sliders look fine (although I have not tried all of their templates, just a handful)…

    BTW – I have done nothing to the slider after import.

    See screen grabs in Private content

    #1152977

    Hi,

    Thank you for the update.

    The theme doesn’t really change anything in the import process, so the “video slider” demo is probably created from an older version of the plugin, and is now incompatible with the latest version. Have you tried using a different demo?

    Please contact the layer slider team for additional help regarding the issue.

    Best regards,
    Ismael

    #1155119

    Thanks Ismael.

    I contacted them first; they told me to contact you. I’ve imported several of their demos with no issues.
    I’ll reach out to them again.

    #1155121

    Ismael,

    I disabled Enfold, enabled one of the default WordPress themes (2019); I then downloaded the plugin from the developer (https://layerslider.kreaturamedia.com/) and re-imported the slider that is giving me issues and activated it on a page – http://www.liammacoco.com/video-test-page/ It works as expected.

    I enabled Enfold again, and the slider is now broken.

    Looks like an Enfold theme issue…

    #1155843

    Hi,

    Sorry for the delay. The demo works properly when we deactivate the styles added by the theme. We disabled it by editing the \enfold\config-templatebuilder\avia-shortcodes\slideshow_layerslider\slideshow_layerslider.php file and comment out the code around line 44:

    //wp_enqueue_style( 'avia-module-slideshow-ls' , AviaBuilder::$path['pluginUrlRoot'].'avia-shortcodes/slideshow_layerslider/slideshow_layerslider.css' , array('avia-layout'), false );
    

    It is probably alright not having these styles enabled, but it might affect the layout a bit.

    Best regards,
    Ismael

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