Viewing 25 posts - 1 through 25 (of 25 total)
  • Author
    Posts
  • #1059200

    Update Available!
    A new Version (4.5.3) of your Enfold Theme is available! You are using Version 4.5.2.
    See what’s new in change log. Do you want to update?
    But when I update it gives me the error: DOWNLOAD ERROR – FORBIDDEN!

    Regards,
    Axel

    #1059583

    Does anybody have an answer to this problem. Still update does not work!

    #1059981

    Anydody out there?

    #1059988

    Hi there,

    if i had those errors sometimes it helps to get a new API token or just try the update with an incognito window of your browser.

    Regards,
    Alex

    #1060113

    Hi,

    Can you try to update again?
    Some users have reported the same but was able to successfully update their site.
    There might be some issues with Envato’s server which causes the failure to download and update the theme.
    @Alex, thanks for helping out :)

    Best regards,
    Nikko

    #1060125

    Having exactly the same issue – raised a thread but got no response?

    https://kriesi.at/support/topic/ (Purchase code hidden if logged out) -3-issues/

    I have kept tabs on the responses on other threads. So have attempted to update as per the direction provided by Nikko. I am still getting the same problem “An error occurred while updating Enfold: Download failed. Forbidden”. Tried to follow Alex’s advice, no success trying in incognito either.

    Can you give me a link to the download for the .zip file so that I can try and update directly from the zip file.

    #1060358

    Hi there maybe another “solution”

    Go to Enfold theme panel –> Update
    There should still be the update button for the theme
    Delete the Envato private token and click the revalidate or remove button
    The update button should still be there (but the token field is empty now) click update theme
    You should get the message Theme update successful but should still have the 4.5.2
    Now go back to theme panel –> Update
    Enter your private token again and hit validate
    After that check for theme updates manually till the update button shows up
    Click it and update…… hopefully now with no “download failed. Forbidden”

    Regards
    Alex

    #1060464

    Thanks Alex

    Tried the steps provided above – but having no luck what so ever. Just getting the following at the check manually stage:

    Errors occured checking on 2019/01/30 11:08:
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Errors occured for package(s): Enfold – 4.5.3, Enfold – 4.5.3

    #1060479

    Hi there,

    Evendril (Alex) solution worked for me. Update went through after following the steps provided.
    Thanxs Alex

    Regards,
    Axel

    • This reply was modified 6 months, 3 weeks ago by  C_Eng0409.
    #1061206

    Hi all,

    Please replace this file
    enfold/framework/php/auto-updates/class-avia-theme-updater.php
    with this
    https://www.dropbox.com/s/mc1tv9rmi3le5m6/wp-enfold%3Aenfold%3Aframework%3Aphp%3Aauto-updates%3Aclass-avia-theme-updater.php?dl=0

    and this file
    enfold/framework/php/auto-updates/auto-updates.php
    with this
    https://www.dropbox.com/s/gukkzgi1uxhtxby/enfold%3Aframework%3Aphp%3Aauto-updates%3Aauto-updates.php?dl=0

    Best regards,
    Victoria

    #1061237

    Will this be fixed in a future version? What does this workaround specifically do? We have 80+ Enfold sites and I really don’t want to do this to each one.

    • This reply was modified 6 months, 3 weeks ago by  caorda.
    #1061290

    Hey!
    It will be added, but I don’t have the ETA for the next update yet.
    Cheers!
    Victoria

    #1061721

    I just replaced those files in three 4.5.2 installs and now they won’t show me the update to 4.5.3 as available (even force check/check manually).

    #1062371

    Hi,

    You should try update all the files manually. Should that work?

    Best regards,
    Basilis

    #1064383

    Evendril / Alex’s solution just worked for me. Thanks Alex.

    #1064444

    Hi hawea74,

    Thanks for confirming the solution that worked for you :)

    Best regards,
    Nikko

    #1064480

    I also had to replace the files manually but now update of other components like WPML does not work any longer.
    I don’t know what will happen, when the next update comes out :(
    Regards

    #1064861

    Hi Axel,

    So you can’t update WPML anymore? How is that related to the theme you are running?

    Best regards,
    Rikard

    #1064921

    Actually I have no idea. I did what Victoria suggested and manually replaced the files. After that the update of any pulgin (Inkluding WPML) was not possible any longer. Clicking UPDATE did not produce any response at all. So I replaced the files back with the original ones (which I was smart anough to keep) and update worked again…

    regards,
    Axel

    #1065755

    Hi Axel,

    That’s great to hear, you should do a backup every time before any update or any changes :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    #1065904

    That doesn’t solve the problem tough.

    Regards, Axel

    #1066373

    Evendril / Alex’s solution worked for me too. Thank you Alex!
    (Did it in Ikognito-Mode)

    • This reply was modified 6 months, 1 week ago by  benjaminmeier.
    #1066402

    Hi,

    @Axel I understand that it didn’t work for you, but restoring your backup and updating again worked for you and we’re glad to hear that and it may also give others ideas that the solution you made works for other people as well.
    @benjaminmeier glad to hear that Alex’s solution worked for you :)

    Best regards,
    Nikko

    #1066458

    Well actually I did not update again after going back to the original files because the system did not give me the option to update again. Actually I guess the two files are old now and do not fit to the other updated files. I don’t really know how the update process will behave in thr future. File size is quite different.

    See: http://www.datenmatrix.de/enfold.png

    Regards,
    Axel

    • This reply was modified 6 months, 1 week ago by  C_Eng0409.
    • This reply was modified 6 months, 1 week ago by  C_Eng0409.
    #1068088

    Hi Axel,

    I apologize for the delayed response. Can you try to do this procedure instead? (download first the latest version of Enfold in themeforest).
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the outdated Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

Viewing 25 posts - 1 through 25 (of 25 total)

You must be logged in to reply to this topic.