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Viewing 30 posts - 13,171 through 13,200 (of 66,052 total)
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  • in reply to: Gallery with category filter #1304317

    Hi,

    Glad to know that it is working.

    is it possible to have the masonry portfolio that opens in a light box?

    It is possible, but you have to use the Media Elements > Masonry Gallery instead of the default masonry element for posts or portfolio items.

    Best regards,
    Ismael

    in reply to: Portefolio items are with odd behaviour #1304316

    Hi,

    We corrected the code in the functions.php file and it seems to be working correctly. The white spaces in the masonry content are now gone including the br tags. If you want to completely remove the content, just replace the filter with this one.

    add_filter("avf_masonry_entry_content", function($content) {
           return "";
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: iFrame in full height #1304315

    Hi,

    The site is not using Enfold or any of our themes. Are you sure that it is the correct link?

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1304314

    Hi,

    I know home page should be set in the Enfold > Theme Options and it was right from the beginning,

    You do not have to adjust the Settings > Reading panel. Setting the home page in the theme options should be enough.

    Unfortunately, we are not sure why you do not see the changes on your end. It seems to work fine on ours as long as the plugins are deactivated. Do you hard refresh or remove the browser cache every time you check the page?

    You might also want to deactivate any browser extensions temporarily.

    Best regards,
    Ismael

    in reply to: Problems with polish text #1304312

    Hi,

    Does it work correctly when you apply the font manually?

    #top.pl h1, #top.pl h2, #top.pl h3, #top.pl h4, #top.pl div, #top.pl #header_main > .container .main_menu .av-main-nav > li > a, #top.pl .avia-menu-text, #top.pl .wpml-ls-native, #top.pl .avia_textblock p, #top.pl .avia_textblock p em, #top.pl .avia_textblock li, #top.pl .av-milestone-contentbox p, #top.pl .av-milestone-contentbox p a, #top.pl .stoerer a.dokument, #top.pl .copyright, #top.pl .avia_textblock a {
        font-family: DINWebPro;
        font-weight: 400;
    }
    

    The font looks a lot better but the diacritics are still thicker than they should be. Have you tried using a different font?

    Best regards,
    Ismael

    in reply to: Problem with color section with a customized ID #1304310

    Hi,

    Thank you for the links.

    The issue occurs because there is a hidden grid layout element containing the same navigation element. Why do you have to duplicate the navigation? If you need to adjust its style, remove the margin and adjust the columns’ width on mobile view, you can use css media queries.

    Best regards,
    Ismael

    in reply to: Mobile issues for Advanced Slider #1304309

    Hi,

    Alright. To align the burger menu with the search icon, try to use this css code.

    @media only screen and (max-width: 767px) {
      .responsive #top .av-logo-container #avia-menu {
        margin: 0;
        width: 100%;
      }
    
      .responsive #top .av-main-nav .menu-item-avia-special {
        display: inline-block;
      }
    }
    

    Best regards,
    Ismael

    Hi,

    You may have to add a custom class name or ID to the layer and add a few css media queries so that you can adjust its style on mobile view. Edit the layer, go to the Links & Attributes and panel, then look for the ID or Class fields. Adjusting the top position value or adding margins above the layer on mobile view might help.

    To learn more about css media queries and how to use them, please check this article.

    // https://css-tricks.com/a-complete-guide-to-css-media-queries/

    Best regards,
    Ismael

    in reply to: Portefolio items are with odd behaviour #1303961

    Hi,

    Thank you for following up.

    The same code works properly on our end. Did you copy it from your email? Please try to copy it directly from the forum to avoid conversion of symbols such as apostrophes.

    The previous login token has already expired, so we cannot access the dashboard. Please generate another login token or provide a user account in the private field.

    Best regards,
    Ismael

    in reply to: Enfold Theme did not import correctly #1303959

    Hi,

    We are about to try and import the demo again but we have found a few third party plugins that are already installed and when we check the front end, this is what we get.

    Screenshot: https://imgur.com/TFRqw6T

    The demo seems to be working or displaying properly aside from a few missing images. What is missing here? Please note that some of the images in the demo may not be included in the import due to copyright or license reasons. But all of the images that do exist in the demo after you imported it should be free to use.

    More info here. https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990#item-description__external-scripts-and-resources-used

    Best regards,
    Ismael

    in reply to: Layerslider WP Glitching between transitions #1303956

    Hi,

    Thank you for the link.

    We are not really sure why it glitches, but we may have found a way to prevent it from occurring by adjusting the video layer’s transition settings as follows. The following is the settings of the video layer in the first slide.

    Opening Transition > Timing & Transform

    Starts at 0
    Duration 13000
    Easing linear
    Perspective 0

    Ending Transition > Timing & Transform

    Starts when Opening transition completes
    with modifier 0
    Duration 0
    Easing linear
    Perspective 0

    We also set the Slide Timing of the first slide to 13000ms so that it is the same as the duration of the video.

    You will notice now that the first slide transitions smoothly to the second, but the glitch still occurs on the third to fourth transition because we have not adjusted the transition settings for those slides.

    Best regards,
    Ismael

    in reply to: Gallery with category filter #1303953

    Hi,

    Thank you for the inquiry.

    Did you change the size of the Large thumbnail in the Settings > Media panel? You may need to regenerate the images or upload them again after the size adjustment. The following plugin should help with the thumbnail regeneration.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: custom post archive #1303951

    Hi,

    We modified the postslider.php file and added the following code around line 896.

    if ( $terms && ! is_wp_error( $terms ) ) {
    
    						$brands = array();
    
    						foreach ( $terms as $term ) {
    							$brands[] = $term->name;
    						}
    
    						$brands_list = join( ", ", $brands );
    
    						$output .= '
    <div class="slide-entry-terms" class="av-post-brands">';
    						$output .= sprintf('Brands: <span>%s</span>', esc_html( $brands_list ));
    						$output .= '</div>
    ';
    					}
    

    You can check the result in one the brands’ archive pages. (see private field)

    Best regards,
    Ismael

    Hi,

    You can use the avf_blog_style filter to adjust the blog layout of the archive pages. Please check the following link for more info.

    // https://kriesi.at/documentation/enfold/blog-post/#change-archive-categorytag-blog-style

    And these are your other blog layout options aside from the default.

    
    multi-big = 'Multi Author Blog (displays Gravatar of the article author beside the entry and feature images above)
    single-small = 'Single Author, small preview Pic (no author picture is displayed, feature image is small)
    single-big =  __( 'Single Author, big preview Pic (no author picture is displayed, feature image is big)
    blog-grid = __( 'Grid Layout', 'avia_framework' )																				
    bloglist-simple = __( 'List Layout - Simple (Title and meta information only)', 'avia_framework' )										
    bloglist-compact = __( 'List Layout - Compact (Title and icon only)', 'avia_framework' )												
    bloglist-excerpt = __( 'List Layout - Excerpt (Title, meta information and excerpt only)', 'avia_framework' )	
    

    Best regards,
    Ismael

    in reply to: Fixing CLS errors #1303949

    Hi,

    We tried to login again to the site, but got temporarily locked out by Wordfence. Did you add the css code in the dev site? Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code and make sure to purge the cache. You should also test the site on incognito mode, just make sure that nothing is cached.

    Did you add this css code?

    .home #av_section_4 .container {
        min-height: 430px;
    }
    

    This should set a minimum height to the section with the testimonial element and prevent the elements next to it from shifting when it transitions. You may need to replace the #av_section_4 selector with a unique ID or class name.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: FAQ Accordion keeps randomly jumping on page #1303948

    Hi,

    We are not receiving a lot of reports about this issue, so this just might be unique in your site, how it was setup or because of the combination of elements, plugin or scripts. Please keep the modifications for now.

    If you want to move it to the child theme, you can dequeue the original script, copy the script file in your child theme directory and register it back with the new path.

    // https://developer.wordpress.org/reference/functions/wp_dequeue_script/
    // https://developer.wordpress.org/reference/functions/wp_register_script/

    Best regards,
    Ismael

    Hey HuxburyQuinn,

    Thank you for the inquiry.

    Does it work properly when you instead open an inline content or an external URL containing the video? You can open a site page or URL in the lightbox by prepending the iframe=true parameter to it.

    Opening an inline popup: https://kriesi.at/support/topic/contact-form-popup-3/#post-992715

    Unfortunately, as you said yourself, the iframe is a different web entity that is completely separate to the parent site, so injecting the same GA tag to the iframe may not be possible without significant code modification.

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1303762

    Hi,

    Do you see the admin bar consistently when the plugins are deactivated? You should also try to check the site on incognito mode to actually view an uncached page.

    Yes, the home page should be set in the Enfold > Theme Options.

    Best regards,
    Ismael

    in reply to: Search Icon in Small Bar above Main Menu #1303761

    Hey Dave,

    Thank you for the inquiry.

    You should be able to use this css code to adjust the position of the search icon and move it beside the phone number.

    @media only screen and (min-width: 768px) {
      #top #menu-item-search {
        z-index: 100;
        position: absolute;
        top: -45px;
        right: 250px;
      }
    }
    

    The elements in the header are arranged properly on mobile view as shown in the screenshot below.

    Screenshot: https://imgur.com/vcqOBbA

    Would you mind providing a screenshot of the layout issue?

    Best regards,
    Ismael

    in reply to: Theme Renewal #1303754

    Hi,

    Extended support includes the following.

    Answering questions about how to use the item
    Answering technical questions about the item (and included third party assets)
    Help with defects in the item
    Item updates to ensure ongoing compatibility and to resolve security vulnerabilities
    Updates to ensure the item works as described and is protected against major security concerns
    Included version updates for all items

    And what is not included.

    Installation of the item
    Hosting, server environment, or software
    Help from authors of included third-party assets or plugins

    In the forum, we also have a simple support policy or scope, which is described here.

    // https://kriesi.at/support/register/#av_section_2

    Best regards,
    Ismael

    in reply to: Masonry gallery #1303714

    Hey Alan,

    Thank you for the inquiry.

    You can use this css code to adjust the font size of the masonry content.

    #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content *, #top .av-caption-style-overlay .av-masonry-item-with-image ins:before, #top #wrap_all .av-caption-style-overlay .av-masonry-item-with-image del {
        color: #fff;
        font-size: 1.2em;
        font-weight: 600;
    }
    

    Unfortunately, you cannot place the container below the image because it will break the layout of the masonry. What you can do is add a background overlay instead.

    #top .av-caption-style-overlay.av-hover-overlay- .av-masonry-item-with-image .av-inner-masonry-content {
        background: rgba(0,0,0,0.5);
    }
    

    If you need to only adjust the position of the text, try this css code.

    #top .av-fixed-size .av-masonry-entry.av-masonry-item-no-image .av-inner-masonry-content-pos, #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content-pos {
        vertical-align: bottom;
    }

    Best regards,
    Ismael

    in reply to: Media Library Assistant change image size #1303713

    Hey Peter,

    Thank you for the inquiry

    They are probably referring to this css code.

    #top .gallery .gallery-item {
        margin: 1px 1px 0 0;
        width: 80px;
        height: 80px;
        padding: 0;
    }
    

    You can override it in the Quick CSS field or in the child theme’s style.css file.

    #top .gallery .gallery-item, #top .gallery .gallery-item img  {
        width: 300px;
        height: 300px;
    }

    You may need to select a different thumbnail size for the gallery because it is currently using the smallest thumbnail, which has a maximum width and height of 80px.

    Best regards,
    Ismael

    in reply to: Remove Enfold Automated Schema.org Markup #1303712

    Hey nancylittle419,

    Thank you for the inquiry.

    The schema markup is actually from the shop plugin or from Woocommerce. It is not generated by the theme. You can remove it by using this plugin.

    // https://wordpress.org/plugins/remove-schema/

    Or by adding this filter in the functions.php file.

    add_filter("woocommerce_structured_data_product", function($markup) {
       return "";
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Social Media Icons – Alignment #1303711

    Hey designyvr,

    Thank you for the inquiry.

    This css code should align the social icons.

    .social-media .av_font_icon {
        display: inline-block;
        float: none;
        width: auto;
    }

    We removed the link selector from the previous css code.

    Best regards,
    Ismael

    in reply to: Mobile issues for Advanced Slider #1303710

    Hi,

    Thank you for the update.

    In the layer settings, there is an option where you can define the minimum font size. The option is located in the layers’ Styles > Text | Font Style panel. For images or non-text layers, you can use the Custom CSS field in the same Styles panel to define a minimum height or width for the layer.

    Best regards,
    Ismael

    Hi,

    No worries. We have found a few invalid css code in the Quick CSS field, and so we corrected those and formatted the rest of the code. We also adjusted the previous css code a bit so that it actually targets the very first layer slider in the home page. This seems to be working correctly now. Please do not forget to purge the cache before testing the page.

    This is the updated css.

     .home #layer_slider_1.avia-layerslider .ls-wp-container,
      .home #layer_slider_1.avia-layerslider .ls-wp-container .ls-inner {
        height: 100vh !important;
      }
    

    And we also deactivated the Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    Hi,

    You can override the avia_google_maps_api.js file by dequeueing it using its handle avia_google_maps_api_script.

    function ava_admin_enqueue_scripts() {
        wp_deregister_script( 'avia_google_maps_api_script' );
        wp_dequeue_script( 'avia_google_maps_api_script' );
    }
    add_action( 'admin_enqueue_scripts', 'ava_admin_enqueue_scripts', 10 );
    

    Yon can then register the modified script back using the new path in the child theme directory.

    // https://developer.wordpress.org/reference/functions/wp_enqueue_script/

    Please note that this might affect the privacy options, if it is enabled, because the theme will not be able to stop the script from executing even if the map scripts are supposed to be blocked.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: iFrame in full height #1303700

    Hey HenkS5,

    Thank you for the inquiry.

    We tried to access the site above but it is not loading properly. Did you move the site? Please post the new URL so that we could inspect the iframe. We may be able to remove the scrollbar with css.

    Best regards,
    Ismael

    in reply to: Problem with color section with a customized ID #1303698

    Hey emanuelecocchiaro,

    Thank you for the inquiry.

    We cannot find those buttons in the landing page. Where did you add them? Please provide a direct link to the page so that we could check it. Are you referring to the contatti3 section?

    Did you add a slider or any elements with animation in the page? It is possible that the scroll happens while those elements are still loading or in transition, so the anchor lands incorrectly.

    Best regards,
    Ismael

    in reply to: Fatal Error with enfold Theme #1303697

    Hi,

    The site contains an old version of the theme, 4.5.7. Please update it to the latest version (4.8.3) manually via FTP. Updating the theme should fix the error.

    For more info about FTP update or theme update in general, please check the following documentation.

    // https://kriesi.at/documentation/enfold/theme-update/

    Best regards,
    Ismael

Viewing 30 posts - 13,171 through 13,200 (of 66,052 total)