Forum Replies Created

Viewing 30 posts - 16,231 through 16,260 (of 82,625 total)
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  • in reply to: neverending layoutslider story #906552

    Hey,

    Yes, each domain requires a separate license. You can read more about licenses here – https://themeforest.net/licenses/standard

    Did removing plugin files from the theme help with the notification? :)

    Cheers!
    Yigit

    in reply to: LayerSlider on Enfold #906530

    Hey Puello,

    Bundled version of LayerSlider only works fullwidth therefore it is not possible to insert two Layer Sliders side by side. Did you try using Easy Slider element under Media Elements tab of Advanced Layout Builder? :)

    Best regards,
    Yigit

    in reply to: Website resized after update #906525

    Hi,

    Please make sure you are choosing full size in size, attached a screenshot in private content field.
    If that too does not help, could you please share background image you would like to use as well?

    Best regards,
    Yigit

    Hi!

    I upgraded PHP version to 7.2.1 on my local installation however i could not reproduce the issue.

    If you do not mind, please create a testing installation – https://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/ and try upgrading PHP version there once again. If you still experience the same issues, please post login credentials here privately so we can look into it :)

    Best regards,
    Yigit

    in reply to: Enfold 4.2.2 Video Issue – Mods Only Please #906402

    Hey Rob,

    Thanks for your recommendation :) I took a quick look and it seems really nice. We will discuss this with the team :)

    Regards,
    Yigit

    in reply to: neverending layoutslider story #906254

    Hey,

    We are sorry for the inconvenience.

    Bundled LayerSlider’s update notifications were disabled already however not really sure why it is not working as expected. It is possible to disable update notifications on WP but apparently, we need to find a different solution for bundled plugins. We are going to report it to our devs and look further into it.

    In the meantime, since you have a separate license for LayerSlider, could you please try going to Enfold theme options > Layout Builder and choose to remove plugin files and keep slides – https://i.imgur.com/gZW31yZ.png ? :)

    Cheers!
    Yigit

    in reply to: Using ACF Layouts and Repeatable Fields in ENFOLD #905948

    Hi,

    Thank you so much for your great review and your loyalty Chris! :)

    Best regards,
    Yigit

    in reply to: Enfold theme AJAX search error #905947

    Merhabalar,

    Could you please post temporary admin logins here privately so we can look into it? :)

    Cheers!
    Yigit

    Hi,

    You have following code in your style.css file

    .cart_dropdown {
        height: 55px !important;
        width: 55px !important;
        right: -70px;
        top: 15%;
    }

    Please change it to following one

    .cart_dropdown {
        height: 55px !important;
        width: 55px !important;
        right: -70px;
    }

    Cheers!
    Yigit

    in reply to: Main menu font size #905944

    Hey,

    Please create temporary admin logins and post them here privately so we can look into it :)

    Cheers!
    Yigit

    in reply to: Yiğit Merhaba #905943

    Merhabalar,

    Sorunu aldiginiz sayfanin linkini ve gecici admin loginlerini gonderebilir misiniz? :)

    Best regards,
    Yigit

    in reply to: Enfold 4.2.2 Video Issue – Mods Only Please #905902

    Hey,

    Thank you for that Rob!

    Regards,
    Yigit

    in reply to: Main menu font size #905900

    Hi,

    Glad Jordan could help!

    You could also go to Enfold theme options > Advanced Styling and edit “Main menu links”.

    Best regards,
    Yigit

    in reply to: iPhone X support #905897

    Hey!

    I do not have one but i checked using Chrome simulator and did not see anything wrong there as well.

    Regards,
    Yigit

    in reply to: Latency of first response #905896

    Hi,

    Have you recently installed a new plugin or made some change that could affect site speed?
    Also, could you please try de-activating all active plugins and check if that makes a difference?

    Regards,
    Yigit

    in reply to: Enfold 4.2.2 Video Issue – Mods Only Please #905893

    Hi,

    I was editing my post but then decide to update to page to avoid posting simultaneously again and you noticed too..ESP!!
    If my hotfix works for you, i can apply the same changes on your production site as well but i am pretty sure our devs will come up with a better solution. So depending on your decision, you can wait for 4.2.3 or update to 4.2.2 and we apply the hotfix to main site.

    Best regards,
    Yigit

    Hi!

    Replied you here – https://kriesi.at/support/topic/purchase-number/#post-905670 :)

    Regards,
    Yigit

    in reply to: Enfold 4.2.2 Video Issue – Mods Only Please #905887

    Hi Rob,

    I actually work on Mac but i have not noticed such issues. Could she be using an older version of Chrome or macOS maybe? Chrome had such issues and i used to see them even on Youtube but i think it’s fixed already.

    Sorry, forgot to update you here. We made a detailed report to our devs yesterday about this issue and shared this thread as reference. Issue seems to be JavaScript related and since JS is not my strongest suit, i could not fix it myself but hopefully our devs will :)

    Best regards,
    Yigit

    in reply to: Question #905865

    Hey,

    Sure! But could you please post a link to your question in private content field?

    Best regards,
    Yigit

    in reply to: English version of Enfold is dead #905864

    Hi,

    Glad you figured it out! :) Let us know if you have any other questions!

    Best regards,
    Yigit

    in reply to: Updated to latest Enfold release now get HTTP 500 Error #905863

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    Hi,

    We are in touch with Toolset team. We applied necessary changes and currently they are testing it on their side. However if you guys are using Enfold 4.2.2 and still having issues, then clearly something is wrong.

    I assigned this thread to myself and will be sharing updates here. Thanks for your patience! :)

    Best regards,
    Yigit

    in reply to: iPhone X support #905850

    Hey,

    Thanks for contacting us!

    Could you please post a link to your website and a screenshot showing the issues you are having? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

    Best regards,
    Yigit

    Hi,

    First of all, thank you all for your patience. We are aware how unpleasant this issues can be. We are sorry for the inconvenience this issues have caused.

    We have spent final half of 2017 making future plans, discussing about ideas. We have invested so much time into thinking and now we have started applying those changes and plans. While this may take a little while to be effective, we are hoping to have everything in right order soon. I agree, talk is cheap but please allows a little more time to prove :)

    Even though our goal is to release updates every week during this series of small updates, depending on the progress, we might skip a week. To keep you guys updated, we placed “NEXT UPDATE” section to forum sidebar. ETA for Enfold 4.2.3 is first week of February.

    Rob, yes, we all work remotely to keep the forum running to help all users, no matter what time zone they are in :)

    We made a detailed report regarding video slider issues for our devs yesterday. We will go through open threads and check if there is anything we have missed and come back with rock solid results :)

    Regards,
    Yigit

    Hi!

    Could you please post a link to your product where you are having this issue?

    Cheers!
    Yigit

    in reply to: center logo #905726

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: center logo #905718

    Hey,

    It seems like you have not created your menu yet. Please go to Appearance > Menus and create your main menu – https://codex.wordpress.org/WordPress_Menu_User_Guide and make sure to check “Enfold main menu” under Menu Settings.

    Also, please consider updating Enfold to the latest version 4.2.2 – kriesi.at/documentation/enfold/updating-your-theme-files/. You can review the changes on our change log – https://kriesi.at/documentation/enfold/enfold-changelog/

    Cheers!
    Yigit

    in reply to: "element options for developers" – not working #905717

    Hey!

    I replaced functions.php file with yours on a child theme on my local installation and tried adding custom class to elements and they are working fine for me. Attached a screenshot in private content field.

    Does that happen on certain elements on your end? Also, could you please try de-activating all active plugins just so we could rule out plugin conflict possibility?

    Regards,
    Yigit

    Hey!

    I went to Appearance > Customize > WooCommerce > Product Images and changed “Thumbnail width” to 120 and set “Thumbnail cropping” to 1:1. Then i removed following custom CSS code as it was no longer necessary

    .single-product div.product .woocommerce-product-gallery.woocommerce-product-gallery--columns-4 .flex-control-thumbs li:nth-child(4n+1) {
        clear: both;
    }

    Please review your website :)

    Regards,
    Yigit

    in reply to: Complete easy slider #905703

    Hi Carmen,

    Please firstly make sure that you are using the latest version of Enfold which is currently 4.2.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

    If that does not help, please try de-activating JS optimization in Autoptimize plugin and flush cache and check if that helps. If it does not either, please post temporary WP admin logins here privately so we can look into it.

    Regards,
    Yigit

Viewing 30 posts - 16,231 through 16,260 (of 82,625 total)