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Viewing 30 posts - 58,441 through 58,470 (of 67,591 total)
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  • in reply to: Enfold Theme Won't Reflect Update – Child Theme #271622

    Hey!

    Thank you for the update.

    You’re not seeing the accordion slider on the advance layout builder? Note that the accordion slider is under Meda Elements panel. Please try to remove browser cache then test it again. If possible test it on another browser or computer.

    Regards,
    Ismael

    in reply to: Tooltip – Pop Up / Down #271621

    Hey Alex!

    Thank you for using the theme.

    Yes, that is possible but the task at hand is quite involved. Regretfully, this particular request is beyond the scope of support and is not a theme related issue. You need to hire a freelance developer to add the feature for you. Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.

    If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.

    Regards,
    Ismael

    in reply to: Fullwidth mansory gallery inside tabs #271619

    Hi d!

    Thank you for visiting the support forum!

    Please post the actual page where you place fullwidth masonry inside the tab. We don’t recommend this modification because masonry elements are meant to be full width and in doing so might break the layout of the theme. You might need to investigate this particular issue on your own or hire someone to modify the avia elements for you.

    Cheers!
    Ismael

    in reply to: text color question #271617

    Hey!

    Thank you for the info.

    Do you mind providing an actual link where this is happening? Make sure that you place Yigit’s css snippet at the very bottom of Quick CSS or custom.css. If that doesn’t work please try this:

    h1 a, h2 a, h3 a, h4 a, h5 a, h6 a { color: black !important; }
    

    Regards,
    Ismael

    in reply to: Avia Layout Builder Not Working #271616

    Hey!

    Thank you for the update.


    @dkg_husse
    : Do you mind providing a screenshot of the issue? When you edit a page then switch to advance layout builder, is it loading endlessly or is it completely blank? If it is the latter, please click Screen Options then enable the Avia Builder option.

    Regards,
    Ismael

    in reply to: WPML Flags and Icon in text boxes #271612

    Hey!

    Thank you for the screenshot.

    Please add this on Quick CSS or custom.css:

    .avia_wpml_language_switch {
    max-width: none;
    width: 500px;
    }
    
    .avia_wpml_language_switch li span.language_translated {
    display: block;
    float: left;
    }
    
    .avia_wpml_language_switch li .language_flag {
    display: block;
    float: left;
    }

    Adjust the width if necessary.

    Regards,
    Ismael

    in reply to: layerslider not working after theme update #271607

    Hi wigglebutt!

    Thank you for using the theme.

    Have you tried uploading the images again? Please delete the image on the Media Library then upload them again on the layer slider.

    Cheers!
    Ismael

    in reply to: error issues with masonry_entries.php on line 33 #271603

    Hi!

    Thank you for using the theme.

    I’m sorry but we’re really not sure of the problem. Do you have Enfold on both sites? Have you tried deleting the session file on the tmp directory?

    Best regards,
    Ismael

    in reply to: Add a Google font to use for Headings, Menu #271598

    Hey!

    Thank you for the update.

    Actually there is none but In case you have any questions, please take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. Watch some of our Video Tutorials to learn more about the different aspect of the theme. You can also search the forums for queries that has been answered before that might be related to your problem.

    If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page. :)

    Best regards,
    Ismael

    in reply to: The text is not showing up in my slider. #271592

    Hey farrdesign79!

    Thank you for the link.

    What text are you referring to? It is actually much better if you use graphic text instead of actual text like the demo. They are much more responsive and you’ll have more control over the quality of the font.

    Regards,
    Ismael

    Hi!

    Thank you for the info.

    Do you mind creating a dummy test page with the full width masonry? If possible, list some of the post items that are included on the sorting categories that doesn’t show. Post the login details here and set it as a private reply. We’ll inspect it on our end.

    Regards,
    Ismael

    in reply to: Removing unused plugins #271586

    Hey!

    Thank you for the update.

    You can actually remove the layer slider with this on functions.php. Place it at the very bottom:

    add_theme_support( 'deactivate_layerslider' );
    

    Cheers!
    Ismael

    in reply to: Customizing Blog Layout #270939

    Hi!

    Thank you for the update.

    You’ll have to use the Quick CSS field but if you’re working on a multi-language website, it is best that you place the css modifications on custom.css file to affect both languages. Checking on the website, the headlines are already using the Oswald font and the body fonts are already set to Lucida Sans.

    Regards,
    Ismael

    in reply to: Main Menu Icons – part2 #270936

    Hi!

    Thank you for visiting the support forum!

    We checked the website on IE8, 9 and 10 and the icon is working fine. What is the screen resolution of your monitor?

    Regards,
    Ismael

    in reply to: Sort By Name / Display Products page #270932

    Hi!

    Thank you for the link.

    The css snippet is working fine on our end. Please use this:

    div .product-sorting {
    display: none !important;
    opacity: 0 !important;
    }

    Regards,
    Ismael

    in reply to: Mit einem Mal sind Related Posts verschwunden #270928

    Hi!

    Thank you for using the theme.

    Related posts are set for posts with the same post tags. You’ll need to add the same tags for posts if you want the related post section to show. If you want, you can set the related section to show by category instead of tags. Edit includes > related-posts.php, find this code on line 71:

    $my_query = get_posts(
                                array(
                                    'tag__in' => $tag_ids,
                                    'post_type' => get_post_type($this_id),
                                    'showposts'=>$postcount, 'ignore_sticky_posts'=>1,
                                    'orderby'=>'rand',
                                    'post__not_in' => array($this_id))
                                );

    Replace it with:

    
    $cat_ids = array();
    		$categories = get_the_category($this_id);
    
    		if($categories)
    		{
    			foreach($categories as $category) 
    			{
    				$cat_ids[] = $category->term_id;
    			}
    		}
    
            $my_query = get_posts(
    		array(
    			'tag__in' => $tag_ids,
    			'category__in' => $cat_ids,
    			'post_type' => get_post_type($this_id),
    			'showposts'=>$postcount, 'ignore_sticky_posts'=>1,
    			'orderby'=>'rand',
    			'post__not_in' => array($this_id))
    		);
    

    Best regards,
    Ismael

    in reply to: Enfold Showcase #270924

    Hi!

    As always, thank you all for using the theme!


    @miobeeno
    : Nice font graphic. The logo is sweet!

    @Pete: Where can I find those ladies? Good job on the website. :)


    @thehuyle
    : Piano Fingers page looks great. Those kids are geniuses.

    @Jean: It doesn’t look like Enfold at all. Awesome job on the modifications. :)


    @Raymmar
    : You can try Envato Studio or Werkpress for further customization.

    Regards,
    Ismael

    Hi!

    Thank you for the update.


    @cogitocorp
    : You’re not using the latest version of the theme. Please download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    in reply to: Problem with Fullwidth Masonry #270922

    Hey!

    Thank you for the info.

    I checked the website again on Chrome and Firefox Windows and this is what I see. All three items are present on the test page:

    Please remove browser or test it on another computer.

    Best regards,
    Ismael

    in reply to: Sticky Header on standard android 4.3. browser #270913

    Hey anna-leo!

    Thank you for using the theme.

    Can you please post a screenshot? What is the exact model of your Andoid tablet and the screen resolution? I’ll ask Josue if he can check it on his Android phone. Please try this on Quick CSS or custom.css:

    .html_header_top.html_header_sticky.avia-android #header {
    position: relative;
    }

    Regards,
    Ismael

    in reply to: Position price per unit #270910

    Hey!

    Thank you for the update but it’ll be great if you can translate that in English.

    Anyway, please use this to fix the price per unit positioning. Replace the code Dude suggested above:

    span.price-per-unit.price-per-unit-loop {
    position: relative;
    float: left;
    clear: both;
    width: 100%;
    }

    Regards,
    Ismael

    in reply to: Displaying Problem – Smaller Monitor #270904

    Hey!

    Thank you for using the theme.

    If I am not mistaken, you’re referring to the logo alignment. Please use this on Quick CSS or custom.css:

    .html_header_top.html_logo_center.avia-msie .logo {
    position: relative;
    text-align: center;
    width: 100%;
    }
    
    .html_header_top.html_logo_center.avia-msie .logo img {
    -webkit-transform: initial;
    display: inline-block;
    }
    
    .html_header_top.html_bottom_nav_header.avia-msie .main_menu ul:first-child>li a {;
    font-size: 12px;
    padding: 2px 15px 0px 15px;
    }

    Cheers!
    Ismael

    in reply to: Fullwidth Masonry Gallery thumbnail size #270119

    Hey!

    Thank you for the update.

    We would like to see the actual website. If you don’t mind, please post the website url here. On what browser and OS are you testing this with? Make sure that you’re running the latest version of the theme, 2.7.1.

    Cheers!
    Ismael

    Hi!

    Thank you for the update.

    Please post the website url here, we would like to check the search page. Make sure that you’re running the latest version of the theme. If possible, please create a dummy test page then add a dummy content on the Excerpt meta box. Name the page “Dummy Search Page” so that we can search it for testing purposes.

    Regards,
    Ismael

    in reply to: Problem with Portfolio Grid #270115

    Hi!

    Thank you for the update.

    @Pedro: Glad it is working now. :)


    @12stone
    : Do you mind providing a link to the actual website? We would like to inspect it. If possible, post the register-staff.php code on pastebin.com so that we can review it. Maybe, you missed something.

    Cheers!
    Ismael

    in reply to: Error Message #270112

    Hey!

    Thank you for the update.

    Please download the wp files again and overwrite your installation. Maybe, you accidentally override the index.php file on the wp root directory. If possible, please download the theme again and override the old theme files via FTP.

    Regards,
    Ismael

    in reply to: BBPress Missing Styling #270110

    Hey!

    Thank you for the update.

    I checked the website again but it’s not using the latest version of the theme. Please download version 2.7.1 from your themeforest account then update the theme via FTP. Refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Ismael

    in reply to: Slider trouble in live version #270108

    Hi ahirschel!

    Thank you for using the theme.

    The #266915 is the reply id so we can’t locate that thread. Please post the actual url of the thread here. We would like to review it for possible solutions. You’re using a very old version of the theme, 2.4.5. Please download the latest version from your themeforest account then update the theme via FTP. Refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    Hey!

    Thank you for the link.

    I’m sorry but I don’t see anything unusual on the installation, not sure of the issue yet. Have you tried deactivating the plugins? If you don’t mind, we would like to check the dashboard and if possible deactivate the plugins while testing the site. Is that ok? Please post the login details here and set it as a private reply.

    Cheers!
    Ismael

    Hey!

    Alright. Please let us know if it works. I’ll keep this thread open for now.

    Cheers!
    Ismael

Viewing 30 posts - 58,441 through 58,470 (of 67,591 total)