Page 6 – Support | Kriesi.at – Premium WordPress Themes

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October 24, 2023 at 4:08 pm in reply to: Accordion is broken even after update to Enfold Version 5.6.7 #1423596
Yigit
Keymaster
Hi,

Please try adding the following code to the Quick CSS in Enfold theme options > General Styling:
```
.togglecontainer .single_toggle {
    float: none;
}
```
If that doesn’t fix the issue, please send us admin login credentials in the private content field so we can look into it.

Regards,
Yigit
October 24, 2023 at 3:53 pm in reply to: Wrong order of upcoming events #1423594

Yigit
Keymaster

Hi @jacksgallery,

You can find this element in the Plugin Additions tab of Advanced Layout Builder after installing The Events Calendar ( https://wordpress.org/plugins/the-events-calendar/ ) plugin.

Best regards,
Yigit

October 24, 2023 at 2:29 pm in reply to: Blog Advanced Layout not working #1423583

Yigit
Keymaster

Hi!

I’m glad Mike could help. Let us know if you have any other questions :)

Best regards,
Yigit

October 24, 2023 at 2:27 pm in reply to: Bug in Chrome for Accordion & Toggles #1423582

Yigit
Keymaster

Hi @planttilesseo,

Please make sure you’ve cleared any server-side, plugin-based, and browser caches. If you enabled the CSS file merging and compression option in the Enfold theme options > Performance tab, please disable it, save theme options, enable it, and save theme options again.

If that doesn’t fix the issue, please start a new thread and send us a link to your site and admin login credentials in the private content field so we can look into it.

Best regards,
Yigit

October 24, 2023 at 11:02 am in reply to: Portfolio Grid #1423544

Yigit
Keymaster

Hey,

i tried to insert the code to the active category but doesn’t work. Why?

Let us know which code you used.

how to order the category in a specific order? Is there a way?

You can find the Sorting options in the Portfolio Grid > Content > Sorting ( https://i.imgur.com/7ndUKkg.png )

Regards,
Yigit

October 24, 2023 at 10:50 am in reply to: Accordion blue color #1423539

Yigit
Keymaster

Hey,

Your video is private. Please set it to Unlisted and share the link to the video and your page.

Best regards,
Yigit

October 24, 2023 at 10:48 am in reply to: Link images #1423538

Yigit
Keymaster

Hey,

You can set it on the Social tab of Yoast. Please contact plugin authors for plugin-related questions.

Regards,
Yigit

October 24, 2023 at 10:43 am in reply to: Custom social icons on the header #1423536

Yigit
Keymaster

Hello,

I’m sorry, I don’t understand the issue.

Regards,
Yigit

October 24, 2023 at 10:42 am in reply to: Buttons menu too big #1423535

Yigit
Keymaster

Hello,

You didn’t mention anything about accordion in this thread and since the burger menu is correct, I’m marking this thread as resolved.

Regards,
Yigit

October 23, 2023 at 5:28 pm in reply to: Portfolio grid #1423451

Yigit
Keymaster

Hey,

Where is the main link color on general setting?

It inherits the Enfold theme options > General Styling > Main Content > Primary Color option ( https://i.imgur.com/04nCGNN.png )

Again: how to set that text dimension?

I already provided you with a custom CSS code to change the font size in my previous response. If that’s not what you’d like to do, please send us a screenshot and show it.

Regards,
Yigit

October 23, 2023 at 4:29 pm in reply to: Portfolio grid #1423437
Yigit
Keymaster
Hey,

how to change the dimensions of those text?

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top #js_sort_items {
  font-size: 22px;
}
```
Again, look at the titles: why the current section is not visible? How to change that color?

The active filter isn’t visible because it looks like you set the main link color to transparent ( https://i.imgur.com/dq2ivXL.png ). This is a very bad idea. Please go to Enfold theme options > General Styling and set it to a solid color.

Regards,
Yigit
October 23, 2023 at 4:21 pm in reply to: Link images #1423434

Yigit
Keymaster

Hey,

It should be in the free version as well but I’m not sure. Please contact plugin authors for plugin-related questions.

Regards,
Yigit

October 23, 2023 at 4:20 pm in reply to: Buttons menu too big #1423433

Yigit
Keymaster

Hey,

I cannot see the issue on my end. I attached a screenshot in the private content field.

I think fixing the CSS error fixed this issue but you didn’t see it due to caching on your site. If you are still seeing the issue, make sure to clear any server-side, plugin-based, and browser caches.

Best regards,
Yigit

October 23, 2023 at 4:17 pm in reply to: Custom social icons on the header #1423431

Yigit
Keymaster

Hey,

Do you mean that the header disappears? If so, that’s related to your modifications. The header shows up when you scroll up.

Best regards,
Yigit

October 20, 2023 at 5:37 pm in reply to: Link images #1423161

Yigit
Keymaster

Hey,

That is explained in the link I shared in my previous post https://yoast.com/social-media-optimization-with-yoast-seo/#h-facebook-preview-in-yoast-seo. If you have any Yoast-related questions, please contact their support team.

Best regards,
Yigit

October 20, 2023 at 5:35 pm in reply to: Buttons menu too big #1423160

Yigit
Keymaster

Hey,

Deleting the comma on the line 11 should fix the error. After that, you can save your CSS and check the menu links.

Regards,
Yigit

October 20, 2023 at 12:50 pm in reply to: Text in blog posts #1423115

Yigit
Keymaster

Hey Veronika,

Please edit your post, click the Screen Options button on the top right corner, check the Excerpt option ( https://i.imgur.com/McXcCbN.png ), and scroll down to the Excerpt field to edit the excerpt.

Regards,
Yigit

October 20, 2023 at 12:48 pm in reply to: Link images #1423114

Yigit
Keymaster

Hey,

You can use a plugin such as Yoast ( https://wordpress.org/plugins/wordpress-seo/ ) to set up a Facebook preview image ( https://yoast.com/social-media-optimization-with-yoast-seo/ ).

Regards,
Yigit

October 20, 2023 at 12:46 pm in reply to: Custom social icons on the header #1423113

Yigit
Keymaster

Hey,

You already have a separate thread for that ( https://kriesi.at/support/topic/buttons-menu-too-big/ ). Please stick to that thread regarding that issue.

Best regards,
Yigit

October 20, 2023 at 12:45 pm in reply to: Buttons menu too big #1423112

Yigit
Keymaster

Hey,

Then probably there’s an error in your CSS. Did you check your custom CSS for errors using the website http://csslint.net/ ?

Best regards,
Yigit

October 20, 2023 at 10:52 am in reply to: Buttons menu too big #1423099

Yigit
Keymaster

Hey,

What was the last change you made before you noticed this issue?
As always, please check all of your custom CSS for errors ( http://csslint.net/ ) and fix them if you find any.

Best regards,
Yigit

October 20, 2023 at 10:46 am in reply to: Custom social icons on the header #1423098

Yigit
Keymaster

Hello,

As I mentioned, the issue isn’t clear to me. Please send a screen recording of the issue if you’d like us to look into it.

Regards,
Yigit

October 15, 2023 at 9:23 pm in reply to: color section image background parallax customization #1422592

Yigit
Keymaster

Hey,

I’m sorry but currently, this isn’t possible.

Regards,
Yigit

October 15, 2023 at 9:20 pm in reply to: WordPress updating #1422591

Yigit
Keymaster

Hey,

Please see https://wordpress.org/documentation/article/wordpress-backups/.

You can also use third-party plugins ( https://wordpress.org/plugins/search/backup/ ).

Regards,
Yigit

October 13, 2023 at 3:25 pm in reply to: animated numbers #1422412

Yigit
Keymaster

Hey,

Please see the screenshot below

Cheers!
Yigit

October 13, 2023 at 3:21 pm in reply to: Custom social icons on the header #1422411

Yigit
Keymaster

Hey,

Do you mean a link to the video-sharing platforms? Here are some of the popular ones:
https://www.youtube.com/
https://www.loom.com/
https://vimeo.com/

Regards,
Yigit

October 13, 2023 at 1:22 pm in reply to: Custom social icons on the header #1422395

Yigit
Keymaster

Hey,

You can upload a screen recording on a video-sharing platform and send us the link.

Best regards,
Yigit

October 13, 2023 at 11:36 am in reply to: Custom social icons on the header #1422383

Yigit
Keymaster

Hey,

The issue isn’t clear to me. Please send us a screen recording and show the issue.

Regards,
Yigit

October 13, 2023 at 11:35 am in reply to: animated numbers #1422382

Yigit
Keymaster

Hey,

Did you edit your Animated Numbers element and give it a “my-custom-animated-numbers” custom CSS class in Advanced > Developer Settings > Custom CSS Class? If you didn’t give your element this custom class, it will not work.

When I say check your custom CSS code, I mean all custom CSS code you have on your website, in the Enfold theme options > Quick CSS field, in Customize > Additional CSS, and CSS you added using the snippet plugin.

Best regards,
Yigit

October 13, 2023 at 10:05 am in reply to: Custom social icons on the header #1422357
Yigit
Keymaster
Hey,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top #wrap_all #header .social_bookmarks a:hover, 
#top #wrap_all #header .social_bookmarks li:hover, 
#top #wrap_all #header .social_bookmarks a, 
#top #wrap_all #header .social_bookmarks li {
  color: white;
  background-color: transparent;
}

#top #wrap_all #header .social_bookmarks a:hover, 
#top #wrap_all #header .social_bookmarks li:hover {
  opacity: 0.8;
}
```
Best regards,
Yigit
Author

Posts

Viewing 30 posts - 151 through 180 (of 82,537 total)

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