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Viewing 30 posts - 16,831 through 16,860 (of 67,460 total)
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  • Hi,

    Might it be a caching issue? Does it work correctly when the cache plugin is disabled? Just to be safe, you might have to temporarily disable the Load only used elements option until we find the actual cause of the issue. Is there a staging or development version of the site?

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Layer Slider not reponsive #1256643

    Hey Underkult,

    Thank you for the inquiry.

    Did you apply the images as the slide’s background? If so, then you might need to set the Slide Background Image > Size settings to Cover to force the image to cover the entire slider area.

    Best regards,
    Ismael

    in reply to: Do you support a slider that… #1256642

    Hey Benjamin Taub,

    Thank you for your interest in the theme.

    Would you like a slider that rotates one at a time? If so, then you could use the Full Width or Full Screen Slider elements or you could also use the third party extension Layer Slider which is also included in the theme. You will find some of the the slider demo below.

    // https://kriesi.at/themes/enfold-2017/
    // https://kriesi.at/themes/enfold/

    Best regards,
    Ismael

    in reply to: Icon Grid backside links #1256640

    Hi,

    Thank you for the info. This seems to be related to the following thread.

    // https://kriesi.at/support/topic/content-element-does-not-work-with-web-links/#post-1255388

    The issue is cause by the pseudo container’s stack order as you observed.

    Best regards,
    Ismael

    in reply to: ReCaptcha disappears when checked #1256637

    Hi,

    Thank you for the inquiry.

    The Google ReCAPTCHA option does not work on initial load because the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior is set to the third option. This blocks the recaptcha script and only loads it when the user accepted the cookies. If you want it to work automatically on page load without user content, the Default Cookie Behavior has to be set to the first or second option.

    Best regards,
    Ismael

    in reply to: Enfold remove Yoast woocommerce footer schema graph #1256617

    Hi,

    @SurigliaStudio: Please open a new thread and post the necessary details in the private field so that we could check the site. We will close this one for now. And make sure to update the theme to the latest version, v4.7.6.5.

    Best regards,
    Ismael

    in reply to: lag in ajax portfolio preview #1256616

    Hi,

    Thank you for the update.

    We are not yet sure why the portfolio preview does not respond immediately. Is there a staging or development version of the site? Can we deactivate the plugins temporarily while checking the site?

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The Featured Image option is now available inside the Layout box under the Header visibility and transparency. It is no longer a checkbox.

    Best regards,
    Ismael

    Hey bcndisseny,

    Thank you for the inquiry.

    We are a bit confuse about the inquiry. Could you maybe explain a bit further? By default, you could only use the Add Preview Text editor to add the content to the preview sidebar but it is also possible to insert elements from the builder by using the Insert Theme Shortcode button in the Visual mode of the editor. It is the wand-like icon with the sky blue highlight. Hope that helps.

    Best regards,
    Ismael

    in reply to: Custom Menu #1256577

    Hey bewelltended,

    Thank you for the inquiry.

    You should be able to add the strap image as the background of the menu container or as a separate element beside the logo. In the previous site, the strap is attached to the logo and the html looks like this.

    
    <div id="logo-area">
           <a href="https://thestrapsaver.com">
               <img class="trueleft col12 logo-top" src="https://www.thestrapsaver.com/wp-content/uploads/logo960.png" alt="The Strap Saver Logo"></a></div>
    

    The hover effect is done using css.

    nav #menu1 li:hover {
    	--height: 73px;
    }
    
    #menu1 a:hover, #menu1-smooth a:hover, #menu1 .active a, #menu1-smooth .active a {
    	background-color: #ed1d84;
    }
    
    #menu1 li:hover .li-spacer-white, #menu1 li.active .li-spacer-white {
    	display: block;
    	height: 4px;
    	background-color: #fff;
    }
    

    The li-spacer-white container does not exist in the theme’s default menu but you might be able to recreate it by applying a top margin above the menu item on hover.

    Best regards,
    Ismael

    in reply to: Google Recaptacha error #1256575

    Hi,

    Thank you for the update. Please let us know if you manage to reproduce the issue on the staging site or if it continues to be a problem in the live site. We will keep the thread open.

    Best regards,
    Ismael

    in reply to: TTF tot WOFF #1256550

    Hi,

    Thank you for the inquiry.

    The custom font manager follows certain rules when uploading a new font, which depends a lot on the information in the zip and files inside that zip file, so changing the file structure or creating your own from scratch may cause the font uploader to fail.

    Have you tried using the @font-face rule instead?

    // https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp

    Best regards,
    Ismael

    Hey webWahine,

    Thank you for the inquiry.

    Have you tried using css media queries instead of targeting the element using a unique class name, or instead of using multiple sliders?

    // https://www.w3schools.com/css/css_rwd_mediaqueries.asp

    It might not be working because the css code for both mobile and desktop has the important rule and the code that is intended for mobile view might be overriding the other because the selector that is used is more specific. Please take note of the css selector specificity.

    // https://www.w3schools.com/css/css_specificity.asp

    Best regards,
    Ismael

    in reply to: How to deactivate default entypo-fontello iconfont? #1256547

    Hey NadineSchenkl,

    Thank you for the inquiry.

    That should be possible but the theme has its own unique character map which might not work with the default font files, so we do not recommend doing this. You could always use the Enfold > Import/Export > Iconfont Manager to add extra font icons when necessary. But if you want to still continue, please use the avf_default_iconfont filter in the functions.php file to change the default font asset path. Default path is config-templatebuilder\avia-template-builder\assets\fonts.

    AviaBuilder::$default_iconfont = apply_filters( 'avf_default_iconfont', 
    																array( 'entypo-fontello' => 
    																			array(
    																				'append'	=> '',
    																				'include' 	=> $this->paths['assetsPath'] . 'fonts',
    																				'folder'  	=> $this->paths['assetsURL'] . 'fonts',
    																				'config'	=> 'charmap.php',
    																				'compat'	=> 'charmap-compat.php', //needed to make the theme compatible with the old version of the font
    																				'full_path'	=> 'true' //tells the script to not prepend the wp_upload dir path to these urls
    																			)
    																		)
    														);
    

    Best regards,
    Ismael

    in reply to: Mobile Hamburger Menu #1256546

    Hi,

    “It can be better to even hide the gallery on mobile and add some slider.”… ow that would be an idea if above is not possible… how do I do this?

    You could toggle the elements’ visibility in the Screen Options tab and control whether they should display or not in a certain screen size. Using this you could hide the gallery on mobile view and display a slider instead.

    Best regards,
    Ismael

    in reply to: Custom CSS for tabs not working #1256545

    Hi,

    Sorry for the delay. You may need to set the tab sections to have their height calculated based on the actual content inside to remove the unwanted spaces around the section container. By default, all sections will inherit the height of the tallest section.

    Best regards,
    Ismael

    in reply to: Proven Expert #1255974

    Hi,

    Sorry for the delay. Where did you add the code or snippet? You should be able to add it using the Text or Code Block element in the Advance Layout Builder. Have you tried that?

    Best regards,
    Ismael

    in reply to: Masonry Element Sizing #1255973

    Hi,

    Thank you for the update.

    The grid like element from the other site should be possible with the masonry gallery but you might have to control the width or height of each grid items manually using css because by default, the items are set to automatically respond to the size of the parent container or the view port.

    Where can we check the page with the masonry gallery?

    Best regards,
    Ismael

    in reply to: Editor can not view page lay out #1255969

    Hi,

    Sorry for the late response. Did you remove the editor account that we asked previously? It seems to be not working anymore. Please activate the account again, or create another account with the editor role so that we could check the issue properly. (see private field)

    Best regards,
    Ismael

    in reply to: Internet Explorer cannot display the webpage #1255967

    Hey Portfolio,

    Thank you for the inquiry.

    What is the actual version of IE in their computers? It is possible that the IE browser in Windows XP is no longer compatible with the theme because Microsoft already ended their support for this OS and probably everything within it back in 2014.

    // https://www.microsoft.com/en-us/microsoft-365/windows/end-of-windows-xp-support

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. There are still mixed results in the search page when we use the default WordPress search field, so this might not be an issue with the AJAX search. Using the keyword “review” shows posts from both language. (see private field)

    Does it work correctly when a default or twenty theme is activated?

    Best regards,
    Ismael

    Hey caledoman,

    Thank you for the inquiry.

    Are you referring to the post navigation that are located on both sides or edges of the post? If so, then we could use the following filter in the functions.php file to limit it so that it only run through posts that have same category.

    function avf_post_nav_settings_mod($settings) {
      $settings['same_category'] = true;
      return $settings;
    }
    add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 999, 1);
    

    Best regards,
    Ismael

    Hey tadpohl,

    Thank you for the inquiry.

    Did you enable the V3 version? Please note that this will automatically check the visitors in the background, and so the spam protection widget will not display if that is what you are expecting. You have to use the V2 version of the Google ReCAPTCHA if you want to enable the spam protection widget.

    For additional assistance, please try to contact the plugin developer.

    Best regards,
    Ismael

    in reply to: Custom image size cropping #1255955

    Hey emilconsor,

    Thank you for the inquiry.

    Please try to adjust the priority value of the image_size_names_choose filter to 9999.

    add_action( 'after_setup_theme', 'avf_custom_image_sizes' );
    
    function avf_custom_image_sizes() {
    	if ( function_exists( 'add_image_size' ) ) {
    		//Header Titelbild 1920 x 700	
    		add_image_size( 'header-top', 1920, 700, array('center', 'top') );
    		add_image_size( 'header-center', 1920, 701, array('center', 'center') );
    		add_image_size( 'header-bottom', 1920, 702, array('center', 'bottom') );
    
    		//Trennerbild 1920 x 500
    		add_image_size( 'trenner-top', 1920, 500, array('center', 'top') );
    		add_image_size( 'trenner-center', 1920, 501, array('center', 'center') );
    		add_image_size( 'trenner-bottom', 1920, 502, array('center', 'bottom') );
    
    		//Bild Spalte 1/1 800 x 450
    		add_image_size( 'bild-content-1-1', 800, 450 );
    
    		//Bild Spalte 1/2 650 x 366
    		add_image_size( 'bild-content-1-2', 650, 366 );
    
    		//Newsbereich 450 x 253
    		add_image_size( 'bild-news', 450, 253 );
    
    		//Thumbnails für Menü 334 x 188
    		add_image_size( 'menu-thumbnails', 334, 188 );  
    	}
    }
    
    add_filter( 'image_size_names_choose', 'avf_image_size_names_choose_mod', 9999 );
    
    function avf_image_size_names_choose_mod( $sizes ) {
    	return array_merge( $sizes, array(
    		'header-top' => __('Header Top 1920x700', 'avia_framework'),
    		'header-center' => __('Header Center 1920x700', 'avia_framework'),
    		'header-bottom' => __('Header Bottom 1920x700', 'avia_framework'),
    		'trenner-top' => __('Trenner Top 1920x500', 'avia_framework'),
    		'trenner-center' => __('Trenner Center 1920x500', 'avia_framework'),
    		'trenner-bottom' => __('Trenner Bottom 1920x500', 'avia_framework'),
    		'bild-content-1-1' => __('Bild Content 1/1 800x450', 'avia_framework'),
    		'bild-content-1-2' => __('Bild Content 1/2 650x366', 'avia_framework'),
    		'bild-news' => __('Newsbereich 450x253', 'avia_framework'),
    		'menu-thumbnails' => __('Menü Thumbnails 334x188', 'avia_framework')
    	));
    }
    

    Best regards,
    Ismael

    in reply to: Phone number and social icons on mobile issues #1255953

    Hi,

    Thank you for the inquiry.

    The phone info container is restricted in size because of this css code.

    .responsive .phone-info {
    	width: 10%;
    	float: left;
    }

    This limits the width to only 10% of the parent container. Please try to set the width to 100%.

    Best regards,
    Ismael

    in reply to: Theme Speed Issues #1255951

    Hi,

    You may need to do more optimization procedures aside from installing a cache or speed plugin, such as image compression, browser caching and resource minification. Please check the following article to you help you further with the site optimization.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    Hi,

    Thank you @Guenni007. Very helpful as always. :)

    Best regards,
    Ismael

    Hi,

    Thank you @Guenni007. Very helpful as always. :)

    Best regards,
    Ismael

    in reply to: Layer Slider navigation buttons #1255711

    Hey cacvaquero,

    Thank you for the inquiry.

    The slider navigation is actually accessible using the keyboard, you can tab through them and display the next or previous slide using the enter key, but they do not show up or fades in when focused. We might have to adjust the style of the navigation so that they are always visible and set the focus style accordingly.

    .avia_desktop .av_slideshow.avia-slideshow .avia-slideshow-controls a {
    	opacity: 1;
    	filter: alpha(opacity=100);
    }
    
    .avia_desktop .av_slideshow.avia-slideshow:focus, .avia-slideshow-controls a:focus {
    	opacity: 0.5 !important;
            filter: alpha(opacity=100) !important;
    }
    

    The next and prev arrow should fade out a bit when focused.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. We tried to login to the site but it is temporarily unavailable — we encounter a 503 Service Unavailable error. Did you bring the site down temporarily?

    To make the product variation switch work, make sure to the set the Enfold > Shop Options > Product Gallery to the second option or to the default WooCommerce 3.0 Product Gallery.

    Best regards,
    Ismael

Viewing 30 posts - 16,831 through 16,860 (of 67,460 total)