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  • #1171774

    Hello

    I feel like we have tried everything. My coworker tried first and then handed me the task.
    I have done these changes before by looking at your forum but this one just won’t change.

    It’s a post with a header image that won’t change the height size.

    I have:
    Changed size in the PHP file
    Used Simple Image Sizes
    Used Regenerate Thumbnails
    Tried CSS on the image, the parent and the container
    (margin, height, max-height, min-height, in px and %)

    It’s saved as draft, can I send some of you the login so you can take a quick look?
    Would be appreciated and an answer will definitely saved for later!

    Regards Akari.

    • This topic was modified 4 years, 4 months ago by tekniskakari.
    #1172050

    Hey tekniskakari,

    Thank you for the inquiry.

    Did you adjust the size of the entry_without_sidebar thumbnail after installing the Simple Image Sizes plugin? You should also regenerate the thumbnails or upload the image again after the adjustment. Let us know if that helps.

    Best regards,
    Ismael

    #1183070

    Yup, tried that.

    #1183471

    Hi,

    Thank you for the update.

    We would like to try and adjust the thumbnail size but the account above doesn’t have admin rights, so we couldn’t access the Settings > Media panel. Please set the user role to admin or provide a different user with admin rights.

    Best regards,
    Ismael

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