Hi Jason,

Please check as well if it has sufficient permission:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

If even with sufficient permission it does not work, please try to do the following steps instead:
Make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Update Enfold Theme
Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Best regards,
Nikko

Hi havi,

Please try to check if these permissions are checked:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
Hope this helps.

Best regards,
Nikko

Hi Heldin21,

The most common issue why it does not work because there’s insufficient permission to the token.
Please try to check if these permissions are checked:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
Hope this helps.

Best regards,
Nikko

Hi Ola,

Please check if your token has sufficient permission:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
For further information please check: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

If even with sufficient permission, you still have issues then please try to use Envato Market to update Enfold: https://envato.com/market-plugin/
Make sure to have a backup first before updating.
Hope this helps.

Best regards,
Nikko

Hi eleonorabienno,

Yes, i mean in post category (link in private content).
For this to be possible, you’ll need to use a child theme (so tweaks on the file/s will not be removed during a theme update)
You can download and find instructions on how to use the child theme here: https://kriesi.at/documentation/enfold/child-theme/
Then you’ll need to copy archive.php (from enfold) to the child theme, then tweak archive.php (in child theme), I believe you want to add it below this code (line 30):

<main class='content <?php avia_layout_class( 'content' ); ?> units' <?php avia_markup_helper(array('context' => 'content','post_type'=>'post'));?>>

Hope this is helpful.

Also, Is it possible to remove /tag/ in permalinks?
Can you try to do the suggestion in this article: https://www.phpweb.info/wordpress/remove-category-tag-base-wordpress-url

Why do suggestions appear in the mobile search bar, while not on the desktop site?
I tested it and it does work on desktop (I’m referring to the search beside Codici sconto), the one in the sidebar above Categorie does not.

Thanks for your time and sorry for the many questions.
No worries :)

Best regards,
Nikko

Hi Yurasik1,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:

@media only screen and (max-width:767px) {
  .responsive #top .avia-slideshow-controls a {
    display: none;
  }
}

I tried to check on our demos (Enfold Construction is the nearest to your site) and it’s all responsive.
Enfold 2017 – https://search.google.com/test/mobile-friendly?view=fetch-info&id=P3eJtCE9s3trGVBslitDGA
Enfold Construction – https://search.google.com/test/mobile-friendly?id=yR-ntE1e9TmvtQxUHNRicQ

Best regards,
Nikko

Hi Shezzaw,

Please make sure the token permission is sufficient:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
For further information please check: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

If permissions are already sufficient, please try the solution posted by @Evendril in this thread: https://kriesi.at/support/topic/update-4-5-2-to-4-5-3-doesnt-work/#post-1060358
Hope it helps.

Best regards,
Nikko

Hi Monika,

You’re most welcome :)
Here are the permissions needed:

• View and search Envato sites (checked by default)
• View your Envato account username
• View your email address
• View your account profile details
• Download your purchased items
• Verify purchases of your item
• List purchases you’ve made

– https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
Hope this helps.

Best regards,
Nikko