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March 12, 2018 at 10:59 am in reply to: Can't log in to support forum even with correct details? #925430
Hey Melissa,
Thanks for contacting us!
I searched our database for your username and email however it cannot be found. Could you please post your purchase code in private content field as well so we can reset your forum account?
Cheers!
YigitHi Iska,
Thanks for contacting us!
Please see private content field for more info.
Best regards,
YigitHi!
Issue occurs on PHP versions older than 5.6, which is minimum version recommended for WordPress. However our devs edited header.php file (the one Basilis shared) and made it backwards compatible. We still recommend upgrading to PHP 7.x. Here is a good article – https://kinsta.com/blog/php-7-hhvm-benchmarks/
Regards,
YigitHi,
Great! Glad it is working fine on the new site.
If you have any questions or issues, please let us know :)Best regards,
YigitHi,
We are very sorry for the late reply.
We have been working on updates which could fix the issue you are having – https://kriesi.at/documentation/enfold/enfold-changelog/
I wanted to check again however FTP logins are not working for me and your site cannot be found. If you are still having the issue, could you please provide them once again?Best regards,
YigitHi,
Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions. Please also see – https://kinsta.com/blog/php-7-hhvm-benchmarks/
Regards,
YigitHey!
Parent themes version seems 4.2.3. Could you please update it to 4.2.6 via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/?
Best regards,
YigitHey,
Please refer to this post – https://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Regards,
YigitHey Sandra,
1- I added following code to bottom of Functions.php file in Appearance > Editor
add_filter('avia_breadcrumbs_args', 'avia_remove_you_are_here_breadcrumb', 10, 1); function avia_remove_you_are_here_breadcrumb($args){ $args['before'] = ""; return $args; }Reference – https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/avia_breadcrumbs_args
2- I edited your page and chose to display only breadcrumbs under Layout section.
3- It does seem correct on my end. Attached a screenshot in private content field.
Please review your website
Best regards,
YigitHey Sandra,
I am not sure if i understood the question clearly. Would you like to change the font family? If so, please go to Enfold theme options > Advanced Styling and edit it as needed. If not, please elaborate on the changes you would like to make :)
Best regards,
YigitHi Sandra,
It seems like you have figured it out already. Attached screenshots in private content field. Could you please confirm? :)
Cheers!
YigitHi!
I added your icon by referring to this post – https://kriesi.at/documentation/enfold/custom-social-icons/. Please review your website :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi,
@alexandernoe great work!@Gitte this is how it looks on my end – https://i.imgur.com/xzQYe8X.png
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.page-thumb { display: none !important; }Best regards,
YigitHey!
I cannot see page thumbnail on your page at the moment. I tried adding it on my local installation and it did not show up on the page. Could you please create an example and share a link here?
Best regards,
YigitMarch 10, 2018 at 7:35 pm in reply to: how to remove the schema structure data from the theme demo page? #924994Hi,
Please go to Enfold theme options > Layout Builder and deactivate “Automated Schema.org HTML Markup”. You could try using a plugin such as this one – https://www.schemaapp.com/product/schema-woocommerce-plugin/
Regards,
YigitHi,
I went to public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes folder via FTP and removed events_countdown.php file. Now the file is located in public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php.
Please review your websiteBest regards,
YigitMarch 10, 2018 at 7:23 pm in reply to: ENTRY WITH POST FORMAT "VIDEO" – How to make the video play #924989Hey,
Please use WordPress’ video shortcode as following
[video src="https://www.youtube.com/watch?v=okSlqe-YTB8" autoplay="on"]Best regards,
YigitHey,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
.av-catalogue-title { font-size: 24px; color: red; } .main_color .av-catalogue-content { color: orange; font-size: 20px; }Best regards,
YigitHey!
PHP 7.0 will be fine. After upgrading your PHP version, please try re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/ and let us know if you have any issues
Best regards,
YigitHey,
Please edit your post and check “Don’t display image on single post” – https://i.imgur.com/Z9XZySZ.png :)
Regards,
YigitHi,
Charcode was wrong in functions.php file. I corrected it. Please review your website :)
Best regards,
YigitHey,
Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions. Please also see – https://kinsta.com/blog/php-7-hhvm-benchmarks/
Cheers!
YigitHi Christoforos,
Thanks for contacting us!
1- Enfold is officially compatible with WPML and we recommend it but yes, there are many Enfold users using Polylang plugin to turn their sites into a multilingual one as well.
2- Yes, they should work fine. Enfold has its own Instagram widget as well. You can see an example on the sidebar on this demo – https://kriesi.at/themes/enfold-lifestyle-blog/
3- Yes, all Enfold demos were created using only Enfold’s elements and compatible plugins such as WooCommerce, bbPress etc.
I hope that helps! Let us know if you have any other questions :)
Cheers!
YigitHey,
Please refer to this post – https://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/
Best regards,
YigitMarch 10, 2018 at 4:44 pm in reply to: Need help fixing white screen after updating to WP 4.3.1 and En #924952Hey,
Glad you figured it out and thanks for sharing your solution! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHi Alexis,
Please add three 1/3 column element to your page and insert your buttons into the column in the middle and that should help.
If it does not, please post a screenshot and show the changes you would like to make so we can make sure that we are on the same page. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.Best regards,
Yigit -
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