Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1425243

    Hi,

    The search box is not showing up properly on mobile view.

    It looks like this:

    View post on imgur.com

    It shouldn’t be transparent like this..

    Thanks,

    Harvinder

    #1425282

    Hey ballindigital,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (max-width: 767px) {
    #searchform {
      background: #fff;
    }
    }

    Best regards,
    Rikard

    #1425328

    Hi – that doesn’t seem to have done anything?

    I have cleared the cache..

    Could you check on your end?

    #1425367

    Hi,

    Thank you for the update.

    The modification seems to be displaying correctly on our end. Please make sure to perform a hard refresh, remove the cache or temporarily disable the Enfold > Performance > File Compression settings before checking the page.

    Best regards,
    Ismael

    #1425500

    Hi,

    It’s still showing like this:

    View post on imgur.com

    I’ve tried private and different browsers..

    #1425522

    Hi,

    Thank you for the screenshot.

    We also provided a screenshot of the site in the private field. Please toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets. You can re-enable the file compression settings once you’re done with the modifications.

    Best regards,
    Ismael

    #1425564

    I’m not sure as to the exact process?

    It’s strange because the background is different depending on the page?

    View post on imgur.com

    #1425641

    Hi,

    The search bar displays consistently on our end across different sizes. Did you subscribe to a CDN provider? Please try to temporarily disable it or try to check the site on a different device.

    I’m not sure as to the exact process?

    You can disable the file compression settings temporarily (Enfold > Performance > File Compression), just to make sure that the updated resources are loaded. Please refer to the documentation below for more details.

    // https://kriesi.at/documentation/enfold/optimization/#css-and-js-merging

    Best regards,
    Ismael

    #1425708

    Hi – yes we are now using a CDN.

    So what do we have to do to fix this?

    #1425722

    Hi,

    Hi – yes we are now using a CDN.

    It’s possible that you’re viewing a cached version of the page from your CDN provider without the suggested modification we mentioned above. Temporarily disable the CDN and then recheck the page. Here’s how the search bar appears on our end.

    Screenshot: https://1drv.ms/f/s!AjjTfXSRbKTvgrdCkDtT6tKPjJjppw?e=Uh0bRR

    Best regards,
    Ismael

Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.