Hi,

That is odd. It should be working properly now with the latest version. Would you mind providing the WP and FTP login details in the private field? We would like to check the issue further. The site is also asking for an htaccess authentication. You may need to include that info as well.

Thank you for your patience.

Best regards,
Ismael

Hi Guenter!

Thank you for noticing. We will forward your request to Guenter or Kriesi.

Regards,
Ismael

Hi,

Did you modify the blog posts template or shortcode? Looks like the content of the portfolio entries have been created using the advance layout builder, and the blog posts element have been configured to show these content as summary or excerpt. Content that were created using the advance layout builder should NOT be showing in the blog overview page by default, so this means that the blog template has been modified.

Best regards,
Ismael1

Hey CharlieTh,

Thank you for the inquiry.

You have to replace the hook woocommerce_before_shop_loop_item_title with woocommerce_after_shop_loop_item_title to render the rating AFTER the product title. Right now, the star-rating container is being rendered BEFORE the title.

Best regards,
Ismael

Hey JantienM,

Thank you for the inquiry.

But the alignment is not nice

Which alignment? We may need to inspect the actual element in order to provide an appropriate solution. Please post a direct link to the page in the private field, and provide a screenshot if possible.

Best regards,
Ismael

Hi,

Thank you for following up.

The lightbox still works even when we are logged out, or when checking it on incognito mode. You might be looking on a cached version of the page with the scripts still minified or compressed. Please make sure to do a hard refresh or go on incognito mode, or better yet, try to check the page using another computer.

Best regards,
Ismael

Hey digitalprint2222,

Thank you for the inquiry.

You can use this snippet in the functions.php file to unlock the advance layout builder for different user roles other than the administrator.

function ava_enable_alb_for_editor() {
	remove_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop', 30, 1);
	add_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop_mod', 40, 1);
}
add_action('init', 'ava_enable_alb_for_editor');

function avia_disable_alb_drag_drop_mod( $disable )
{
    $user = wp_get_current_user();
    $allowed_roles = array('editor', 'administrator', 'author');
	$check = array_intersect( $allowed_roles, $user->roles );

	if( ! empty( $check ) )
	{
		$disable = avia_get_option('lock_alb', 'disabled') != "lock_alb" ? true : false;
	}

	return $disable;
}

You can add more user roles in this array.

$allowed_roles = array('editor', 'administrator', 'author');

Best regards,
Ismael

Hey backfolder,

Thank you for the inquiry.

You could try either one of the following solutions to open a custom gallery when clicking a link.

// https://kriesi.at/support/topic/lightbox-show-everything-and-more/#post-1288918
// https://kriesi.at/support/topic/link-to-album-lightbox/#post-1281752

Best regards,
Ismael

Hi,

Thank you for the inquiry.

using the Simple Image Sizes plugin

If the plugin is still enabled, you should be able to adjust the default size of the “entry_with_sidebar” thumbnail in the Settings > Media panel. Make sure that the adjusted dimension have the same aspect ratio as the uploaded image, and make sure to regenerate the images after the adjustment, or upload the image again.

Best regards,
Ismael

Hey WellStrategic,

Thank you for the inquiry.

You can disallow crawlers or bots from indexing pages with the avia-element-paging query by adding this rule in the robot.txt file.

Disallow: /*?avia-element-paging=*

To make sure that the rule is actually working, try to use this robot.txt tester from Google.

// https://support.google.com/webmasters/answer/6062598

Best regards,
Ismael

Hey neotel2k,

Thank you for the inquiry.

The theme does not contain any AMP templates or markup, so it will never pass the AMP compatibility test if that is what you are expecting. You might be able to adjust the default markup using an AMP plugin, but most of the available plugins only work partially, or is not fully compatible with the theme. There is no plan on integrating AMP with the theme, yet.

Best regards,
Ismael

Hi,

Thank you for the update.

We tried to login to the site using the default login and dashboard URL, but they redirect to a 404 page (not_found). Did you change the login URL? Please include the link in the private field.

Best regards,
Ismael

Hi,

Thanks for coming back.

You may need to ask the “Memberships” author if the plugin is using the mce_buttons or the mce_buttons_2 filters to adjust the items in the tinymce toolbar.

Or try to temporarily edit the enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php, and comment out line 1610..

new avia_tinyMCE_button( $tiny_lb );

.. and line 1629.

new avia_tinyMCE_button( $tiny );

See if it changes anything or it makes the kitchen sink icon display back again. Please note that this will remove the insert shortcode button in the text editor.

Best regards,
Ismael

Hi,

Thank you for the update.

Hello, in the main.template-shop as a paragraph is possible?

What do you mean by “main.template-shop as a paragraph”? Please explain it further or provide a screenshot.

The shop title is actually there but it is hidden using css. To display it back use this css code.

.template-shop .page-title {
    display: block;
    position: absolute;
    top: 50px;
}

header.woocommerce-products-header + .template-shop {
    margin-top: 50px;
}

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thank you for the update.

It is possible that the plugin crops the original feature image and not the thumbnail. Is it possible to select the actual thumbnail when cropping using the plugin? Now, if you would like to adjust the default thumbnail sizes, try to use the following plugin.

// https://wordpress.org/plugins/simple-image-sizes/

It is an old plugin, but it works fine. Do not forget to regenerate the images, or make sure to upload the them again after the adjustments.

Best regards,
Ismael