Forum Replies Created

Viewing 30 posts - 6,151 through 6,180 (of 67,597 total)
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  • in reply to: buttons don`t work on the cell phone #1434046

    Hey Diana,

    Thank you for the inquiry.

    Please add this css code to decrease the padding of the slider caption container to create more space and adjust the style of the slider buttons on mobile view.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
    
      #top #wrap_all .av-kvs50u-67fae942c84a74078cfcead2fbe75fa9 .avia-slideshow-button {
        width: 100%;
        margin-top: 10px;
      }
    
      #top #wrap_all .av-kvs50u-67fae942c84a74078cfcead2fbe75fa9__0 .container.caption_container .slideshow_align_caption {
        padding-top: 50px !important;
        vertical-align: top;
      }
    }

    Best regards,
    Ismael

    in reply to: Change layout of category archive to masonry style #1434045

    Hey Vera,

    Thank you for opening a new thread and sorry for the confusion.

    For the portfolio entries, you have to modify the taxonomy-portfolio_entries.php and replace the following code with the modification that we provided in the previous thread.

    $grid = new avia_post_grid(
    				array(
    					'linking'			=> '',
    					'columns'			=> '3',
    					'contents'			=> 'title',
    					'sort'				=> 'no',
    					'paginate'			=> 'yes',
    					'set_breadcrumb'	=> false,
    				));
    
    $grid->use_global_query();
    echo $grid->html( '' );
    

    Or replace the content of the file with the following code: https://pastebin.com/Arw15X5z

    Best regards,
    Ismael

    in reply to: Cart text overlaps entry in change address form #1434044

    Hi,

    Thank you for the screenshot.

    Is the issue only visible on mobile view? If so, then you can try this css code to hide the label when the input field is active.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .wc-block-components-form .wc-block-components-text-input.is-active label,
      .wc-block-components-text-input.is-active label {
        opacity: 0;
      }
    }
    

    If the issue is also happening on desktop view, remove the css media query.

      .wc-block-components-form .wc-block-components-text-input.is-active label,
      .wc-block-components-text-input.is-active label {
        opacity: 0;
      }
    

    Best regards,
    Ismael

    in reply to: Mobile Radio buttons on cart #1434043

    Hey designmek,

    Thank you for the inquiry.

    Please add this css code to adjust the space between the radio buttons and the input label.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .wp-block-woocommerce-cart-order-summary-shipping-block .wc-block-components-radio-control .wc-block-components-radio-control__input {
        margin-left: -10px;
      }
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Header Transparency #1434042

    Hey dreamreader,

    Thank you for the inquiry.

    Did you set the Header visibility and transparency settings to Transparent & Glassy Header? If you did, then you can use this css code to adjust the transparency of the header background.

    #top .av_header_glassy.av_header_transparency .header_bg {
        opacity: 0.5;
    }

    Default opacity value is 0.1.

    Best regards,
    Ismael

    in reply to: Video Element not working for youtube videos #1434041

    Hi,

    Thank you for the update.

    We adjusted the URL format for the video element, but it still doesn’t seem to be working. Could you take a quick look and see if embedding is turned off for the video? That might be causing the issue.

    // https://support.google.com/youtube/answer/171780?hl=en#zippy=%2Cturn-on-privacy-enhanced-mode%2Cturn-off-embedding-for-your-videos

    Best regards,
    Ismael

    in reply to: Logo don’t show in mobile screen #1434040

    Hey bcndisseny,

    Thank you for the inquiry.

    The logo looks fine on our end when we checked out the site. We posted a screenshot in the private field. Could you provide a quick screenshot of what you’re seeing?

    Best regards,
    Ismael

    in reply to: WordPress 6.4 & 6.4.1 – Unstable Environment #1434039

    Hi,

    Thank you for the update.

    We were able to reproduce the issue but we are not yet sure what is causing it. Please clone the site to a staging or development environment, switch the installation to debug mode and enable the error logs. Or post the S/FTP details in the private field so that we can debug the issue further.

    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging
    // https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#wp_debug_log

    Best regards,
    Ismael

    in reply to: Blocks are cut at 50% in mobile screen #1434038

    Hey bcndisseny,

    Thank you for the inquiry.

    You can add this css code to adjust the default padding of the cell or column and create more space for the contact form on mobile view.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all .flex_cell.av-c9mynt-bafa8a24bf3e6e0c489a0aa61dc412d0 {
        padding: 20px !important;
      }
    }
    

    Best regards,
    Ismael

    Hey bcndisseny,

    Thank you for the inquiry.

    This seems to be related to the waypoint script, which detects if an element is visible in the viewport and triggers the animation. To work around this issue, you could consider adding more content below the contact form section or enabling the footer widgets. This should create additional scrolling space below the contact form, which may help trigger the waypoint script properly.

    Best regards,
    Ismael

    in reply to: Hi, i need some help for the sorting function #1433786

    Hi,

    Thank you for the update.

    but how can i turn off the overlay on the sorted images which shows at mouse-over the image title?

    Are you asking about the caption overlay? You can disable it by adjusting the settings under Content > Captions > Element Title and Excerpt. Set it to the last option (Display Neither).”

    Best regards,
    Ismael

    in reply to: Empty first line in my html page #1433785

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Custom Field “Hide on sigle entry”, and Gravity Forms #1433784

    Hi,

    Have you tried selecting Add New Custom Field Value Name from the dropdown (https://img.savvyify.com/image/9vVsp)? Then place true or false in the Value field.

    Best regards,
    Ismael

    in reply to: Custom Field “Hide on sigle entry”, and Gravity Forms #1433783

    Hi,

    But I need to give the possibility to choose to show or hide the Featured image of the post also to the user who creates a new Post via Gravity Forms.

    We are not entirely clear on how that works. Could you please explain further?

    Did you replace the placeholder “your_post_type” with the actual name of the post type?

    add_filter('avf_display_featured_image_posttypes', function($post_types) {
       $post_types[] = 'your_post_type';
       return $post_types;
    }, 10, 1);
    

    then I add the custom field “_avia_hide_featured_image” and edit Value “true”, but the response I get is “Please provide a custom field value.”

    Could you please provide a screenshot or a short clip of the error, or the input field where you entered the custom field?

    Best regards,
    Ismael

    in reply to: Enfold Theme Not Working Correctly #1433782

    Hi,


    @divinecurio
    : Please try toggle or temporarily disable the Enfold > Performance > File Compression settings to reload the updated scripts and stylesheets. If you have a cache plugin, make sure to purge the cache or disable it temporarily. Let us know if this helps fix the issue.

    If you need more assistance, you can open a new ticket in the following link: https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    in reply to: Header Phone Number/Extra Info with google translate #1433781

    Hey juncruz562,

    Thank you for the inquiry.

    You can add this css code to center align the text or the phone info.

    .html_header_top #top .av_header_stretch .container {
        display: flex;
        justify-content: center;
    }
    

    Best regards,
    Ismael

    in reply to: Fonts select tab in General Setting causing critical error #1433780

    Hey BrendaSarg,

    Thank you for the inquiry.

    We may need to access the dashboard in order to properly check the issue. Please provide the admin details in the private field and post a short clip of the issue so that we can understand how to reproduce it accurately.

    Best regards,
    Ismael

    in reply to: Custom Field “Hide on sigle entry”, and Gravity Forms #1433771

    Hi,

    Thank you for the update.

    The Featured Image settings should display inside the Layout metabox just under the Header visibility and transparency settings. If you want to control it manually, you can add a new custom field called _avia_hide_featured_image and set the value to true or false.

    Best regards,
    Ismael

    in reply to: cookie banner position #1433770

    Hi,

    Thank you for the inquiry.

    Instead of adding this css modification, have you tried adjusting the Message Bar Position settings in the Enfold > Privacy & Cookies > Cookie Handling tab?

    If you want to proceed with the css code, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: woocommerce product tabs not shown in backend #1433769

    Hey Soulshakin,

    Thank you for the inquiry.

    The content of the product tabs are created automatically based on the content of the product and its attributes, so you cannot edit them manually. If you want to add more tabs, you can use the following filter.

    
    add_filter( 'woocommerce_product_tabs', 'avia_new_product_tab' );
    function avia_new_product_tab( $tabs ) {
        $tabs['desc_tab'] = array(
            'title'     => __( 'Product Description', 'woocommerce' ),
            'priority'  => 50,
            'callback'  => 'avia_new_product_tab_content'
        );
    }
    function avia_new_product_tab_content()  {
        $prod_id = get_the_ID();
        echo ''.get_post_meta($prod_id,'product_description',true).'
    
    ';
    }
    

    Or use the following plugin to modify the tabs.

    // https://wordpress.org/plugins/woocommerce-product-tabs/
    // https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/

    Best regards,
    Ismael

    in reply to: woocommerce products do not work #1433768

    Hey Elena,

    Thank you for the inquiry.

    When attempting to add the product to the cart for the first time, we encountered an error page displaying the following message:

    Error 503 Backend fetch failed
    Backend fetch failed
    
    Guru Meditation:
    XID: 85594832232
    
    Varnish cache server
    

    This appears to be related to a database issue or caching. Next attempts to add the product were successful, and the error did not occur again. We recommend reaching out to your hosting provider to investigate the Varnish cache server or consider temporarily disabling it and see if it changes anything.

    Best regards,
    Ismael

    in reply to: Column to Mobile 1024 Laptop Screen #1433767

    Hi,

    Thank you for the update.

    You have to move the css rule inside the css media query.

    @media only screen and (max-width: 1024px) {
      /* move the css code here */
    }
    

    Please remove the previous the css modifications, then replace it with the following code:

    @media only screen and (max-width: 1024px) {
       .responsive #top #wrap_all .flex_column.av-break-at-tablet, .responsive #top #wrap_all .av-break-at-tablet .flex_cell {
           margin: 0;
           margin-bottom: 20px;
           width: 100%;
           display: block;
           height: auto;
           overflow: hidden;
       }
    }

    Best regards,
    Ismael

    in reply to: Comment Moderation Issue #1433766

    Hey pnamroud,

    Thank you for the inquiry.

    We may need to access the site to fully understand the issue. Could you please create a staging or development version of the site and share the login details in the private field? It’s recommended to deactivate all plugins during testing, so please make sure you have created a backup or restore point for the site before proceeding.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    The title and excerpt are not displaying because the height of the avia-content-slider-inner is limited to 130px. Please remove this css code or adjust it accordingly.

    .avia-content-slider-inner {
        height: 130px !important;
    }
    

    Best regards,
    Ismael

    in reply to: Empty first line in my html page #1433762

    Hi,

    Thank you for the update.

    Do you encounter the same “Blank line before XML declaration” error when you use the validator? Please review your functions.php file and make sure that there are no blank lines before or after the tags. We haven’t encountered this issue previously, so it’s not clear how the blank lines are being added to the rss file.

    Best regards,
    Ismael

    in reply to: Slider behaviour #1433760

    Hey 1x1med2023,

    Thank you for the inquiry.

    It might be an issue with file compression. Please disable the cache plugin temporarily or just disable the cache plugin’s minification or compression settings. Then,= go to Enfold > Performance panel and disable the File Compression settings temporarily. Let us know if this helps fix the issue.

    Best regards,
    Ismael

    in reply to: OVH SERVER AND DEMO THEME #1433759

    Hey damienbecot,

    Thank you for the inquiry.

    We successfully imported the Health demo pages, but the images couldn’t be included, probably due to server restrictions. You’ll need to edit the pages and upload your own images to the elements.

    Best regards,
    Ismael

    in reply to: Contact Form and Cloudflare’s Turnstile CAPTCHA #1433758

    Hi,

    There are currently no plans to implement this feature. But if you wish to implement it yourself, you can start by checking the enfold/framework/php/class-form-generator.php file, particularly the send function. You can also refer to the Google reCAPTCHA implementation in the enfold/framework/php/class-grecaptcha.php file.

    Best regards,
    Ismael

    in reply to: 2Timeline – 2 Different views #1433757

    Hey Diana,

    Thank you for the inquiry.

    The size of the timeline is not the same because the left padding of the the 1st column is set to 100px while the second one is set to 170px. Please try to adjust the padding values and make sure that they are the same for both timeline elements.

    Best regards,
    Ismael

    in reply to: Mega menu submenu container with Woocommerce #1433756

    Hi,

    Thank you for the update.

    The mega menu seems to adjusts correctly when we make it fullwidth. Please remove the previous css code, then replace it with:

    .html_visible_cart #menu-item-2289 .avia_mega_div {
        width: 100vw !important;
    }

    If you want to make this the default width of the mega menu even when the cart is not visible, you can use this code instead.

    #menu-item-2289 .avia_mega_div {
        width: 100vw !important;
    }

    This is how it looks: https://1drv.ms/i/s!AjjTfXSRbKTvgtw3azelDudoyrmGag?e=jsojMm

    Best regards,
    Ismael

Viewing 30 posts - 6,151 through 6,180 (of 67,597 total)