Hey Barb!

Hope you taken care of your work crisis :)

You can edit Column Element and add top padding to it – https://kriesi.at/documentation/enfold/columns/#column-settings :)

Best regards,
Yigit

Hi,

There is no need to get angry if a customization provided in documentation does not work. We are trying to help but, I find your behaviour towards us and your theme review on ThemeForest rather offensive.
We do understand your case might be urgent but please do understand that there are also other users whose cases might be as urgent as yours.

That being said, since the solution works for others, there should be an issue with your installation, maybe error in your custom CSS. We need to inspect more to find out why customization is not working. So please post temporary admin logins as i asked above so we can look into it.

Cheers!
Yigit

Hey Nate,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

/* Remove top padding from Layerslider */

main.ls-overflow-visible {
    padding-top: 0;
}

/* End CSS */

Best regards,
Yigit

Hey DROR,

Please delete following custom CSS code to fix the issue

#top div .product_on_sale .inner_product_header {
    position: static;
}

Best regards,
Yigit

Hi,

Could you please try de-activate all active plugins and try again – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#dashboard-install to see if that helps?
If it does not, please post FTP and WP admin logins here privately so we can look into it :)

Regards,
Yigit

Hi,

Customization recommended by Vinay should have worked. Please make sure to flush cache if you are using a cache plugin. If you are not, please post temporary admin logins in private content field so we can look into it.

Best regards,
Yigit

Hi,

That should not be the case, maybe a plugin conflict but could you please check FTP logins once again so we can look into it?

Cheers!
Yigit

Hi Rob,

Has replacing theme files on production site with the ones from staging helped?
If not, could you please give us an update? :)

Best regards,
Yigit

Hi,

Glad Vinay could help!

Yes, that is possible. You can simply install WooCommerce and start creating your online shop. You can find more info here – https://kriesi.at/documentation/enfold/woocommerce-shop/

Let us know if you have any other questions! :)

Regards,
Yigit

Hi,

Thanks!

Have you changed login URL? Neither /wp-admin nor /wp-login.php works for me.

Best regards,
Yigit

Hey Jose,

Thanks for contacting us!

We would like to inform you that we only provide support to our registered users.

You can register to our support forum here – and then start a new thread under Enfold sub forum.

Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com, https://snag.gy or Dropbox public folder and attach the links in your posts :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hey,

No worries at all. Noroc! :)

I am afraid that would not be easily possible though. I would personally recommend disabling mega menu and using fullwidth sub menu element instead of using both, if that would work.

Regards,
Yigit

Hi,

Since this thread – https://kriesi.at/support/topic/problems-with-header-mega-menu/ has more information. I think it would be better if we continued there :)

Regards,
Yigit

Hi,

@lerua99 We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

Best regards,
Yigit