Forum Replies Created

Viewing 30 posts - 2,071 through 2,100 (of 82,603 total)
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  • in reply to: The link you followed has expired. Please try again. #1364194

    Hi money4nothing,

    It seems like you have successfully installed Enfold 5.1.2 and activated it :)

    Best regards,
    Yigit

    in reply to: Preloader does not Preload Logo and Images #1364174

    Merhabalar :)

    Thanks for contacting us!

    It seems to be related to lazy load in Litespeed. Please try excluding your logo from lazy load and check if that helps :)

    Regards,
    Yigit

    in reply to: logo im hamburger menu #1364094

    Hey!

    It works fine on my end. Please see the screenshot in private content field below.

    Please make sure that you have cleared cache on your mobile device :)

    Regards,
    Yigit

    in reply to: English website default #1364087

    Hey,

    Great! You are welcome, Eefke!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Update Questions #1364085

    Hi,

    I could only reproduce the issue on your second blog posts. I cleared old CSS files generated by the theme and now posts do not scroll to the side. Could you please check once again?

    Regards,
    Yigit

    in reply to: Update Questions #1364082

    Hey,

    There were 9 CSS errors in your custom CSS code. I fixed them and that helped. You can use http://csslint.net/ to check your CSS for errors.

    Please clear cache on your mobile device and review your website :)

    Regards,
    Yigit

    in reply to: Update Questions #1364078

    Hi,

    Thanks but I am unable to go to WP dashboard. Is the account role set to Administrator? If not, please switch it to administrator :)

    Cheers!
    Yigit

    in reply to: Contact Form – track users’ information #1364077

    Hey,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#add-on-click-event-to-the-contact-form-submit-button- :)

    Cheers!
    Yigit

    in reply to: Update Questions #1364073

    Hey,

    It seems like code is not being applied at the moment.

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Cheers!
    Yigit

    in reply to: English website default #1364071

    Hi Eefke,

    I went to WPML > Languages > Browser language redirect and set it to “Disable browser language redirect “. Before that it was set to “Redirect visitors based on browser language only if translations exist”.

    Could you please check your website once again? :)

    Regards,
    Yigit

    in reply to: Update Questions #1364070

    Hey,

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .entry-content a {
    word-break: break-word;
    }
    

    Best regards,
    Yigit

    in reply to: Host Web Font yourself … some info #1364068

    Hey Guenter,

    Thanks for your input! I have edited – https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ and added a link this thread :)

    Regards,
    Yigit

    in reply to: Hintergrundbild in der Rasterzeile #1364063

    Hey,

    Thanks for the update! We are glad you figured it out :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Regards,
    Yigit

    in reply to: Horizontal gallery mobile view #1364061

    Hey,

    I changed the code to following one and now it looks like the screenshot I shared in private content field

    
    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .responsive .av-horizontal-gallery-img {
        height: 100%;
        width: auto;
        transform: none;
        top: 0;
        position: relative;
      }
    }
    

    Could you please review your website? :)

    Best regards,
    Yigit

    in reply to: Form lightbox setting a fixed depth #1364060

    Hi,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    @media only screen and (max-width: 767px) {
    .page-id-1164 .mfp-iframe-scaler {
      padding-top: 146.25%;
    }
    }
    

    Cheers!
    Yigit

    in reply to: Custom CSS to style standard post table #1364058

    Hi,

    We are happy that Rikard could help! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: breadcrumbs doesn't work #1364055

    Hi,

    Unfortunately, no. Using that code, we are only able to add it to the very top of the page. If you would like to display breadcrumbs after #av_section_1, you would need to manually insert them as shortcodes as Ismael suggested here – https://kriesi.at/support/topic/breadcrumbs-doesnt-work/#post-1362852

    Best regards,
    Yigit

    in reply to: The link you followed has expired. Please try again. #1364054

    Hey,

    You are welcome! We are always happy to help :)

    You can go to Media > Add New and on that screen you can see “Maximum upload file size: 2 MB.” – https://imgur.com/a/x36ZyGi

    We are going to keep this thread open and wait to hear from you :)

    Regards,
    Yigit

    in reply to: The link you followed has expired. Please try again. #1364052

    Hey,

    Upload max filesize on your server is currently set to 2M, that is the reason why uploading the theme via WordPress dashboard does not work unfortunately.

    Could you please contact your hosting providers and ask for FTP logins and send them as well so we can install the theme via FTP? You can also ask your hosting providers to increase the maximum file size to 64M or 128M. After those changes uploading via WP dashboard would work as well.

    Best regards,
    Yigit

    in reply to: Some font questions #1364047

    Hi Alwin,

    Thanks for contacting us!

    Entypo-fontello are the default icon fonts used in Enfold. Social icons, navigation and scroll to top arrows are using entypo-fontello fonts. In case Open Sans cannot be downloaded from Google’s CDN, fallback font families Helvetica or Arial would be used instead.

    I hope that helps :)

    Regards,
    Yigit

    in reply to: logo im hamburger menu #1364044

    Hi Franz,
    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    @media only screen and (max-width: 767px) {
    #top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items {
      top: 80px;
    }}
    

    Best regards,
    Yigit

    in reply to: The link you followed has expired. Please try again. #1364043

    Hey,

    Yes, you can create WordPress admin logins in your WordPress dashboard. You can go to Users > Add New and create a new user with “Administrator” role. You can use (Email address hidden if logged out) email but please post the password here in private content field so any available moderator can look into it.

    We should be able to install the theme from WordPress dashboard but if that does not work, we are going to need FTP logins. You can contact your hosting provider regarding your FTP logins :)

    Regards,
    Yigit

    in reply to: Footer Custom Copyright Text #1364041

    Hi Samuel,

    Thanks for contacting us!

    Please add following code to Functions.php file of your child theme in Appearance > Editor

    
    function year_shortcode() {
    	$year = date('Y');
    	return $year;
    }
    add_shortcode('year', 'year_shortcode');
    

    then add following shortcode in Enfold theme options > Footer > Copyright field

    
    [year]
    

    Regards,
    Yigit

    in reply to: Other Forms (ConvertKit) #1364040

    Hi Samuel,

    Thanks for contacting us!

    1- Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    #top .seva-fields input[type="text"] {
      margin-bottom: 0;
    }
    

    2- There seems to be an empty field above your submit button. I attached a screenshot in private content field below. Could you please edit your form and delete it?

    Best regards,
    Yigit

    in reply to: Enfold Forms #1364039

    Hi Samuel,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab
    1-

    
    .avia_ajax_form label.input_checkbox_label {
      line-height: 1.3em;
    }
    

    2-

    
    #top .avia_ajax_form .text_input, #top .avia_ajax_form .select, #top .avia_ajax_form .text_area {
      font-size: 20px;
      font-family: georgia;
    }
    

    If these do not help, please post a screenshot showing the changes you would like to make. You can upload your screenshots on imgur.com and post the links here :)

    Regards,
    Yigit

    in reply to: The link you followed has expired. Please try again. #1364038

    Hey @money4nothing,

    Please go to – https://kriesi.at/support/forum/enfold/#new-post to start a new thread and attach temporary WordPress and FTP logins in private content field and we will install the theme for you.

    If you post your credentials here, they would be visible to creator of this thread so for security reasons, please start a new thread :)

    Regards,
    Yigit

    in reply to: English website default #1364037

    Hi Eefke!

    Thanks for contacting us!

    You can change the default language in WPML > Languages. I checked your website and English seems to be the default one already :)

    Regards,
    Yigit

    in reply to: Non-vengono-visualizzati-i-pulsanti-nella-slider-homepage #1364035

    Hey,

    Sorry for the inconvenience!

    We have reported the issue to our devs. We will update you here once we have a fix :)

    Regards,
    Yigit

    in reply to: behavior navigation on mobile devices #1364019

    Hi,

    You are welcome, Vera!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: www.ers.co.tz is out of date #1364016

    Hi,

    Due to our policy, we only provide support to our registered users.

    Please register to our support forum – https://kriesi.at/support/register/ using your purchase code, start a new thread under Enfold sub forum and attach temporary WordPress admin and FTP logins in private content field and we will update the theme for you. Make sure to have a backup to be on the safe side.

    Best regards,
    Yigit

Viewing 30 posts - 2,071 through 2,100 (of 82,603 total)