Page 95 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 2,821 through 2,850 (of 82,624 total)

← 1 2 3 … 94 95 96 … 2,753 2,754 2,755 →

Author

Posts
February 18, 2022 at 12:24 pm in reply to: invert menu / search icon #1341318

Yigit
Keymaster

Hi Veronika,

You are welcome!

No, it was my bad :) Please feel free to remove commented out codes I mentioned above.

Let us know if you have any other questions and enjoy your weekend!

Best regards,
Yigit

February 18, 2022 at 12:21 pm in reply to: Hotfix for fixed: problem with uploaded google fonts not working after 4.8.9.1 #1341317

Yigit
Keymaster

Hi @greenmarketers,

Please check your inbox :)

Best regards,
Yigit

February 17, 2022 at 6:16 pm in reply to: Insert Json video in Enfold #1341214

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please try using this plugin – https://wordpress.org/plugins/json-content-importer/ :)

Best regards,
Yigit

February 17, 2022 at 6:13 pm in reply to: Attempting to Update Enfold to Version 4.8.9.1 – WooCommerce Error #1341213

Yigit
Keymaster

Hi,

I could not login to your website, I received the message I attached in private content field below.

I updated the theme via FTP but the version still shows 4.8.2 on your staging site. If you have some sort of server sided cache, please temporarily disable it and adjust the privileges so we can login to your staging site :)

Best regards,
Yigit

February 17, 2022 at 5:51 pm in reply to: html-code in contact form #1341211

Yigit
Keymaster

Hey,

Thanks for contacting us!

I am not sure I understood the changes you would like to make clearly. Could you please elaborate? If you have screenshots, please upload them on imgur.com and post the links here :)

Best regards,
Yigit

February 17, 2022 at 5:49 pm in reply to: Background on mobile #1341210

Yigit
Keymaster

Hi,

Could you please create temporary admin logins for one of the websites and post them here privately so we can look into it? :)

Best regards,
Yigit

February 17, 2022 at 5:45 pm in reply to: Share email not working on Blog #1341209

Yigit
Keymaster

Hey,

Thanks for contacting us!

I just tested share via email button and it works fine on my end. I attached a screenshot in private content field below :)

Best regards,
Yigit

February 17, 2022 at 5:42 pm in reply to: Masonry Gallery Load More button not working on mobile #1341207

Yigit
Keymaster

Hi,

We are happy that Ismael could help you out! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

February 17, 2022 at 5:41 pm in reply to: Change post date from creation to editing #1341205

Yigit
Keymaster

Hi,

Thanks for contacting us!

– Please make sure you are using a child theme – https://kriesi.at/documentation/enfold/child-theme/
– Go to /enfold/config-templatebuilder/avia-shortcodes/magazine/magazine.php file via FTP and copy it
– Create a folder called “shortcodes” in your child theme and paste magazine.php file inside that folder.
– Open magazine.php file on your child theme and find following line
$time = get_the_time( get_option('date_format'), $entry->ID );
and change it to following
$time = get_the_modified_time( get_option('date_format'), $entry->ID );
– Add the code shared here – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb into functions.php file of your child theme :)

Regards,
Yigit

February 17, 2022 at 5:31 pm in reply to: Change text on GDPR notification #1341202

Yigit
Keymaster

Hi,

We are glad that Ismael could help you out! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

February 17, 2022 at 5:26 pm in reply to: Coloursection colour is not shown #1341200

Yigit
Keymaster

Hey,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

February 17, 2022 at 5:16 pm in reply to: can't receive email from the contact form #1341198

Yigit
Keymaster

Hey,

Thanks for contacting us!

Have you referred to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot? :)

Regards,
Yigit

February 17, 2022 at 5:15 pm in reply to: Footer is not visible. #1341196

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

February 17, 2022 at 5:10 pm in reply to: Coloursection colour is not shown #1341195
Yigit
Keymaster
Hi Rixi,

Thanks for the information. I could reproduce the issue in older versions as well and reported the issue to our devs.

As a temporary workaround, please edit your Color Section where you would like to override the background image and give it a custom CSS class “bg-section” in Advanced > Developer Settings. I already added following code to Enfold theme options > General Styling > Quick CSS in your installation so currently it works as expected with custom CSS class
```
.bg-section.main_color { background-image: unset; } 
```
Best regards,
Yigit
February 17, 2022 at 4:11 pm in reply to: White space between footer socket and main content #1341188

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

February 17, 2022 at 4:04 pm in reply to: Footer is not visible. #1341186

Yigit
Keymaster

Hi,

I edited the cells and set Background Repeat to “stretch to fit” and Background Image Position to “center center”. Could you please review your website once again? :)

Best regards,
Yigit

February 17, 2022 at 3:56 pm in reply to: invert menu / search icon #1341183
Yigit
Keymaster
Hi Veronika,

I thought you wanted to do the opposite :)

I added following code to bottom of Quick CSS field
```
#avia-menu {
  display: flex;
  flex-direction: column-reverse;
}
@media only screen and (max-width: 990px) { 
 #top #menu-item-search {
  margin-top: -30px;
}
}
```
Please review your website :)

Best regards,
Yigit
February 17, 2022 at 3:46 pm in reply to: cannot move photos in masonary gallery #1341180

Yigit
Keymaster

Hi,

Thanks for that. I could see the issue. I noticed that you have already started a thread regarding this issue so I will close this one and reply in your other thread – https://kriesi.at/support/topic/coloursection-colour-is-not-shown/ :)

Best regards,
Yigit

February 17, 2022 at 3:43 pm in reply to: Title of page using blog functionality #1341179

Yigit
Keymaster

Hi,

Could you please create temporary FTP and WP admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

February 17, 2022 at 3:38 pm in reply to: New custom font not working #1341177

Yigit
Keymaster

Hey Jarno,

Thanks for contacting us!

TTF, EOT, WOFF and WOFF2 are needed as well so I converted your fonts using – https://transfonter.org/ and then re-uploaded them. Please review your website :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Regards,
Yigit

February 17, 2022 at 3:24 pm in reply to: White space between footer socket and main content #1341175
Yigit
Keymaster
Hi Stefan,

Thanks! I realized I tried the logins you posted in your initial post :)

I commented out following code in Quick CSS field and that helped
```
.container .av-content-small.units {
    width: 100% !important;
}
```
Please review your website :)

Best regards,
Yigit
February 17, 2022 at 2:15 pm in reply to: Captcha Issue – can we use "hCaptcha" instead? #1341166

Yigit
Keymaster

Hi,

You are welcome! :)

Best regards,
Yigit

February 17, 2022 at 2:14 pm in reply to: White space between footer socket and main content #1341165

Yigit
Keymaster

Hi Stefan,

Login credentials did not work for me. Could you please check them once again? :)

Best regards,
Yigit

February 17, 2022 at 2:12 pm in reply to: Captcha Issue – can we use "hCaptcha" instead? #1341163

Yigit
Keymaster

Hi Mebi,

We have a private GitHub repository where we develop our theme, track issues etc. We have added your request there and added this thread as reference so when we start working on it or if something changes on your request, we will update you here :)

Best regards,
Yigit

February 17, 2022 at 2:06 pm in reply to: Captcha Issue – can we use "hCaptcha" instead? #1341161

Yigit
Keymaster

Hi Mebi,

Thanks for contacting us!

No, we have not been able to implement it yet. However it is still open on our GitHub and this thread is added as reference. We will update you here as soon as there are some news :)

Best regards,
Yigit

February 17, 2022 at 2:03 pm in reply to: Multiple demos on one site #1341160

Yigit
Keymaster

Hey,

Thanks for contacting us!

Theme options are different in each demo. You can import multiple demos but styling would depend on the latest imported demo. If possible, I would suggest creating sub domains and importing different demos in each of them :)

Best regards,
Yigit

February 17, 2022 at 2:00 pm in reply to: Page Title in Slider Headline #1341159

Yigit
Keymaster

Hey Peter,

Thanks for contacting us!

Shortcodes in Slider caption title unfortunately breaks the captions so I am afraid it is only possible by manually inserting the title.

Best regards,
Yigit

February 17, 2022 at 1:49 pm in reply to: horizontal scroll on mobile menu #1341156

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

February 17, 2022 at 1:46 pm in reply to: Enfold ADA Compliancy? #1341153

Yigit
Keymaster

Hi,

Thanks for contacting us!

Could you please go to Enfold > Theme Extensions > Accessibility and install either “One Click Accessibility” or “WP Accessibility” plugins, enable Accessibility Conformance Level and check once again? :)

Best regards,
Yigit

February 17, 2022 at 1:43 pm in reply to: horizontal scroll on mobile menu #1341151
Yigit
Keymaster
Hi,

I added following code to Appearance > Custom CSS
```
@media only screen and (max-width: 480px) { 
	#av-burger-menu-ul .menu-item-4053:before {
			background-size: 150%;
		}
}
```
Please review your website :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 2,821 through 2,850 (of 82,624 total)

← 1 2 3 … 94 95 96 … 2,753 2,754 2,755 →