Forum Replies Created

Viewing 30 posts - 6,691 through 6,720 (of 67,463 total)
  • Author
    Posts
  • in reply to: Change robots.txt from nodindex nofollow #1425726

    Hey John,

    Thank you for the inquiry.

    The meta tag is added or configured by the Site Kit plugin, which is a plugin from Google. You may need to adjust and reconfigure the settings in the plugin panel, or disable it completely. We also disabled the Discourage search engines from indexing this site option in the Settings > Reading panel.

    Best regards,
    Ismael

    in reply to: Language flags nod visible on mobile #1425725

    Hey Michael,

    Thank you for the inquiry.

    You can bring back the top header or secondary menu using the following css code.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      #header_meta {
        display: block;
      }
    }

    Best regards,
    Ismael

    Hey sinix96,

    Thank you for the inquiry.

    We’ve examined one of the portfolio items and noticed that the uploaded image is only 300x95px (see private field), which is too small for a full-width element like a color section. Please make sure that images uploaded are at least 1600px in width, and select the original or full-size version before using it in sliders or as a background for a color section element.

    Best regards,
    Ismael

    in reply to: Color Section – Images disappeared #1425723

    Hi,

    No problem! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Search box is not displayed properly on mobile.. #1425722

    Hi,

    Hi – yes we are now using a CDN.

    It’s possible that you’re viewing a cached version of the page from your CDN provider without the suggested modification we mentioned above. Temporarily disable the CDN and then recheck the page. Here’s how the search bar appears on our end.

    Screenshot: https://1drv.ms/f/s!AjjTfXSRbKTvgrdCkDtT6tKPjJjppw?e=Uh0bRR

    Best regards,
    Ismael

    in reply to: Dynamic_Avia folder full of thousands of files #1425721

    Hi,

    Thank you for the update.

    1. I created a back up / restore point
    2. I Disabled CSS file merging and compression (Enfold > Performance > File Compression settings)
    3. I added the code provided to functions.php file (At the bottom)
    4. I manually deleted the contents of the dynamic_avia folder

    You may need to resave the theme options in order to regenerate the dynamic stylesheet after deleting the old ones. Please do the steps again, then make sure to resave the theme options afterward. We recommend disabling the cache and compression plugins while testing.

    Best regards,
    Ismael

    in reply to: Photo for Demo startup #1425720

    Hey ArnaudDartois,

    Thank you for the inquiry.

    The demo looks complete when we checked the site. Which demo images are missing? If any of the images are missing, you could manually add them by editing the image elements in the builder.

    Best regards,
    Ismael

    in reply to: new license #1425719

    Hey Tammy,

    Thank you for the inquiry.

    Since version 4.2, significant changes have been made, so you may encounter a few errors when updating to the latest theme version. We strongly recommend creating a backup of your site before performing the update so that you can revert back if necessary. Better yet, you could clone the site to a subdomain, update the theme there, address any errors, and then move the updated version to the live site.

    Best regards,
    Ismael

    in reply to: Page Template Not Loading #1425718

    Hi,

    Thank you for the update.

    Yes, the code needs to be added to the functions.php file. We are not sure why the dynamic css files are not automatically generated when you create a post, but the problem might due to a plugin conflict or server configuration. The provided code should disable this function and load the custom css styles inline instead.

    Best regards,
    Ismael

    in reply to: Masonry Gallery navigation #1425717

    Hi,

    Thank you for the update.

    No Updates available. You are running the latest version! (5.5)
    Check Manually

    You may need to manually update the theme to version 5.6.8 via FTP this time. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Right border by the Grid row? #1425716

    Hey frb1,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Menu Bar Transparency #1425715

    Hey marketingclubhh,

    Thank you for the inquiry.

    You may need to edit the page and adjust the Settings > Layout > Header visibility and transparency settings to the first option. For more info, please check the documentation and video tutorial in the following link.

    // https://kriesi.at/documentation/enfold/header/#contributed-video

    Best regards,
    Ismael

    in reply to: Submenü Abstand #1425661

    Hi,

    Thank you for the info.

    We made a slight adjustment to the css code. The spacing between the menu items should now be corrected. Please make sure to purge the cache and perform a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Portfolie will not save in category #1425659

    Hi,

    Great! Good to know that the problem has been resolved. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cannot access page settings in the Layout Builder. #1425658

    Hey bouncy1234,

    Thank you for the inquiry.

    The sidebar panel is currently inaccessible in Fullscreen mode. However, a fix will be included in the next patch, allowing you to enable the sidebar panel even when Fullscreen mode is active.

    Best regards,
    Ismael

    in reply to: BIG Problem with INP (Interaction to Next Paint) #1425651

    Hi,

    Thank you for the inquiry.

    The best step forward is to implement the suggested improvements outlined by the PageSpeed Insights tool. Begin by addressing the issue of render-blocking resources, which can be done by disabling the Enfold > Performance > File Compression settings. You should also consider exploring alternative compression options like Autoptimize or BWP Minify. Another recommendations is to reduce unused JavaScript, which includes “botano.js” from ionoscloud, Google Tag Manager, and the dynamic footer script. Again, the footer script can be deactivated by adjusting the Enfold > Performance > File Compression settings.

    Next recommendation is to enable gzip compression. Most cache plugins, such as WP Rocket or W3 Total Cache, come with this option by default. If you encounter difficulties, your hosting provider should be able to assist you in enabling gzip compression. In addition to the steps mentioned above, you can follow the recommendations in the following articles.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: reCAPTCHA v3 Not Working in Popup #1425650

    Hi,

    Sorry for the delay. The staging site contains older version of the theme 5.1.1 and 5.2.1. Please upload version 5.6.8 to the site, and keep in touch with the plugin developers for additional assistance.

    Best regards,
    Ismael

    Hey jamesbarrell,

    Thank you for the inquiry.

    We may need to login to the site in order properly check the issue. Please provide the login details in the private field. Have you tried moving the “About Us” menu item to a different position in the menu?

    Best regards,
    Ismael

    in reply to: Submenü Abstand #1425647

    Hi,

    Thank you for the update.

    The css files are still compressed when we checked the site today. Please disable the compression settings in the cache plugin and in the theme at Enfold > Performance > File Compression. Also, please make sure that there is no invalid css code, such as missing closing brackets or semicolons.

    Best regards,
    Ismael

    Hi,

    Thank you for the screenshot.

    We may need to login to the site in order to check the issue further. Please provide the login details for an admin account in the private field.

    Best regards,
    Ismael

    in reply to: do_shortcode not working when logged out #1425645

    Hi,

    That is good to hear! Happy to know that the issue has been resolved. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Add additional link in contact form #1425644

    Hi,

    Thank you for the screenshot.

    Have you tried adding a new “Checkbox” element to the contact form field? Make sure that the Form Element Validation is set to “Is not empty”. The custom links can be added in the Form Element Label field.

    Best regards,
    Ismael

    in reply to: Portfolie will not save in category #1425643

    Hey limedrop,

    Thank you for the inquiry.

    We are able to reproduce the issue with the portfolio categories but we are not yet sure what could be causing it. It’s possible that a plugin is conflicting with the theme. Have you tried temporarily disabling the plugins to investigate?

    Best regards,
    Ismael

    in reply to: Inline popup/lightbox styling #1425642

    Hi,

    Thank you for the update.

    but I would like it to look like a popup that only fills the device screen to about 75% of the space on desktop, but 100% of the space on mobile

    To adjust the size of the lightbox container on desktop view, try to use this css code instead.

    @media only screen and (min-width: 768px) {
    
      /* Add your Desktop Styles here */
      .mfp-ajax-holder .mfp-content,
      .mfp-inline-holder .mfp-content {
        width: 75%;
      }
    }
    
    

    On mobile view, you can add this css to make the lightbox full width again.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .mfp-ajax-holder .mfp-content,
      .mfp-inline-holder .mfp-content {
        width: 100%;
        cursor: auto;
      }
    }

    Please make sure to remove the previous css modifications to get rid of the padding or space around the lightbox.

    Best regards,
    Ismael

    in reply to: Search box is not displayed properly on mobile.. #1425641

    Hi,

    The search bar displays consistently on our end across different sizes. Did you subscribe to a CDN provider? Please try to temporarily disable it or try to check the site on a different device.

    I’m not sure as to the exact process?

    You can disable the file compression settings temporarily (Enfold > Performance > File Compression), just to make sure that the updated resources are loaded. Please refer to the documentation below for more details.

    // https://kriesi.at/documentation/enfold/optimization/#css-and-js-merging

    Best regards,
    Ismael

    in reply to: Masonry Gallery navigation #1425640

    Hey johnsnyderpottery,

    Thank you for the update.

    Did you disable the Lightbox Modal Window from the Enfold > Theme Options panel? We also noticed that the site contains an older version (5.5) of the theme. Please upgrade the theme to version 5.6.8, then toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

    Best regards,
    Ismael

    Hi,

    Glad to know that the suggestion worked! If you have any more questions about the theme, please feel free to open another thread. Congratulations on your new site!

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Color Section – Images disappeared #1425638

    Hi,

    Thank you for the update.

    The account above doesn’t have admin rights, so we were not able to adjust anything. To adjust the style of the post headings, go to the Enfold > Advanced Styling panel and configure the H3 heading element. You can also use this css code.

    .html_elegant-blog #top #wrap_all .avia-content-slider .slide-entry-title {
        color: red;
        font-size: 20px;
        font-weight: normal;
    }

    Best regards,
    Ismael

    in reply to: Page Template Not Loading #1425637

    Hi,

    Thank you for the info.

    The page above is not displaying correctly because the post css file is not found or is not being loaded correctly. This is the error in the console.

    Failed to load resource: the server responded with a status of 404 (Not Found) post-33517.css

    You can add this filter in the functions.php file to temporarily disable the post css option and make sure that the pages display as expected.

    function avf_post_css_create_file_mod( $create )
    {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'avf_post_css_create_file_mod', 10, 1 );

    Best regards,
    Ismael

    Hi!

    Thank you for the update.

    Is there in enfold something like a model Element like it is in avada?

    What do you mean by “model” element? You might be referring to the Custom Elements Templates (CET). Please check the documentation below for more info about CETs.

    // https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

Viewing 30 posts - 6,691 through 6,720 (of 67,463 total)