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  • #1241319
    Florens_Shoes
    Participant

    I don’t know how to clean that page from this code.
    I have disabled and removed Visual composer.
    I don’t have woocommerce files on Enfold Child.

    ### WordPress Environment ###

    WordPress address (URL): https://outlet.florens.it
    Site address (URL): https://outlet.florens.it
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: it_IT
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.20
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.3.3
    WC Database Prefix: vmktf_
    Dimensione totale database: 93.65MB
    Dimensione dati database: 69.08MB
    Dimensione indice database: 24.57MB
    vmktf_woocommerce_sessions: Dati: 0.03MB + indice: 0.02MB + motore InnoDB
    vmktf_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    vmktf_woocommerce_order_items: Dati: 0.09MB + indice: 0.05MB + motore InnoDB
    vmktf_woocommerce_order_itemmeta: Dati: 1.52MB + indice: 0.42MB + motore InnoDB
    vmktf_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    vmktf_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    vmktf_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    vmktf_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_actionscheduler_actions: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
    vmktf_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_actionscheduler_logs: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_adtribes_my_conversions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_blogmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_blogs: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_comments: Dati: 0.28MB + indice: 0.30MB + motore InnoDB
    vmktf_ewwwio_images: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
    vmktf_ewwwio_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_hustle_modules: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_hustle_modules_meta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    vmktf_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_icl_languages_translations: Dati: 0.20MB + indice: 0.14MB + motore InnoDB
    vmktf_icl_locale_map: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_icl_mo_files_domains: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_icl_strings: Dati: 4.52MB + indice: 7.23MB + motore InnoDB
    vmktf_icl_string_packages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_icl_string_pages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_string_positions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_string_translations: Dati: 5.52MB + indice: 2.52MB + motore InnoDB
    vmktf_icl_string_urls: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_translate: Dati: 1.52MB + indice: 0.05MB + motore InnoDB
    vmktf_icl_translate_job: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_icl_translations: Dati: 0.45MB + indice: 1.17MB + motore InnoDB
    vmktf_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_icl_translation_status: Dati: 1.52MB + indice: 0.05MB + motore InnoDB
    vmktf_layerslider: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_layerslider_revisions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_newsletter: Dati: 0.25MB + indice: 0.09MB + motore InnoDB
    vmktf_newsletter_emails: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
    vmktf_newsletter_sent: Dati: 1.52MB + indice: 0.66MB + motore InnoDB
    vmktf_newsletter_stats: Dati: 1.52MB + indice: 0.41MB + motore InnoDB
    vmktf_newsletter_user_logs: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    vmktf_nf_objectmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_nf_objects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_nf_relationships: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_ninja_forms_fav_fields: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    vmktf_ninja_forms_fields: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_optins: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_optin_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_options: Dati: 5.52MB + indice: 0.20MB + motore InnoDB
    vmktf_pmxe_exports: Dati: 0.23MB + indice: 0.00MB + motore InnoDB
    vmktf_pmxe_google_cats: Dati: 0.39MB + indice: 0.00MB + motore InnoDB
    vmktf_pmxe_posts: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
    vmktf_pmxe_templates: Dati: 0.03MB + indice: 0.00MB + motore InnoDB
    vmktf_pmxi_files: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    vmktf_pmxi_history: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    vmktf_pmxi_images: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
    vmktf_pmxi_imports: Dati: 3.20MB + indice: 0.00MB + motore MyISAM
    vmktf_pmxi_posts: Dati: 0.07MB + indice: 0.03MB + motore MyISAM
    vmktf_pmxi_templates: Dati: 0.02MB + indice: 0.00MB + motore MyISAM
    vmktf_postmeta: Dati: 18.55MB + indice: 6.03MB + motore InnoDB
    vmktf_posts: Dati: 3.52MB + indice: 0.86MB + motore InnoDB
    vmktf_pp_login_builder: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_pp_password_reset_builder: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_pp_registration_builder: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_registration_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_revslider_css: Dati: 0.14MB + indice: 0.02MB + motore InnoDB
    vmktf_revslider_layer_animations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_revslider_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_revslider_sliders: Dati: 0.08MB + indice: 0.02MB + motore InnoDB
    vmktf_revslider_slides: Dati: 0.17MB + indice: 0.02MB + motore InnoDB
    vmktf_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_signups: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    vmktf_site: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_sitemeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_smush_dir_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_taxonomymeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_term_relationships: Dati: 0.09MB + indice: 0.06MB + motore InnoDB
    vmktf_term_taxonomy: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
    vmktf_uji_counter: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_uji_subscriptions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_usermeta: Dati: 0.48MB + indice: 0.50MB + motore InnoDB
    vmktf_users: Dati: 0.06MB + indice: 0.05MB + motore InnoDB
    vmktf_vtprd_purchase_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_vtprd_purchase_log_product: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_vtprd_purchase_log_product_rule: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_waiting: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    vmktf_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    vmktf_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_wc_product_meta_lookup: Dati: 0.27MB + indice: 0.64MB + motore InnoDB
    vmktf_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wfblockediplog: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wfblocks7: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wfconfig: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
    vmktf_wfcrawlers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wffilechanges: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wffilemods: Dati: 4.52MB + indice: 0.00MB + motore InnoDB
    vmktf_wfhits: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    vmktf_wfhoover: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_wfissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    vmktf_wfknownfilelist: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
    vmktf_wflivetraffichuman: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wflocs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wflogins: Dati: 0.30MB + indice: 0.14MB + motore InnoDB
    vmktf_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wfnotifications: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wfpendingissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    vmktf_wfreversecache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wfsnipcache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    vmktf_wfstatus: Dati: 0.16MB + indice: 0.11MB + motore InnoDB
    vmktf_wftrafficrates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wow_countdowns_free: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    vmktf_wpie_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    vmktf_wsluserscontacts: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_wslusersprofiles: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_yoast_indexable: Dati: 2.52MB + indice: 0.72MB + motore InnoDB
    vmktf_yoast_indexable_hierarchy: Dati: 0.06MB + indice: 0.05MB + motore InnoDB
    vmktf_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    vmktf_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    vmktf_yoast_seo_links: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
    vmktf_yoast_seo_meta: Dati: 1.52MB + indice: 0.00MB + motore InnoDB

    ### Post Type Counts ###

    attachment: 2526
    avia_framework_post: 33
    boxzilla-box: 12
    custom_css: 3
    customize_changeset: 25
    flamingo_contact: 24
    flamingo_inbound: 61
    footer: 2
    mc4wp-form: 2
    nav_menu_item: 142
    nf_sub: 14
    oembed_cache: 7
    page: 42
    popup: 1
    popup_theme: 6
    post: 15
    product: 41
    product_variation: 453
    product-feed: 1
    revision: 275
    shop_coupon: 67
    shop_order: 265
    shop_order_refund: 9
    sidebar: 2
    vc_settings_preset: 2
    wcct_countdown: 1
    wpcdt_countdown: 1
    wpcf7_contact_form: 7
    xlwcty_thankyou: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (16) ###

    Boxzilla: by ibericode – 3.2.23
    Classic Editor: by Contributori WordPress – 1.6
    Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.3
    Duplica pagina: by mndpsingh287 – 4.2
    Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    Google Customer Reviews for WooCommerce: by eCreations – 2.6.12 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    Private Store For WooCommerce: by CodeIncept – 1.0.3 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    SG Optimizer: by SiteGround – 5.6.5
    WebP Converter for Media: by Mateusz Gbiorczyk – 1.4.2
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.85 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce Extra Charges To Payment Gateway (Standard): by hemsingh1 – 1.0.12.9 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    Wordfence Security: by Wordfence – 7.4.10
    Yoast SEO: by Team Yoast – 14.8.1
    Smush: by WPMU DEV – 3.6.3

    ### Inactive Plugins (14) ###

    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.5
    Contact Form 7: by Takayuki Miyoshi – 5.2.1
    Disable Gutenberg: by Jeff Starr – 2.2
    Envato Market: by Envato – 2.0.3
    HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.1
    Magic Embeds: by Miguel Sirvent – 3.0.8
    Mr. Tailor Extender: by GetBowtied – 1.3.7
    Newsletter: by Stefano Lissa & The Newsletter Team – 6.8.5
    NextMove Lite – Thank You Page for WooCommerce: by XLPlugins – 2.12.0 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WooCommerce Product Feed Manager: by RexTheme – 5.38 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WP All Export: by Soflyy – 1.2.7
    WP All Import – WooCommerce Add-On Pro: by Soflyy – 3.2.2 – Versione installata non testata con versione attiva di WooCommerce 4.4.1
    WP All Import Pro: by Soflyy – 4.6.1
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.1

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔

    ### WC Pages ###

    Shop base: #7458 – /collezione/
    Carrello: #42865 – /carrello/
    Pagamento: #7452 – /completa-transazione/
    Il mio account: #7442 – /my-account/
    Termini e condizioni: #44134 – /condizioni-generali-di-vendita/

    ### Theme ###

    Name: Enfold Child
    Version: 1.0
    Author URL: http://kriesi.at
    Child Theme: ✔
    Parent Theme Name: Enfold
    Parent Theme Version: 4.7.4
    Parent Theme Author URL: https://kriesi.at
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Completato: 46
    Oldest: 2020-07-30 10:39:24 +0200
    Newest: 2020-08-26 17:36:36 +0200

    In attesa: 1
    Oldest: 2020-08-29 05:13:58 +0200
    Newest: 2020-08-29 05:13:58 +0200

    `

    #1238734

    Hi Stevo,

    Thanks for that, but I’m getting blocked by Wordfence:

    Block Reason: Access from your area has been temporarily limited for security reasons.

    Do you think you can lift that ban for the countries listed in private until we have looked at your site? If not then please let us know which countries are not blocked.

    Best regards,
    Rikard

    #1238482

    Will try to explain situation precisely: When I restorre backup from 9 of August it works ok, but after updating wordpress or fastest cache or jetpack it stops, last version of the theme also doesnt help…

    For now I have deactivated wordfence plugin to make it easier for you too go to admin panel.

    #1238454

    Hey loganfive,

    Thank you for the inquiry.

    Do you receive a lot of these emails, and is it from the same IP address? There are a lot of ways to prevent spam but one thing that usually works is to blacklist the IP addresses where the blank messages came from. We recommend installing a security plugins such as WordFence, Sucuri Security or All In One WP Security & Firewall to filter out the site traffic and block activities from suspected IP addresses.

    Did you enable the contact form’s spam protection or the Google ReCAPTCHA option?

    // https://kriesi.at/documentation/enfold/contact-form/#what-is-captcha

    Best regards,
    Ismael

    #1235607

    Hey trezaei,

    Wordfence is blocking me from viewing the site:

    Your access to this site has been limited by the site owner
    Your access to this service has been limited. (HTTP response code 503)

    If you think you have been blocked in error, contact the owner of this site for assistance.

    Please make sure that you are running the latest version (4.7.6.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that is not the problem then please post admin login details in private so that we can have a closer look. If you could whitelist the countries in private then that would be great too.

    Best regards,
    Rikard

    #1234373

    In the meantime, as I also don’t have Wordfence on my site, you can take a look at the problem there if you like. Login info in previous comment.

    #1234328

    Hi,

    Sorry for the troubles. We got locked out of the dashboard by Wordfence while checking the cookie consent. Please disable the security plugin temporarily so that we can check the issue properly.

    Your access to this site has been temporarily limited by the site owner

    Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)

    If you think you have been blocked in error, contact the owner of this site for assistance.

    Best regards,
    Ismael

    #1231602

    Hi,
    Sorry for the late reply and thanks for the link. I tried to login but WordFence locked me out. Please see the Private Content area.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, I was unable to login seems WordFence blocked me, please white list my IP in the Private Content area.

    Best regards,
    Mike

    #1228797

    Hi jim-cp,

    The login details seem to still be working, but we’re being block by Wordfence. Could you lift that block or let us know which IP ranges are allowed to access your site please?

    Best regards,
    Rikard

    Hi Rikard
    Thanks very much for the support fella – I tried commenting out the PHP-version-related lines from .htacess and it killed the site, so I had to put them back in.
    Anyway, I don’t want to waste any more of your time. After spending a few hours removing and re-installing plug-ins, changing themes etc the site seemed stable with just a few core plug-ins so I gave up and backed off. This morning after seeing your reply I got brave and tried adding Yoast and Wordfence and the site’s stayed up. I’ve zero idea what fixed it, if it really is fixed, but please close this topic off mate. My best guess is something on Hostgator’s platform caused it, but no idea what.
    Cheers, Jay

    nc30parts
    Participant

    Hi guys
    I’ve upgraded the PHP version on my hostgator shared hosting site (ourtour.co.uk) to 7.3, which killed the site.
    After working with hostgator support we worked out one or more plug-ins were causing the issue. After removing Wordfence and Yoast SEO the site loaded again. I’m now trying to find an SEO plug-in which works with the site, but every time I activate any of these I get the white screen of death:
    Yoast SEO
    All in One SEO Pack
    WordPress SEO Plugin – Rank Math
    If I change the theme from Enfold to Twenty Twenty then the site loads with any one of these plug-ins activated, so the issue seems to be a conflict between Enfold and the SEO plug-in, which wasn’t an issue with PHP 5.4, but occurs with PHP 7.3.
    Enfold is up-to-date, as is the core and all of my plug-ins (the following plug-ins are active):
    Advanced Ads
    Akismet Anti-Spam
    All In One WP Security
    Enhanced Text Widget
    Featured Images in RSS for Mailchimp & Other Email
    GDPR Cookie Consent
    MC4WP: Mailchimp for WordPress
    VaultPress
    WP Mail SMTP
    WPFront Notification Bar
    Any ideas would be appreciated. Thanks, Jason

    #1226208

    In reply to: Images non-clickable

    Hi Mike,

    Good to hear from you! Many thanks for looking into this on my behalf. I have deactivated WordFence Security, so you should be able to log in using the details in the Private Content area. The image which needs to be non-clickable, is the very last one on the page PUBLICATIONS.
    May I be so bold as to ask your advice on the following: if I want to make an image click through immediately to a PDF link (image no. 12 – immediately before the portrait which is already non-clickable and image no. 17 – immediately below no. 12, featuring a group on top of a staircase), is that a simple operation?

    Hope to hear from you soon!

    All the best, Iain

    #1226205

    In reply to: Images non-clickable

    Hi,
    Sorry for the late reply, Thanks for the link to your site, on your blog page, linked below, I see the middle image is not clickable, which other entry should not be clickable?
    I tried the login you posted but it didn’t work and I received an WordFence “you have been blocked” error. That is ok, because I don’t need to login to write the solution for you, but if it helps I have included my IP address for you to whitelist.
    If it is easier for you to take a screenshot and draw which ones to make not clickable, you can add screenshots by uploading your images to a service such as https://savvyify.com/img/ and pasting the html code, or link given in your post or the Private Content area.

    Best regards,
    Mike

    #1225780

    Additional:
    All themes and plugins are updated… I have only installed Wordfence, Akismet Spam, Updraft and Health Check & Troubleshooting

    #1219579

    Hi,

    Apologies for the delay, YOAST is compatible with Enfold so it shouldn’t be a problem. Are you running any security plugins such as WordFence? Also,are you running the latest version?

    Best regards,
    Jordan Shannon

    #1219104

    Hi,

    Its running 4.7.4 which I updated it to before asking for support.

    I am not aware of any SSL issues as the certificate was just renewed. I do have Wordfence with 2FA activated so perhaps thats why you were unable to access the site? I can deactivate this for you if you are able to take a look?

    Earier one of your colleagues accessed the site as you will see above but asked for the FTP access which I have provided but since then I didn’t hear back.

    Thanks

    #1217058

    Hi Ismael,
    Thanks for your reply, But even when I turn Wordfence off this third-party-request does show up.
    Any further ideas?

    #1217057

    Hi Ismael,
    Thanks for your reply, But even when I turn Wordfence off this third-party-request does show up.
    Any further ideas?

    #1217036

    Hey mai,

    Thank you for the inquiry.

    Looks like a script to prevent spam or fraud, so it’s possible that the scripts were added by WordFence. Do you see these scripts when the security plugin is disabled?

    Best regards,
    Ismael

    #1216332

    Victoria,

    I disabled Wordfence, CSS and JavaScript Merging and I cleared the cache after, still not working properly. I also just updated to the latest release of Enfold.

    It is not working for me on an iPhone w/ the Chrome Browser App to give you more information. Sometimes I can get an item to show in the cart and when I get that to happen I can get to the checkout (this doesn’t happen every time), but when I tested this time, I added a product to the cart and it worked, but when I added a second item into the cart it got rid of the first item and replaced it with the newer item. Then I tried to add another item to see if I could repeat it and it ended up removing both items.

    EDIT*: Also not working on iOS Edge or Safari

    Thanks,
    Darren

    • This reply was modified 5 years, 7 months ago by darrenpace.
    #1216182

    Hi darrenpace,

    Please disable Wordfence, CSS, and JavaScript merging and see if the issue persists.

    Best regards,
    Victoria

    #1216051

    Hi,

    Thank you for the patience.

    We tried to login to the site but got locked out because of WordFence. Can you disable it temporarily?

    It’s possible that the links are still there, but only invisible because the font color changes to the color of the background after applying the link. Are there white spaces or gap in place of the blue text after applying the link?

    Best regards,
    Ismael

    #1213645

    I haven’t altered anything on the Wordfence plugin lately, it shouldn’t be related and disabling the Wordfence plugin just to be able to edit a Page with your builder is not a sane solution….

    #1213638

    Hi ggafos,

    Please disable Wordfence and see if the issue persists.

    Best regards,
    Victoria

    #1212278
    Yigit
    Keymaster

    Hi,

    We wanted to create this thread as a channel to share the fixes that will be included in upcoming updates and known issues that are being worked on.

    Preview for upcoming version 7.2:

    • Feature: added support for WooCommerce Brands on single product pages
    • Feature: new ALB Element “Product Brands”
    • Feature: new ALB Element “Product Brands List”
    • fixed: CSS for WooCommerce lock symbols in password fields
    • Updated: css and js minification scripts without gulp in folder /dev

    Current fixes for upcoming version 7.1.4 are as following ( last update 2024-11-18 ):

    • tweak: force clear cache to reload css and js files after theme options update
    • fixed: Warning: Undefined array key “trail_end” in /enfold/includes/helpers/helper-template-logic.php on line 210
    • Patchstack team Broken Access Control vulnerability report: fixed in ajax search

    DEVELOPERS:

    • added: filter ‘avf_default_container_tag_textblock’ – allows to modify the Text Block container tag
    • added: filter ‘avf_before_force_clear_caches’ – shortcut clear cache and use own functions
    • added: action ‘ava_force_clear_caches’ – called when finished with clear cache

    Fixes for released version 7.1.3 are as following:

    • tweak: Center reCaptcha V2 when Contact Form labels are centered
    • fixed: ALB Team Member CET cannot be saved
    • accessibility: add an option to replace section tag by div in ALB textblock
    • Patchstack team XSS vulnerability report: column and cell link fixed
    • PHP 8.3 compatibility: fixed filesize <= 0 problem in function avia_backend_create_file()
    • removed: Support for plugin “One Click Accessibility”

    Fixes for released version 7.1.2 are as following:

    • feature: added Product Review Tab to Enfold Combo Widget
    • accessibility: replace empty hidden cookie reload anchor link with span
    • tweak: add a check for options array to be an array in function avia_get_option()
    • tweak: Add padding and background color to ALB Textblock
    • tweak: ALB Postslider – fixed inconsistent postdate when excerpt contains whitespace characters
    • tweak: make the string “Please wait a few seconds and dont reload the page….” translatable
    • performance: refactor code in ..\config-templatebuilder\avia-template-builder\php\base-classes\class-popup-templates-base.php function replace_templates()
    • fixed: misaligned ALB Gallery Navigation Arrows
    • fixed: query monitor message avia_element_js missing dependency on theme options page
    • PHP 8.4 compatibility: fix deprecation notices for nullable types in function parameters
    • Updated: Layerslider 7.15.1

    DEVELOPERS:

    • tweak: add byRef to parameters array of apply_filters_ref_array() calls
    • fixed: BigCommerce Masonry issue

    Fixes for released version 7.1.1 are as following:

    • tweak: Clean up options descriptions in theme options – added “read more” – section
    • tweak: Clean up options descriptions in ALB modal popup – added “read more” – section
    • tweak: replace checkboxes with toggles in ALB modal popup
    • fixed: Uncaught TypeError: can’t access property “applyFilters”, obj is undefined in../enfold/js/avia-js.js (window[‘wp’].hooks)
    • fixed: Warning: Undefined property: stdClass::$ID in ../enfold/includes/config-enfold/functions-enfold.php on line 860 + 862
    • fixed: ALB Audio Player cannot edit playlist when bundled Layerslider is deactivated
    • fixed: CSS in preview in theme options page “Header”
    • fixed: CSS with cart icon and transparent header
    • fixed: CSS for svg icons in header to inherit Advanced Styling CSS options
    • fixed: class-modal-elements.php select endtag missing /
    • Updated: Layerslider 7.14.4
    • updated: sync all language files (7.1.1)

    DEVELOPERS:

    • added: theme support “avia_alb_checkbox_toggles”
    • added: filter ‘avf_theme_option_desc_chars’ – allows to modify svg icons for additional description text
    • added: filter ‘avf_theme_option_desc_read’ – allows to modify read more text for additional description text
    • added: filter ‘avf_alb_modal_desc_chars’ – allows to modify svg icons for additional description text
    • added: filter ‘avf_alb_modal_desc_read’ – allows to modify read more text for additional description text
    • removed: outdated code already in comment

    Fixes for released version 7.1 are as following:

    • tweak: replace Wp Media Library by WordPress Media Library in ALB icon selector modal popup
    • performance: avoid multiple db queries when using attachment_url_to_postid
    • added: Google Fonts Source Sans Pro and Poppins to default font list

    Fixes for released version 7.0 are as following:

    • feature: added option to various ALB elements to filter WooCommerce OnSale products
    • feature: support to upload custom SVG Icon sets, also colored svg icons (color scheme settings or custom color settings do not affect color of these icons)
    • feature: theme option to deactivate default iconfont entypo-fontello in “SVG Iconset and Iconfont Manager”
    • tweak: support german umlaut in URL of “Table of content” widget
    • tweak: added class content-* to grid row cell container .flex_cell
    • tweak: load google maps js API async
    • tweak: remove double HTML markup for “date” in ALB timeline
    • PHP 8.2 compatibility: fixed Uncaught TypeError in class MetaBoxBuilder line 311
    • fixed: Fold/Unfold button not hidden in responsive mode when fold container is hidden
    • WordFence vulnerablity fix: limit download of theme options to admin only (discovered by mikemyers)
    • WordFence vulnerablity fix: removed not needed function avia_ajax_get_image_color() (discovered by mikemyers)
    • updated: Google Maps API version to 3.59
    • updated: Italian language files it_IT (version 7.0, provided by BigBatT – (Email address hidden if logged out) )
    • updated: Dutch language files nl_NL (version 7.0 provided by EZWebdesign – Roger Hoen )
    • updated: French language files fr_FR (version 7.0, provided by comkapi – Patrick)

    DEVELOPERS:

    • tweak: splitted functions.php and functions-enfold.php in seperate files and restructured files in /includes folder
    • tweak: adjusted logic to connect ALB default icon font “fontello” to class avia_font_manager
    • tweak: moved default icon font entypo-fontello to subfolder ..\config-templatebuilder\avia-template-builder\assets\fonts\entypo-fontello\
    • tweak: added “SVG Entypo-Fontello” as default svg icon set to subfolder ..\config-templatebuilder\avia-template-builder\assets\fonts\svg_entypo-fontello\
    • tweak: improved aria and accessability support for svg icons
    • added: iconfont entypo-fontello-enfold containing icons needed by enfold core (e.g. for 3-rd party plugins)
    • removed: function $.fn.avia_color_picker_autodetection – not used by Enfold
    • removed: function avia_ajax_get_image_color() and css dependencies
    • added: filter ‘avf_svg_icon_set_config’ –
    • added: filter ‘avf_svg_icon_info’ –
    • added: filter ‘avf_svg_images_get_icon_html’ –
    • added: filter ‘avf_svg_images_local_to_url’ –
    • added filter ‘avf_svg_images_icon_as_img’ – allows to replace svg tag with < img src=' '>
    • added: filter ‘avf_switch_iconfont_to_svg’ –
    • added: filter ‘avf_use_svg_from_media_library’ – allows to skip svg from media library
    • added: filter ‘avf_queried_svg_from_media_library’ – filter queried svg files
    • renamed: filter ‘avb_backend_editor_element_data_filter’ to ‘avf_backend_editor_element_data_filter’
    • removed: filter ‘avia_post_nav_entries’ -> ‘avf_post_nav_entries’
    • added: attribute is-colored=”true” is added to svg tag of colored svg icons

    Fixes for released version 6.0.9 are as following:

    • tweak: Improve logic for /?avia_extended_shop_select= queries – use data-href attribute and js routing
    • tweak: add footer tag when Footer Setting: Select a page to replace both footer and socket
    • fixed: Uncaught TypeError: Cannot access offset of type string on string in ../includes/helper-asset.php
    • fixed: Enfold theme options translations do not work in 6.0.8
    • fixed: PHP Fatal error: Uncaught TypeError: strip_tags(): in ..\framework\php\widgets\widget-classes\class-avia-partner.php
    • WP 6.2.0 compatibility: fix missing bulk select checkboxes in backend menu page

    DEVELOPERS:

    • tweak: improve var ‘–enfold-header-height’ (provided by Guenni007)

    Fixes for released version 6.0.8 are as following:

    • WP 6.7.0 compatibility: fixed PHP Notice: The function _load_textdomain_just_in_time was called too early
    • PHP 8.2 compatibility: added stricter type checking to avoid warnings or errors

    DEVELOPERS:

    • tweak: add post metadata as classes to body tag
    • added: filter ‘avf_metadata_to_body_class’ – allows to filter post metadata like tags, category, … added to body tag

    Fixes for released version 6.0.7 are as following:

    • feature: add support for youtube shorts videos in lightbox (https://www.youtube.com/shorts/video-id)
    • feature: add support for youtube shorts videos in Easy Slider, Fullwidth Easy Slider, Fullscreen Slider, Section background
    • tweak: wrapped theme option Shop Description to allow use of shortcodes
    • fixed: Google Fonts preview link in the Enfold theme options broken
    • fixed: WP Block Embed element has extra height and padding
    • YOAST compatibility: added a check for WC()->session to product_snippet_tabs.php
    • WP 6.7.0 compatibility: fixed function wp_targeted_link_rel is deprecated since version 6.7.0
    • WP 6.7.0 compatibility: fixed function wp_targeted_link_rel_callback is deprecated since version 6.7.0
    • WP compatibility: fixed broken editor when layerslider plugin disabled
    • Updated: LayerSlider 7.14.0

    DEVELOPERS:

    • tweak: wrap usage of sessionStorage in try/catch blocks
    • tweak: added CSS var ‘–enfold-header-height’ to HTML tag

    Fixes for released version 6.0.6 are as following:

    • fixed: post css stylings not updated after importing theme settings from file
    • reverted: ALB Accordion – open a toggle when hash manually changed in browser search bar (might break element behaviour)

    Fixes for released version 6.0.5 are as following:

    • tweak: updated theme options description Google Measurement ID
    • tweak: added text-size-adjust property to base.css
    • tweak: changed CSS for X social icon
    • tweak: ALB Accordion – open a toggle when hash manually changed in browser search bar
    • added: missing text domain in ..\includes\admin\option_tabs\avia_menu.php
    • PHP 8.2 compatibility – fix: Allow usage of dynamic property for classes extending aviaFramework\base\object_properties and aviaBuilder\base\object_properties
    • Updated: LayerSlider 7.12.4 (fixed vulnerability report)

    Fixes for released version 6.0.4 are as following:

    • tweak: ?s=xxx is removed except for search page (no more 404 redirect)
    • fixed: image formats like jpg, png, … in pagination links open lightbox instead of page
    • fixed: Wordfence XSS Vulnerabilities reports with wrapper_class and class
    • removed: backwards compatibility 4.8.4. default white sonar effect for ALB icon on hover
    • removed: support for outdated Envato theme updater API < 3.0
    • PHP 8.2 compatibility – fix: Deprecated: Use of “self” in callables
    • Updated: LayerSlider 7.12.2

    Fixes for released version 6.0.3 are as following:

    • tweak: remove “Dismiss” from admin notice 6.0 and 6.0.1
    • tweak: ALB Akkordion adjust js logic to avoid unnecessary updating of toggle titles in DOM
    • added: Threads Social Icon to theme options and ALB Social Buttons
    • fixed: WooCommerce category banner image shows wrong image when no category image is selected
    • fixed: ALB Accordion toggle title does not allow 0
    • fixed: ALB Accordion toggle titles with numbers throw js error
    • accessibility: added aria-label expand/collapse to ALB toggle heading
    • accessibility: added aria-label to HTML heading tags in layout templates (e.g. loop-index.php, loop-page.php, …) and ALB elements
    • accessibility: added aria-label to HTML footer tag in footer.php
    • accessibility: added aria-label to HTML aside tags
    • accessibility: added “Contact Form” as default aria-label text to new added ALB Contact From element – already existing are not touched

    DEVELOPERS:

    • added: filter ‘avf_aria_label_for_header’ – allows to change the generated aria-label text before output
    • added: filter ‘avf_aria_label_for_footer’ – allows to change the default aria-label text before output
    • added: filter ‘avf_aria_label_for_sidebar’ – allows to change the default aria-label text before output

    Fixes for released version 6.0.2 are as following:

    • Compatibility: WP 6.6 fix for block editor hiding ALB button in header
    • accessibility: use aria-label=false for ALB icons with a link
    • accessibility: added role=”menu” aria-orientation=”vertical” to av-burger-overlay div

    DEVELOPERS:

    • tweak: ALB Heading added addition class av-font-size-is-xx to container

    Fixes for released version 6.0.1 are as following:

    • performance tweak: remove custom fields query from frontend and allow to limit result set in backend
    • tweak: extended ALB button elements with aria-label from custom title attribute
    • tweak: extended ALB button elements button title attribute option with dynamic content
    • tweak: ALB buttons move option “Button Title Attribute” to “Content” tab below “Icon Visibility”
    • tweak: ALB buttons removed condition for Button Title Attribute in modal popup
    • tweak: display 6.0 backend update message to administrators only
    • tweak: remove query for WP custom fields from frontend for dynamic content feature
    • tweak: extend theme option to show “Custom Layout” menus in WP menus to admins or all users
    • tweak: make Contact Form placeholders inherit body font family
    • fixed: missing default icons in ALB Button Row element in the backend
    • fixed: Shop banner warning “Array to string conversion in ../config-woocommerce/config.php on line 1773”
    • fixed: ALB Accordion title broken when using HTML markup
    • fixed: ALB masonry adds alt attribute to background image container – removed

    DEVELOPERS:

    • added: theme support ‘avia_builder_add_heading_type_size_class’ – adds option to add additional class to heading for custom styling
    • added: filter ‘avf_layerslider_order_by_select_alb’ – change the order of layersliders in selectbox in canvas of ALB
    • added: filter ‘avf_custom_layout_show_wp_menus’ – allows to filter, which users can see “Custom Layout” menus in WP menus

    Fixes for released version 6.0 are as following:

    • feature: extended options for shop banner location (above or below title/breadcrumb bar) and parallax or scroll
    • feature: added options for responsive shop banner image
    • feature: ALB Accordion added option to show toggle title below content
    • feature: ALB Accordion added option to set slide speed of toggle content for each toggle
    • feature: ALB Accordion added option for an open toggle title
    • feature: Theme options -> Layout Builder -> Custom Page Layout And Dynamic Content
    • feature: Dynamic content support in TinyMCE “ALB Magic Wand Button” dropdown
    • feature: new ALB element “Dynamic Data” (can be used in ALB Table element)
    • feature: new ALB element “Custom Layout”
    • feature: shortcode ‘av_dynamic_el’ – supports output of dynamic data also in non ALB areas
    • feature: added theme option Layout Builder -> Show advanced options -> Activate Your Custom Post Types For ALB
    • feature: CPT support to select default terms when saving post (WP Dashboard -> Settings -> Writing)
    • feature: CPT support to extend CPT Edit Page table with taxonomy column and thumbnail colum (WP Dashboard -> Settings -> Writing)
    • feature: Extended ALB video for portrait videos and better lightbox CSS for portrait, landscape and also for custom ratio videos
    • feature: added Dynamic Content support to various elements – see changelog
    • feature: ACF (Advanced Custom Fields) support with dynamic content for ACF types – see changelog
    • feature: Support for ACF post types and taxonomies
    • feature: Checkbox ACF -> Post Type -> Advanced Configuration -> Enfold Layouts to show Layout Metabox in edit screen
    • tweak: updated the “For Developers: Custom Tab ID” string to “Custom Toggle ID” in ALB Accordion element
    • weak: moved ALB “Page Content” to Layout Element Tab
    • accessibility: ALB tabs added better HTML support for European Accessibility Act
    • accessibility: started adding html markup aria-hidden=”true” tabindex=”-1″ for empty h* tags to several ALB elements
    • accessibility: added aria-label=’…’ to elements where user entered a “Custom Title Attribute” in addition to title=’….’
    • accessibility: ALB accordion added better HTML support for European Accessibility Act
    • fixed: warning undefined-array-key-medium-in-class-popup-templates-responsive-php
    • fixed: CSS for ALB audio player in audio post format
    • fixed: ALB table element delete icon for rows not visible for button rows
    • fixed: Theme option ‘Custom Post Type Screen’ not hidden when theme support ‘avia-custom-elements-cpt-screen’ is not set
    • fixed: CSS for ALB table when empty cells in the pricing table are hidden when “show empty cells” is enabled
    • fixed: Latest News widget might break backend
    • fixed: ALB icon box link title displayed instead of title when link is applied to icon and title
    • Updated: LayerSlider 7.11.1

    DEVELOPERS:

    • feature: dismissible admin notice boxes with possibility to include custom HTML templates
    • tweak: wrapped functions in ..\config-woocommerce\admin-options.php in function_exits()
    • tweak: redesign of theme options update logic with integration of dismissible admin notice boxes
    • tweak: ALB video add custom css class option and video format to lightbox wrap container .mfp-wrap (based on solution by Guenni007)
    • added: theme support ‘avia_disable_cpt_support’ to disable CPT support feature (does not load class file)
    • added: various filters for custom page layout, dynamic content support, admin notice box – see changelog
    • added: classes ‘avia-video-cookie-allowed’ and ‘avia-video-cookie-not-allowed’ to HTML
    • added: filter ‘avf_alb_magic_wand_button’ – allows to modify tinyMCE menu for ALB magic wand dropdown
    • added: filter ‘avf_force_alb_usage’ – allows to force ALB for a post (see https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/ALB%20core/avf_force_alb_usage.php)
    • added: filter ‘avf_shortcode_insert_button_backend_disabled’ – allows to enable/disable an ALB shortcode button in backend
    • added: filter ‘avf_cpt_support_post_types’ – allows to remove CPT’s from support by this feature (e.g. like products)
    • added: filter ‘avf_cpt_support_no_table_filters’ – allows to skip adding thumbnail and taxonomy columns to CPT table screens
    • added: filter ‘avf_cpt_wp_settings_writing’ – allows to create a custom output on WP Settings Writing screen
    • added: filter ‘avf_woocommerce_default_banner_image_size’ – change shop banner image size (intended for product category thumbs)
    • added: filter ‘avf_contact_form_datepicker_args’ – change contact form datepicker aguments e.g. like date range
    • added: template taxonomy.php to provide basic support for ACF custom taxonomies (based on taxonomy-portfolio_entries.php)
    • removed: avia_backend_admin_notice()
    • removed: avia_backend_reset_admin_notice()

    Regards,
    Yigit

    • This topic was modified 3 years, 7 months ago by Günter.
    • This topic was modified 3 years, 5 months ago by Günter.
    • This topic was modified 3 years, 4 months ago by Günter.
    • This topic was modified 2 years, 12 months ago by Günter.
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    • This topic was modified 1 year, 6 months ago by Günter.
    • This topic was modified 1 year, 6 months ago by Günter.

    Do you have other plugins installed? I’ve seen Yoast SEO and Wordfence trigger phantom “update plugin” notifications in WordPress. There may be others. The Yoast SEO one can be fixed with a small plugin called Hide SEO Bloat that not only removes the phantom notification, but also strips out a bunch of clutter.

    I’ve also seen that notification if a plugin simply has it’s own little notice window active in its settings or similar pages.

    #1211246

    After to turned off wordfence, it seems like to be coming but not works completely. Please look at the screenshot.

    #1211238

    Hey Megumi,

    Please disable Wordfence and see if the issue persists.

    Best regards,
    Victoria

    #1209101

    Hello Support Team:

    I just wanted to report back with the solution. It was an issue with WordFence code. The following is from my server support.
    Note: I have deleted the personal directories indicated, but you get the idea.

    Hello,
    The issue was caused by the following setting in the file .user.ini in /www/www:
    ; Wordfence WAF
    auto_prepend_file = ‘/www/www/wordfence-waf.php’
    ; END Wordfence WAF
    Settings in .user.ini files are applied recursively to all subdirectories. This setting prepends code to all PHP files from the WordFence plugin installed on the WordPress website in /www/www. As the website in the subdirectory /www/www/ is a different WordPress installation, it causes the WordFence code to block some requests.
    To resolve the issue, we renamed .user.ini to php.ini. Settings in php.ini files are applied only to PHP scripts that are located in the same directory as the php.ini file. We also copied to /www/www/php.ini the settings you have in the global php.ini file.

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