Hey!

Thank you for using the theme.

Let us know how it goes. Actually, the option Slideshow Image and Video Size option doesn’t resize the actual slider but it gives you the option to choose from different thumbnail sizes.

Cheers!
Ismael

Hey!

Thank you for using the theme!

@jdrake: If you don’t mind, please open your own thread. Did you add any css modifications? Add this on Quick CSS or custom.css:

#top .av-main-nav ul a {
padding-left: 10px;
}

.header_color .main_menu ul:first-child >li > ul, #top .header_color .avia_mega_div > .sub-menu {
max-width: 100px;
}

Anyway, nice website. :)

Regards,
Ismael

Hey annebetts!

Thank you for visiting the support forum!

Did you extract the actual enfold zip from the themeforest zip package? Please download the theme again from your themeforest account then upload the theme files via FTP. Refer to this link: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Best regards,
Ismael

Hi tredition!

Thank you for using the theme!

We would like to see the page where this is happening. Please post the the website url here then we’ll check it.

Cheers!
Ismael

Hey!

Thank you for the update.

First of all, please empty the plugin cache then add this on Quick CSS or custom.css just to make sure that there are no padding on top of the main container:

.html_header_top.html_header_sticky #top #wrap_all #main {
padding-top: 0;
}

Cheers!
Ismael

Hey!

Thank you for the update.

On what version of the browser and OS are you testing this with? I tested this on Chrome Windows 8 and the cart shows fine:

Regards,
Ismael

Hey ASteynes!

Thank you for visiting the support forum! Glad you like the theme.

If you don’t mind, we would like to see the actual website. Did you recently update to WP 3.9? If you did, make sure that you’re running the latest version of the theme which is 2.7.1. If you can provide us with a screenshot of the issue, that will be great. You can use imgur, dropbox, clipular etc to post a screenshot.

Regards,
Ismael

Hey!

Thank you for the update.

There is a plugin that is rendering some containers which contains the “juiz_sps_links” class and it might be in conflict with the theme. Please deactivate all plugins then test it again. If possible, keep the plugins deactivated then we’ll check the website.

Best regards,
Ismael

Hey!

Thank you for the info.

Front end means the actual website preview. I tested the shortcode that you pasted on the layers slider and the checkmark shows properly. As expected, only the shortcode show on the layer slider preview. Make sure that you added the shortcode on the HTML / Video / Audio layer. Do you mind if we take a look at the actual website?

Best regards,
Ismael

Hey!

Thank you for the update.

Safari Version 5.1.10 (6534.59.10) is a 7 year old piece of software. It’s even older than IE8 so, regretfully, the theme doesn’t support that browser.

Best regards,
Ismael

Hi Morris!

Thank you for visiting the support forum!

Do you mind if we take a look at the website? Please use media query on Quick CSS to define another height for mobile device.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */

}

Best regards,
Ismael

Hey!

I’m sorry if the suggestions are not working. I set the header background to fixed instead of scroll and it seems to fixed the issue on my end. Please check,

Best regards,
Ismael

Hi!

Thank you for using the theme!

I checked the website on Chrome Windows 8, resize the browser screen and the logo is very small. Did you modify the css codes suggested above?

@media only screen and (max-width: 767px) {
.responsive .logo a, .responsive .logo img {
max-width: 85%;
height: auto!important;
margin-top: 5px!important;
}
}

If that doesn’t work, please add this below the code above:

@media only screen and (max-width: 767px) {
.avia-android .logo a, .avia-android .logo img, .avia-iphone .logo a, .avia-iphone .logo img {
max-width: 43%;
height: auto!important;
margin-top: 5px!important;
}
}

Cheers!
Ismael

Hey!

Glad it is fixed. If you have any questions, let us know. :)

Best regards,
Ismael

Hi!

Thank you for the update.

You can only use WordPress versions that are officially released. Please refer to this link on how to downgrade wordpress: http://etuts.org/manually-downgrade-wordpress/

Another thing that you can do is to use the WP Migrate DB plugin. Export the database then override the WP core files.

Best regards,
Ismael