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Viewing 30 posts - 6,181 through 6,210 (of 67,597 total)
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  • in reply to: One page not resolving correctly #1433755

    Hey daves1997,

    Thank you for the inquiry.

    The height of the menu container is set to 88px by default. If you want it adjusted, you can try this css code.

    #header_main .container, .main_menu ul:first-child>li a {
        height: 40px;
        line-height: 40px;
    }
    

    Best regards,
    Ismael

    in reply to: portfolio catagory page adjust #1433754

    Hi,

    Thank you for the info.

    We are not yet sure why the sidebar is duplicated. Did you modify any of the template files? Please provide the S/FTP details in the private field so that we can access the theme files. The Appearance > Theme File Editor is not accessible, so we were not able to check the modification.

    We recommend installing a child theme so that you can move the modifications there.

    // https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Ismael

    in reply to: portfolio category page build #1433753

    Hi,

    Thank you for the update.

    The number of entries displayed on the portfolio category page can also be adjusted by changing the value of the Settings > Reading > Blog pages show at most. Have you tried that?

    Best regards,
    Ismael

    in reply to: Change Layout of Category Pages to Grid Style #1433752

    Hi,

    This seems to be working correctly on our end. What happens when you set the taxonomy to “portfolio_entries”? Please look for this line:

    'taxonomy' => 'category'
    

    Replace it with:

    'taxonomy' => 'portfolio_entries'
    

    If you’re still having trouble, please open a different thread and post the login details in the private field.

    Best regards,
    Ismael

    in reply to: Phone number and google translate widget text color #1433751

    Hi!

    Thank you for the inquiry.

    Are you referring to the “Excellent, Caring, and Accessible Healthcare ” in the top header? You can add the following css code to set the color of the text to black.

    #top #header_meta a, #top #header_meta li, #top #header_meta .phone-info {
        color: #000000;
    }
    

    Best regards,
    Ismael

    in reply to: Change Layout of Category Pages to Grid Style #1433669

    Hi,

    Thank you for the info.

    Please remove the filter in the functions.php file and replace the modification in the archive.php file with the following:

    $atts =array (
    				'link' => 
    				array (
    				  0 => 'category',
    				),
    				'term_rel' => 'IN',
    				'wc_prod_visible' => '',
    				'wc_prod_hidden' => 'hide',
    				'wc_prod_featured' => '',
    				'prod_order_by' => '',
    				'prod_order' => '',
    				'date_filter' => '',
    				'date_filter_start' => '',
    				'date_filter_end' => '',
    				'date_filter_format' => 'yy/mm/dd',
    				'period_filter_unit_1' => '1',
    				'period_filter_unit_2' => 'year',
    				'page_element_filter' => '',
    				'sort' => 'yes',
    				'query_orderby' => 'date',
    				'query_order' => 'DESC',
    				'caption_elements' => 'title excerpt',
    				'caption_styling' => '',
    				'caption_display' => 'always',
    				'img_copyright' => '',
    				'size' => 'fixed masonry',
    				'orientation' => '',
    				'image_size' => 'masonry',
    				'gap' => '1px',
    				'columns' => 'flexible',
    				'av-desktop-columns' => '',
    				'av-medium-columns' => '',
    				'av-small-columns' => '',
    				'av-mini-columns' => '',
    				'items' => '12',
    				'paginate' => 'none',
    				'color' => '',
    				'custom_bg' => '',
    				'img_copyright_font' => '',
    				'av-desktop-font-img_copyright_font' => '',
    				'av-medium-font-img_copyright_font' => '',
    				'av-small-font-img_copyright_font' => '',
    				'av-mini-font-img_copyright_font' => '',
    				'img_copyright_color' => '',
    				'img_copyright_bg' => '',
    				'animation' => 'active',
    				'animation_duration' => '',
    				'animation_custom_bg_color' => '',
    				'animation_custom_bg_color_multi_list' => '',
    				'animation_z_index_curtain' => '100',
    				'overlay_fx' => 'active',
    				'img_scrset' => '',
    				'lazy_loading' => 'disabled',
    				'av-desktop-hide' => '',
    				'av-medium-hide' => '',
    				'av-small-hide' => '',
    				'av-mini-hide' => '',
    				'alb_description' => '',
    				'id' => '',
    				'custom_class' => '',
    				'template_class' => '',
    				'element_template' => '',
    				'one_element_template' => '',
    				'show_locked_options_fakeArg' => '',
    				'av_uid' => 'av-3lh7ch',
    				'sc_version' => '1.0',
    				'ids' => false,
    				'action' => false,
    				'post_type' => 
    				array (
    				  'post' => 'post',
    				  'page' => 'page',
    				  'attachment' => 'attachment',
    				  'revision' => 'revision',
    				  'nav_menu_item' => 'nav_menu_item',
    				  'custom_css' => 'custom_css',
    				  'customize_changeset' => 'customize_changeset',
    				  'oembed_cache' => 'oembed_cache',
    				  'user_request' => 'user_request',
    				  'wp_block' => 'wp_block',
    				  'wp_template' => 'wp_template',
    				  'wp_template_part' => 'wp_template_part',
    				  'wp_global_styles' => 'wp_global_styles',
    				  'wp_navigation' => 'wp_navigation',
    				  'acf-taxonomy' => 'acf-taxonomy',
    				  'acf-post-type' => 'acf-post-type',
    				  'acf-field-group' => 'acf-field-group',
    				  'acf-field' => 'acf-field',
    				  'product' => 'product',
    				  'product_variation' => 'product_variation',
    				  'shop_order' => 'shop_order',
    				  'shop_order_refund' => 'shop_order_refund',
    				  'shop_coupon' => 'shop_coupon',
    				  'shop_order_placehold' => 'shop_order_placehold',
    				  'alb_elements' => 'alb_elements',
    				  'alb_custom_layout' => 'alb_custom_layout',
    				  'rm_content_editor' => 'rm_content_editor',
    				  'portfolio' => 'portfolio',
    				  'avia_framework_post' => 'avia_framework_post',
    				),
    				'offset' => 0,
    				'container_links' => 'active',
    				'link_dest' => '',
    				'lightbox_text' => '',
    				'container_class' => 'av-masonry-entries',
    				'auto_ratio' => 1.7,
    				'set_breadcrumb' => true,
    				'custom_markup' => '',
    				'taxonomy' => 'category',
    				'categories' => 
    				array (
    				),
    			);
    
    	        $blog = new avia_masonry($atts);
    			$blog->get_element_styles();
    			$blog->query_entries();
    
    	        echo '<div class="entry-content-wrapper">' . $blog->html() . '</div>';
    

    Also, you have to make sure that Grid Layout is selected in the Enfold > Blog Layout > Blog Layout settings.

    Best regards,
    Ismael

    Hey ermington,

    Thank you for the inquiry.

    The theme has its own Table of Contents (TOC) widget, which automatically detects heading tags (h1, h2 etc) on the page. You can find the widget in the Appearance > Widgets panel.

    Best regards,
    Ismael

    in reply to: Missing Transparency Options Tab #1433661

    Hi,

    Thank you for the inquiry.

    The transparency options have been relocated to the Enfold > Theme Options > Transparency Logo Options section. Please make sure that the theme is updated to version 5.6.10.

    Best regards,
    Ismael

    in reply to: Jerking columns when hovering #1433660

    Hi,

    Thank you for the short clip.

    Have you tried testing it on a different browser, or have you checked if JavaScript is disabled in your browser settings? We’ve provided a short clip showing how the columns behave on our end. Please check the private field.

    Best regards,
    Ismael

    in reply to: Fatal error with button row #1433659

    Hi,

    You’re welcome! Glad we could be of help. Unfortunately, we’re still not sure about what caused the problem with the Button Row element. It might be the content or special characters but we can’t be sure. Let us know if you have more questions about the theme.

    Thanks for the dinner offer! Have a nice day!

    Best regards,
    Ismael

    in reply to: Contact form and emails senrt from the contact form #1433658

    Hey StephenStamp,

    Thank you for the inquiry.

    This option is not available in the default contact form, unfortunately. However, you can try using plugins like Contact Form 7 or WPForms. With these plugins, you can install one of their extensions to create custom templates. Please check the links below.

    // https://wordpress.org/plugins/cf7-email-template-builder/
    // https://wpforms.com/wpforms-1-1-3-custom-email-templates-form-notification-and-confirmation-updates/

    Best regards,
    Ismael

    in reply to: Freaking slider #1433656

    Hey Michael,

    Thank you for the inquiry.

    Did you enable the Advanced > Slider Animation > Slideshow Autorotation settings? Please try to disable the option to prevent the slider from transitioning on its own.

    Best regards,
    Ismael

    in reply to: Request to check page editing errors (Avia Layout Builder) #1433654

    Hi,

    The dashboard is still inaccessible on our end. Please contact your hosting provider and request them to allow access to the site. This is the error message that we encountered when we attempt to access the dashboard.

    Forbidden
    You don’t have permission to access /wp-admin on this server.

    Best regards,
    Ismael

    in reply to: tables column widths #1433653

    Hi,

    Also, your new code you sent has destroyed the layout in the Desktop view.

    Did you add this css code?

    div .avia-table {
        background: transparent;
        width: 100%;
        clear: both;
        margin: 30px 0;
        table-layout: fixed;
    }
    

    If you didn’t add it, please include this css code to override the default style. Or post the login details in the private field so that we can add the modifications for you.

    div .avia-table {
    table-layout: auto;
    }
    

    Aren’t you checking the code before you are sending it out? This is getting quite frustrating.

    Yes, we always check the modifications before sending it out to the users. The table seems to be displaying as it should when we checked the site on mobile view. Please check the screenshot in the private field.

    I will tag the rest of the team so that they can check the modifications.

    Best regards,
    Ismael

    in reply to: Enfold Child Facebook Likebox and Social Profiles #1433649

    Hey paddyodor,

    Thank you for the inquiry.

    The Facebook widget seems to be displaying correctly when we checked the site on MS Edge. Please refer to the screenshot provided in the private field. Did you figure out the issue?

    Best regards,
    Ismael

    in reply to: Borlabs Content Blocker (Video) vs. Enfold #1433647

    Hey sarahw149,

    Thank you for the inquiry.

    We may need to inspect the site and inspect the elements directly in order to provide an appropriate solution. Please post the site URL in the private field.

    Best regards,
    Ismael

    in reply to: portfolio catagory page adjust #1433645

    Hi,

    1.) Did you install any plugins related to the sidebar or widgets? The widgets should NOT be duplicated by default.

    2.) We recommend installing a child theme and place the filter in the child theme’s functions.php file. You can also try to add the filter around line 51, just below this code.

    if( isset( $avia_config['use_child_theme_functions_only'] ) )
    {
    	return;
    }

    Best regards,
    Ismael

    in reply to: Hi, i need some help for the sorting function #1433644

    Hey StarSolutions,

    Thank you for the inquiry.

    You can manually adjust the order of the portfolio items by setting the Content > Sorting > Order by settings to Page Order and specifying the value of the Order attribute for each portfolio item.

    // https://wordpress.com/support/pages/page-attributes/

    To enable the Order field for the portfolio items, make sure to add this code to the functions.php file.

    /* Change portfolio post type settings */
    function avf_portfolio_cpt_args_mod($args) {
    	$args['supports'][] = 'page-attributes';
    	return $args;
    }
    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod');
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Have you also enabled file compression on WPFC? Try enabling the plugin but keep css, js, and html minification and compression turned off.

    Best regards,
    Ismael

    in reply to: avia-modal-inner-content does not load #1433640

    Hey tycrawf0rd,

    Thank you for the inquiry.

    We may need to access the dashboard in order to properly check the issue. Please provide the site URL and login details in the private field. What is the version of the theme? Please make sure that the theme is upgraded to version 5.6.10.

    Best regards,
    Ismael

    in reply to: Link from last Table entry carrying over the next section #1433637

    Hey SandraSquires,

    Thank you for the inquiry.

    We didn’t find any table element in the page. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Mega menu submenu container with Woocommerce #1433634

    Hi,

    Thank you for the update.

    We are not yet sure what is causing the issue, but you can temporarily fix it by adding this css code.

    .html_visible_cart #menu-item-2289 .avia_mega_div {
        opacity: 1 !important;
        display: block !important;
        left: -210px !important;
    }

    Best regards,
    Ismael

    in reply to: Custom Field “Hide on sigle entry”, and Gravity Forms #1433633

    Hey Oriano,

    Thank you for the inquiry.

    The Featured Image option is only available for posts or portfolio items. If you want to add this option to your own custom post type, you can use the avf_display_featured_image_posttypes filter in the functions.php file.

    add_filter('avf_display_featured_image_posttypes', function($post_types) {
       $post_types[] = 'your_post_type';
       return $post_types;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Enfold – Portfolio Grid Element #1433632

    Hey Francesco,

    Thank you for the inquiry.

    You can add this filter in the functions.php file to adjust the query of the portfolio grid element and display the items in random order.

    function avia_post_grid_query_mod($query)
    {
      $query['orderby'] = 'rand';
      return $query;
    }
    add_filter('avia_post_grid_query','avia_post_grid_query_mod', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Column to Mobile 1024 Laptop Screen #1433631

    Hi,

    Thank you for the screenshot.

    Please replace the css rule inside the css media query with the following.

    .responsive #top #wrap_all .flex_column.av-break-at-tablet, .responsive #top #wrap_all .av-break-at-tablet .flex_cell {
        margin: 0;
        margin-bottom: 20px;
        width: 100%;
        display: block;
        height: auto;
        overflow: hidden;
    }
    

    We just set the height to auto and overflow property to hidden.

    Best regards,
    Ismael

    in reply to: Change Layout of Category Pages to Grid Style #1433628

    Hi,

    is it also possible to change the layout of category archive pages to “masonry”?


    @Vera
    : This option is not available by default but you can modify the archive.php file. Look for this code:

    $blog = new avia_post_slider($atts);
                                $blog->query_entries();
    

    Replace it with:

    $blog = new avia_masonry($atts);
    				           $blog->extract_terms();
    				           $blog->query_entries();
    				           $output .= $blog->html();
    

    Then add this code in the functions.php file:

    add_filter( 'avia_masonry_entries_query', 'avia_masonry_query_func', 10, 2);
    function avia_masonry_query_func( $query, $params ) {
    	global $wp_query;
        $term = $wp_query->get_queried_object();
    	$tax = $term->taxonomy;
    	$cat = get_query_var('cat');
    	$catarray = array();
    	$category = get_category($cat);
    	$catarray[] = $category->term_id;
    
    	$query['tax_query'] = array( 	array( 	'taxonomy' 	=> $tax,
    									'field' 	=> 'id',
    									'terms' 	=> $catarray,
    									'operator' 	=> 'IN'));
        return $query;
    }
    

    Best regards,
    Ismael

    in reply to: portfolio category page build #1433627

    Hey Yaphoon,

    Thank you for the inquiry.

    Are you trying to add title tags to the portfolio items? This should be automatically added to the template, but if you want to manually specify it, you can install SEO plugins like Yoast or AIOSEO.

    // https://wordpress.org/plugins/all-in-one-seo-pack/
    // https://wordpress.org/plugins/wordpress-seo/
    // https://yoast.com/page-titles-seo/

    You can increase the posts number by adjusting the value of the Settings > Reading > Blog pages show at most field.

    Best regards,
    Ismael

    in reply to: reverse order latest portfolio widget #1433446

    Hi,

    Thank you for the update.

    You can add the order and orderby parameters to the query.

    {
    $new_query = array(
    'posts_per_page'	=> $count,
    'orderby' => 'date',
    'order' => 'ASC',
    'tax_query'			=> array(
    		array(
    			'taxonomy'	=> $this->avia_term,
    			'field'		=> 'id',
    			'terms'		=> explode( ',', $cat ),
    			'operator'	=> 'IN'
    		)
    	)
    );
    }
    

    Unfortunately, it’s not possible to override the file in the child theme.

    Best regards,
    Ismael

    in reply to: Portfolio grid filter categories styling #1433445

    Hi,

    Glad to know that you managed to adjust the style of the sort buttons. Your modifications are actually the same as the ones we provided above, so it’s quite odd that the modification didn’t work. Anyway, to align the sort buttons to the center, you can add this css code:

    #top .sort_by_cat {
        width: 100%;
        display: flex;
        justify-content: center;
    }
    

    And to increase the size of the grid items, you can adjust the Column count settings in the Styling > Columns tab.

    Best regards,
    Ismael

    in reply to: Cache keeps the old song coming to the fore. #1433444

    Hi,

    This is what we are seeing on our end (see private field). Have you subscribed to a CDN? It’s possible that it is delivering the old version of the site

    Best regards,
    Ismael

Viewing 30 posts - 6,181 through 6,210 (of 67,597 total)