Page 70 – Support | Kriesi.at – Premium WordPress Themes

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September 12, 2022 at 11:35 am in reply to: timeline "scrollamount" #1364708

Yigit
Keymaster

Hey!

We are glad that Mike could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Regards,
Yigit

September 12, 2022 at 11:34 am in reply to: Problems with updates and token #1364706
Yigit
Keymaster
Hey Jolanda,

Thanks for contacting us!

I think the issue might be related to security on your server. Could you please try generating a new token with following permissions only and check if that makes a difference?
- View and search Envato sites
- Download your purchased items
- List purchases you’ve made
Best regards,
Yigit
September 12, 2022 at 11:21 am in reply to: purchase code is already being used on another domain #1364703

Yigit
Keymaster

Hey Harmen,

Thanks for contacting us!

Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and try updating the theme from WordPress dashboard using a Personal Token? :)

Regards,
Yigit

September 12, 2022 at 11:19 am in reply to: Update 5.2.1: Telegram share button, preview blog posts causes critical WP error #1364701

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please create temporary admin logins and FTP logins and post them here privately so we can look into it? :)

Best regards,
Yigit

September 12, 2022 at 11:18 am in reply to: Bug in ENFOLD 5.1.2: Telgram button #1364700

Yigit
Keymaster

Hi!

You can enable/disable Telegram social share button in Enfold theme options > Blog Layout > Profile Links At The Bottom Of Your Blog Post :)

Best regards,
Yigit

September 12, 2022 at 11:16 am in reply to: Telegram Button (sharebox) is automatically displayed #1364699

Yigit
Keymaster

Hey Michael,

Thanks for contacting us!

We have tested the Telegram button but it only shows up when it is enabled in Enfold theme options > Blog Layout > Profile Links At The Bottom Of Your Blog Post. Could you please check if it is enabled in your theme options? If not, could you please simply save theme options and check if that helps?

Best regards,
Yigit

September 7, 2022 at 7:43 pm in reply to: Enfold bulk license #1364248

Yigit
Keymaster

Hi Erik,

Thanks for contacting us!

No, unfortunately Envato does not offer bulk license purchase. The only way I know is to add licenses one by one.

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

September 7, 2022 at 3:31 pm in reply to: partnership #1364211

Yigit
Keymaster

Hey Damian,

Thanks for contacting us!

Thank you for your interest however we are currently not accepting guest posts on our site. In case we change our mind, we will contact you :)

Cheers!
Yigit

September 7, 2022 at 3:30 pm in reply to: layer slider needs update #1364210

Yigit
Keymaster

Hi Debbie,

Thanks for contacting us!

You are currently using Enfold 4.8.6.2. The latest version of LayerSlider 7.3.0 is included in Enfold 5.1.2.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.1.2 :)

Best regards,
Yigit

September 7, 2022 at 3:28 pm in reply to: GDPR Google Fonts fines in Austria and Germany #1364209

Yigit
Keymaster

Hey Hannes,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ :)

Regards,
Yigit

September 7, 2022 at 1:23 pm in reply to: The link you followed has expired. Please try again. #1364200

Yigit
Keymaster

Hi,

Amazing! I’m so happy to hear that :)

I am marking this thread as resolved but please feel free to start new threads under Enfold sub forum whenever you have a question or an issue and we will gladly try to help.

Greetings to Germany! :)

Best regards,
Yigit

September 7, 2022 at 12:58 pm in reply to: The link you followed has expired. Please try again. #1364194

Yigit
Keymaster

Hi money4nothing,

It seems like you have successfully installed Enfold 5.1.2 and activated it :)

Best regards,
Yigit

September 7, 2022 at 10:30 am in reply to: Preloader does not Preload Logo and Images #1364174

Yigit
Keymaster

Merhabalar :)

Thanks for contacting us!

It seems to be related to lazy load in Litespeed. Please try excluding your logo from lazy load and check if that helps :)

Regards,
Yigit

September 6, 2022 at 6:57 pm in reply to: logo im hamburger menu #1364094

Yigit
Keymaster

Hey!

It works fine on my end. Please see the screenshot in private content field below.

Please make sure that you have cleared cache on your mobile device :)

Regards,
Yigit

September 6, 2022 at 5:34 pm in reply to: English website default #1364087

Yigit
Keymaster

Hey,

Great! You are welcome, Eefke!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 6, 2022 at 5:03 pm in reply to: Update Questions #1364085

Yigit
Keymaster

Hi,

I could only reproduce the issue on your second blog posts. I cleared old CSS files generated by the theme and now posts do not scroll to the side. Could you please check once again?

Regards,
Yigit

September 6, 2022 at 4:41 pm in reply to: Update Questions #1364082

Yigit
Keymaster

Hey,

There were 9 CSS errors in your custom CSS code. I fixed them and that helped. You can use http://csslint.net/ to check your CSS for errors.

Please clear cache on your mobile device and review your website :)

Regards,
Yigit

September 6, 2022 at 4:26 pm in reply to: Update Questions #1364078

Yigit
Keymaster

Hi,

Thanks but I am unable to go to WP dashboard. Is the account role set to Administrator? If not, please switch it to administrator :)

Cheers!
Yigit

September 6, 2022 at 4:24 pm in reply to: Contact Form – track users’ information #1364077

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#add-on-click-event-to-the-contact-form-submit-button- :)

Cheers!
Yigit

September 6, 2022 at 3:54 pm in reply to: Update Questions #1364073

Yigit
Keymaster

Hey,

It seems like code is not being applied at the moment.

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Cheers!
Yigit

September 6, 2022 at 3:27 pm in reply to: English website default #1364071

Yigit
Keymaster

Hi Eefke,

I went to WPML > Languages > Browser language redirect and set it to “Disable browser language redirect “. Before that it was set to “Redirect visitors based on browser language only if translations exist”.

Could you please check your website once again? :)

Regards,
Yigit

September 6, 2022 at 3:23 pm in reply to: Update Questions #1364070
Yigit
Keymaster
Hey,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.entry-content a {
word-break: break-word;
}
```
Best regards,
Yigit
September 6, 2022 at 3:07 pm in reply to: Host Web Font yourself … some info #1364068

Yigit
Keymaster

Hey Guenter,

Thanks for your input! I have edited – https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ and added a link this thread :)

Regards,
Yigit

September 6, 2022 at 2:55 pm in reply to: Hintergrundbild in der Rasterzeile #1364063

Yigit
Keymaster

Hey,

Thanks for the update! We are glad you figured it out :)

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

September 6, 2022 at 2:48 pm in reply to: Horizontal gallery mobile view #1364061
Yigit
Keymaster
Hey,

I changed the code to following one and now it looks like the screenshot I shared in private content field
```
@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  .responsive .av-horizontal-gallery-img {
    height: 100%;
    width: auto;
    transform: none;
    top: 0;
    position: relative;
  }
}
```
Could you please review your website? :)

Best regards,
Yigit
September 6, 2022 at 2:32 pm in reply to: Form lightbox setting a fixed depth #1364060
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 767px) {
.page-id-1164 .mfp-iframe-scaler {
  padding-top: 146.25%;
}
}
```
Cheers!
Yigit
September 6, 2022 at 2:29 pm in reply to: Custom CSS to style standard post table #1364058

Yigit
Keymaster

Hi,

We are happy that Rikard could help! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 6, 2022 at 2:26 pm in reply to: breadcrumbs doesn't work #1364055

Yigit
Keymaster

Hi,

Unfortunately, no. Using that code, we are only able to add it to the very top of the page. If you would like to display breadcrumbs after #av_section_1, you would need to manually insert them as shortcodes as Ismael suggested here – https://kriesi.at/support/topic/breadcrumbs-doesnt-work/#post-1362852

Best regards,
Yigit

September 6, 2022 at 2:11 pm in reply to: The link you followed has expired. Please try again. #1364054

Yigit
Keymaster

Hey,

You are welcome! We are always happy to help :)

You can go to Media > Add New and on that screen you can see “Maximum upload file size: 2 MB.” – https://imgur.com/a/x36ZyGi

We are going to keep this thread open and wait to hear from you :)

Regards,
Yigit

September 6, 2022 at 1:56 pm in reply to: The link you followed has expired. Please try again. #1364052

Yigit
Keymaster

Hey,

Upload max filesize on your server is currently set to 2M, that is the reason why uploading the theme via WordPress dashboard does not work unfortunately.

Could you please contact your hosting providers and ask for FTP logins and send them as well so we can install the theme via FTP? You can also ask your hosting providers to increase the maximum file size to 64M or 128M. After those changes uploading via WP dashboard would work as well.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 2,071 through 2,100 (of 82,614 total)

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