Hi!

@kasperdue your website looks fine on my end in Chrome, Firefox and IE. Can you post a screenshot from Safari?

@lucyziel on your website button color is different and slider does not appear on my end. Can you try and update your theme to version 2.3?

For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

Cheers!
Yigit

Hi JochenBake!

Can you give us a link to the website please? Looks like it is using the NextGen Gallery which comes with its own lightbox plugin. You can disable the default prettyPhoto plugin of Enfold. Edit js > avia.js, find this code:

//activates the prettyphoto lightbox
		if($.fn.avia_activate_lightbox)
		$(container).avia_activate_lightbox();

Replace it with:

//activates the prettyphoto lightbox
		//if($.fn.avia_activate_lightbox)
		//$(container).avia_activate_lightbox();

Remove browser cache then reload the page a few times. Unfortunately, we can’t give you full support for third party plugins.

Cheers!
Ismael

Hello stephanusdekock!

Follow these steps:

1.) Create a page then switch to Advance Layout Builder.

2.) Insert the Text Block element. Configure the text block then switch to Text or HTML mode.

3.) Paste the Tableu Software code:

<script type="text/javascript" src="http://public.tableausoftware.com/javascripts/api/viz_v1.js"></script><div class="tableauPlaceholder" style="width:654px; height:855px;"><noscript><a href="http://www.tableausoftware.com/public/gallery/making-pay-gap-look-good"><img alt=" " src="http://public.tableausoftware.com/static/images/Me/Medianpay-blog_2/Searchbysalary___/1_rss.png" style="border: none" /></a></noscript><object class="tableauViz" width="654" height="855" style="display:none;"><param name="host_url" value="http%3A%2F%2Fpublic.tableausoftware.com%2F" /><param name="site_root" value="" /><param name="name" value="Medianpay-blog_2/Searchbysalary___" /><param name="tabs" value="yes" /><param name="toolbar" value="yes" /><param name="static_image" value="http://public.tableausoftware.com/static/images/Me/Medianpay-blog_2/Searchbysalary___/1.png" /><param name="animate_transition" value="yes" /><param name="display_static_image" value="yes" /><param name="display_spinner" value="yes" /><param name="display_overlay" value="yes" /><param name="display_count" value="yes" /></object></div><div style="width:654px;height:22px;padding:0px 10px 0px 0px;color:black;font:normal 8pt verdana,helvetica,arial,sans-serif;"><div style="float:right; padding-right:8px;"><a href="http://www.tableausoftware.com/public/about-tableau-products?ref=http://public.tableausoftware.com/views/Medianpay-blog_2/Searchbysalary___" target="_blank">Learn About Tableau</a></div></div>

This is what I have on my end:

Best regards,
Ismael

Hello 12Switch!

You are not using Enfold.

I’m sorry but I don’t see the grey widget. Can you please post a screenshot ?

Cheers!
Ismael

Hello andreanapier1985!

The responsive stops on mobile view if I’m correct. Please add this on your custom.css or Quick CSS:

@media only screen and (max-width: 767px) {
#wrapper {
width: 460px;
margin: 0 auto;
}

.opl-canvas {
overflow: hidden;
width: 500px;
}
}

Cheers!
Ismael

Hi DavidMiles!

I don’t see it on Enfold 2.3. What browser and OS are you testing it with?

Best regards,
Ismael

Hey MHM!

It should be there by now. Please download Enfold 2.3 then update the theme again. Remove browser cache then reload the page. Go to Enfold > Theme Options. Below, the Import dummy data, you’ll see a blue button which says “Import Parent Theme Settings”.

Regards,
Ismael

Hey puremind!

Can you please give us a link to your website? Do you have the latest version of Enfold which is 2.3?

Best regards,
Ismael

Hello!

1.) It doesn’t matter if you set it as Shop Base Page. It will work like a normal shop page.

2.) You can’t add a layerslider on a single product page.

Best regards,
Ismael