Viewing 18 posts - 1 through 18 (of 18 total)
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  • #1212256

    We use Enfold version 4.7.2 with a custom child theme. Image links, and for that matter any other links, do not open in a new tab when specified. This happens in any browser. We have tried a few of the suggestions here, but to no avail. Link to the website etc. is in the private content.

    #1212752

    Can you please reply to this. According to you, this should work, but it does not. All links on the site open in the same tab, no matter what is configured. This applies to links on images and other links. Thank you.

    #1212759

    Hi jim-cp,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Victoria

    #1212960

    When I check from “Theme Updates”, I cannot retrieve any. It tells me it is up-to-date.

    #1212961

    I will see if the new API key will fix the issue. Thank you!

    #1213494

    Hi,

    Thanks for the update, please let us know how you get on with your problem.

    Best regards,
    Rikard

    #1228631

    In the meantime we upgraded to the newest version of everything but this is still not working. The links attached to the Governing Board pictures on the page linked below are all set up to open in a new window and they don’t. Could you please let us know what you are planning to do to address our problem?

    #1228797

    Hi jim-cp,

    The login details seem to still be working, but we’re being block by Wordfence. Could you lift that block or let us know which IP ranges are allowed to access your site please?

    Best regards,
    Rikard

    #1230449

    Hi, give me your IP address or range and I can whitelist you. I see 185.254.141.80 from Austria, was that you?

    #1230832

    Hi,

    Thanks for the update, please see private.

    Best regards,
    Rikard

    #1230982

    Thanks for the additional info. I’ll be waiting for the moderators to contact me.

    #1231602

    Hi,
    Sorry for the late reply and thanks for the link. I tried to login but WordFence locked me out. Please see the Private Content area.

    Best regards,
    Mike

    #1232323

    Hi Mike,

    I whitelisted your IP. Please try again.

    Thank you!

    #1232575

    Hi,
    Thank you, I’m getting an unknown user error, please check.

    Best regards,
    Mike

    #1232849

    Hi,

    I created a user with the credentials above. Could you please try one more time?

    #1233231

    Hi,
    Thank you for the login, I see your plugin “WP Accessibility” is removing the target attribute from links
    2020-07-25_144902.png
    I unchecked this option and now your links open in a new tab.
    Please clear your browser cache and check.

    Best regards,
    Mike

    #1234387

    Yep, it works now. Thank you so much!

    #1234497

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 18 posts - 1 through 18 (of 18 total)

The topic ‘Links do not open in a new tab’ is closed to new replies.