Forum Replies Created
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AuthorPosts
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Hi hermelina!
Thank you for using the theme!
If you don’t mind, we would like to see the actual page with the promobox. We’ll provide you with the css snippet once we have taken a look at the page.
Regards,
IsmaelHey lovetyh!
Thank you for visiting the support forum!
You can try to utilize the prettyPhoto lightbox’s inline content feature or find a plugin on the wordpress plugin directory . Please refer to this link for more info: http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/
Regards,
IsmaelHey thehijinx!
Thank you for using the theme!
I checked the website and the layer slider is working properly. First slide is “Our Products and Services” with the huge truck as background, is that correct?
Best regards,
IsmaelHey lovetyh!
As always, thank you for using the theme!
You can use the body page id to modify elements on a specific page. In order to find the current page id, you can use firebug or google chrome’s inspect element. Look for the body class id. It looks something like this:

On the example above, the page id is page-id-734. Use that along with the object’s selector that you’re trying to modify. Something like this:
.page-id-734 .iconbox_top .iconbox_content { min-height: 220px; }I hope this helps.
Cheers!
IsmaelHi!
Thank you for the info.
We’re really not sure why the color section on the pagehttp://amusementux.com/color-section-test-all/ doesn’t render properly like the ones on http://amusementux.com/color-section-test-nested/ and http://amusementux.com/color-section-test/. Did you modify anything on the theme files? If possible, please post the ftp details here and set it as a private reply. I’ll ask Kriesi and Dude to check the thread.
You can vote or post the ALB feature on the Feature Requests page.
Cheers!
IsmaelHey blizzmarketing!
Thank you for visiting the support forum!
First of all, you’re using a very old version of the theme, 2.4.5. The fix provided might not work. Please download the latest version 2.8.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
IsmaelJune 5, 2014 at 6:20 am in reply to: Anchor "Drow Otuside The Lines" and color bar to the header #274951Hey!
Thank you for the access.
Regretfully, the login details are incorrect. Please check. The do_shortcode function is not working because you’re using apostrophe instead of quotation marks. Please use this:
echo do_shortcode("[av_section color='main_color' custom_bg='#dc2d68' src='' attachment='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' min_height='' padding='no-padding' shadow='no-border-styling' id=''][/av_section]");Regards,
IsmaelJune 5, 2014 at 6:12 am in reply to: Enfold 2.7 mobile: WMPL switch – incorrect position bug , mobile menu disappear #274949Hi!
Thank you for the link.
Please add this on Quick CSS or custom.css to move the phone number below the flags:
@media only screen and (max-width: 767px) { .responsive .phone-info { margin-top: 30px; } }Regards,
IsmaelHi envapk2!
Thank you for using the theme!
Please try to change the thumbnail size settings on Settings > Media > Large size. Set the width and height to 9999 then regenerate the thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi!
Thank you for the update.
Please post a link to the actual page with the layer slider. Refer to this link for more info about the layer slider: http://www.youtube.com/playlist?list=PLOwPTOEVVjq746keXleor1YOsB6LYQi7r
Cheers!
IsmaelHi paulrus!
Thank you for visiting the support forum!
That is the blog style value saved within the database. You can find it on includes > admin > register-admin-options.php on line 1286:
( 'Multi Author Blog (displays Gravatar of the article author beside the entry and feature images above)', 'avia_framework' ) =>'multi-big', __( 'Single Author, small preview Pic (no author picture is displayed, feature image is small)', 'avia_framework' ) =>'single-small', __( 'Single Author, big preview Pic (no author picture is displayed, feature image is big)', 'avia_framework' ) =>'single-big', __( 'Grid Layout', 'avia_framework' ) =>'blog-grid', __( 'Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page)', 'avia_framework') =>'custom', ));Cheers!
IsmaelJune 5, 2014 at 5:33 am in reply to: Add HTML to text box on page – disappears after updating page #274944Hey lisa_intesolv!
Thank you for the link.
First of all, you’re using a very old version of the theme, 2.5.4. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
After the update, try to add the HTML codes using the Code Block element.
Best regards,
IsmaelHi investmentwriter!
Thank you for using the theme!
Do you mind if we take a look at the actual page? Note that we don’t provide support for third party plugins but the case might be related to simple css issue so we might be able to help you with it.
Regards,
IsmaelHi!
Thank you for the update.
I’m sorry but you really need to update the theme to Enfold 2.8.1 in order to fix the issues brought by WP 3.9 and the latest update of Woocommerce. In order to avoid this incident, please create a change log of the modifications or use a child theme.
Cheers!
IsmaelJune 5, 2014 at 5:18 am in reply to: Masonry element does not work for Blog page using Safari #274938Hey nrggirl888!
Thank you for visiting the support forum!
This is the first time that we encountered this issue. If you don’t mind, please post the website url here so that we can inspect it. Deactivate all plugins then test the masonry or blog page again.
Regards,
IsmaelHey debbienz!
Thank you for using the the theme!
1.) You can change the h2 styling on Enfold > Advanced Styling panel. Add this on Quick CSS or custom.css:
h2 { text-transform: none; }2.) For the menu links, again, go to Enfold > Advanced Styling panel then edit the Main Menu Links element.
Regards,
IsmaelHey!
Thank you for the update.
Yes, just copy and paste the uploads folder from the dev site to the production site. :)
Cheers!
IsmaelJune 5, 2014 at 5:11 am in reply to: How To Add A Bgd color & or a Bgd img to the overall site in resposive mode #274934Hey diamex94!
Thank you for visiting the support forum!
In order to have a page background, you need to set the theme layout to Boxed. Go to Enfold > General Styling. Look for the Use stretched or boxed layout? option then select the Boxed Layout. New options like Background Image will appear. If you can provide us with a screenshot of what you’re trying to accomplish, we’ll be happy to provide you with a better solution.
Cheers!
IsmaelJune 5, 2014 at 4:04 am in reply to: Menu disappears on mobile layout + gray area under Layer Slider on Mobile #274919Hey!
Thank you for the update.
Please go to Enfold > Header Layout > Mobile Menu. Choose the second option on Header Mobile Menu activation settings. Save changes. If possible, please deactivate the contact form 7 plugin then test the site again.
Best regards,
IsmaelHey!
Thank you for the info.
Please add this on Quick CSS or custom.css to set a minimum height for the logo inner container:
div.avia-content-slider-inner { min-height: 75px !important; }Best regards,
IsmaelHey!
Thank you for the access.
The pagination doesn’t seem to work when you use the advance layout builder, might be because you’re using 2.7.1. I reset the Blog Style to Multi author and the pagination works again. Please update the theme to 2.8.1. Check the page 2 of the blog here: http://gok.wpengine.com/nieuws/page/2/ (hosted on WPengine)
Cheers!
IsmaelHi miovision!
Thank you for using the theme!
Please add this on Quick CSS or custom.css to change the portfolio title:
.main_color .grid-entry-title { color: red; font-size: 20px; font-weight: bold; }Use this for the excerpt:
.grid-entry-excerpt { color: blue; font-size: 15px; font-style: normal; }Cheers!
IsmaelHey!
Thank you for using the theme.
The theme adds a 30px top and bottom margin for elements that you added first. Try to add this on Quick CSS or custom.css:
body .container_wrap .hr.avia-builder-el-first { margin: 0; }Cheers!
IsmaelHi Rupert!
Thank you for visiting the support forum!
1.) The layer slider is showing fine on Chrome Windows 8 but the transition is a bit slow. Decrease the Slide delay for each slide.
2.) On what browser and OS is your client testing the website? It doesn’t look like that on our end. It looks good by the way.
3.) The round icons at the bottom looks fine too. This is what we see on Chrome Windows 8:

4.) What is the screen or monitor resolution of your client’s computer? The drop down looks good and we don’t see any reason why you have to extend it.
Regards,
IsmaelHey koanga!
Thank you for visiting the support forum!
You can adjust the left and right padding of the menu in order to increase the width. Add this on Quick CSS or custom.css:
.av-main-nav > li > a { padding: 0 18px; }Try to adjust the menu position with this:
.av-main-nav-wrap { position: relative; top: 20px; }Adjust the top position. You can also use negative value.
Best regards,
IsmaelHey jazbird!
Thank you for using the theme!
I checked the website on iPad view or at least iPad screen size and it’s not overlapping the menu. Did you fix this? Anyway, awesome website. Good job! :)
Best regards,
IsmaelJune 5, 2014 at 3:11 am in reply to: Increase height of the header, but keep transparency mode. #274899Hi Jean-Francois!
Thank you for visiting the support forum!
You can set the page to transparent header then go to Enfold > Header Layout > Header Layout panel. Look for the Header Size then set it to custom px value. Set the height of the header then add this on Quick CSS or custom.css:
.html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 0; }Regards,
IsmaelHi!
Thank you for the update.
Please edit the slider then set the Slide Transition again for each slide. If that doesn’t work, please post the login details here and set it as a private reply. If possible, give us a link the previous thread where you set the first layer as background.
Best regards,
IsmaelHi membermaster!
Thank you for visiting the support forum!
Right now, there is no option to change the layout of the archive page. The layout will depend on the setting that you select on Enfold > Blog Layout > Blog Style. Add this on functions.php in order to set the archive page to Single author, big preview blog style:
add_filter('avf_blog_style','avia_change_archive_blog_layout', 10, 2); function avia_change_archive_blog_layout($layout, $context){ if($context == 'archive') $layout = 'single-big'; return $layout; } add_filter( 'post-format-standard', 'avia_category_content_filter', 15, 1); function avia_category_content_filter($current_post) { if(!is_single()) { $current_post['content'] = get_the_excerpt(); $current_post['content'] .= '<div class="read-more-link"><a href="'.get_permalink().'" class="more-link">'.__('Read more','avia_framework').'<span class="more-link-arrow"> →</span></a></div>'; } return $current_post; }Regards,
Ismael -
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