Hi,

Thank you for the update.

The alignment of the cells look alright. Are you trying to center align the second cell? If so, try to add another cell, then put the second 1/2 column inside it.

Best regards,
Ismael

Hi,

Thank you for the update.

According to the article, the tool may take up some resources from the CPU causing high system load in your machine, which may in turn interfere with other applications including the browser itself and cause the whole system to slow down.

It may cause a high system load when it scans the system. User reports range from it using 30% and more CPU while running. Since it may run for as long as 20 minutes, that is something that may interfere with other activity on the computer.

Did you try this on another machine without a Chrome browser?

Best regards,
Ismael

Hi,

The patch should be available in the upcoming days, but there is no exact date yet. The dev team is just polishing some things up. Unfortunately, the new Instagram API is still not available in this patch, so you might have to use a third party plugin temporarily as suggested previously.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

We enabled the Lightbox Modal Window option from the Theme Options panel to turn on the popup or lightbox. Please remove the browser cache prior to checking the page.

Best regards,
Ismael

Hi,

Thank you for the update.

The translations for the default privacy texts are going to be included in the upcoming version of the theme. For now, you can use the beta version and update the language files if you want to get it fixed immediately and not wait for the patch. Please check the private field for the beta version and the language files.

Best regards,
Ismael

Hey tekniskakari,

Thank you for the inquiry.

Did you adjust the size of the entry_without_sidebar thumbnail after installing the Simple Image Sizes plugin? You should also regenerate the thumbnails or upload the image again after the adjustment. Let us know if that helps.

Best regards,
Ismael

Hi,

Thank you for the update.

There are a bunch of parent Enfold theme with the same version in your installation, so we are not really sure which one to edit. Please remove the other copies of the theme that are not in use.

For the meantime, try to edit the enfold\config-woocommerce\admin-options.php file and remove these filters.

add_filter('woocommerce_general_settings','avia_woocommerce_general_settings_filter');
add_filter('woocommerce_page_settings','avia_woocommerce_general_settings_filter');
add_filter('woocommerce_catalog_settings','avia_woocommerce_general_settings_filter');
add_filter('woocommerce_inventory_settings','avia_woocommerce_general_settings_filter');
add_filter('woocommerce_shipping_settings','avia_woocommerce_general_settings_filter');
add_filter('woocommerce_tax_settings','avia_woocommerce_general_settings_filter');
add_filter('woocommerce_product_settings','avia_woocommerce_general_settings_filter');

Let us know if it changes anything.

Best regards,
Ismael

Hi,

@ideeu: Did you set the Enfold > Privacy & Cookies > Default Cookie Behavior settings to the first option? That option will allow the spam protection to work automatically on page load. Unfortunately, it is the only way to keep the spam protection working even without user consent unless you’re fine editing the theme files manually.

Best regards,
Ismael

Hi,

@Cloudpro: This is possible, but you have to override the whole avia_preload_screen function in the child theme’s functions.php file, then add a certain conditional function to it — most likely is_product. The said function is located in the functions-enfold.php file around line 13. You can add the condition before returning the output. Example:

if(!is_product()) $output = '';

or..

if(!is_product()) return;

Best regards,
Ismael

Hey brunet77,

Thank you for the inquiry.

You can set the mobile visibility of the layer slider in the Slider Settings > Mobile panel. Enable the Hide on mobile option and if you want you can also choose to hide the slider based on the current width of the view port.

Best regards,
Ismael

Hi,

Thank you for the update.

We modified the code a bit. Please try this one.

function avia_change_default_link($loop, $entries)
{	
	
	$opties = get_field('opties', $loop['ID']);

	if($opties) {
		foreach( $opties as $optie ) {
			$waarde .= "<li>".$optie."</li>";
		}
			
		$more =  "<div class='beschrijf' itemprop='text'><ul>".$waarde."</ul></div><div class='masonry-more-link-arrow vdwerfknopgrid'><span>ONTDEK</span></div>";
		$loop['content'] =   avia_backend_truncate($entry->post_content, apply_filters( 'avf_masonry_excerpt_length' , 60) , apply_filters( 'avf_masonry_excerpt_delimiter' , " "), "…", true, '') . $more;
	}
	
    return $loop;
}
add_filter('avf_masonry_loop_prepare','avia_change_default_link', 10, 2);

Best regards,
Ismael

Hi,

In a grid layout, the title date will only display when an excerpt i

Sorry about that. I meant the date or the post meta info will only display when there’s an excerpt. The modification above should change that behavior — allowing the post meta info to display even without the excerpt.

Thank you for your patience.

Best regards,
Ismael

Hey Jeannette,

Thank you for the inquiry.

The filter provided in the following thread should help.

// https://kriesi.at/support/topic/trouble-with-the_content-and-advanced-layout-editor/#post-1119884

This will allow execution of shortcodes that are not directly added in the advance layout builder.

Best regards,
Ismael

Hi,

Thank you for the update.

The link is no longer accessible.

Tunnel 9acdc448.ngrok.io not found

We usually reply to a thread the next day or within 24 hours. Can you extend the expiry of the link to at least 24 hours so that we still have the chance to check it until tomorrow?

Again, additional assistance from the plugins developers will help.

Best regards,
Ismael

Hi,

Thank you for following up.

We don’t really see the alignment issue on mobile view. We are not able to check it on an actual iPhone X, but the alignment issue should still be visible in a device emulation. Could you give us a screenshot of the error? You can upload the screenshot to imgur or dropbox.

Unfortunately, we are not familiar with the WooCommerce Conditional Content block, so additional assistance from the plugin developers will help. Please try to ask them about the issue.

Best regards,
Ismael