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Viewing 30 posts - 13,951 through 13,980 (of 65,656 total)
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  • in reply to: enfold masonry sort by date in the events calendar #1279769

    Hi,

    Would you mind providing access to the file server so that we could test this properly? Please post the login details in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: YouTube video embed on mobile #1279603

    Hi,

    Thank you for the update.

    For some reason, the video is now loading immediately after clicking it once, but we only tested it on desktop and mobile emulation. Would you mind providing a screencast of the issue from your mobile phone?

    Did you enable lazy loading? You might want to try and disable that option temporarily, see if it helps with issue.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Yes, please post the login details in the private field so that we could test the site properly.

    You may also want to try and update the avia_extended_pagination_link function as recommended in this thread.

    // https://kriesi.at/support/topic/enfold-blog-posts-and-magazine-navigation-link-to-previous-page-not-working/#post-1264664

    Best regards,
    Ismael

    in reply to: pagination does not work #1279595

    Hi,

    Thank you for the info.

    We implemented the following changes in your site.

    // https://github.com/KriesiMedia/enfold-library/tree/master/temp_fixes/Enfold_4_7_6_4/Fix%20for%20Portfolio%20Paging

    These will be included in the next patch, so you do not have to add it again in the future. (see private field)

    Best regards,
    Ismael

    Hey DC94,

    Thank you for the inquiry.

    You may need to set the slide’s Styling > Video Settings > Video Display to the second option so that the video stretches and covers the whole slider area. And for some reason, the header shrinks even though we have not scrolled yet, making the logo smaller. Did you modify any of the script?

    Best regards,
    Ismael

    in reply to: Enfold /woocommerce product slider – category , taxonomy #1279505

    Hey altei,

    Thank you for the inquiry.

    Have you tried adding those info as product attributes?

    // https://docs.woocommerce.com/document/managing-product-taxonomies/

    With this, it will be possible to use the default sorting widgets from the plugin that can sort products based on the attached attributes, and this will also allow you to create variable products.

    Best regards,
    Ismael

    in reply to: Popup Maker shortcode not working in Enfold Button #1279500

    Hey Suze,

    Thank you for the inquiry.

    It seems to be a conflict with the smooth scroll function from the theme. Try to add the no-scroll class name to the button to prevent the page from scrolling when it the button is clicked. The link or button markup should look like this.

    <a href="#popmake-117" style="cursor: pointer;" class="avia-button no-scroll avia-color-theme-color avia-icon_select-yes-left-icon avia-size-small avia-position-center pum-trigger">
        <span class="avia_button_icon avia_button_icon_left " aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>
        <span class="avia_iconbox_title">Click me</span>
    </a>
    

    Best regards,
    Ismael

    in reply to: Enfold and Google Core Web Vitals #1279471

    Hi,

    Thank you for the update.

    This is the result that we got when we checked the product page on Lighthouse. It is not that bad, but not great either. However, the CLS score, which is what you are more concerned about based on your posts above, is very low 0.048, which according to the web vitals documentation is quite good because it is less than 0.1.

    Screenshot: moved to private field

    What is a good CLS score? #
    To provide a good user experience, sites should strive to have a CLS score of less than 0.1. To ensure you’re hitting this target for most of your users, a good threshold to measure is the 75th percentile of page loads, segmented across mobile and desktop devices.

    // https://web.dev/cls/#what-is-a-good-cls-score

    You are probably just asking for unnecessary pain when you check the site performance on a throttled connection, and maybe try to lower your expectation a bit when doing so.

    Best regards,
    Ismael

    in reply to: Problemi con la visualizzazione mobile struttura Enfold #1279462

    Hi,

    Thank you for the inquiry.

    Would you consider hiding the caption container on mobile view? We could use this css code to do just that.

    @media only screen and (max-width: 767px) {
        .slideshow_caption {
    	display: none !important;
        }
    }

    You could also use the Fullscreen Slider instead of the current one to provision more space for the captions.

    Or display a completely different slider on mobile using the elements’ Advanced > Responsive > Element Visibility settings.

    Best regards,
    Ismael

    Hi,

    That is odd. This might be another issue brought by the latest version of the jQuery library. Have you tried downgrading jQuery to the legacy or old version? Please try to install this plugin and set jQuery to the old version.

    // https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: background video with option to on and off the sound #1279450

    Hi,

    Thank you for the inquiry.

    Another user created a quick tutorial on how to add an audio button in the full screen sliders. Please check the following link.

    // https://webers-testseite.de/mute-unmute-video-slide/

    Unfortunately, this customization is not running correctly or has issues on Safari browsers.

    Best regards,
    Ismael

    in reply to: How to add left sidebar to Enfold search results page #1279432

    Hi,

    Thank you for the update.

    The search template in the site looks different and it has a search field with the id “algolia-search-box”. Did you install a plugin to modify the search template? (see private field)

    You may need to override the template file of the plugin and include the sidebar in it. Please check the search.php file in the parent theme folder for reference.

    Best regards,
    Ismael

    in reply to: Animierte Ziffern starten erst in der Mitte der Seite #1279429

    Hey peterbiermann,

    Thank you for the inquiry.

    That is possible, we could make the animation start earlier, but we have to modify the enfold\js\shortcodes.js directly. We have to adjust the offset value in this code located around line 224.

    	$('.avia_animate_when_visible', container).avia_waypoints();
    			$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'});
    
    			if(container == 'body') container = '.avia_desktop body';
    			$('.av-animated-generic', container).avia_waypoints({ offset: '95%'});
    

    Decrease the offset value to 30% so that the animation starts once the element is positioned around 30% of the viewport height from the top. Set it to 0 to trigger the animation once the elements hits the very top of the viewport.

    You may need to toggle or temporarily disable the Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

    in reply to: background video no longer working in mobile #1279428

    Hi,

    Thank you for the update.

    That is quite odd. It is not possible unless the enfold\config-templatebuilder\avia-shortcodes\slideshow\slideshow.js file has been modified. This code in the _prepareSlides function around line 171 renders the fallback image on mobile view and replaces the video.

    
    				var alter = this.$slider.find('.av-mobile-fallback-image');
    				alter.each(function()
    				{	
    					var current  = $(this).removeClass('av-video-slide').data({'avia_video_events': true, 'video-ratio':0}),
    						fallback = current.data('mobile-img'),
    						fallback_link = current.data('fallback-link'),
    						appendTo = current.find('.avia-slide-wrap');
    

    Best regards,
    Ismael

    in reply to: The Events Calendar Critical Error For Admin #1279427

    Hi,

    Thank you for the update.

    We will try to help you debug the issue. First thing that we could do is set the installation to debug mode and enable the error logs so that we could check for any errors generated by the plugin. To do that, we have to edit the wp-config.php file and add this code.

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', true);
    @ini_set( 'display_errors', 1 );
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( 'SCRIPT_DEBUG', true );

    // https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    After adding the code, refresh the page, then activate the plugin again. Once the error occurs, look for any error messages in the screen or check the wp-content > debug.log file and post the error messages here.

    What is the current PHP version? You may need to upgrade it to version 7.3, or to version 8.0 if it is already available in your server.

    Best regards,
    Ismael

    in reply to: Forms not passing accessibility test/approval #1279423

    Hi,

    Thank you for the info.

    According to the checker, there are no known accessibility issue in the site.

    // https://imgur.com/WezmnZt

    There are potential problems, but most of them are not required to pass the accessibility test and usually done to support existing accessibility features.

    Best regards,
    Ismael

    in reply to: How to get Placeholder to correctly output shortcode #1279414

    Hi,

    You may need to ask the plugin author to pass or include the do_shortcode function to the shortcode callback, or maybe there is a filter available that we could use to modify the shortcode content before it is returned. You have to ask the plugin author about that. It is possible that the shortcode (event_list) immediately returns the content without filtering the shortcode.

    Best regards,
    Ismael

    in reply to: Having Portfolio grid open on specific category #1279410

    Hi,

    Thank you for the update.

    That looks about right except for the converted quotation marks. You may need to correct it for the scripts to work properly.

    Best regards,
    Ismael

    in reply to: Table of Contents (Widget): Exclude multiple classes #1279406

    Hi,

    Thank you for the update.

    Yes, that should work. Only thing is the script handle, the actual name of that script is “avia-widget-js”, avia-default is already taken and is attached to the js > avia.js file.

    Best regards,
    Ismael

    in reply to: Editor can not view page lay out #1279396

    Hi,

    Looks like this variable is empty when it is supposed to contain the builder elements.

    var add = $(text);
    

    We checked your hosting panel and it looks outdated compare to other hosts. Have you consider moving to a more modern server or host?

    Best regards,
    Ismael

    in reply to: CSS for Footer-Widget #1279116

    Hey MarcusJeroch,

    Thank you for the inquiry.

    Is it possible to use the CSS classes and IDs from Enfold

    The theme does not have any control on how the plugin widgets are rendered, so this is not possible. As suggested in the previous support ticket, you can disable the updated widget design and revert back to the old style with the old markup or elements by adding the snippet that they provided.

    This is the snippet..

    define( 'TRIBE_EVENTS_WIDGETS_V2_DISABLED', TRUE );
    

    If you want to continue with the new design however, you will have edit the widget styles from scratch and add the appropriate css modifications again.

    Best regards,
    Ismael

    in reply to: Download pdf from a post list #1279110

    Hey bubaweb,

    Thank you for the inquiry.

    This should be possible but you may need to modify the enfold\config-templatebuilder\avia-shortcodes\magazine\magazine.php file directly, around line 1111. you will find the default link.

    $link = get_permalink( $entry->ID );
    

    You can replace the value of the $link variable with the PDF link instead of the post URL, maybe by saving it as a custom field. If you go that route, you will have to use the get_post_meta function in order to retrieve the PDF link or the value of the custom field.

    // https://developer.wordpress.org/reference/functions/get_post_meta/

    This plugin might also help.

    // https://wordpress.org/plugins/advanced-custom-fields/

    But it is a bit of an overkill if you are not planning to use a lot of custom fields.

    Best regards,
    Ismael

    in reply to: Animated Logo #1279107

    Hi,

    The only available option for this out of the box is the Page Preloader. And as suggested above, you could add a custom logo or image and display it during the preload transition. Or play around with the layer slider transitions.

    Best regards,
    Ismael

    in reply to: Icons gone on a lot of pages #1279066

    Hi,

    Thank you for the screencast.

    The icon value ue800 is for the button (av_button) shortcode, which was manually added inside the Icon Box content or for the Symbol Box element as shown in the screen cast. It has nothing to do with the Symbol Box icon. The selected icon for the Symbol Box element will stay the same even if you removed the av_button shortcode from the content field.

    Best regards,
    Ismael

    in reply to: Enfold Gallery: images at wrong positions – #1279061

    Hi,

    We cannot reproduce the issue on Firefox Dev Windows 10. Have you tried adjusting the width of the gallery items a bit?

    #top #wrap_all .avia-gallery-1 .avia-gallery-thumb a {
    	width: 19.90%;
    }
    

    Default width is set to 20%.

    You may need to toggle or temporarily disable the Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Grid Row only one column not full with #1279058

    Hey Jannis95,

    Thank you for the inquiry.

    We cannot find the section that you described above. Did you change the layout of the home page?

    Have you tried adding a 1/1 column inside the left cell to restrict the width of the content?

    Best regards,
    Ismael

    in reply to: Cookie consent bar and keyboard navigation #1279048

    Hey JaimBateman,

    Thank you for the inquiry.

    Adding tabindex to the cookie button will only work if all focusable elements in the page also have the tabindex attribute, so the solution above may not work. Possible solution is to move the location of the privacy button markup or the privacy modal window so that it is at the very top of the document, or create a script that listens for the tab key press and manually direct focus to the privacy buttons, but this might affect the accessibility of the page if not executed properly.

    Best regards,
    Ismael0

    in reply to: pagination does not work #1279043

    Hey dynamicaweb,

    Thank you for the inquiry.

    We cannot find the page with the pagination or the blog posts element. Please provide a link to the posts page with the pagination.

    Did you purge the cache after doing the recommendations from the previous threads?

    Best regards,
    Ismael

    in reply to: background video no longer working in mobile #1279038

    Hey sky19er,

    Thank you for the inquiry,

    Video backgrounds are disabled on mobile view by default, which is why a fallback image option is available. So it is impossible that it was working a few months back because it has been the the default behavior ever since. You may need to look for a different solution if you want the video to play on mobile view, such as using the Layer Slider.

    Best regards,
    Ismael

    in reply to: Language switcher #1279037

    Hey Jorge,

    Thank you for the inquiry.

    You can only use the Loco Translate plugin to edit the language files (.po) and also to compile them (.mo) afterwards. You might be looking for a plugin that enables you to create multilingual sites such as WPML or Polylang. Have you tried any of these plugins?

    Best regards,
    Ismael

Viewing 30 posts - 13,951 through 13,980 (of 65,656 total)