Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi,

1- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
CSS Snippet:

.avia_message_box_content {
    text-transform: none;
}

2- Please edit your page and under Layout section, choose to display non-transparent header – https://i.imgur.com/HSxrvHm.png

3- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

#top .input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select {
    font-family: 'copse','Helvetica Neue',Helvetica,Arial,sans-serif;
}

Best regards,
Yigit

Hi @waveseven,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

.av-burger-overlay {
    top: 90px;
}

If that does not help, please start a new thread under Enfold sub forum and attach a link to your website.

Best regards,
Yigit

Hi,

Login credentials did not work for me. In my second try i got “You are temporarily locked out” warning. Could you please temporarily disable IP restriction in WordFence?

Best regards,
Yigit

Hi,

I can reproduce the issue on my end. Could you please firstly try updating Enfold to the latest version 4.4.1 – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp?

Best regards,
Yigit

Hey belinger,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

@media only screen and (max-width: 480px) {
#av-layout-grid-8 .slide-entry {
    width: 16.5%!important;
    clear: none!important;
}}

Best regards,
Yigit

Hi Chris,

Thanks for contacting us!

Unfortunately we have not tested our theme with mentioned plugins, therefore we cannot guarantee that they would work. Could you please contact plugin authors and ask if they had any experience with Enfold to be on the safe side?

Since we sell our themes exclusively on ThemeForest, we are not allowed to sell/distribute them directly so we are unable to provide you a testing copy. Here is a video tutorial an Enfold user created – https://www.youtube.com/watch?v=NB2JKqRL_bY. You can see theme’s features and how it works.

I hope that helps. If you have any other questions, please let us know :)

Best regards,
Yigit

Hi Vincent,

Could you please elaborate? On your example page i am able to click anywhere on the image and it opens in lightbox.

Best regards,
Yigit

Hi,

@pixielala23 Have you adjusted product image sizes in Appearance > Customize > WooCommerce > Product Images?

Best regards,
Yigit

Hi,

20100525 is extension of PHP 5.4 and 20131226 is for PHP 5.6. Your current PHP version is 5.6.32. If you downgrade your PHP version, you may have compatibility issues with WordPress, plugins and Enfold, as minimum recommended version for WordPress is 5.6.

Cheers!
Yigit

Hi,

Sure, we will keep the thread open.
You can also go to Enfold theme options > General Layout and adjust dimensions there :)

Best regards,
Yigit

Hey Juliette,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

.logo * { text-decoration: none !important; }

Best regards,
Yigit

Hi,

You are welcome Florian! Thanks for sharing your solution :)
Let us know if you have any other questions or issues!

Best regards,
Yigit

Hi Daan,

Thanks for contacting us!

Could you please post your purchase code in private content field so we can reset your forum account? :)

Regards,
Yigit