Forum Replies Created
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AuthorPosts
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December 6, 2019 at 4:35 am in reply to: layer slider, cookie notice, mobile menu are not displayed continuously #1163273
Hi,
Thank you for the update.
We checked the site on Chrome and Firefox but we didn’t encounter the issue — same on Microsoft Edge. The cookie consent and the sliders are displaying consistently on every page load. And there are no errors in the browsers’ console.
Best regards,
IsmaelDecember 6, 2019 at 4:32 am in reply to: Cannot add images to enfold gallery after 5.3 update #1163272Hi,
@flordelizamejia: Thank you for the info. We did encounter the same issue on another thread and found out that the same plugin is causing the issue. We didn’t find any errors or anything that may give us clues as to what is actually in the plugin that is causing the issue, so it’s a little difficult to debug.// https://kriesi.at/support/topic/galerie-problem/#post-1162825
Best regards,
IsmaelDecember 5, 2019 at 2:44 pm in reply to: Easy Slider not adjusting height on different desktop size #1163005Hi,
Thank you for the update.
The full width easy slider responds the same as the default easy slider. It resizes based on the dimension of the active slide or image. Unfortunately, this is not possible without additional script and the required modification is beyond the scope of support.
Best regards,
IsmaelDecember 5, 2019 at 2:38 pm in reply to: CSS to make image float left of mutliple lines of text #1162999Hi,
Thank you for the update.
Where do you want to add the image and text or the section? Have you tried using the column elements to separate the image from the text? Please provide a direct link to the page or upload a screenshot to imgur/dropbox.
Best regards,
IsmaelDecember 5, 2019 at 2:31 pm in reply to: Important Feature Request: Flexible vw font-size for all elements #1162998Hey Flow9999,
Thank you for the inquiry.
Adding a support or breakpoint for 1024px screen is currently under consideration. It has been suggested by one of our developers in our channel. This will require a lot of adjustments in the elements, so it will probably not be added in the upcoming patch.
Best regards,
IsmaelDecember 5, 2019 at 2:29 pm in reply to: Clicking Ultimate FAQ item opens permalink instead of expanding #1162996Hi,
Thank you for the inquiry.
The site is not loading properly on our end. Is it down? What do you mean by the class selector? The theme doesn’t add anything like it.
Best regards,
IsmaelHi,
Awesome! Glad that you figured it out. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHey FayeMcC,
Thank you for the inquiry.
You can’t remove those thumbnails, unfortunately. It’s possible before but Youtube removed or depracated the parameter that is supposed to disable it. Do you have a lot of videos in your channel? It doesn’t display in the demo because the channel where the video came from doesn’t have a lot of related videos to display.
Related discussion.
// https://support.google.com/youtube/thread/2055756?hl=en
Best regards,
IsmaelHey Birgit,
Thank you for the inquiry.
You can add more than 3 items in the icon grid element. You don’t have to add another icon grid for the second row of icons. Unfortunately, altering the default actions of the element on mobile view will require modifications that are beyond the scope of support.
Best regards,
IsmaelDecember 5, 2019 at 1:53 pm in reply to: Elements not responsive – although they have responsive settings #1162979Hi,
To load only the image-sizes needed for certain screensizes and to save bandwidth on big screens all the smaller sizes should not be delivered and on small screensizes only the small images should be loaded …and not the big ones.
It’s possible with the srcset attribute, but the theme implementation of the attribute is still under development and not available for the sliders yet.
// https://www.w3schools.com/tags/att_source_srcset.asp
Best regards,
Ismael*Hi,
Thank you for the update.
You can add the widgets in the Sidebar Blog or the Displayed Everywhere widget area. If you want more control over the visibility of the widgets, use the Widget Logic plugin.
// https://wordpress.org/plugins/widget-logic/
Best regards,
IsmaelHey rixi,
Thank you for the inquiry.
Are you referring to the actual cookies stored in the local storage? They are viewable in the browser’s Storage panel.
// https://developer.mozilla.org/en-US/docs/Tools/Storage_Inspector
// https://developers.google.com/web/tools/chrome-devtools/storage/localstorageBest regards,
IsmaelHey psipi,
Thank you for the update.
1.) This is possible using the image element with a little modification. Please check the following documentation.
// https://kriesi.at/documentation/enfold/image/#image-swap-on-hover
You can also try this plugin.
// https://demo.webdevocean.com/
2.) Unfortunately, this one may require modifications that are beyond the scope of support. Have you tried using the layer slider?
Best regards,
IsmaelHi,
Thank you for the update.
There was an invalid hex value in the one of the color options in the Enfold > General Styling panel. We corrected it. The dimensions should be applied correctly now.
Best regards,
IsmaelHey Kathy,
Thank you for the update.
The pages above don’t exist. Did you delete them? We also checked the actual blog page and it looks like you’ve already managed to alter the layout of the posts.
Best regards,
IsmaelDecember 5, 2019 at 12:00 pm in reply to: I use the postgrid module, how to define ‘order by’ specific for each post categ #1162906Hey marcobe,
Thank you for the inquiry.
You can enable the “Order” and “Orderby” options for the Blog Posts element instead of using the filter. Please check the documentation below.
// https://kriesi.at/documentation/enfold/blog-post/#toggle-id-26
Best regards,
IsmaelHi,
Thank you for the update.
You can modify the single.php file manually and adjust the html there. Or check the default structure of the single post page in the browser inspector and adjust the container width with css.
.container .av-content-small.units { width: 73%; }You can also adjust the content to sidebar ratio in the Enfold > General Layout > Dimensions panel. Look for the Content | Sidebar Ratio settings.
Best regards,
IsmaelDecember 5, 2019 at 11:46 am in reply to: Remove Woocommerce single product page featured image and the container space #1162897Hi,
Thank you for the update.
The recent changes are not yet included because the stylesheets or css files are currently merged/compressed. You have to toggle or disable the Enfold > Performance > File Compression settings after adding the css modification.
.single-product-main-image { display: none !important; }Best regards,
IsmaelHi,
Thank you for the update.
We edited the Blog Posts element in the home page and set the “Blog Content length” settings to display the excerpt and read more link instead of the full content.
Best regards,
IsmaelHi,
Thank you for the update.
There is no color section in the page with a background video. Did you remove it? Are you referring to the actual Video element? If so, edit the video element and make sure that the “Loop Video Player” option is disabled.
Best regards,
IsmaelHi,
Alright! We’ll close the thread for now. You can always open a new one when necessary.
Have a good day.
Best regards,
IsmaelHi,
We’ll close the thread now. Please feel free to open a new one if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
No problem. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day!
Best regards,
IsmaelHi,
Thank you for the update.
That fix is not included in the latest version yet, so you have to add it again. Did you do that?
Best regards,
IsmaelHi,
Thank you for the update.
Can we access the file server? Please post the FTP login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
The page seems to be an item from a custom post type called “wp_router_page”.
body id=”top” class=”wp_router_page-template-default single single-wp_router_page postid-893 logged-in admin-bar rtl_columns stretched roboto theme-enfold woocommerce-js tribe-js tribe-theme-parent-enfold tribe-theme-child-curlyhost curlyhost tribe_community_edit customize-support” itemscope=”itemscope” itemtype=”https://schema.org/WebPage”
Try to enable the ALB for the “wp_router_page” post type as described in the documentation above.
Best regards,
IsmaelHi,
Danke fur das Update.
There is a little syntax error in this line.
window.location.href = $(this).find('grid-image').attr('href');There should be a dot before “grid-image” because it’s supposed to be a class selector.
window.location.href = $(this).find('.grid-image').attr('href');It should work propery now.
Best regards,
IsmaelHi,
Thank you for the update.
We added the code in the functions.php file. The search is now displaying items from all available post types including products. (see private field)
Best regards,
IsmaelHi,
Thank you for the update.
The login token has expired. Did you disable it? Please generate another token so that we can inspect the issue.
Best regards,
IsmaelDecember 5, 2019 at 10:30 am in reply to: Sold out product are hidden but their attributes are visible in filter #1162863 -
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