Default Enfold Logo shows up and frequent css issue. (Urgent)

Hi Ismael,

There is no third-party compression plugin installed. In Enfold setting file compression was already disabled. (https://prnt.sc/UEghBhkmJYKT).
We have disabled the Nginx cache. Should we disable Cloudflare also?

Can you confirm if it is fixed or if this issue can re-occur?

Regards,
Actualize

Hi Support,

This issue happened again, even after following the step you provide in your comments. The website glitched CSS was broken, default enfold logo appeared and a bunch of elements aren’t loading/are loading incorrectly like this https://prnt.sc/HkHegNISNe7C

I have already shared the admin credentials above can you take a look at this and provide a permanent solution for this?

• This reply was modified 1 year ago by actualizestudio.

Hi There,

This happens again in my local environment (https://prnt.sc/bwTIUTdMNogs). Upon investigation, I found out about the logo.
This function return false $logo_src = Av_Responsive_Images()->responsive_image_src( $logo_id, ‘full’ );
Inside the responsive_image_src() for image src $img_src = wp_get_attachment_image_src( $attachment_id, $image_size ); this function is used.
I have checked the database also in the upload folder the image is there but still, those functions return false.

If we go even deep down the image src begins fetch from $meta_cache = wp_cache_get( $object_id, $meta_type . ‘_meta’ );

when we go to admin and update the page it gets fixed Temporarily .

We are not using any third-party plugin for caching. But in the local environment caching should not affect but I still end up with the same issue.

I hope I was able to explain the problem. If You want I can share the backup of the site for you to check in your local environment.

Hi,

Our investigation revealed that The Event Calendar Pro was causing the problem. The Event Calendar pro hook ‘hydrate_provisional_meta_cache’ was conflicting with the enfold theme, where enfold tries to fetch data from cached data, and ‘hydrate_provisional_meta_cache’ this hook was passing the wrong data.

We were able to fix this by using this code:

add_filter( ‘update_post_metadata_cache’, ‘custom_remove_plugin_filter’, 99, 2 );
function custom_remove_plugin_filter($meta, $ids) {
return null;
}