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Hi!
Thank you for the access.
It doesn’t seem to be happening when I checked the website using Chrome Windows 8. I created multiple icon boxes and they’re not reverting back to the default content when I update the element. Please try to remove browser cache then reload the page a few times. If possible, please test it on another browser or computer. This is the test page that I created: http://quoted.wpengine.com/wp-admin/post.php?post=3051&action=edit&message=1 (hosted on WPengine)
Regards,
IsmaelHi pgh!
Thank you for using the theme.
Do you mind if we take a look at the actual website? I’m sure we can fix the extra elements via CSS. Please add this on Quick CSS or custom.css if you want the logo centered on smaller screen sizes.
@media only screen and (max-width: 767px) { .responsive.html_header_top.html_logo_center .logo { left: 50%; -webkit-transform: translate(-50%, 0); -moz-transform: translate(-50%, 0); -ms-transform: translate(-50%, 0); transform: translate(-50%, 0); margin: 0; position: relative; } }Regards,
IsmaelHey camkristis!
Thank you for visiting the support forum!
The content slider is broken even on Chrome and Firefox Windows 8. Please deactivate all plugins then then test the content slider again. If possible, please create a test page then insert the content slider with dummy data for testing purposes.
Regards,
IsmaelHi!
You should probably use this if you want a centered image on the text block:
#top .my_bordered_box { text-align: center; }If that doesn’t work, add a an aligncenter class on the img html tag. Something like this:
<img class="aligncenter" src="IMAGE URL HERE">Cheers!
IsmaelHey!
Thank you for the update.
I checked the website on IE8 and 9 and the content is readable. What I noticed is that the header has a transparent background. Please use this on Quick CSS or custom.css to fix it:
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div { background: #fff; opacity: 1; filter: alpha(opacity=100); }Best regards,
IsmaelHey!
Thank you for using the theme!
Actually, you can produce the icon shortcode using the shortcode wand on the default editor then paste that before the menu item label. Glad the forum community is helping each other out.
Cheers!
IsmaelHi sagash!
Thank you for visiting the support forum!
Regretfully, this particular request is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.
Regards,
IsmaelHi ramansenvato!
Thank you for using the theme.
Do you mind if we take a look at the actual page with the issue? Make sure that you’re running the latest patch of the theme, 2.7.1.
Regards,
IsmaelHey!
Thank you for using the theme!
Pages that are built using the advance layout builder utilize shortcodes so it is normal that you’ll have an xml file with pages built with shortcodes. I’m not sure if it is possible to convert those shortcodes to their actual html form. Please wait for Dude to respond again. I’m sure he will have a better explanation.
Regards,
IsmaelHey DJQuad!
Thank you for using the theme!
I’m sorry but it’s not possible to sort the blog grid by category but you can sort them by date published. Add this on functions.php:
add_filter('avia_post_slide_query','avia_change_grid_order', 10, 2); function avia_change_grid_order($query, $params) { $query['orderby'] = 'date'; $query['order'] = 'DESC'; return $query; }Best regards,
IsmaelHey!
Thank you for using the update.
Please follow Dude’s suggestion about separating the background image from the actual text. Use the fullscreen slider then add the slider image. Edit the image and place the text graphic using html tags on the Caption Text field. Something like this:
<img src="CAPTION TEXT GRAPHIC URL HERE">Add this css snippet in order to resize the slider image:
.avia-fullscreen-slider .avia-slideshow>ul>li { background-size: 100% 100%; }Cheers!
IsmaelHey!
Thank you for the update.
Like anyone else is saying here, the site loads fine on my end even though I have the suckiest internet connection that you can ever imagine. You might want to optimize the website a bit. Usually minimizing the image file sizes and number of plugins that you install will greatly improve the performance. These are the things that you can do to optimize the website speed and page load courtesy of the wordpress community:
1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile.I hope that helps.
Regards,
IsmaelHey David!
Thank you for visiting the support forum!
I’m sorry but I may not be understanding you clearly. Do you mind providing a screenshot or the link to an actual page with the example? Are you referring to the image overlay effect when you hover over an image? We’ll be happy to provide you with a solution once we have a better understanding of the issue.
Regards,
IsmaelHey dwrh!
Thank you for visiting the support forum!
You can use this css snippet on Quick CSS or custom.css:
.portfolio-preview-title { font-size: 25px; font-family: 'Open Sans', 'HelveticaNeue', 'Helvetica Neue', Helvetica, Arial, sans-serif; color: red !important; }Best regards,
IsmaelHi!
Thank you for the update.
Do you mind providing us with the login details? Please set it as a private reply. Is it ok if we deactivate all plugins while debugging the issue? We don’t want to mess with the plugin settings while trying to figure out the problem.
Cheers!
IsmaelHi!
Glad we could help. You can also try @Flikk’s suggestion about adding custom css selector to give you more control over the design and layout of the theme.
Regards,
IsmaelHey!
Glad you figured it out. In case you have any questions, please take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. Watch some of our Video Tutorials to learn more about the different aspect of the theme. You can also search the forums for queries that has been answered before that might be related to your problem.
If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page. :)
Regards,
IsmaelHey DalandanUX!
Thank you for using the theme.
Do you mind providing a link to the actual page with the slider? A screenshot of what you’re trying to achieve will help. A quick question, are you still having issues with pages not going full width even though you set it as full width? Did you add any html tags on any elements? Maybe, you forgot to close the html tags leading to a broken layout.
Best regards,
IsmaelHey!
Thank you for using the theme!
@Flikk is correct, you can edit the color section then look for the For Developers: Section ID field. Add a unique id for the color section. For example, use bg-transparent. Add this on Quick CSS or custom.css:#bg-transparent { background-color: transparent; }Aside from that, you’ll need to set the background color of the main and wrap_all container to transparent:
#main, .html_stretched #wrap_all { background-color: transparent; }Best regards,
IsmaelHi!
Glad @Flikk could help. If you have any questions regarding the theme, let us know. We’ll be happy to help.
Regards,
IsmaelHey!
Thank you for the update.
Yes, I can see the issue now but I can’t reproduce it on my end. The icon box link for page is working fine on our end. Is it ok if we deactivate all plugins while working on your website? We don’t want to mess up your plugin settings. If possible, deactivate the plugins yourself, see if the page list works again.
Best regards,
IsmaelHey!
Thank you for using the theme.
Please go to Enfold > Header Layout > Mobile Menu > Header Mobile Menu activation. Select the second option then save changes. This will force the theme to show the mobile menu on screen sizes lower than 989px.
Best regards,
IsmaelHey!
Thank you for using the theme.
Flikk is right, it is best that you create a child theme in order to override the form styling on the child theme’s style.css. You can also override the form styling on Quick CSS or custom.css. Note that you can find all form css codes on css > base.css.
Cheers!
IsmaelHey!
Thank you for using the theme.
1.) We will need to see the actual page where the image is located. Please post the page url here.
2.) Please try to specify the absolute url where the font is located. and make sure that you have access to all the font format. For example, you can try this:
@font-face { font-family: 'Gotham Black'; src: url('http://www.mywebsite.com/wp-content/themes/enfold/fonts/GothamHTF/GothamHTF-Black.otf') src: url('http://www.mywebsite.com/wp-content/themes/enfold/fonts/GothamHTF/GothamHTF-Black.eot?#iefix') format('embedded-opentype'), url('http://www.mywebsite.com/wp-content/themes/enfold/fonts/GothamHTF/GothamHTF-Black.woff') format('woff'), url('http://www.mywebsite.com/wp-content/themes/enfold/fonts/GothamHTF/GothamHTF-Black.ttf') format('truetype'), url('http://www.mywebsite.com/wp-content/themes/enfold/GothamHTF/GothamHTF-Black.svg#GothamHTF-Black') format('svg'); font-weight: normal; font-style: normal; }3.) The advance layout builder doesn’t support posts. Please watch this video: https://vimeo.com/64996057
You need to edit config-templatebuilder > avia-template-builder > config > meta.php, find this code:
array( 'title' =>__('Avia Layout Builder','avia_framework' ), 'id'=>'avia_builder', 'page'=>array('portfolio','page'), 'context'=>'normal', 'priority'=>'high', 'expandable'=>true ),Replace it with:
array( 'title' =>__('Avia Layout Builder','avia_framework' ), 'id'=>'avia_builder', 'page'=>array('portfolio','page', 'post'), 'context'=>'normal', 'priority'=>'high', 'expandable'=>true ),We won’t be able to provide support for any related issues that may occur if you add the advance layout builder to posts.
Cheers!
IsmaelHi QwikThinkers!
Thank you for using the theme!
There are lots of script errors on the website and it is probably cause by W3 Total Cache minify feature. Please disable the option then use this plugin instead: http://wordpress.org/plugins/bwp-minify/
Add this on functions.php to exclude the custom.css file:
add_filter('bwp_minify_style_ignore', 'exclude_my_css'); function exclude_my_css($excluded) { $excluded = array('avia-custom'); return $excluded; }Regards,
IsmaelHi!
Thank you for the link.
I’m sorry but I’m not sure why it’s not working on IE8. Do you have a minify plugin? Please deactivate all plugins then check it again. If you don’t have the latest version of the theme, download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
IsmaelHi jlarmen!
Thank you for using the theme!
Where do you want to use the image? The theme crops the image into small thumbnails and set it to different elements of the theme accordingly. You can set the crop parameter to false if you want to prevent wp from cutting the edges of the image. For example, edit functions.php, find this code on line 101:
$avia_config['imgSize']['entry_with_sidebar'] = array('width'=>710, 'height'=>270); // big images for blog and page entriesReplace it with:
$avia_config['imgSize']['entry_with_sidebar'] = array('width'=>710, 'height'=>270, 'crop'=>false); // big images for blog and page entriesRegenerate the thumbnails or upload it again. We’ll need to know where exactly are you trying to use the image so that we can point you on the right direction.
Regards,
IsmaelHi!
Sorry for the delay.
For clarification, what do you mean when you say “links section”? Is it the main menu? Do you mind providing us with a screenshot? Checking on the website, the icon lists elements are working fine. Make sure that you set the main menu as Enfold Main Menu on Appearance > Menus panel.
Best regards,
Ismael
