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  • #898569

    Hello, I have a (little) problem… Since the last Enfold-update I have difficulties to load all pages in the ‘avia-builder’. The spinner keeps spinning and the page is not loading at all.
    Anyone else have had this problem? And if so… did you find the solution?
    Website is in progress. https:// (Purchase code hidden if logged out)(Purchase code hidden if logged out)


    I use WP version 4.9.2 and Enfold 4.2



    Could you try updating the theme to the latest version (4.2.1) to see if that helps please? If that doesn’t help then please post admin login details in private and explain how we can reproduce the problem

    Best regards,


    I am facing the same issue…
    WP 4.9.2, Enfold 4.2.2
    Furthermore it works fine on safari, on chrome and firefox it keeps spinning.
    If you found the issue can you share the fix?

    • This reply was modified 8 months, 2 weeks ago by  brunomtsilva.

    No solution yet. But I’m very busy at the moment so I haven’t found the time to participatie with moderator.


    Hi MC4TEKST,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,


    Hi brunomtsilva,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,

    This reply has been marked as private.


    Best regards,


    You say: There are many different errors in console. Some are due to server settings. Can you reupdate WordPress, check your .htaccess settings and ask your hosting provider if any security settings changed?

    Can you please tell me which errors you have encountered? This way I can inform the hostingcompany.



    Hi Maureen,

    Victoria is referring to the errors shown in the screenshot:

    Also, can you tell us what php version you are using?

    Best regards,


    I’m using PHP 7.1


    Provider said that there had been no change in their settings.



    You seem to have enabled SCRIPT DEBUG on your wp-confing.php
    You need to disable that, please

    Best regards,


    I’m having the same issue, but php version is 7.0. Debug is not enabled on the site. Not sure what else to do.


    Hi natalie_tyspower,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,


    My problem is stil not solved. The last massage about script debug is checked by me and hosting was not the solution.


    Hi Maureen,

    Here is a thread for you to consider (Purchase code hidden if logged out) /

    If you need further assistance please let us know.
    Best regards,


    Our problem was solved when we updated the theme. Hope that helps!



    @mc4tekst Could you please post FTP logins here privately as well?

    @natalie_tyspower Glad it was! Thanks for sharing :)


    This reply has been marked as private.


    We are very sorry for the late reply.
    We have been working on updates which could fix the issue you are having –
    I wanted to check again however FTP logins are not working for me and your site cannot be found. If you are still having the issue, could you please provide them once again?

    Best regards,


    I deleted the website because it didn’t work at all. So I started a new one which is working perfectly.



    Great! Glad it is working fine on the new site.
    If you have any questions or issues, please let us know :)

    Best regards,

Viewing 24 posts - 1 through 24 (of 24 total)

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