Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1289910

    Hello Support Team,

    I bought enfold at envato themeforest and I received this PDF with Purchase Code etc.

    But in WordPress I’ve to put in a “Envato Key”.
    I can’t see that in my downloaded files, and the purchase Code does not work.
    What should i do?

    #1290169

    Hi Monika,

    Please refer to the instructions in the documentation: https://kriesi.at/documentation/enfold/theme-registration/
    Hope it helps.

    Best regards,
    Nikko

    #1290946

    Hi Nikko,

    I already read this part in Documentation and it does not help, because I dont know where I can find that Token.
    What I got after buying your Theme:
    – Item ID
    – Item Purchase Code

    But both does not work in that Theme registration field.

    What should I do?

    #1291235

    Hi MMONI,

    You’ll need to login in themeforest first.
    Then go to https://build.envato.com/create-token/ to generate the token.

    Best regards,
    Nikko

    #1292743

    Thank you.

    I bought the Theme for my client and I don’t want him to connect with my Envato Account.
    What Box should I select under “Permissions needed” ?

    #1292853

    Hi Monika,

    You’re most welcome :)
    Here are the permissions needed:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    https://kriesi.at/documentation/enfold/wp-content/uploads/sites/22/2017/07/Token-Permission.jpg
    Hope this helps.

    Best regards,
    Nikko

    #1292871

    THANK YOU VERY MUCH.
    That worked.

    I just put it into the WordPress of my client.

    But:
    I bought many Enfolds.. How does the Token maker know which Token belongs to the specific Enfold I bought?
    When the Token is not connected to a specific purchasing, then I could make more Tokens than I purchased enfolds..

    #1293214

    Hi Monika,

    You’re welcome :)
    To be honest, I’m also not sure how they restrict tokens (we don’t know how they run their system internally), I tried to look up your question and all I could find is: https://build.envato.com/api/#token
    Though I could remember there was once a user of Enfold who had a live site and a staging site that used two different tokens with the same permission and same account but only one Enfold theme is purchased, he got some issues with update until he removed the token for the staging site then live site update was working properly. I think the number of purchases you’ve made for a specific item (like Enfold) determines how many sites can request download/upgrade from that specific item.
    For further information, I believe it’s best to ask an Envato/Themeforest support

    Best regards,
    Nikko

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