Hey mikegrace78,

Thank you for the inquiry.

Adding this css code should prevent the columns from overlapping each other.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */

  .responsive #top .container .av-content-small,
  .responsive #top #wrap_all .flex_column,
  .responsive #top #wrap_all .av-flex-cells .no_margin {
    margin: 0;
    margin-bottom: 50px;
    width: 100%;
  }
}

Please adjust the margin-bottom value to suit your specific layout.

Best regards,
Ismael

Hey mescalytequila,

Thank you for the inquiry.

You may need to add this code in the functions.php file in order to adjust the related product thumbnails.

add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 );
function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) {
    return 'woocommerce_thumbnail';
}

Best regards,
Ismael

Hi,

Glad to know that the suggestion helped. If the issue returns after enabling compression, please disable the option again. You can also consider installing a third-party compression plugin like Autoptimize or BWP Minify in place of the default file compression settings.

Best regards,
Ismael

Hi,

Thank you for the update.

We may need to access your site in order to further investigate the issue. Please share your login credentials with us in the “private data” field so that we can take a look at your backend.

To do this, please follow these steps:

1. Install and activate the plugin “Temporary Login Without Password“.
2. On the left-side menu, go to “Users > Temporary Logins”.
3. Click on “Create New”.
4. Enter an email address for the account (you can use (Email address hidden if logged out) ), select the highest possible “Role”, and set the expiry time for about four days (to ensure that we have enough time to debug).
5. Click on “Submit”.
6. You’ll now have a temporary account. Please provide us with the URL in the private section so that we can login and assist you.

Once your issue is resolved, you can always remove the plugin.
If you prefer not to use the plugin, you can manually create an admin user and share the login credentials with us in the “private data” field.

Best regards,
Ismael

Hey Fieldtripper,

Thank you for the inquiry.

You will have to install a plugin or two in order to adjust the URL or permalink of the portfolio items. Please check the links below.

// https://wordpress.org/plugins/permalink-manager/
// https://wordpress.org/plugins/remove-cpt-base/

The following article might help as well.

// https://www.greengeeks.com/tutorials/how-to-change-the-permalink-structure-of-wordpress-custom-post-types/

Best regards,
Ismael

Hey amyteslin,

Thank you for the inquiry.

The ticket options are not displaying because of this code in the Quick CSS field.

.av-single-event-meta-bar-desktop {
    display: none !important;
}

We removed the css code and temporarily disabled the Enfold > Performance > File Compression settings.

Best regards,
Ismael

Hey keikomazz,

Thank you for the inquiry.

To determine the issue, it may be necessary for us to inspect the site. Please provide the site URL in the private field, and including screenshots would also be helpful. Please use imgur, savvyify or dropbox for the screenshot.

Best regards,
Ismael

Hi,

Looks like you’ve placed the table inside a text block. To make the table scroll on smaller screens, please add this css code.

.avia_textblock {
    overflow: scroll;
}

Have you tried using the Table element in the builder?

Best regards,
Ismael

Hi,

Thank you for the update.

If the modification above is not working, please override the themes/enfold/includes/loop-index.php template file and look for this code around line 93.

$size = strpos( $blog_style, 'big' ) ? ( ( strpos( $current_post['post_layout'], 'sidebar' ) !== false ) ? 'entry_with_sidebar' : 'entry_without_sidebar' ) : 'square';

Replace the code with:

$size = strpos( $blog_style, 'big' ) ? ( ( strpos( $current_post['post_layout'], 'sidebar' ) !== false ) ? 'full' : 'full' ) : 'square';

Best regards,
Ismael

Hi,

Thank you for the update.

There are available hooks in the shortcode template but none would be useful for what you are trying to do. You may need to override the existing shortcode (enfold/config-templatebuilder/avia-shortcodes/blog) and customize it, or use it as a reference for a completely new element.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

Best regards,
Ismael

Hey S-edwards,

Thank you for the inquiry.

Did you install any plugin or add any scripts prior to the issue? Please provide the login details in the private field so that we can check the issue further.

Best regards,
Ismael

Hi,

Great! If you need further assistance, please don’t hesitate to open another thread. We will now close this one.

Have a nice day!

Best regards,
Ismael

Hey mandarijn,

Thank you for the inquiry.

We cannot find any video element in the home page. Where did you add the video with the fallback image? Please provide a direct link or create a test page.

The following thread might be related to this issue.

// https://kriesi.at/support/topic/video-lightbox-thumbnails-not-loading-black-screen/#post-1403093

Best regards,
Ismael

Hey Jason,

Thank you for the inquiry.

Have you considered using this plugin instead? It should allow you to disable registered thumbnails that come with the theme.

// https://wordpress.org/plugins/image-sizes-controller/

Please keep in mind that when the specified thumbnail is not available, WordPress will automatically use the original or full-size image as a fallback option. Therefore, disabling all thumbnails may negatively impact the loading speed of your website.

Best regards,
Ismael

Hey Rustybucket,

Thank you for the inquiry.

There is no option for this by default, unfortunately. You may need to install a plugin or extend the functionality of the blog posts element with the help of a third party developer. Please check the link below.

// https://kriesi.at/contact/customization

Best regards,
Ismael