Viewing 15 posts - 1 through 15 (of 15 total)
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  • #1275920

    Dear Team,
    I have already had this topic discussed with you a few weeks ago and you supported me.
    I need to open this tread again for some reasons. Anyway here is the problem.

    I used the Events Calender and after the upgrade to the new design, the main calender looks fantastic but single events look terible.

    If I change back to the old design, I have other problems with the calender jumping up to the top of the site.
    I tried the “Modern Events Calender” and realised that I can´t import the SEO-Data from one plugin to the other.
    I have contacted the Plugin authors, Yoast, WP-Allimport and no one could help me.

    So my final question:
    Can you please provide a css-fix for this awful thing happening in the single event? That would be great.
    OR
    Do you know of anyway to import the SEO-Data from the “Events Calender” to the “Modern Events Calender”? That would be great too.

    Thank you in advance
    Asterios

    #1276691

    Hey Asterios,

    Thank you for the inquiry.

    Did you enable the updated calendar designs? The single event page looks broken when this option is enabled because the default-template.php file from the theme is not loaded. You have to use this snippet in the functions.php file to make sure that the required template file is used.

    // register default v2 templates
    if( ! function_exists( 'avia_events_template_paths_v2' ) )
    {
    	add_filter( 'tribe_template_file', 'avia_events_template_paths_v2', 10, 2 );
    
    	function avia_events_template_paths_v2( $found_file, $name )
    	{
    		if( $name[0] == "default-template" && is_single() )
    		{	
    			$file = AVIA_EVENT_PATH . "views/" . $name[0] . '.php';			
    		}
    
    		return $found_file;
    	}
    }
    

    Best regards,
    Ismael

    #1276914

    Hello Ismael,

    thank you for the reply.
    Yes I did update the design since the old one had some important problems, like the calendar jumping to the top of the page.

    Unfortunately it did not help. I put the code in my funtions.php (child theme) but I saw nothing changing.
    Was it the right one or did I do something wrong?

    Best
    Asterios

    #1277072

    Hi,

    Thank you for the update.

    Would you mind providing the WP and FTP login account so that we could check the issue properly? Please post the login details in the private field.

    Best regards,
    Ismael

    #1277161

    Thank you Ismael!

    #1277230

    Hi,

    Thank you for the info.

    Why do you have a copy of the config-events-calendar and of the framework folders in the child theme? You cannot override the config and framework functions by copying them in the child theme. Please remove those folders first, then we will check the issue again.

    Best regards,
    Ismael

    #1277382

    Hello Ismael,

    to be honest, I don´t know anymore.
    I deleted the folders as you said.

    Thank you and sorry for the extra trouble.
    Asterios

    #1277532

    Hi,

    For some reason, we cannot deactivate the WP Rocket plugin, so we are not really sure if the changes that we are committing are actually taking effect. Please disable the cache plugin temporarily. We also installed the Enable jQuery Migrate Helper plugin and set jQuery to the old version because we found a script error in the front end, but this is not yet working, again, because of the cache plugin.

    And using the SFTP account above, we cannot overwrite any files. Please make sure that it has the correct write permissions so that we could edit the files when necessary.

    Thank you for your patience.

    Best regards,
    Ismael

    #1277677

    Hello Ismael,

    I am very sorry for all this trouble.

    I just deactivated WP-Rocket, hopefully…..

    Could you please tell me which files are not writeable and what rights do you exactly need?
    I am trying to find out what my hosting company is doing with the FTP. They have some system I don´t really understand.

    If you could tell me that, I will forward to them the information.
    Please be as spesific as possible in what access you need and where.

    Thank you again
    Asterios

    #1277698

    Me again Ismael,

    I think I might have found a solution. Please see the new details.
    If it doesn´t work, then tell me what to to ask from the provider.

    Thank you
    Asterios

    #1277995

    Hi,

    Thank you for the info.

    We can now access the file server properly. We just noticed that there is a minor syntax error in the code that we provided.

    $file = AVIA_EVENT_PATH . "views/" . $name[0] . '.php';	
    

    This should be..

    $found_file = AVIA_EVENT_PATH . "views/" . $name[0] . '.php';	
    

    We corrected it and the single event page seems to be displaying properly now.

    Best regards,
    Ismael

    #1278021

    Hello Ismael,

    thank you for the fast reply.

    I just checked on my mobile phone and it looks better than ever before!

    I think with that it is solved.

    Thank you thousand times for your help and support.

    If you don’t mind, I would still like to ask a last question.
    Do you know of any way to export and import the SEO-Data from one plugin to another?

    Best
    Asterios

    #1278533

    Hi,

    You are very welcome! Glad to know it is solved. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    #1278595

    Hello Ismael,

    thank you, I understand.
    I will do so.

    Best
    Asterios

    P.S. The issue is solved.

    #1278736

    Hi Asterios,

    Great :)

    We are closing the thread.

    If you need further assistance please let us know in a new one.

    Best regards,
    Victoria

Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘The events calendar new design’ is closed to new replies.