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Viewing 30 posts - 13,891 through 13,920 (of 66,716 total)
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  • Hi,


    @s29ers
    : Which blog layout are you currently using? You can find the Blog Layout option in the Enfold > Blog Layout panel. The main blog page and the archive pages should follow this layout.

    The instructions above are only necessary when the blog layout is set to the last option or when you are using the advance layout builder to build the main blog page.

    Best regards,
    Ismael

    in reply to: Logo SrcSet? #1303378

    Hi,

    Looks like this line of code in the function-set-avia-frontend.php file only returns an image markup without the srcset or the sizes attribute.

    $resp_attr = Av_Responsive_Images()->html_attr_image_src( $logo, true );
    

    So the following condition is not satisfied and the value of the $dimension is never touched or is not emptied.

    /**
    				 * https://kriesi.at/support/topic/logo-srcset/
    				 * 
    				 * Bug that WP removes scrset and sizes when width and/or height is defined
    				 * @since 4.8.3 
    				 */
    				if( false !== strpos( $resp_attr, 'srcset' ) || false !== strpos( $resp_attr, 'sizes' ) )
    				{
    					$dimension = '';
    				}
    

    The modification above still works on our end. Please try it again.

    We will report the issue back to our channel.

    Best regards,
    Ismael

    in reply to: Accordion title change when active #1303371

    Hi,

    Thank you for the info. Glad to know it is working. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    The css code has not been added in the latest version. Please keep the css code for now.

    We will post the issue back to our channel.

    Best regards,
    Ismael

    in reply to: Disable effect > Go to anchor #1303345

    Hey Astaryne,

    Thank you for the inquiry.

    You might be referring to the smooth_scroll function. To deactivate it, please edit the js > avia.js file and remove the code which is located around line 95.

    //smooth scrooling
    		if( $.fn.avia_smoothscroll )
    		{
    			$('a[href*="#"]', container).avia_smoothscroll(container);
    		}
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Fixing CLS errors #1303344

    Hey sldeutsch,

    Thank you for the inquiry.

    We added this css code in the Quick CSS field to apply a minimum height to the layer slider and the section with the testimonials, which should prevent the content from shifting when the layer slider finally loads and when the testimonial slider transitions from the current slide to the next.

    .home #layer_slider_1 .ls-wp-container, .home #layer_slider_1 .ls-wp-container .ls-inner {
        min-height: 272px;
        height: 272px;
    }
    
    .home #av_section_4 .container {
        min-height: 430px;
    }
    

    This seems to improve the CLS score on desktop, but the site still requires further optimization. Please check the following articles for more info about site optimization in general.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Linking Problem with Anchor in Menu #1303342

    Hey EFESQU,

    Thank you for the inquiry.

    Is it working correctly when you remove the layer slider? It is possible that the layer slider is still loading and its final height is not yet calculated when the jump or scroll to the anchor happens, which results to incorrect positioning.

    Enabling the Page Preloading option in the Enfold > Theme Options might help in this case.

    Best regards,
    Ismael

    in reply to: Blog single author small > like in kriesi exemple #1303335

    Hi,

    Glad to know that you managed to solve it with a plugin. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Vertical vs horizontal pictures #1303334

    Hey martystl,

    Thank you for the inquiry.

    We could apply a minimum height to one of the columns but it is not recommended because the height value has to be adjusted on different screen sizes. Still, the best solution is use images with the same size and aspect ratio.

    If you want to try the css, use this code.

    .flex_column_table.av-equal-height-column-flextable.-flextable {
        min-height: 318px;
    }

    You may have to replace the selector above with a custom css class or ID because the above css rule will affect all columns.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    But then again, this is not recommended. Making sure to use images with the same size is a much better solution.

    Best regards,
    Ismael

    in reply to: Excerpt in Masonry shows shortcode #1303332

    Hey!

    Yes, we understand. This is why the filter was added, to allow us to correct the issue until we figure out what is actually causing the issue. You can also keep the previous code that you posted above, which seems to be working properly.

    Cheers!
    Ismael

    Hi,

    Thank you for the inquiry.

    This should be possible by editing the current map options in the enfold/framework/js/conditional_load/avia_google_maps_api.js, look for this code around line 147:

    mapMaker: false, //mapmaker tiles are user generated content maps. might hold more info but also be inaccurate
    				backgroundColor: this.$data.backgroundColor,
    				streetViewControl: this.$data.streetview_control,
    

    Below, add this new option.

    disableDoubleClickZoom: true,
    

    Based on: https://developers.google.com/maps/documentation/javascript/reference#MapOptions

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after the modification.

    Best regards,
    Ismael

    Hi,

    Alright. Please let us know if you need anything else. We will close this thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1303328

    Hi,

    The WP admin bar displays back in the front page when we deactivate the plugins. Please try to deactivate the plugins one at a time to find the extension that is causing the issue.

    This is how the front page looked when we deactivated the plugins.

    Screenshot: https://imgur.com/OLPUNIR

    We also set the front or home page in the Enfold > Theme Options and reset the Settings > Reading panel to default.

    Best regards,
    Ismael

    in reply to: Page not displaying as footer #1303322

    Hi,

    Thank you for the info.

    We noticed that the footer.php file has been modified in the child theme directory, which might be the reason why the settings are not working correctly. Please try to disable the footer.php file template in the child theme temporarily, or make sure that it contains the latest code or changes. Let us know if it helps.

    We also reset the Settings > Reading options to default and selected the front and blog page via the Enfold > Theme Options.

    Best regards,
    Ismael

    in reply to: how to fix height of tabs #1303320

    Hi,

    The slider actually displays eventually after 5 seconds because of the set slider duration. This might not be the best way to display your products or items. All items should be immediately accessible on page load and if the user need to see more items, there should be a link that takes the user to that page with all the items listed, maybe a link to a category page or the base shop page.

    To fix the issue on mobile view temporarily, try to decrease the number of items in the slider so that all of them are visible on the first active slide.

    Best regards,
    Ismael

    Hi,

    It should work either way. Just make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. And remove or purge the cache.

    This is how the site looks when we apply the css code.

    Screenshot: https://imgur.com/U78D7DN

    Best regards,
    Ismael

    in reply to: Mobile issues for Advanced Slider #1303151

    Hey amyteslin,

    Thank you for the inquiry.

    The mobile menu is visible on mobile view, and the layer slider resizes correctly as expected and looks totally fine on smaller screens. Did you manage to find a solution for the issues above?

    This is how the site looks on our end.

    Screenshot: https://imgur.com/YEtd0hi

    The screenshots that you posted above are not loading properly on our end. Please post it again using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: custom font issue #1303149

    Hey Munford,

    Thank you for the inquiry.

    Adding this filter in the functions.php file should help.

    if ( ! function_exists( 'avf_add_missing_google_font_filenames') ) {
    	function avf_add_missing_google_font_filenames($enfold_font_manager_types) {
    		return array_merge($enfold_font_manager_types, array('heavy' => array( 900, 'normal' )));
    	}
    
    	add_filter( 'avf_google_fonts_style_definitions', 'avf_add_missing_google_font_filenames', 10, 1 );
    }
    

    You have to remove the current font set and upload it again. And please note that the custom font manager was intentionally created for Google fonts, so adding a custom font from somewhere else might not work as intended.

    Best regards,
    Ismael

    in reply to: 1) Fields in Masonry and 2) image sizes #1303142

    Hi,

    Sorry for the delay.

    1.) This should still be possible but the changes should be done in the themes\enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php file. This is the new file for the masonry shortcode or element. The code can be found around line 737.

    $this->loop[ $key ]['url'] = get_permalink( $id );
    

    The developer should be able to add the previous modification after that.

    2.) Looks like the original image is displayed in the masonry item instead of the masonry thumbnail. We also noticed the ?lossy=1&strip=1&webp=1 parameters in the image URL. Did you install an image optimization plugin? What happens when you deactivate the plugin temporarily?

    Best regards,
    Ismael

    in reply to: Masonry gallery issues #1303139

    Hey Technohead,

    Thank you for the inquiry.

    1.) Try to add this css code to disable the loading icon, which is causing the shake.

    .avia_loading_icon {
    	display: none !important;
    }

    2.) We cannot reproduce this issue on our end. Would you mind providing a screenshot? Please use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Enfold Theme did not import correctly #1303138

    Hey Keith,

    Thank you for the inquiry.

    The demo links above are the same. Which demo are you trying to import?

    You can use the following plugin to reset the database or the WP installation. Try to import the demo again after the reset.

    // https://wordpress.org/plugins/wp-reset/

    Best regards,
    Ismael

    in reply to: dot in a different colour than text #1303137

    Hi,

    Thank you for the update.

    Would you mind providing a screenshot of the issue? Looks like you already managed to change the color of the list style. If not, try this css code.

    .avia_textblock ul.disc, .entry-content-wrapper .avia_textblock ul {
    	list-style: none !important;
    }
    
    .avia_textblock li::before {
    	list-style: disc;
    	content: "\2022";
    	color: red;
    	font-weight: bold;
    	display: inline-block;
    	width: 1em;
    	margin-left: -1em;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Try this css code to adjust the height of the layer slider container.

    #layerslider_9_1smp45qam2qxd, #layerslider_9_1smp45qam2qxd .ls-inner {
        height: 100vh !important;
    }
    

    You may need to add more css rules inside the existing css media queries to adjust the container’s height on different screen sizes.

    Best regards,
    Ismael

    in reply to: Enfold Fullwidth Easy Slider #1303105

    Hi,

    Thank you for the inquiry.

    We have found a script error in the browser console but we cannot know for sure which script or function is generating it because the scripts are combined and compressed. Please temporarily toggle or disable the Enfold > Performance > File Compression settings and the cache plugin.

    This is the script error in the avia-footer-scripts-…-60ab958db3781.js:5.

    Uncaught SyntaxError: Unexpected token '!'
    

    Best regards,
    Ismael

    Hey hasbeat,

    Thank you for the inquiry.

    Try to use this css code to adjust the sorting buttons.

    .togglecontainer .taglist {
        word-break: break-all;
    }
    

    The option break-all might break a word at any character if it reaches the end of the line.

    Best regards,
    Ismael

    Hi,

    We added the snippet in the staging but as you have observed, the pagination is not working correctly. All we did above is re-enable the unmodified default pagination of the shop plugin, which the theme hides and replaces with its custom pagination.

    Unfortunately, we have no idea how the plugin modifies the default Woocommerce pagination, or if it alters the default product query. Please contact the plugin developers for more info about the issue.

    Best regards,
    Ismael

    in reply to: Enfold theme & Memberpress #1303099

    Hi,

    What is supposed to display in the second page? Again, this is what we see when we access the second page without logging in.

    Screenshot: https://imgur.com/z5kMbFu

    The same content or layout is shown in the first page, so we thought that the more tag is working as expected. If the content shown in the screenshot is not correct, please provide a screenshot of the content that is supposed to display in the page.

    Best regards,
    Ismael

    in reply to: portfolio grid image link doesn't work #1303073

    Hi,

    No problem. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry Gallery not showing up #1303070

    Hi,

    The theme is still outdated. Please check the documentation that we provided above so that you can properly update the theme. You should delete the old version after uploading the latest one. We will add the link again below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    There are other things not showing up now like the map.

    This should get fixed once you updated the theme. You may also need to toggle or temporarily disable the Enfold > Performance > File Compression settings after upgrading the theme.

    IMPORTANT: Please do not forget to create a site backup or a restore point before doing the update.

    Best regards,
    Ismael

    in reply to: Woocommerce: Double cart content and totals #1303069

    Hi,

    Regarding the staging site, these articles should help.

    // https://themeisle.com/blog/wordpress-staging-site/
    // https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    You can use this css code to temporarily hide the cart duplicate.

    .woocommerce-cart .container .content .post-entry-1122 {
        display: none !important;
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 13,891 through 13,920 (of 66,716 total)