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Hey John,
Thank you for the inquiry.
The meta tag is added or configured by the Site Kit plugin, which is a plugin from Google. You may need to adjust and reconfigure the settings in the plugin panel, or disable it completely. We also disabled the Discourage search engines from indexing this site option in the Settings > Reading panel.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
You can bring back the top header or secondary menu using the following css code.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ #header_meta { display: block; } }Best regards,
IsmaelNovember 16, 2023 at 4:59 am in reply to: Editing Portfolio general (publishing) photo and getting the in high resolution #1425724Hey sinix96,
Thank you for the inquiry.
We’ve examined one of the portfolio items and noticed that the uploaded image is only 300x95px (see private field), which is too small for a full-width element like a color section. Please make sure that images uploaded are at least 1600px in width, and select the original or full-size version before using it in sliders or as a background for a color section element.
Best regards,
IsmaelHi,
No problem! Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Hi – yes we are now using a CDN.
It’s possible that you’re viewing a cached version of the page from your CDN provider without the suggested modification we mentioned above. Temporarily disable the CDN and then recheck the page. Here’s how the search bar appears on our end.
Screenshot: https://1drv.ms/f/s!AjjTfXSRbKTvgrdCkDtT6tKPjJjppw?e=Uh0bRR
Best regards,
IsmaelHi,
Thank you for the update.
1. I created a back up / restore point
2. I Disabled CSS file merging and compression (Enfold > Performance > File Compression settings)
3. I added the code provided to functions.php file (At the bottom)
4. I manually deleted the contents of the dynamic_avia folderYou may need to resave the theme options in order to regenerate the dynamic stylesheet after deleting the old ones. Please do the steps again, then make sure to resave the theme options afterward. We recommend disabling the cache and compression plugins while testing.
Best regards,
IsmaelHey ArnaudDartois,
Thank you for the inquiry.
The demo looks complete when we checked the site. Which demo images are missing? If any of the images are missing, you could manually add them by editing the image elements in the builder.
Best regards,
IsmaelHey Tammy,
Thank you for the inquiry.
Since version 4.2, significant changes have been made, so you may encounter a few errors when updating to the latest theme version. We strongly recommend creating a backup of your site before performing the update so that you can revert back if necessary. Better yet, you could clone the site to a subdomain, update the theme there, address any errors, and then move the updated version to the live site.
Best regards,
IsmaelHi,
Thank you for the update.
Yes, the code needs to be added to the functions.php file. We are not sure why the dynamic css files are not automatically generated when you create a post, but the problem might due to a plugin conflict or server configuration. The provided code should disable this function and load the custom css styles inline instead.
Best regards,
IsmaelHi,
Thank you for the update.
No Updates available. You are running the latest version! (5.5)
Check ManuallyYou may need to manually update the theme to version 5.6.8 via FTP this time. Please check the documentation below for more info.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHey frb1,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey marketingclubhh,
Thank you for the inquiry.
You may need to edit the page and adjust the Settings > Layout > Header visibility and transparency settings to the first option. For more info, please check the documentation and video tutorial in the following link.
// https://kriesi.at/documentation/enfold/header/#contributed-video
Best regards,
IsmaelHi,
Thank you for the info.
We made a slight adjustment to the css code. The spacing between the menu items should now be corrected. Please make sure to purge the cache and perform a hard refresh before checking the page.
Best regards,
IsmaelHi,
Great! Good to know that the problem has been resolved. Please feel free to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelNovember 15, 2023 at 9:43 am in reply to: Cannot access page settings in the Layout Builder. #1425658Hey bouncy1234,
Thank you for the inquiry.
The sidebar panel is currently inaccessible in Fullscreen mode. However, a fix will be included in the next patch, allowing you to enable the sidebar panel even when Fullscreen mode is active.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The best step forward is to implement the suggested improvements outlined by the PageSpeed Insights tool. Begin by addressing the issue of render-blocking resources, which can be done by disabling the Enfold > Performance > File Compression settings. You should also consider exploring alternative compression options like Autoptimize or BWP Minify. Another recommendations is to reduce unused JavaScript, which includes “botano.js” from ionoscloud, Google Tag Manager, and the dynamic footer script. Again, the footer script can be deactivated by adjusting the Enfold > Performance > File Compression settings.
Next recommendation is to enable gzip compression. Most cache plugins, such as WP Rocket or W3 Total Cache, come with this option by default. If you encounter difficulties, your hosting provider should be able to assist you in enabling gzip compression. In addition to the steps mentioned above, you can follow the recommendations in the following articles.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelHi,
Sorry for the delay. The staging site contains older version of the theme 5.1.1 and 5.2.1. Please upload version 5.6.8 to the site, and keep in touch with the plugin developers for additional assistance.
Best regards,
IsmaelNovember 15, 2023 at 5:45 am in reply to: https://kriesi.at/support/topic/relates-to-https-kriesi-at-support-topic-duplica #1425649Hey jamesbarrell,
Thank you for the inquiry.
We may need to login to the site in order properly check the issue. Please provide the login details in the private field. Have you tried moving the “About Us” menu item to a different position in the menu?
Best regards,
IsmaelHi,
Thank you for the update.
The css files are still compressed when we checked the site today. Please disable the compression settings in the cache plugin and in the theme at Enfold > Performance > File Compression. Also, please make sure that there is no invalid css code, such as missing closing brackets or semicolons.
Best regards,
IsmaelNovember 15, 2023 at 5:39 am in reply to: Problem between “headline rotator” and direct Google Chrome translate #1425646Hi,
Thank you for the screenshot.
We may need to login to the site in order to check the issue further. Please provide the login details for an admin account in the private field.
Best regards,
IsmaelHi,
That is good to hear! Happy to know that the issue has been resolved. Please do not hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the screenshot.
Have you tried adding a new “Checkbox” element to the contact form field? Make sure that the Form Element Validation is set to “Is not empty”. The custom links can be added in the Form Element Label field.
Best regards,
IsmaelHey limedrop,
Thank you for the inquiry.
We are able to reproduce the issue with the portfolio categories but we are not yet sure what could be causing it. It’s possible that a plugin is conflicting with the theme. Have you tried temporarily disabling the plugins to investigate?
Best regards,
IsmaelHi,
Thank you for the update.
but I would like it to look like a popup that only fills the device screen to about 75% of the space on desktop, but 100% of the space on mobile
To adjust the size of the lightbox container on desktop view, try to use this css code instead.
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ .mfp-ajax-holder .mfp-content, .mfp-inline-holder .mfp-content { width: 75%; } }On mobile view, you can add this css to make the lightbox full width again.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .mfp-ajax-holder .mfp-content, .mfp-inline-holder .mfp-content { width: 100%; cursor: auto; } }Please make sure to remove the previous css modifications to get rid of the padding or space around the lightbox.
Best regards,
IsmaelHi,
The search bar displays consistently on our end across different sizes. Did you subscribe to a CDN provider? Please try to temporarily disable it or try to check the site on a different device.
I’m not sure as to the exact process?
You can disable the file compression settings temporarily (Enfold > Performance > File Compression), just to make sure that the updated resources are loaded. Please refer to the documentation below for more details.
// https://kriesi.at/documentation/enfold/optimization/#css-and-js-merging
Best regards,
IsmaelHey johnsnyderpottery,
Thank you for the update.
Did you disable the Lightbox Modal Window from the Enfold > Theme Options panel? We also noticed that the site contains an older version (5.5) of the theme. Please upgrade the theme to version 5.6.8, then toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.
Best regards,
IsmaelNovember 15, 2023 at 4:52 am in reply to: Burger Close “X” icon showing X & Y scrollbars (in the icon image itself) #1425639Hi,
Glad to know that the suggestion worked! If you have any more questions about the theme, please feel free to open another thread. Congratulations on your new site!
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The account above doesn’t have admin rights, so we were not able to adjust anything. To adjust the style of the post headings, go to the Enfold > Advanced Styling panel and configure the H3 heading element. You can also use this css code.
.html_elegant-blog #top #wrap_all .avia-content-slider .slide-entry-title { color: red; font-size: 20px; font-weight: normal; }Best regards,
IsmaelHi,
Thank you for the info.
The page above is not displaying correctly because the post css file is not found or is not being loaded correctly. This is the error in the console.
Failed to load resource: the server responded with a status of 404 (Not Found) post-33517.css
You can add this filter in the functions.php file to temporarily disable the post css option and make sure that the pages display as expected.
function avf_post_css_create_file_mod( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'avf_post_css_create_file_mod', 10, 1 );Best regards,
IsmaelNovember 14, 2023 at 8:59 am in reply to: Ich habe enfold gerade installiert finde aber “Modern Demo” nicht. #1425537Hi!
Thank you for the update.
Is there in enfold something like a model Element like it is in avada?
What do you mean by “model” element? You might be referring to the Custom Elements Templates (CET). Please check the documentation below for more info about CETs.
// https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
Ismael -
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